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Personal attention of the staff during breakfast, dinner etc., also on the terrace and in the (lovely) garden. Papers, magazines and books about local history in the lounge. Ambiance: original artproducts (no reproductions) in room and corridors, fresh flowers everywhere, plants in good condition. Our room was one of the finest we ever had on our many trips in our country and abroad. The tower bell of the nearby church had a nice sound but was very loud and woke one of us up every half hour during the night. Maybe the staff should recommend guests to use earplugs (at checking in).
nice hotel staff, beautifull area, very good for riding by bicycle, we had a room with direction to the nice church, but have not been affected by the bell although it rang every half hour
the garden from the hotel was very nice no everything was fine
Excellent restaurant, friendly staff, great surroundings. No tea or coffe making arrangements in room.
The beautiful location, courteous staff, restaurant food excellant. No tea or coffee making facilities in the rooms, but able to take up to the room,no prpblem.
Good and pleasant staff, good breakfasts and very good dinner, the village of Almen and other places around. Moreover the shed to park our bikes, which is not in every hotel available.
good food, friendly staff Carpet in the room had stains
Lovely hotel with comfortable rooms, good staff and facilities in a very pleasant town. Church bells, right outside our window, rang the time, every half hour, all night.
The concept is good and the breakfast is more than sufficient The staff did not deal at all well with complaints.
Staff were very pleasant, and the tennis, squash and bowling facilities were very impressive indeed. I wasn't fond of the stale odour on the way to my room, which also made its way into the room. I think it was caused by the close proximity to the swimming pool.
Friendly personnel, nice pool and sauna, good breakfast The bathroom was a bit small but ok.
Great price - but it was a good deal. Good breakfast. Out of the way locations - but no problem with the Satnav and it was quiet
the restaurant food at night is the best you find anywhere in the world...the serving staff are very friendly and professional..the sports facilities are excellent...there is a lovely feeling of relaxation out and about the hotel...lovely grounds well kept the walls of the room were grubby and would need a coat of fresh paint...the room was very dark and small...there was no bulb in the light stand and the window was not giving much light due to the position of the room so it felt really gloomy inside..it was room112..the only problem with this hotel is the small cramped rooms with walls with dirty marks
Beds were comfortable and the non-smoking room actually did not smell of smoke which is often not the case in hotels. The hotel would be fun for a family with teenagers as it has its own bowling lanes. Dinner in the restaurant was excellent and breakfast included both 'continental' and full english. All in all v. pleased. A mini-bar in the room would be a nice extra.
The restuarant was very good, the bowling alley was nice The room as too small, no mini bar
extensive range of sports activities
Free wlan in room No business centre
The hotel felt safe, was clean and tidy. We were two friends sharing - and only one double bed, room a bit small, quite far out of zutphen
The location of the hotel was excellent, the hotel and staff highly recommended
There was a wedding party with a disco which went on until about 1 in the morening. Had I known, I would not have booked the hotel - but, as a hotel, I must say it was very good and I would certainly stay there again.
Whenever we had a question, we got an answer or a solution in a couple of minutes We were not informed at the reception that we would get a room for handicapped people. But ist was no problem, because the room was alright.
The room was comfortable and clean. The hotel is perfectly situated in the historic centre of Zutphen.
Friendly reception,nice room.Good situation for a city trip. Housekeeping below the standard of a hotel in this class.Everyday there was something missing, f.e.bathmat, coffeetray neither replenished nor washed up.Exorbitant price for breakfast.Beds made up in a very haphazard way the second and third nights.
Located in the Center. Atmosphere is great. Good service. Breakfast was a bit ordinary (mabe because it is Dutch?)
Hotel is close to downtown, looks great and rooms are good. We stayed there after a wedding reception and dinner and service was excellent. Two-person bed was slightly smaller than we anticipated (I think 1.40m).
Dinner in the Brasserie and breakfast. The parkingavailability and not getting a room at the hotel.
the hotel is in the center of Zutphen and the town is very interesting good shopping and a very wide choice of goods the rooms too small cold the bath room not confotable the water of the shower went everywhere not sufficient ligth to do a modicum of work
Very poor, for me it is not a 4 stars, on your site the say internet gratis but is is an "hotspot" from KPN, chek the prices!!!
Well located and comfortable, in a quiet part of the city.
Pleasant hotel and a nice breakfast
The management and personnel were excellent
everything was o.k. it was a nice place to stay no
nothing everything: small claustrophobic room, to small bed, restaurant to expensive for the quality, hotel is not 4 stars but maximum 2-3 stars, no mini bar in room, hotel is in my opinion not renovated since the '60.
It was the first time I have stayed at a hotel anywhere around the world...I Hate to carry toothpaste /shampoo /condition, they were unable to provide these basic items which is available in any hotel where ever you are around the world apart from this hotel it seems.
Very nice location and very good service
Swimming pool and nice hotel staff.
The hotel is situated on walking distance of the center of Lochem in very calm surroundings. The attitude of the staff; with the exeption of the lady who served the breakfast!!
The hotel has a new building that accommodates none smoking room. Each room has a large room, working desk, double twin bed, big bathroom with shower and bath, separate toilettes. The room a got was very clean and quite, and has free WiFi. breakfast was good.
A family run restaurant/hotel. A 1st class restaurant that attracts people from both near and afar; and has done so for decades. Excellent friendly owners and staff. I stayed here 19yrs ago for 2 months and had many good memories, returned with wife for birthday and not disapointed
we were staying here as we had a party nextdoor, we only spent one night in the room and next day we had our breakfast.
Great restaurant, very nice and helpfull employees Poor internet connection, somwhat worn down bathroom
We enjoyed the location, the relaxing atmosphere, the friendliness of the staff, the beautiful gardens, the quiet atmosphere and the convenience of local facilities. No bath in the en-suite. No tea/coffee making facilities, although the hotel cafe/ restaurant facilities were always available.
It is a cozy and charming hotel typical of old Dutch hospitality
We stayed in new portion of hotel, friendly helpful staff, clean, great breakfast (included). We will stay again!
very nice comfortable hotel in one of the most beautifull parts of Holland
Lovely room , good food and friendly staff the view was mainly of the parking lot
nice room, very good bathroom, good restaurant
Very well maintained comfortable rooms. Pleasant staff. Very good restaurant and free internet and parking. Will defintely come back. Lots of free car parking but had to walk 2-3 minutes from hotel as there was a conference on.
very nice room,huge bathroom and excellent breakfast
the restaurant is a nice room The room was small, really a "leftover room". The bathroom had an ugly smell that entered into the room. There were many midgets we were not warned for and when we found out it was too late. We could not get another room anymore. So if you really have to go to this hotel, do not take room 106.
The hotel is in a lovely setting and the staff were friendly and willing to help. 1. My bill included a sum of 90 euros for 4 telephone calls. There was no rate information in the room. I stay in Dutch hotels for more than 100 nights every year and this is over 4 times more per minute than comparable calls from any other Dutch hotel. 2. Because I had to leave for work early I arranged for a breakfast pack to be prepared. On 2 of the 4 days I was there it wasn't done. 3. Although the rooms were acceptable they are a little tired and in need of renovation. There was a plan exhibited to show that they were being done in 2010 but no sign that anything was actually happening. There are too many good hotels available in Holland and I will not be staying here again.
Good breakfast. Tea & coffee facilities in room
The restaurant is very good. Good food, very nice service, reasonably priced. The rooms on the top floor are very warm. (Flat roof)
Ambience, setting everything was good.
Nice pool and good sized bedroom. Room was nicely decorated but somehow lacked atmosphere. Very Clean and excellent bar /restaurent area. Very relaxing.
We had booked 2 singles and 1 double. We ended up with 2 large twin rooms with balcony and 1 large double suite. We only had breakfast there but the choice was excellent as well as the service throughout.
location/surroundings menu/preparation of the food/not representative for a 4 star hotel
The closeness to the woods was great. That was just where we wanted to be. Staff very friendly. Food good. Bathroom did not smell very fresh when we first went into the room
eveything was perfect, including the delicious breakfast.I would certainly recommend this lovely hotel to my friends
The hotel interiors are beautiful, beds are extremely comfortable, location is in a charming small town well located to reach many points of interest and the owner is a fun, lovely woman.
New modern facilities, classy, friendliness, excellent breakfast Difficult to find
The morning breakfast! The beds! Two single beds put together only to split apart when rolling over and falling on the ground.
Excellent country setting. Very good choice of breakfast
staff unhelpful ; shower extremely poorly constructed i.e. water flowing into bathroom itself breakfast opening hours much too late ; i.e 8.00 AM
beautiful location and a great few from the room. Good breakfast buffet the corridors and the rooms didn't look very modern (more old), the delux room is not more luxurius, only bigger in my oppinion
The value for money foor the hotel accomodation was fine. The value for money in the restaurant was between poor and fair. The relation between the supplied meal and the price for the main course (€ 17,50) was out of proportion compared to other hotels with the same price for the main course. Starting breakfest from 07.30 as standard without giving notice first to tghe Hotel staff.
staff friendly and competent; location quiet and in the middle of nature; very much value for money.
Great location, friendly staff, good food Old building, so a bit noisy.
The atmosphere is very relaxed and the staff were most helpful from check in to check out.
Location of hotel is most beautiful. Staff very friendly & helpfull.Greaat food.