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The location was good and the staff was very helpful.
The hotel staff were really great. No.
The location was very central for me. The hotel is comfortable and clean.
the location and the pool
Good location and view. Walking distance to everything at the village. A nice park side by side. Air conditioning at the room working beautifully in those hot days. During my stay (2 rooms/7 days, several meals) credit/debit cards were disallowed, which implied paying everything with cash.
Great value for money. Nice room and pleasant staff. Very nice breakfast. The floor on the bathroom is a bit used, no biggie, though.
Beautiful town with mediveal are and castle Very basic breakfast - well below usual Portugal expreience. Restaurant closed except on Sat but reception did recommend good local alternative.
Village view form the room and from the restaurant, and the simpaty from all the staff. The smell in the hallway leading to the room.
specious and quite rooms.good location.
The hotel was actually pretty comfortable, with good rooms and facilities. It has a swimming pool and is very well located in the center of Castelo de Vide. The price of the rooms is very pleasant.
Clean swimming pool . Poor menu and food !! Inpersonnal hotel without a soul . No internet in rooms .Isolated location .
The Hotel was vastly overpriced, particularly the resteraunt, Dinner for two, tasteless,extremely poor quality over 90 Euros. A single cup of capucinno 10 Euros.The staff were very courteous and helpful. The ambience was extremely restful however the rooms were shabby but the bed very comfortable.
Quiteness and confort
A very calm, peaceful place, in a old monastery. The arrival was magic, the bedrooms are excellent and it was a very good to rest and gain energy.
Beautiful old monastry. Friendly staff, nice room (in old part of the monastry, with old details). Calm and relaxing atmosphere. Nice pool with chairs and towels. We had a good meal in the restaurant (special offer) for only 20 Euro's each.
Position. Staff not very friendly.
The position was fantastic in this wonderful village. Reception was very helpful and heaps of parking right outside. Breakfast was good and we were so glad we booked and came here even tho it was a twisting mountain road ujp to the village.
Hotel was charming with fantastic views. Staff were very helpful. We asked where we could find petrol in very broken Portuguese and the manager told us, but as he was worried we might not have understood, found someone who came and explained it to us in perfect English during dinner. It would be nice to have an electric kettle in the room for making coffee/tea. The restaurant was good but not as fantastic as others we found in the area (but in Marvao itself was the only one that seemed to be open in the evening in January). Breakfasts were very good, except for the very artificial orange juice, yuck.
situation and fantastic view from room - the one in the web site information could not open the drawers in wardrobe! a small niggle
People were always extremely friendly, helpeful, the food was excelent and the hotel was very quiet, which is what I was looking for.
Excellent facilities for a small country inn - evn monogrammed towel and pillows!. Located inside the walls of this beautiful fortified town it has air-con and wi-fi in the rooms. Restaurant is good too. TV channels are a bit fuzzy
the hotel is peaceful and quiet. try to get a room with view into the beautiful Alentejo landscape. there are also 2 rooms with little roof-terraces. these might also be nice to have.
Good restaurant serving regional dishes.
Perfectly clean and wonderful. Facility is nice. Nothing.
We were made to feel very welcome by the staff, who were efficient without being intrusive. We particularly liked the way in which the rooms were decorated and furnished and thought that the restaurant food was exellent. Our five year old grandson thoroughly enjoyed his stay.. While we enjoyed good service we felt that our waitress in the restaurant stood too close to our table (we were the only diners that night) to the extent that we felt slightly intimidated. She was though exceedingly friendly and helpful and also spoke English.
Lovely location and views Plumbing system very noisy from time to time !
Very nice rooms. View from the restorant is exelant, but food is not very fresh. Bread was old and cheese.
Panorama Complicated access
The Pousada is in the middle of an hsitoric village with suberb views and even though is an old building the services and facilities were quite good.
location booking.com screwed me. The confirmation on my reservation was for 80 euros for two people. I was charged 95 euros per room. This is unfair and booking.com sucks. I will tell all my friends to NEVER use booking.com. You are a bad business and unfair to customers.
Although experiencing soaring temperatures of >35C, the arconditioning in the rooms did not work. Unfortunately hotel staff was not cooperative to seek for alternatives nor willing to offer any (financial) compensation/discount for the inconvenience. Very limited parking. Conclusion: very poor value for money and not even close to a four star hotel. Not worth to call it a 'pousada' .
I like the location, ambiance and unique citadel atmosphere. The views are awesome. The beds are not so good. The restaurant is much too expensive and not good value.
The staff were helpful and friendly. The bedroom was comfortable. The location is absolutely charming. The bathroom was adequate but 'tired' - chipped tiles, broken fixtures. Not what you would expect in this standard of hotel in this price range. Apart from breakfast, the food was over-priced and lacked any distinction - very disappointing.
Excelent. Will be back for sure. Sometimes seemed that they didn't had enough staff, but nothing too important.
Very quiet and calm environment The hotel needs serious repairs and buffet breakfast is poor
Wonderful setting, room and food
Comfortable; excellent private balconies, lovely views of the mountains, pleasant friendly staff, good breakfast; did not feel rushed or hurried at breakfast or on checking out. Stayed twice on this trip. Thank you. It would be good if some food were available in the evening, even if it was only a light snack - local restaurants are good, but sometimes you are too tired to go out.
position, good breakfast, room cleanliness of bed lining to be improved
Staff were very friendly. I asked many questions and the staff resolved it immediately. Rooms were clean. Value for money although I did get a special rate of £35ppn. The ladder by the pool needs serious attention. I wont be surprised that it will come completely loose and cause serious injury to someone.
The staff, the location and a very clean, beautiful room. The breakfast is at the level of a 5 star hotel. None. It is a good clean family hotel with excellent hospitality with at a very reasonable price.
Free parking, nice swimming pool, breakfast included.
restraunt unavailable for evening meals
wonderful hotel with inexpensive price. In front of the hotel, there are a public pool. You can enjoy swimming too.
nice swiming pool with salty water. Very good breakfast. In a very calm and pleasant location.
The hotel is an old building in good condition, with a great view over the cork trees. in the facilities text of the hotel is mentioned they have a restaurant. indeed they have but it is not in function, a pity because we searched for a hotel with restaurant.
Fabulous hotel: friendly, courteous staff, beatifully appointed rooms, very very clean. Air-conditioning, great pool. Overall though, the staff, particularly the manageress, were excellent and that alone was invaluable.
Beautiful countryside. Staff were excellent, charming with children and breakfast stunning (amazing selection of local cheeses, homemade jams etc). Evening meal well worth having. Had outdoor pool to ourselves. Children play area clean and well maintained. Overall, a quiet place trying to make a name slightly off the tourist route but central for exploring the Alentejo by car.
very good breakfast the pool and garden could be in better conditionons, very small bed, bathroom very simple
The pastoral setting and views from the hotel were very nice and scenic. The breakfast was well above average with very nice selection of local cusine. Manuel the proprietor was very nice and helpful and suggested a good place to eat dinner in the local town. No we were very pleased with our stay although it was only for one night.
Charming. Convenient for me. Bathroom ventilation needs improvement. Need better front door access (key) during late hours.
The staff were wonderfully friendly and helpful and made my stay a real pleasure. They prepared a special (delicious) meal for me and accommodated all my requests. My room was comfortable and peaceful. No
This is a magnificant place. Donna Fatima will try to do everything to offer you a wonderfull stay. Good breakfast which can be eaten outside. The interiour was wonderfully renovated and brings you really back in time.
The well-kept garden and pool area, comfortable lounges, big rooms and tranquility.
100% perfect! A truly superb place at which to stay.Looking forward to a return visit in the spring time to enjoy the area in better weather conditions.
Nice place, friendly owners, everything O.K.
Wonderful lady (we think she is called Fatima) who looked after everything for us from check-in to the fantastic meal...despite a language barrier! All with a huge smile. Our suite was excellent, with view over the old convent....and the pool setting is marvelous too. Oh, and I should mention the great breakfast. Would love to return.
Very pleasant experience. No in room facility for making hot drinks.
The staff were very friendly and helpful, and the beds were super comfortable.
Wonderful stay, definitely recommendable. Superb facilities, brand new, very confortable rooms, decorated with good taste. Extraordinary friendly service - the owner herself gave us excellent tips to explore the region.
The hotel is located in a small village and has undergone major refurbishment two years ago and it did look fresh and modern. There are 12 rooms in total and most if not all have a balcony with a parasol, a table and chairs. An examples of old kitchen items like scales, dough mixing machines or till machine were used to decorate the breakfast room/bar. Spelling mistakes in English translation of the food menu and other hotel literature which could easily be improved.
Beautiful little hotel. Everything in apple pie order. Overlooking an industrial building. Restaurant is closed on Sunday and Monday
Stylish, clean and comfortable, an unexpected find in this area of the country.
The hotel in general, the geographic location, the quality of the food products. For a "green" hotel it could have a separate smoking room, water economizer adaptors in the toilets, and stimulate plastic/paper/glass separation in the rooms (for the mini-bar bottles, for example). For the days when the hotel has more costumers there should be two people attending at breakfast, as it is difficult for only one person to do all the replacements and refills and attend the special orders in a timely fashion.
Comfortable and quiet room; warm and friendly staff from front desk through dining and check out; services were of a high standard. Easy to deaal with and very informative. Quality of the fittings etc was wonderful.
It was vey quiet and lovely views. We had to share a bathroom. There is place inside the room for a private shower.
Welcoming very nice. Hotelkeeper made food in the evening although it was not a rule. Also someone came to help us outside because we could not find the hotel in the dark. So service all ok for the 1st part. We did not like the acts of the waitress in the morning with breakfast. She grumbled that we were late. She asked for the money when we left and she had no change money so we had to give her a tip. The paying took place ont the breakfast table, not in an office, also we got no bill. Also both did not speak a word english
excellently placed for touring
Free internet in reception area. Value for money. Cold in the room during the first hours but it was solved quickly. I had to pay cash.
Excellent "maitre d'hotel" - speeks good french. Very good price/quality. The restaurant of the hotel is also very good. The hotel is very good located in the town of Castelo de Vide. We enjoyed our one night stay
Great location in a beautiful town. Rooms seem a little tired. Could use some updating. Beds very creaky.
Excelente atendimento da recepcao. Excellent hotel reception staff. Hotel nao aceita cartao de credito e não foi informado na reserva. Hotel doesn't accept credit card and it was not informed in the reservation.
Great location with possibly one of the best views in Castelo de Vide. The staff were all very friendly, we have never had such a welcome to a hotel. Our room was spotlessly clean and very comfortable. The selection at breakfast was plentiful and good value. We will definitely return to Castelo de Vide and Casa do Parque will be our first choice of hotel. We would definitely recommend it to anyone visiting Castelo de Vide.
Great, quiet location opposite park in center of town. Friendly, helpful staff. Picturesque and interesting town. No fruits for breakfast.
The hotel staff were so friendly and always willing to help. The hotel was very very pleasant and well equipped. The decor was beautiful, and the views of the town stunning. Would definately stay there again. Only the small hard beds and rock solid pillows, but otherwise it was highly recommended.
Convenient for City Centre. Easy to park. Good heating system in rooms. Comfortable rooms. Staff mostly helpful. Small en-suite. One member of staff unhelpful.
Casa do Parque It's the perfect hotel, from comfort to staff friendlyness, cleanliness and excellent rooms with a nice view for the park, everything was absolutely superb. Great location, near city center, the price we paid was good value for money, the hotel restaurant is the best we had is Portugal.