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Great staff, great hotel! Made me feel very welcome. The hotel rooms are very big, clean and nicely decorated. The food is delicious.
The "Weekend for Lovers" package is excellent value, the room was very comforable, and the set meal in the restaurant was excellent, well-presented, and interesting cuisine. No
One of my party is disabled and their facilities are excellent. I was really please that it was very easy for him to move around, no stairs to negotiate - what can I say excellent.... and we enjoyed it too!
Unfortunately breakfast was poor also doesn’t have facility for parking.
Location in the middle of Duisburg next to the Opera and shopping area
The service Too hot
internet service is not free
I liked how central the hotel was to the town. The rooms were too warm, no air conditioning. The rooms need updating
none, warm and confortable - nice people and very well located
Location was well situated, close to the town centre. Lack of airconditioning and no teamaking facilities in room. Also, German pillows - they are FAR too soft.
the staff restricted room service menu,
The breakfast was fantastic and the personnell very good. Price/quality is one of the best I've met. The cranes in bathroom were old fashioned.
The bed sheets were from down feather and therefore really comfertable
Excelent vier from the Breakfeast Room to seaside. Breakfeast met expectation
The surroundings were very quiet, which I prefer. The hotel staff were excellent in every category and always very helpful. Extremely relaxing overall. Yes. The sauna was open until 0100 during the weeknights, but only until 2100 on the weekend. Why can't you have it open late on weekends as well?
The fitness and spa facilities were excellent in regards to the equipment available for aerobic and weight training as well as different saunas and pools to swim in. When the room was not availabe on time, the staff offered a few cup of coffee to us while we waited. The hours for the fitness center were unrealistic for people who actually use them to work out. The hours started too late and closed to early. Additionally, there was a one hour break in the middle for "what"? We showed up over an hour after the authorized check in time, yet our room was not available.
Very good hotel. Excellent spa facilities. Probably need to be a bit more friendly to families with small children.
Room was nice - spacious with a great bathroom/shower, Pools and spas are Outstanding, running trails around hotel are numerous. Meals, while a bit pricey were delicous. location - not great if you are without a car. Not much within a short walking distance. Train runs nearby - not overly loud but you can hear it with the windows open.
The room was very nice. The restaurant was a bit too expensive according to the food offered. Not saying that the food was bad. It just didn't match the price.
great venue, the hotel room was perhaps the best styled room we have used, and would compare easily with the luxury chains. The spa facilities far exceed the description on the web, great value no hesitation in recommending
Most of the staff were friendly and helpful, especially in the restaurant. The hotel has some very pleasant areas, particulalry the beautiful gardens. I booked this hotel partly to use gym facilities, but the gym was closed all day when I was there (Sunday) and only after 3 pm on other days. Also, both dogs and smoking are allowed in the hotel lobby. The hotel is overpriced and overall does not offer good value for money.
Location next to subway, excellent restaraunt, very nice staff, clean, beautful setting. The wait for the taxi was too long (average 20 minutes per day for 4 days in a row)
We much enjoyed our stay the hotel is delightful and the restaurant for both dinner and breakfcast is excellent. Staff are very friendly. Wish it had an elevator.....
Quietness and peace in second room. Noise from patio whilst trying to sleep and lack of proper blackout blinds. Requested change of room after sleepless first night.
Perfect location for country walks, great value.
Very friendly, both recption & restaurant, with good facilities and a first rate buffet breakfast.
All was ok, from friendly staff to nice breakfast, but it could be a little bit less expensive.
Very friendly staff, quiet and beautiful surroundings. Nice breakfast.
Breakfast The bedroom was like a hospital bedroom.
Excellent staff very friendly and helpful most also spoke English Our room was an odd shape, would have liked some English language TV
Quiet; good food; Plastic undersheets on beds!
Wireless lan, excellent resturant and service
The place is interesting and clean, the food is good. However on the first night the several rooms of the restaurant were full (there were plenty of trade-shows running in the area) and the service was very slow. a 45 minutes wait for a glass of white wine is a lot. Not just attention but also a touch of friendliness were lacking. Things improved considerably on the second night when the restaurant was less busy and a young trainee took care of my order. In spite of calling the hotel on the day before to make sure that everything was ok, I didn’t get the room that I had booked. That the senior front desk lady would then try and persuade me that a street- level "classic" room where the whole village can peep in, located in a separate house 100 meter down the street from the main building, is the same value as the quiet, terraced, roof-top "well-being creative" room that had been booked in the main building, only adds insult to injury, particularly since I got charged the same rate!
we were staying in a suite (as a last minute booking). Biking to Moers through nature, the use of the welness facilities and the room itself were all marvelous/splendid/great. absolutely not
very comfortable rooms, good beds, free internet, good restaurant very polite but extremely cold staff. Made me feel unpleasant though they were very correct.
Quit area Via your site I asked for en room with two beds only to find that they did not have any rooms with two beds
very nice hotel, great dining room, but didn't have a chance to eat there. all in all very nice
Gourmet food, helpful staff New room, had no phone and remote from main hotel.
Overall a nice hotel with well designed and comfortable rooms. Very cosy ambience in the rooms and in the restaurant. A safe in the room would sertainly make sence and give it more value. Wine ordered on the wine-card was not available. The reception area personnel was partly not quite respectful
Great room, excellent restaurant. A really special hotel. Good value, given the quality of the hotel and the attention to detail.
Very good eye for detail. Relaxing and charming atmosphere. I can recommend the restaurant; local, seasonal food, excellent. Good breakfast. 10 mins from Duisburg. If anything, the bathroom could do with more amenities and there wasn't a minibar. However there was a complimentary bottle of water and you could order drinks to be brought up with no extra charge. (Besides cnn, no other foreign channels on telly. Only german ones.) But non of this made our stay less enjoyable.
Excellent food and breakfast! Very friendly staff in the restaurant. It was very hot in the room due to lack of air conditioning(naturally would not have been hot without very hot summer weather)
Location next to park Uneasy to find the hotel, because it is not visible from the highways.
The hotel was very convenient for an overnight stop, as it was very close to the motorway, but far enough away to be quiet. The hotel staff were quite abrupt, and wanted the money for the room at the time of booking in, which I have never known before. It was a long, long trek to the room. The breakfast made up for it though, this was really brilliant.
Rooms are comfortable; good breakfast Too close from motorway (a little bit noisy) Far away from city center (Dusseldorf)
Restaurant facilities at the hotel
It was really value for money, excellent hotel, very high standard, breakfast good beyond imagination. We were a group with baby and everybody loved it, great cusine, except that the service in the kitchen was terribly long in the evening. The waiting time in the restaurant in the evening was about one hour (not acceptable in such a great hotel!
The breakfast buffet is top notch. Truly excellent. Staff was ok, neither overly friendly or helpful. I was very explicit in the reservation that I wanted non-smoking rooms and we were given smoking rooms. The front desk didn't ask before giving us keys, so we got to our rooms to discover they were smoking.
Excellent situation next to a forest, close to the city. Lots of facilities.
it lived up to, and even exeeded expectations. An earlier visit was very good. This visit was very, very good. We hope to use this hotel again.
The hotel has been completely refurbished and looks fantastic. My compliments to the owners. The staff at the reception is, as was before, still very friendly and helpful.
Modern Design, confortable rooms with free wi-fi, excellent staff, first class restaurant with wide wine selcection, recommended exclusively to business travellers. The position far from the biggest cities of the region
The room was full of old characterful furniture. Cycle storage was good. Breakfast was good. lots of choice. Very well placed for town visit
An elegant and welcoming hotel. Very efficient and offering a comfortable stay Nothing - I was very happy with everything the hotel offered
This is a traditionally furnished hotel in a very convenient location for the town. Staff are helpful and food is good no complaints at all
fresh & new hotel
very pleasant could do with tea making equipment in rooms
great breakfast further from NRN (Weeze airport) than expected -- 30 minute drive
location, calm, facilities/services
Quiet rooms and comfortable beds No coffee/tea making facilities in the rooms
Great place to stay. Quiet and peacful. recommended
The food in the restaurant was surprisingly good. Real gourmet based on local ingredients. It's in the middle of knowhere.
Nice staff,nice restaurant, nice place to be, very good value...
Good hotel, clean rooms, no city noise.
Nice hotel, staff was very fiendly. Good location for exploring the area.
Clean, comfort, hotel staffs speak fluent English, good breakfast, free wireless internet Room too small,
Friendly reception, location in the city was handy.The room was well designed, beds were comfortable, bathroom also clean and comfortable. Breakfast tasty.Hotel entry is rather sober but o.k.
Internet was not done. I should move to other hotel which is able to access internet. Very wrong information for the Internet. There was no person after 10:00 PM and it is not good for the guest.
Ease of Transport, well spoek staff.
receptionist is very friendly
Friendliness, Breakfast, Nice room See above
The restaurant was very good.
Staff very, very helpful. Talked two lost and confused english businessmen through travel directions as we drove to the hotel from the edge of town. WI-fi signal difficult to pick up on the uppermost floor.
breakfast, clean and quiet room, free internet connection, convenient location for the main station, fiendly staff
Sat on the sunny verandah and watched the boats on the Rhine No
The rate Internet rate
Nice Rhein river views. Smart rooms and friendly staff. Very nice town (Rees), where you can find many sport and relax activities (hiking, bycicle paths and routes, some amusement park in the sourroundings for kids). Very clean and nice hotel. Being an international hotel, courtains or shuts to close the light in the windows would be nice. The sun rises at 05:15 am, so you can´t go on sleeping from that on. For breakfast, much more fruit would be needed. No international tv channels available.
Modern, clean, hotel in a superb riverside location. Small, old, walled town close by.
The setting the soft,unsupporting beds
Amazing restaurant food and great customer service
Great location, nice staff, good food. internet was working poorly, but the staff was very helpful and promised they would take care of it.
Nice, clean and comfortable hotel. Good breakfast in the restaurant looking out over the river Rhine. Helpfull staff.
Nothing Arrived to hotel with rooms caused due to water damage. Never recieved a call or email telling us this it was 1115 pm at night. They wanted to put us in an apartment they rook us to show us apartment which was not close. Apartment was in very old run down building under construction too. It was up at least 8 flights of stair building was very dirty as was apartment. We refused then they offered another property about 19 minutes away which was actually 35-49 minutes away. When arrived there we were taken outside across ateeet to another building where the room was nice but we were alone in the building with no elevator. By then time we got to bed it was at least 1am. Then they wZnted to charge me more $ at check out when original hotel said UR would be same rate All in all it was poor service at best! I will see if they do I fact charge me more money which I will fight threw my credit card company I feel u shouldn't be charged at all for all the inconvience
The rooms are of rooms are good size.The Beakfast buffetis large and variued Does not have a restaurant.
polite staff, very clean, very good location, comfort bed, and freindly service for breakfest.in general i felt good and will recommend the hotel to my freinds.
the early morning staff at the reception breakfast starting only at 07.00 a.m. / garage overcrowded / WLAN capacity in hotel room very poor
no evening restaurant in hotel. poor wifi. shampoo packets poor quality.
Convenience for business trip. Shower splash guard is in need of attention / repair.
A comfortable, quiet hotel, with an exceptionally helpful and friendly staff. The rooms are large and modern. The bathrooms are fine, apart the lack of toiletries (two sachets of cheap shampoo.) There's a pool and sauna, which is welcome if you have been working. The breakfast is as good as any five star hotel. There is underground car parking, which is useful. None, apart from a tempermental internet system (which might have been a poor connection in my room.)
Staff extremley helpful and friendly. Rooms are very comfortable and clean, Unfortunantely only one English TV Channel (CNN News), would be good to get more English TV Channels (i.e. films, comedy)
The hotel was exceptionally modern and comfortable. The breakfast buffet was wonderful!
room, service no
close to the tiwn centre, walking distance
Excellent breakfast, pretty surroundings There was a party on and the music didn't end until 3 am! There was no air conditioning, so as we had to keep the window closed, it got very hot and stuffy
Quiet and nice. It was too hot in the rooms...!!!
not much - who for heavens sake is giving 4stars to this 2 star hotel.?? no fitness as promissed on the website - food is horrible
We thought the hotel was very nice. The lake behind the hotel is very good for exercising or nature watching. The breakfast was very good, the room was very big, and there was plenty of parking spaces. The biggest problem we had was getting to the hotel. One access road was closed for construction, another would stop traffic for 15 minutes for construction, and it was very difficult to find the hotel from the south access roads. Hauling luggage up two flights of spiral stairs was also difficult. It would have been nice to have a view of the lake from the hotel room.
Peaceful, relaxing, warm and friendly atmosphere. Location is beautiful. Wish they had an elevator
very special, very kind staff
Living in a casle - that was an excelent experience. It was out of season so pretty quiet - but in my opinion made it even more enjoyable.
sleeping in a castle is a pretty nice idea. the hotel is very clean, staff friendly and in the morning you have your table reservation for breakfast, which offers a wide range, next to a knight. wonderful experience. Nearby are some beautifully cute old towns that are worth seeing wifi in the rooms had to be paid, but you could get it in the main hall for free
A very welcoming and unassuming ambience that was both comfortable and relaxed. A mix of vert traditional with contemporary - a clever conversion of a chateau dating back to 1256. The surrounding lake was a bit too still with a stagnant pungency at shore line - it needs to have water movement to clear this. The lake also backed onto a main road which did spoil the "fairy tale" aspect a bit.
Wonderful breakfast in historical cellar of the main building (castle). I stayed in separate building; the room was spacious but not necessarily well-furnished. Bathroom had been renovated and it was beautiful, very spacious to include walk-in shower! Room was tidy but not clean; there were food crumps on carpet and debris on floor, and dusty. Bring your own pillow; the pillows are the large, oversized square pillows that are so big they are under your shoulders; they are horrible down feathers and I asked for another pillow my second night--and it was much worse, it was also huge oversized square that was so hard you could not sleep. Location is not great if you're touring; unless you're staying at the castle for an event, stay in Kalkar or Xanten.
Excellent service, lovely atmosphere of old castle, actually the atmosphere during breakfast was the best I have ever experienced in the hotel, and I travel on weekly basis. Big room in old style, nice bathroom, big comfortable bed. Being there was like an adventure, very positive!!! Small TV set
warm personal welcome by the owner; large theme-based dbl room lots of books and magazines - with modern bath made me feel like coming home; extensive excellent breakfast in decorative setting of castle ruins even when we were the only two guests. Nice place for a marriage with a large festive crowd.
Beautiful building and setting. Room was lovely and very good breakfast in fabulous bricked cellar. Quite difficult to find and driveway was unlit and was dark to walk into the town for food in the evening. It was unclear where to go to check in when we arrived.
location was very nice. very close to the center and train station yet quite and secluded! wonderful breakfast in the tower. absolutely loved it. also the room was very cozy and nice. we found out the room we booked (smallest one among all other rooms) was decorated with buddhist and asian stuff and wanted to see other options. a bit bigger room was available and we definitely loved staying in there. Could rent bicycles from the hotel and biked around the area along the river Rhein. was absolutely worth a visit. think we'd come back for our wedding in this castle hotel. only the room we first booked was with buddist decorations which i did not like personally. but i should say the room was very nice. and there are different kind of beautiful rooms in the hotel but on the website it only shows one room. more pictures should be posted :)
Very friendly staff, very nice romantic castle rooms, very nice atmosphere and nice park around the castle, excellent breakfast. It would be nice to have a television set in the room, especially in case of a stay of more than one night. Music is present in the room.