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Very nice room. Excellent restaurant. Pleasant and helpful staff. 9 Euro charge for internet access. Other hotels offer free internet.
Swimming pool, view from hotel windows, personnel.
Expensive, given the quality offered
see under point 1
Functional hotel, good for business trip overnight stays.
swimming pool, sauna :)
Restturant food and breakfasts v good Expecting tea/coffee facilities according to my booking, which were not provided
The hotel is located nearby the city centre. The rooms were cold, and we're in the winter! The breakfast was too German instead of international and also the restaurante gave a cold feeling.
The hotel was ok...but The staff was not friendly at all. We were a total of 6 people and on Jan. 1St. (New Year's Day) when we tried to use the facilities for dinner, we were informed that everything was closed and that we needed to go out if we wanted to eat. This was quite a surprise because we were there with children and we were not informed in advanced about this, we could not believe this from a 4 star hotel!...TOO Bad!
The hotel was excellent. Very clean, friendly staff, great location. Paying for the hotel car park per day of our stay!!
the friendliness of the personnel the noise of the traffic around the hotel, rooms overheated , no airco
Very Clean, friendly, good english - astonishing literary theme and clever design features. We only stayed for one night.
The Franzosenhohl is magic. On a fantastic location, its new owner has spent a considerable fortune renovating it, and the staff is super pleasant. I have stayed there since 1985, and I certainly missed it during the long years of closure due to renovations.
The staff were very friendly and the room very comfortable. There are great running trails just outside of the hotel. There is no wireless internet anywhere in the hotel. You can only get online if you are wired in your room.
Quiet, perfect setting Internet was not for free. In the description there would be free access to internet, but that is not true. It is free access to a provider. Ok, I was offered a coupon but that is probably limited in time or money. I simply don't want all these doings. Free internet should be free.
Quiet, clean, well treated No free internet
Nice and cousy hotel. Not really close to the center, but very comfortable. Staff is polite and available. Prices could be lower, considering the location of the hotel
Simply perfect for the money, and even more! Something so refreshing, different, well designed - a real surprise for this segment of 3-4 star hotels.
Very nice hotel in avery nice place. When I arrived there was snow everywere, but the streets were clean. Got a room of about 70 sq meters for 55 Eu! Free internet.
because we had the suite it was extra comfortable the noise because of the party
Staff were pleasant, friendly and helpful, spoke some English and the signs/literature were bilingual, helpful to a man with German as rusty as mine! They seemed genuinely pleased to see us and happy to help, truly old-school German behaviour. Nothing, everything was good to great!
Clean. Understated but stylish. Hassle free. Not enough parking spaces when the hotel is full.
The rooms are newly decorated with style, very confortable and spacious
Perfect service, very nice neighbourhood, comfortable room and... very low price in relation to the hotel standard! Windows are difficult to open and close.
The breakfast was very good. The main room to eat is not inviting to dine (to small and to poor)
I keep returning to this hotel whenever my business brings me to Ludenscheid - and I always love the stay. Lovely clean rooms (especially the Comfort ones), excellent restaurant, staff are great, free internet and parking - so all in all greatvalue too.
Excellent value for money - especially the Comfort rooms. Highly recommended if you are in the Ludenscheid area. Also great restaurant, lovely breakfast, free internet and fin staff.
The staff was very helpful and courteous, the breakfast is prepared very well daily and the restaurant is very delicious for an evening meal. Its a very nice and clean hotel with gorgeous views of the countryside within a short drive.
good rooms, good food, good price. nice restaurant with fair prices for food and beverages the internet is wireless with fair prices, but the reception in the room is poor! the acces point was right next to my room but i had to sit near the door to get good reception!
it is a good bussiness hotel, wireless internet for a good price, good food, nice rooms
Nice, clean hotel, excellent restaurant with cheap rates the services around arcadeon were poor, for example you could have a beer first at 1800 hours in the hotel restaurant
Restaurant (diner and breakfast) Should be cheaper
The friendliness of the staff
Good Staff & good hotel
Friendly welcome and ideal location Restricted parking spaces
The service which was very good, nice personal attention.
Pleasant atmosphere and well kept amentities and rooms The downturn of available breakfast items where only cold options were available - and moving the breakfast down into the bar for 1st morning. I had become acustomed to the breakfast room upstairs with a wide array of selections, both hot and cold and similarly the rolls did not appear to be as fresh as they have always in the past. It is acknowledged that numbers of guests were minimal on this occasion however I as a paying guest still paid the 'normal amount' for breakfast therefore cost cutting was evident which does everything to undermine the spirit of your customers and reducing the Value for Money.
The hepfulness of the staff and its location no
location and friendly staff decoration and halls smelling cigarrette
Breakfast room is good, and have good opening time. Possibility to pay your stay last evening before leaving, means no queue in the morning I was placed on 4th floor and the elevator only takes you to the 3rd, menas you have to carry your suitcases in a narrow stair between one floor, but the room was nice. As I have a bag with computer to carry every day I hade to carry it from monday to thursday this time.
Comfortable room It was mentioned in the guide fitness devices completely absent in the hotel. Very poor parking indication.
Very clean and confortable Nothing
well trained and very helpful staff, comfortable room with sunshine, good internet access. location: a bit far away from the train station