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Beautiful location, well situated for visiting both the old town and the lake, exceptionally helpful and welcoming staff, relaxed but smart ambioence,and generous and varied breakfast buffet. I liked everything about the hotel, but for travellers arriving from the station (as will be obvious from the location map) it is quite a walk - well worth the effort!
Room was clean and comfortable. No hot water in afternoon. "Takes a long time to run through". 5 minutes +? Waited 45mins in eveing for simple pasta dish in restaurant. Breakfast advertised as starting at 7am but not out on tables until 7.15am when I had to leave at 7.30am.
Only had WIFI in reception area
had a good evening meal for reasonable price, very good choice at breakfast buffet eventhough there didn't seem to be that many guests staying at the time. clean, comfortable and spatious room.
Clean room and bathroom, good food in restaurant, friendly staff. They woke me up on time. No internet in room although I understood there was when booking. Room is very basic, old furniture and old TV, but they all worked. Bathroom - smell of smoke even though it was a no smoking room.
Hotel is very near to the railway station in the road to the left side of the shopping centre opposite. It is also next to numerous bus stops. Hotel was clean and quiet. Girl on reception very helpful. It is about 15-20 minutes bus journey from the airport which cost 3.50 euros each way. Restaurant adjacent to the hotel could have had menu in English and other languages for tourists. Nothing around hotel at night. No english speaking channels on the television. No safe in the room. There is a chinese restaurant within 2 minutes walk but the menu is only in German.
We were close to the station for onward travel which is what we wanted The pillow were too soft!!!!
Friendly, helpful staff. Good sized rooms.
Friendly staff, good location No really bad points found
Clean stylish friendly
Reception staff very helpful. Location of hotel excellent for bus from airport and for train station for trips to Leipzig. Bar seemed to have variable opening times.
Nice modern hotel, friendly and helpful service, Close to bus and train stations.
Location of hotel and helpfulness of the staff
Very clean and quiet, friendly staff, a minute's walk from the station. Good value Greek restaurant next door. Altenburg is a real find: a well preserved old town and castle and handy for Leipzig and Zwickau
We didn't stay for very long but it was very pleasant. The breakfast was good. .
Staff were very friendly and helpful, some of which spoke English. The hotel was very well run. To our surprise directions to the Sachsenring circuit were given to us upon check in, obviously done their homework, excellent! Superb secure parking for motorcycles and cars.
Friendly,helpful staff.Not asking for credit card imprint,quite unlike the suspicious,paranoid UK/American attitude to customers. Drains were a bit smelly.
Friendly staff...nice hotel which is clean and modern but located on edge of shopping complex... Situated on edge of shopping complex...
there was a very lovely main building - which however does not contain any guest rooms,only function rooms.the guest rooms are in newer buildings and our room was very clean and reasonably large.there are large grounds which are quiet and private with lots of big shady trees.most of the staffs english was at best adequate,however they always aimed to please.It is rrather difficult to locate being in a very small country village.the hotel restaurant was excellent and good value.
Ideally situated for old town centre and town attractions whicgh are all within close walking distance. Nice large, comfortable, clean room. Good, if not exceptional, breakfasts with cooked options. Proprietors and staff helpful and courteous. Hotel represents an excellent base for sightseeing, not just the beautiful town of Altenburg but also the nearby magnificent city of Leipzig which is only 40 minutes away by train (27 Euro return). Regrettably time did not permit a visit to Dresden which is slightly further away than Leipzig but also readily reachable by train via Chemnitz. Although all rooms are ensuite, only one has a bath, all others are shower only. Room decor and furnishings somewhat basic for four star hotel.
The Hotel was excellent with very good food and in the centre of town.
Friendly, warm, staff. Spacious room, well equipped. Excellent location, quiet. Good restaurant. Altenburg is an attractive town, the hotel is central.
Fabulous park and playground adjacent to hotel, buffet breakfast and very helpful staff
Staff was very friendly and helpful and the location was convenient to the town of Meerane and to the park next door. There was a very roomy tub with a shower head but no shower curtain.
1. Clear rooms and bathrooms. 2. German order almost everywhere 3. Tasty breakfast 4.Great place for 1 day rest in a long trip because of smalll distance from highways 1. Staff had problems with communication in english
The staff were superb, made us feel like we were valued ( not always the case when you arrive on motorcycles) . Ideal base for the Moto GP races at the Sachsenring
Good hotel for staying one night on your way to Praque
The best rate "value for money" among all hotels we've even been to! Picturesque place, charming castle, stylish interior, cozy room with a park view.. We felt like time had turned back and we found ourselves in a medieval castle. Staff is utterly friendly and helpful, they make us feel like in a home from home; food is delicious. There is a choice of aperitifs and some sweets free of charge in the reception area :) Morning coffee was wonderful! We are defenitely going to come back in this lovely place!!! The only thing we didn't like is that spa is located not directly in the hotel but in a couple of minutes' walk. And no WiFi in the room.
the old style building, quiet place and very good take care.. Some Fan when the wrather is hot. Hot water have in the room.
The hosts are wonderful and the rooms are very unique. All of the members of our party were suprised and very pleased with the hotel. The working waterwheel outside is very interesting. The breaskfast was amazing!
Big Room, excellent supper adn good service. No elevator and the walk up to the hotel was tough with the luggage we had.
Very nice place, good staff, quite NO
Staff very helpful Could have done with a fan in bedroom