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Friendly staff (made us schnitzels even though the kitchen was closed). Wall-to-wall carpet smelled. Not even a soap bar provided. Bed covers suitable for a mountain cabin in mid-winter (quite hot in July).
This is a lovely little German country style hotel. It was well located for us to see Kronac, Kulmbach and Bayreuth which are interesting centres in the Bavarian countryside. Many of the other guests were doing cycling holidays in Bavaria so it is clearly a hotel well known to the locals. We enjoyed our German countryside experience. For international guests, it is best to know that many of the staff did not speak any English so you do need to be comfortable with sign language and smiles.
Very clean, modern hotel. Free parking. Excellent restaurant, great prices. Superb staff who made the family feel welcomed. Burgkunstadt is a small town in the middle of nowhere. Shower only, no bath. Small picture-tube TV. Wi-fi signal too weak for use in room (fine in foyer)
It was great!!! I cant find any disadvantages!!!
A clean, orderly, privately-owned hotel with friendly staff in a reasonably quiet location. Clean, comfortable rooms and a good breakfast for a traditional hotel. Excellent value for money.
Good hotel. Nice and friendly staff. Rooms according to German standards: Clean, well equiped and enough space. Breakfast very good and free parking near the hotel
Very good breakfast Good on site parking Decor needs more variety Rather expensive
The location and facilities offered. We would have liked to stay longer and take full advantage of these.
It was close to terh local spa, but we have to be hionest we didnt use it. Best for an older clientelle.
sauber und relaxed no airco in the rooms
Excellent location and facilities; very comfortable room
Proximity of Bayreuth No, it was great
The castle is beautiful and the surroudings too. Unfortunately, the weather was not to good. Too far from Bayreuth, where we could not get a hotel for the Festspiele. But that is not your fault :-) So I cannot recommend the hotel for someone that has to go to Bayreuth.
We enjoyed our night at Schloss Thurnau with the location of the castle hotel in the middle of a quaint German town. The room was clean and quiet. It looks like a good business conference hotel and since there were no conferences going on during our stay, it was like we had the castle to ourselves. Breakfast was good.
Huge apartment right next to the castle. Full kitchen facilities with well-stocked kitchen. We had a little trouble figuring out which door led to the hotel entrance (there wasn't a sign).
Nice, quiet, big room, clean, friendly.
spacious, clean pleasant, efficienbt
Good service, good value for money, spacious rooms, probably outdated in many ways but still good hotel, excellent breakfast. Wifi in lobby free of charge - good solution.
Friendly staff, nice room with extra like sewing kits and nail files. Great value for the money. You do not have to have the breakfast. The computer in the lobby did not work for internet, the bathtub was not clean the first night, but was cleaned the second night, without us asking.
The service was great and accommodating. The massage availability and its quality were impressive.
Good design of the hotel. Available buiseness package including breakfast and internet access. Lack of air conditioning in my room -however temperature was okay to sleep -accomodation in mid June.
New clean hotel easy to find while on main road so as a nice atmosphere in the restaurant with a pretty good diner (choice). Still loud enough even if countryside through trailer traffic in the morning.
Hi-tech hotel! Friendly personnel. We complained when our room was not cleaned, The director intervened and made sure it was tidy later on. The next day it was cleaned used towels taken, but no fresh towels. We just got fed up, we used our own towel. It seems the hotel is on some sort of shoe string budget!!
The room we stayed in was nice, clean and not too small for three persons. The third bed really was good - the best on our whole trip. The sauna was large, relaxing and very clean. Our room was located on a side where trains pass at a distance of about 150 metres. Because of that one cannot sleep with open windows, because the trains also pass during the night. The breakfast buffet was sufficient, but not greaty sorted. Nothing was replenished and when having breakfast later in the morning the scrambled eggs were on all three mornings old and cold.
Value for money No
Spa, Breakfeast, Location Pillow
Location was ideal for this romantic, clean and charming inn. Very close to high-speed rail connection, spa with sauna just 5 walking minutes away, as is a unique "fresh air" park. Hotel includes restaurant (did not try) and separate building with additional rooms, including the breakfast serving area (nice breakfast!) and an indoor pool also with a sauna. On both occasions I stayed there within 3 weeks, there were minor issues unresolvable by weekend staff and senior staff were unreachable until start of week.
We enjoyed everything. It was an excellent place to stay. The location to the spa and other services is excellent. The staff were exceptionally helpful.
Silent, but not far from the mainroad. Kitchen excellent. A little bit far from the town Kulmbach for those, who like to walk only.
The staff was great. Very friendly and eager to please. If I asked for a favour, they were sure to do so. It is a city hotel and its location is close to the main train station and city denter. In the summer Nuernberg is full of life, so the noise of the city was less then most locations, and to be expected. Front desk staff speaks English, too.
great stay. Very confortable.
Stuff is friendly, ~15 min from Bayreuth festival.theater. Nice breakfast. Close recreational park with water. Hadn't time to visit.
Very kind and polite owners. Excellent food and cosy atmosphere. Thank you.
Its quiet location and excelent facilities. Spacious accomodation with balcony. Friendly and helpful staff who could not do enough to make my stay enjoyable. The B'Fast choice had to be seen to be believed. Wonderful.
Great German restaurant. Most staff did not speak English, but this is located in a small village.
Great food, quiet location
Easy access, parking, clean and spacious room, good kitchen, kind staff The bathroom needs modernization.
Good location.Good staff. Excellent hotel restaurant.
We loved the local nature of the hotel . It was truly German. The staff were delightful and attentive. The Bar and Food were available all day, and served really good, well cooked good food. There are well marked foot and cycle paths, with lovely views from them. We would love to go back. Nothing at all.
- My bathroom was horrible (pee left in toilet, smelled of urine, extremely dated, hair everywhere, toilet seat did not look clean, towels badly need to be replaced, I was so horrified I used bottled water to brush my teeth), - entire room was dated, - breakfast did not have a very good selection