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- reception is nice - room view is good. - far away from city - no air conditioner - bathroom may be better - restaurant has no various choices.
Extremely clean, tidy and staff were very helpful. The breakfast was amazing - we highly recommend this hotel and would go back! nothing
the best breakfast ever,polished,professional staff,great food in the weinstube,free wifi,free parking and breakfast.a 5 star experience they ran out of maps to the city and the light bulbs in the room are too dim,minor complaints for a terrific hotel.great value
The food. Another best part is, the internet is free, whereas most of the Germany hotel are with charges. Increase items (tooth brush) in the room will be more appropriate rushing guest with only one night.
Excellent service and delicious breakfast!
Though we booked a regular double room it was upgraded to a beautiful suite, very modern and very cozy with the roof terrace. I wished we stayed more than one night. Breakfast was superb, excellent selection and very good choices. The hotel is outside the old town and without a car it would be challenging to get there. It has to be clearly stayed in the description of this hotel that it is away from the old town (about 5-10 min drive)
great breakfast, nice large rooms, clean construction outside hotel, limited parking
The room is nice, clean and comfortable. The breakfast is excellent, wonderful selection of delicious and healthy breakfast. Good selection of delicious international and german food.
This hotel is very good and the breakfast is perfect.
Very friendly staff who spoke English. It looked like it had been recently renovated on the inside and they were now working on renovating the outside. Beautiful hotel and very good value. In May, 2007 there was construction on the street outside the hotel which made it a little difficult to get to, but it was still worth staying there.
The satff is really friendly and helpfull. The room was clean.
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
Could not get anything to drink after 10:30 hours.
Clean room and good location. breakfast was a little expensive
Everyone was very friendly and helpful- answered questions, directed us to sights, printed info we needed, etc. Nothing
The hotel was convenient to sites and restaurants. Very nice breakfast. No.
Excellent location, close to the centre but also very conveniently situated on the Romatische Strasse. Massive breakfast with lot of options. Pleasant staff.
Bed covers made us sweat - suggesting that this may be due to the material consisting of artificial rather than natural fiber (such as cotton)
Very centrally located, easy to be found Most of the rooms have renovated furniture, some no and do not respect the not smoking policy..
Hotel close to railway station. nothing
the postion in relation for sight seeing was excellent.there is a lot to see in augsburg and the surrounding area.The hotel is very near to the tram station and about 10 mins from the train station Iwould have liked the hotel to have a restaraunt for an evening meal.
That we could check in 24/24, the family room was perfect.
A little more expensive than most in Augsburg, but well worth the little extra. Central Location and a good Bistro.
Good central location, easy walking distance to sights. Helpful, attentive staff; excellent Sunday buffet brunch. After arriving, we extended our stay for a third night. Process for internet access through a contract vendor was clunky; full 24 hour access expensive. Some staff unaware of procedure to offer full access, offering only 30 minute cards.
Very friendly staff. Very good breakfast.
It is very relaxing and beautiful!
Localização. Extremely arrogant and unfriendly staff, bathroom curtain in the window (without privacy ,..., uncomfortable), heating did not work, problem to exit the parking lot (car and truck stuck because the reader did not work and the staff were arrogant), expensive internet, Breakfast bad, shower / tub floor watering.
ease of parking, availability of restaurants in different price ranges, location.
Quality and size of room and bathroom
Location Carpet was stained and dirty, the pictures on the website did not match up to the actual rooms.
the rooms were large and it was situated in a good location some staff needed to realise that not all australians cannot speak german
The staff were very helpful and resposive to client requests. No.
staff was great - they gave us each a free drink for the bar after arrival - had an outside patio to relax on - food was very good - we had a relaxing night and a very good breakfast - until 11 on weekends so it was perfect for a late departure. would stay again!!
There was excellent breakfast.Rooms was clean.The garage in the underground I appriciated. No,It was good.
Great Hotel, great breakfast,great service, the room looks very new and clean. Love this hotel
The huge Room and the friendly stuff as well as the food of the Chimera Restaurant that belongs to the hote.
Good hotel that suited my needs. Friendly staff and comfortable room. Provision of PC in lobby with free internet access. Good evening meal and excellent wide ranging selection for breakfast.
They have Laundry service N/A
very friendly staff, adequate price level, good breakfast
Got a free drink in the hotel restaurant. The breakfast was sufficient, even fresh salmon available. Ideal for ppl travelling with cars.
comfort room, very good breakfast, free internet in the lobby, clean.
Good Clean comfortable and affordable
We liked the location of the hotel. An easy walk to all the tourist attractions or a tram 100m away. Staff were very friendly & helpful.
Excellent service by personnel. Room was very nice, but not fantastic. Location is good for downtown Augsburg visits. Breakfast was excellent, and plenty of bio food for eco-freaks! Noise on adjoining street with cars and streetcars! Come in the winter when you don't need the windows open! Having read previous reviews, I had requested a quiet room, but apparently the discounted rate excluded me from this possibility. Food was not as good at the evening meal as I would have expected from a 4-star Romantik Hotel. Room and service were excellent, however.
The hotel management and staff were excellent! The rooms were nicely appointed, and the decor through out the hotel was very nicely done.
The staff was very courteous when checking in/out. Meals served at the restaurant were very good. Parking was convenient.
We looked the very comfortable room and the excellent breakfast. It was easy to get about to other places from there.
Quaint little hotel close to the heart of Augsburg. Excellent restaurant, helpful and gracious staff. Nice "extra touches" like fresh fruit in our room made this a very enjoyable stay.
Very good rooms, food, staff
A very pretty hotel, centrally located. Friendly staff
The staff were very friendly and all spoke very good English
This hotel was close to the shopping area and trams where available right outside. The staff were friendly and breakfast was very nice. Private parking available downstairs with limitations. Situated on a corner with heavy road noises with an irish pub close of proximity. No air-conditioning available and WiFi range limited. Beds uncomfortable.
The interior design and decoration of the room and certainly the view of the City of Augsburg from the balcony of my room in the 9th floor. When I asked for two separate bills one of which would go on my employer's account and the other payable from my own pocket, the staff of the reception desk was very helpful and attentive in issueing both bills. International phone calls from your room are excessively costly. So be careful and think twice before you dial any number outside Germany. The thing is that the computerized phone call tracking system of the hotel does not tell you how many minutes you have actually talked. It only reveals the phone number dialed, when it was dialed, and how much charge is applicable to it.
Well organized, friendly staff. Expensive breakfast, internet charged separately.
Simple, classy hotel When paying, I believed the exchange rate used of 1.40+ on US Dollar on Saturday the 2nd to be a bad rate
Large room quiet and comfortable
The ambience was superb, the room and view were superb. The cushions were too soft. Very very very expensive breakfast.
The view from the room's balcony onto the city and its surroundings, the proximity to the city center, the free "wellness" facilities, very friendly personnel, copious breakfast with free sparkling wine
sauna facilities, spacious rooms no included breakfast, no included wireless, they've booked the credit card before my arrival
Excellent hotel, good facilities. Due to unavailability of the room as reserved, a free upgrade was made to one of the superior rooms on the top floor. Restaurant is OK, waiting time is however too long. Pricing of drinks (EUR 9,- for a glass of ordinary house wine) is over the top and not value for money.
Perfect view if you pick up room at higher floor facing the park. Don't take rooms on the 3rd floor - problems with conditioning/heating.
Dorint hotel was very comfortable and clean. Extra bed had been prepared in our room as requested Breakfast was excellent with hot food cooked to order. Overall very good value for money. Would recommend this hotel Was a little far from the town to easily walk there. We ate in the hotel which was fine (burgers and fries from the bar menu)
location close to Legoland, clean room extra bed was not comfortable, there was no airconditioning, noise from outside
Mercure was better than Tulip Inn now. Very high price.
Simply everything; from ckeck-in to check-out!! No
clean and tidy, friendly staff, nice rooms, was very hot when we stayed and would benefit well from air conditioning. The town where it is situated is beautiful with a great choice of restaurants. would have benefitted from air conditioning
legoland no aircondition
It was surprisingly okay! Thank you.
the location in the centre and the surrounding is quiet the price of the breakfast in the hotel
None This is the worst hotel I've ever stayed. The stuff was awful. They don't know the word "service" or "make customers comfortable". I will never never stay this hotel again.
We had a very large room which we enjoyed with two boys a long. The breakfast was good.The hotel is very near Legoland. With two boys who loves water we would like to have the possibility of using a pool.
The hotel was clean and the staff were friendly. The hotel was hard to find. We typed the address on the website into our GPS and it took us to a dead end road. The hotel was no where in sight. I had to call the desk for directions. The address she gave us is nowhere to be found on their business cards or their website. Once we found the hotel everything went smoothly, but the room was small. I also think this hotel is overpriced.
Great service, huge rooms, perfect location I wood prefer to have separate shampoo in the bath
Good location, large 3-person room. The hotel smelled throughout of either old water damage or something that permeated throughout. We asked for a non-smoking room and what we got smelled like a room that had had a smoking party in it - recently.
Large room but very brightly painted (not to my taste). Almost no parking availability.
The Location and the staff's recommendation of a restaurant.
Hotel has a good location and is only a few minutes from the shops, bars and restaurants. Although there is limited car parking there is a car park just around the corner. Hotel also has a small bar and they provide a good breakfast selection. Only down point is that there is not a restaurant in the hotel but as the location is good there is lots of choice for eating out.
Huge room. Very clean. Nice Staff.
Very close to old city centre. Staff speak fair English. No resturaunt
Spacious room, good location close to restaurants, shopping, and train station within 10 min. walk. Took local bus when we had luggage.. The best breakfast buffet on the entire 4 week trip!
size of room Swimming pool breakfast no
Cleaness of room, staff is freindly and helpful bathroom is a little bit small/narrow
Quiet central location Mattress appeared to be a little tired
we enjoyed our visit--doable from the train station, nice city, had a good time.
Loved everything about this hotel. We stayed here and took the train to Munich for Oktoberfest. They called taxi, it arrived in less than 2 minutes and only a 7 euro fare for for people to train station. Will use this hotel again if ever travelling to Augsburg. We arrived for Breakfast on Tuesday morning around 9. Sparse selection compared to 8:00am on Monday morning.
Quiet room, excellent location room was distributed on two different levels connected by an internal stairs: wardrobe and armchair was in the lower one while the bed was in the upper one
beautiful large room with astonishingly big bathroom nothing
Not too far out of the centre of teh town and in easy walking distance. Very comfortable small hotel with breakfast only. Small, but fee mini bar was a nice touch. Nice garden to have breakfast in. Only one waitress on at breakfast so buffet emptied quickly and was slow to be replenished.
This hotel is absolutely superb. Comparing to the price, this hotel serves almost everything they can do. I had stayed in 7 different hotels along romantic road trip course, I am sure that this hotel is the best.
The attention and cordiality of the staff, the services provided (free internet, business services and good breakfast). Check out time at 11h - too early.
Great location, wonderful room and great wellness facilities. The staff is friendly and helpful. Great food in the Beergarden. Nitpicking, but it was very hot during my stay and there was no airco.
Covenient location, good service, quite nice breakfast but when staying in one of the rooms facing the busy throughway-street you better be prepared to deal with substantial traffic-noice throughout the night.
Wonderful people, outstanding food
The room was a reasonable size and very clean. The hotel is perfectly situated for rail travellers, and you also get a free city travel pass for the duration of your stay (very useful when the weather's not so good!)
Proximity to the train station the size of the beds, the hard mattress, the amount of towels given, basically it wasn't very comfortable ot stay in.
I liked the hotel in proximity to the train station. I found this very helpful. I found the hotel clean, reasonable in cost, with a cordial and professional front counter staff.
Convenience for transportation and reasonable price. Staffs are nice.
The room is clean, the location is good if you need to travel alot, which is 30 sec from the hauptbahnhof and 3min. tram from Koenigsplatz. The reception are nice and speaks good english. Too expensive breakfast and no wi-fi at such business type hotel.
great location - very close to Augsburg Hbf (less than 5 min by walking). staff know what guests want. nothing
Affordable, close to train station and clean. ;:No Air Cond. Hot at night.
No bar, No restaurants. Nearest restaurants at 10 min. walking
Friendly staff small showers
It was rather difficult to find the hotel
Hotel Staff and quality of hotel restaurant, both excellent.
Everyone was very welcoming, spoke English, provided excellent service and a great menu The menu was a little overpriced but portions were big
I had expected something special the dinner menu, but it was just as usual. It disappointed me.
close to Legoland D & family-friendly hotel! Smaily staff; confortable restaurant to enjoy good meal; small Lego room for children
beautiful garden,very good serving at restaurant,lot of menus for children,excelent location for families with children,near to Legoland small fitness room,little bit expensive
Room was very clean , the staff was excellent always ready to help you. For our family it was a nice stay in this hotel
The hotel is clean and comfortable, the staff Is friendly and is very close of Legoland Park. For the kids is excellent as well. Not aplicable
Hotel is situated in a very quiet quarter and is very well equipped for families travelling with children.
excellent location..staff at receptionist very helpfull..recommended for comeback next visit..
The hotel caters to children and families. They think of everything, from the chocolate in the rooms, to the special plates at dinner and breakfast. We really enjoyed our stay, wish it was longer.
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
the room is clean, bright, quiet and comfortable. nothing.
Nice, Quite, nice facilities, friendly atmosphere no
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
They have a good structure and confortable rooms
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
Perfect for family for short stay No a/c no Fan
One of the personnel staff didn't speak English at all.
Easily accessible location close to Legoland On the other hand, while the hotel is easily accessible from Legoland it's on a busy road with no restaurants in the immediate vicinity, and no dinner available at the hotel. This can be a problem when travelling with hungry kids.
The Quadruple room was very comfortable and clean. Loved the big bathroom with double sink and they offered a great breakfast! Lady serving at breakfast was very efficient and helpful. No negative comments- as we really enjoyed our trip there and would visit this Hotel again if we visited Legoland in the future.
The staff was extremely friendly, the room was very clean and tidy. The only down side to the family room was no bath tub and a somewhat painful shower head.
staff was very friendly and helpful, breakfast buffet was excellent, rooms were spotlessly clean
Family room with bunkbeds (kids love it), excellent location to legoland (5 mintue drive) and a very good breakfast (awesome coffee). Free wireless internet. Easy to get to by car (signs along road), easy parking in front of hotel. nope. would definitely recommend. Great value for money.
the room was extremely clean and a lovely large size family room, the hotel was very clean and fresh and the staff were all very friendly. breakfast was lovely and the children all treated nicely and as individuals. fantastic srvice all round. would definatly stay again
All excellent, friendly staff and great breakfast
quiet no bath tub
The staff was friendly and the food was delicious - we enjoyed the breakfast included. We had booked a "family room" said to be large enough to accomodate 6-9 persons. What we got was 2 adjoining rooms each with 2 single beds and a cot. The doors between the rooms had key problems and the poor staff spent considerable time trying to get their keys out of the lock.
T-mobile connections in the rooms TV is 100% german channels - no international channels. Rooms are very spartan.
Breakfast, room size Position
Clean & easy to find
The showers were very nice, much different than most places in Europe. The large room was great with a third bed where the kids could sleep. The location of the hotel on the bus line was very convenient. The front desk staff was also very knowledgeable. The prices of food were too high for what we got. The breakfast was free, which was great, but the rest of the menu was overpriced with small portions. Also the bar was supposed to be open all night, but the staff closed it shortly after midnight.
Convenient location for my business needs (close to the motorway) with comfortable rooms and good food available all day. Staff extremely helpful and excellent service. No English language TV channels. Some rooms don't have a proper shower just a bath.
Breakfast table was abundant and of good quality Rooms are old and very barren, TV only has german channels (a minimum would be Euronews, CNN, BBC), bathroom hot water was very long in coming.
very easy to access from the autobahn although I had specificly requested a room with twin beds, we were given a room with a double bed which stunk of smoke. After complaining the very kind girl from the receiption found (third time lucky) us a very nice room, but a cheaper category than I had originally booked. Parts of the hotel could do with some renovation. Had a fantastic massage - wellness area to be recommended.
The decor was a little less fancy than I would expect for a four star.
The hotel restaurant was good. The design of the rooms