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Breakfast was very good. The room was clean and of average size. Staff was very helpful. Beds were not the most comfortable. Location was not the best for visiting Stuttgart. They had a party in the lounge and there was a lot of noise until after midnight. Internet service was expensive.
Cleanliness and easy proximity to downtown That breakfast was not included in room price
On site parking. Close (ish) location to aldstadt No airconditioning
The town festival
Very clean; nice large bathroom. Kind staff.
That the hotel was not located too far from town and was easily walked. The staff were very pleasant and tried hard to help us with out limited German.
Excellent hotel, the staff friendly and efficient and spoke good english The bedroom was first class and the restrauant and the menu.was very good
Two level suite room very unique.
Friendly staff, clean rooms I was quoted €60 per night via the internet yet the hotel charged m €90. I was also charged for an item from the minibar that I did not have. I did not realise this until I arrived home and updated my expense claim.
We had a suite. It was very comfortable. Breakfast is expensive, but very good.
Very nice place extremely attentive staff if a bit stiff ambiance heady clientele. Best for local and national government administration elite.
The attention to detail and the welcoming nature of the staff was very evident. As a top class hotel it is to be expected but the nature was not overly formal and you felt very comfortable. They could not do enough to help. The food was of a very high standard, the Michelin 3 start French Restaurant apparently had a 6 month waiting list, unless cancellations. However, the main restaurant was excellent. The breakfast choice was exemplary! Just a nice place to be and as relaxing or as busy as you would want it to be. They have a 'morning paper' of the day's events and there is always plenty arranged. When we were there, tempertures rose to 35 degrees and the hotel corridors and rooms could feel a little warm as there was no air conditioning, but that was only our opinion. Menu was available in english, but the morning newspaper was in german, but there were staff to speak to re. events/excusions etc.
Extremely nice and friendly hotel, good balance of style full and relax atmosphere. NO
Best hotel where I have ever been :) Smiling hotel like my daughter told.
the setting of the hotel within the mountains and the breathtaking views from every corner .breakfast was great and generally the mix of peacefullness and hiking the mountains is excellent dinner takes too long and the food was not great.they got our booking wrong (put us in the old building rather than the new and didnt go out of their way to make ammends)
Breakfast was great, rooms very comfortable, restaurant food also great. Good range of facilities and friendly staff.
It was a nice experience to stay in a new refurnished hotel with a lot of cozy facilities. I hope to come back soon to this hotel.
Very nice restaurant, good breakfast
excellent breakfast This was my second time at Palmenwald. The first time, although I requested a twin room with single beds, I got a double bed and a room with a picture window into the bathroom - nice for a couple, but not for two middle-aged travelling companions! The second time I requested a double room for a couple, but got a room with two single beds. When we asked for a change of room, we were told that there were no double beds - that was the "Bulgarian" style and we should push the beds together, even though the bedheads and bedside tables would then be out of position. Clearly this was not true anyhow, because I had previously had the opposite problem!
Nice classic hotel with friendly staff. Nice restaurant and convenient Spa and swimmingpool Nothing to report
Grandparents were originally from this village and owned the original hotel that burned many years ago. It was wonderful to come visit and stay in such lovely accomodations.
the service and the people the fact that we arrived there during a bit of renovation
Nice location and people. Would stay again.
Set in the heart of a local village, the hotel was surrounded by beautiful countryside. The food was very good and the hotel very comfortable. Although, I don't expect the staff to speak English in a German hotel, and I always try and speak the language where possible, just one translated menu would have been useful.
Everything really, the staff was very friendly, the breakfast buffet was very varied and top quality, wellness center was beautiful and the location of the hotel very pleasant and quiet nothing to complain about :)
A comfortable hotel with charming staff who went out of their way to be helpful. Spotlessly clean, unobtrusive service, discrete. Phenomenally good food especially in the a la carte restaurant. Very pretty location in a small, hilltop village. We shall be very happy to return.
Staff were extremely helpful
Exceptional value and quality
Great receptionist and manager-extreemly helpful, polite and made my stay that extra special/personal. Room was a very decent size with balcony and very comfotable beds. The breakfast and evening meals were excellent. No laundry service
Extremely helpful, food fantastic, very clean large rooms. Well positioned hotel to explore The Black Forest. Nothing !!!!!
the staff was polite & helpfull, the restaurant - very good. we liked the breakfast meal and also the dinners.the swimming pool is nice unsatisfied toilette filling. we stayed 3 days at the hotel &* got only 1 small soap. no adding used materials - the basket remained empty after using the stuff.
Excellent location, good breakfasts, motorcycle friendly, staff tried very hard Swimming pool was very cold, making it unuseble. Chef/patron was a bit misrable.
A very pleasant traditional Black Forest hotel. With a lot of snow around, the views from our room were super. My wife unfortunately forgot her new necklace, but when I phoned hotel that evening from far away they had rescued the necklace from our room and offered to post it home to uk. Fantastic honesty and service. The access road and ramp down to garage was tricky due to some snow. I would never have found the hotel without my gps. Brilliant tool.
Breakfast was bountiful and tasty. The surrounding countryside was picturesque. The bathroom was spacious and the shower worked well The parking was not adequate
Very well maintained
nothing rooms were tired and in need of updating.area was very drab and quiet.food was terrible
Nearnest to old town
I wanted a very quiet room. I rejected the first two rooms offered to us. Each time I asked to look at another room the young lady at reception was more than helpful and the smile and interest never wavered. Otherwise, the hotel itself was fairly standard. No
Hotel is quite good, close to the station, in the center of the town, so the location is quite good. Can`t say anything bad about this hotel. I was satisfied with it Would be nice if they have more TV channels in international languages except German. More English chanels and channelsa in Russian would be great
The staff were very friendly and the room and food in the Hotel was excellent. The location for riding our bikes straight onto forest tracks was great and afterwards we relaxed in the hotels infinity swimming pool and had the sauna all to ourselves.
The staff was extremely helpful and friendly. The room was huge as was the bathroom. Breakfast was plenty and was optional 'healthy' with all kinds of seeds, nuts and grains. The first appearance. It seemed un-renovated. But I suppose the first impression reflects the general age of the visitors, which seemed to be quite high. But all facilities turned out to be very much up to date and comfortable.
Very well situated - nice staff - nice clean rooms - nice restaurant
nice and quiet location in the middle of the forest, good restaurant and very original nicely decorated spa. Very friendly staff. Saturday night loud music of a in-house party till 23.30 and Sunday morning at 9 the hotel staff was throwing empty bottles in the glass-container, so not as quiet as one would hope for.
Peaceful location, having a room overlooking the forest and stream was lovely.
Lovely hotel in a beautiful location. Excellent friendly staff that went out of their way to make you feel at home without being over attentive. Excellent food served in a very cosy dining room. Minor point, but the balcony area was a little tired and scruffy when compared to the bedroom.
Excellent, polite, efficent staff. Beautiful location? Imaginative food. Simply a very friendly Hotel.
Just perfect hotel,the best in our trip
The food was very good as were the pool and spa. The hotel still has some rooms which have not been renovated; avoid these. The renovated rooms are good.
Everything about our stay was perfect. We had a beautiful spacious room, well equipped and immaculately presented. The staff were very helpful. We enjoyed two evening meals in the restaurant and the food was superb, as was the service. Excellent parking too. We would defintely go back to Hotel Empfinger Hof - it is a superb place to visit the Black Forest area from and the surrounding small town is delightful. We could not fault this hotel.
We had a suite - The room was very big and clean! The bathrooms were very large with a smaller shower. The locations was right off the high way. Breakfast was not worth the charge. If you are a light sleeper the noise from the highway may bother you.
The breakfast, the room and the staff. Swimming pool would have been nice?!
Such a personal stay, and very relaxing. Loved that each member of the family and staff greeted us at our table for breakfast and dinner. Rooms, location, food and service were up to a 4 star standard. Would highly recommend staying here.
The staff were generally very helpful and kind and we felt very welcome. Nothing was too much trouble for them It was situated on a busy road and our bedroom overlooked this. There were no hotel grounds as such. The organisation of the restaurant was sometimes chaotic and staff were not always able to tell us which table was ours. The restaurant closed on Tuesday which was surprise but we were given an excellent meal in place. However this was very expensive.
Very good resturant both for breakfast & dinner, staffs were very helpful.
Very good hotel good service/very good food
Everything - the room, meals, decor, cleanliness, and staff were marvellous. A real find and great value for our money. The special touches - ie. reserved table with name on table ceramic for breakfast buffet. Again the food was phenomenal.
Nice clean and very quiet hotel, staff very friendly. Not really an ideal hotel for business unless you want a quiet night within your mobile phone because there was no reception. However internet access was free in the lobby.
Friendliness of staff. Location. Excellent estaurant
peace and quiteness and its isolated location the chlorine smeel from the pool in my room