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That the hotel was not located too far from town and was easily walked. The staff were very pleasant and tried hard to help us with out limited German.
Excellent hotel, the staff friendly and efficient and spoke good english The bedroom was first class and the restrauant and the menu.was very good
Two level suite room very unique.
Very clean; nice large bathroom. Kind staff.
Friendly staff, clean rooms I was quoted €60 per night via the internet yet the hotel charged m €90. I was also charged for an item from the minibar that I did not have. I did not realise this until I arrived home and updated my expense claim.
On site parking. Close (ish) location to aldstadt No airconditioning
Breakfast was very good. The room was clean and of average size. Staff was very helpful. Beds were not the most comfortable. Location was not the best for visiting Stuttgart. They had a party in the lounge and there was a lot of noise until after midnight. Internet service was expensive.
Cleanliness and easy proximity to downtown That breakfast was not included in room price
The town festival
We had a suite. It was very comfortable. Breakfast is expensive, but very good.
It was a nice experience to stay in a new refurnished hotel with a lot of cozy facilities. I hope to come back soon to this hotel.
excellent breakfast This was my second time at Palmenwald. The first time, although I requested a twin room with single beds, I got a double bed and a room with a picture window into the bathroom - nice for a couple, but not for two middle-aged travelling companions! The second time I requested a double room for a couple, but got a room with two single beds. When we asked for a change of room, we were told that there were no double beds - that was the "Bulgarian" style and we should push the beds together, even though the bedheads and bedside tables would then be out of position. Clearly this was not true anyhow, because I had previously had the opposite problem!
Nice classic hotel with friendly staff. Nice restaurant and convenient Spa and swimmingpool Nothing to report
Very nice restaurant, good breakfast
Breakfast was great, rooms very comfortable, restaurant food also great. Good range of facilities and friendly staff.
Best hotel where I have ever been :) Smiling hotel like my daughter told.
Very nice place extremely attentive staff if a bit stiff ambiance heady clientele. Best for local and national government administration elite.
The attention to detail and the welcoming nature of the staff was very evident. As a top class hotel it is to be expected but the nature was not overly formal and you felt very comfortable. They could not do enough to help. The food was of a very high standard, the Michelin 3 start French Restaurant apparently had a 6 month waiting list, unless cancellations. However, the main restaurant was excellent. The breakfast choice was exemplary! Just a nice place to be and as relaxing or as busy as you would want it to be. They have a 'morning paper' of the day's events and there is always plenty arranged. When we were there, tempertures rose to 35 degrees and the hotel corridors and rooms could feel a little warm as there was no air conditioning, but that was only our opinion. Menu was available in english, but the morning newspaper was in german, but there were staff to speak to re. events/excusions etc.
the setting of the hotel within the mountains and the breathtaking views from every corner .breakfast was great and generally the mix of peacefullness and hiking the mountains is excellent dinner takes too long and the food was not great.they got our booking wrong (put us in the old building rather than the new and didnt go out of their way to make ammends)
Extremely nice and friendly hotel, good balance of style full and relax atmosphere. NO
the service and the people the fact that we arrived there during a bit of renovation
Set in the heart of a local village, the hotel was surrounded by beautiful countryside. The food was very good and the hotel very comfortable. Although, I don't expect the staff to speak English in a German hotel, and I always try and speak the language where possible, just one translated menu would have been useful.
Grandparents were originally from this village and owned the original hotel that burned many years ago. It was wonderful to come visit and stay in such lovely accomodations.
Exceptional value and quality
Staff were extremely helpful
Nice location and people. Would stay again.
Everything really, the staff was very friendly, the breakfast buffet was very varied and top quality, wellness center was beautiful and the location of the hotel very pleasant and quiet nothing to complain about :)
A comfortable hotel with charming staff who went out of their way to be helpful. Spotlessly clean, unobtrusive service, discrete. Phenomenally good food especially in the a la carte restaurant. Very pretty location in a small, hilltop village. We shall be very happy to return.
Nice environment by the lake. So the lake view room is the most important conidtion. Even though we booked early still there was no room with lake view allocated. As we requested, they put us to a very small room with an indirect view of the lake. Feels like international travellers are not their priority.
We were looking for a weekend escape and certainly found it at this idylllic hotel. The grounds were exquisitely maintained and perfectly located. The staff was fun, welcoming and helpful. The food was divine: lots of fresh, locally grown produce and imaginative dishes. And the pampering opportunities were endless: saunas, salt water soaks, massages, beauty treatments. The big kids loved the hiking trails and adjacent swimmbad, and the little one loved the swans and ducks in the lake, as well as the small indoor pool. Not really....maybe a coffee pot in the room??
Fabulous food, charming, and better than expected.
it had a nice big outdoor swimmingpool next door. (not part of the hotel) have seen friendlier staff, room was not always cleaned properly. Hotel was very much aimed at older people, not quite the place for a family to go.
Everything was beautiful, all details (colours, form, materials) were cared for. We couldn't get a wellness cd to listen music on our room, because they were gone.
Perfect location to spend a few days in the Black Forest. Nice hotel with rooms overlooking the forest and a little lake, swimming pool and sauna to relax after exercise. Hotel sttaff very friendly. Good restaurant. Nothing to declare, although not fit for people expecting a brand new hotel. It's a charming old hotel, run by charming people, located in a charming place.
really a great location at a sea, comfortable,cosy and clean room. Rich and tasty breakfast no functioning internet access, eventhough it was advertised to be one
fantastic location, staff, food, SPA, coffee hut 500 metres up the hill. The beds completely destroyed all the benefits of the SPA and massage
I liked everything about this hotel, ass soon as I checked in I relaxed more than I have ever relaxed before, the facilities are excellent and far beyond clean, I would reccomend this hotel which is in the heart of the black forest.
Nearnest to old town
Hotel is quite good, close to the station, in the center of the town, so the location is quite good. Can`t say anything bad about this hotel. I was satisfied with it Would be nice if they have more TV channels in international languages except German. More English chanels and channelsa in Russian would be great
I wanted a very quiet room. I rejected the first two rooms offered to us. Each time I asked to look at another room the young lady at reception was more than helpful and the smile and interest never wavered. Otherwise, the hotel itself was fairly standard. No
the spa area no
Good location, free public transport in the region, sauna facilities, excellent kitchen, very kind and professional staff.
Our apartment was a little bit isolated, what was just great!
Spacious facilities and excellent spa facilities. Very clean and relaxing infinity indoor pool with relaxing music. Sunny drinks terrace and ample breakfast. 15mins easy walk from the town centre but meant we could park the car outside the hotel. We visited at low season so the restaurant lacked a little atmosphere
High Quality, Spacious Family Apartments, Nice Swimmingpool, free internet PC, free PS2, free midgetgolf & games Kitchen & Restaurant was reasonable
Friendly personnel Internet did not work in rooms and on central computer in lobby. Not very near to city centre.
Very good range of facilities available. Choice of breakfast or breakfast/dinner as part of stay. Family friendly - baby cot (real cot, not a travel cot), diaper pail all available.
Very clean and friendly, excellent for children the location was not so central
Swimmingpool was great and the sauna! And the restaurant had good kids menu.
The food was very good as were the pool and spa. The hotel still has some rooms which have not been renovated; avoid these. The renovated rooms are good.
Excellent, polite, efficent staff. Beautiful location? Imaginative food. Simply a very friendly Hotel.
Very well situated - nice staff - nice clean rooms - nice restaurant
Peaceful location, having a room overlooking the forest and stream was lovely.
Just perfect hotel,the best in our trip
The staff was extremely helpful and friendly. The room was huge as was the bathroom. Breakfast was plenty and was optional 'healthy' with all kinds of seeds, nuts and grains. The first appearance. It seemed un-renovated. But I suppose the first impression reflects the general age of the visitors, which seemed to be quite high. But all facilities turned out to be very much up to date and comfortable.
Lovely hotel in a beautiful location. Excellent friendly staff that went out of their way to make you feel at home without being over attentive. Excellent food served in a very cosy dining room. Minor point, but the balcony area was a little tired and scruffy when compared to the bedroom.
The staff were very friendly and the room and food in the Hotel was excellent. The location for riding our bikes straight onto forest tracks was great and afterwards we relaxed in the hotels infinity swimming pool and had the sauna all to ourselves.
nice and quiet location in the middle of the forest, good restaurant and very original nicely decorated spa. Very friendly staff. Saturday night loud music of a in-house party till 23.30 and Sunday morning at 9 the hotel staff was throwing empty bottles in the glass-container, so not as quiet as one would hope for.
i had a great time. the room i stayed in had spectacular views. overall a very pleasant experience.
Super hotel for this price. Fantastic views from our large room with balcony, excellent breakfast included, very low price for an excellent evening meal at the hotel, very helpful staff, very clean, very comfortable beds. Highly recommended on all possible aspects. A few lessons English or French for the staff wouldn't go astray ... but now I'm nitpicking.
Room was larger than average No staff were working nor available at night. Dangerous exposed electrical wireing in room. Restaurant and bar closed on a Friday night, nearest restaurant 8kms away. Would avoid this hotel, there are plenty more in the Black Forest.
The decor was ritzy looking, very clean and well furnished. The staff was very courteous and very responsive to our needs. In our case the gentleman that was on the desk spoke very good English which was very convenient in our case.
Very good hotel good service/very good food
Such a personal stay, and very relaxing. Loved that each member of the family and staff greeted us at our table for breakfast and dinner. Rooms, location, food and service were up to a 4 star standard. Would highly recommend staying here.
The staff were generally very helpful and kind and we felt very welcome. Nothing was too much trouble for them It was situated on a busy road and our bedroom overlooked this. There were no hotel grounds as such. The organisation of the restaurant was sometimes chaotic and staff were not always able to tell us which table was ours. The restaurant closed on Tuesday which was surprise but we were given an excellent meal in place. However this was very expensive.
Everything - the room, meals, decor, cleanliness, and staff were marvellous. A real find and great value for our money. The special touches - ie. reserved table with name on table ceramic for breakfast buffet. Again the food was phenomenal.
Very good resturant both for breakfast & dinner, staffs were very helpful.
Fantastic staff, beautiful location, great restaurant on site Bed quite small, quite noisy when church bells start ringing
The friendly atmosphere and good organisation N/A
Everything - the English speaking staff (mainly front desk staff) were very friendly and helpful. The food was great. Excellent value for money. We asked for a smoking room and although the hotel is non- smoking, we were provided with a room with a balcony which had an ashtray to cater for our smoking request. Free internet. Would love to return to this hotel again. We have absolutely no complaints
Great location. Wonderful breakfast.
The hotel had a "tired" feel about it. The restaurant however had been refurbished but was expensive and service slow.The rooms were basic and adequate for a short stay.For a longer stay a comfortable chair would have been nice.The pool was cold!