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very accommodating staff - traveling with a very large group and the staff did a great job with our needs. when did hotels stop putting clocks in the rooms? and no way to read the one on the TV without turning on the TV. Other than that everything was fine.
Ett snyggt och trevligt hotell till rimligt pris, fin utsikt från flera terasser, trevlig personal. Saknade luftkonditionering
Good staff&Good sauna No WiFi&No rental sport wear
Almost everything The restaurant is overpriced. The ambience in the restaurant is very nice, the restaurant staff is polite and obliging, however, the taste of the food is boring.
There were not enough available appointments for massage.
Observant, helpful and friendly staff. Overwhelming architecture. Hotel offers all these small complimentary services (tea and snacks in the spa, deicer for motorists, ...) which make the stay special. - American service level in the cozy heart of Lower Austria, 45 Minutes from Vienna.
The location, the design, breakfast, everything...... The swimming pool is very present.
cold rooms, no atmosphere
We loved the hotel. It was air conditioned, had internet access, the staff was friendly and it was convenient to the train station and the boat ramp.
Pleasant and comfortable. Good restaurant. Good breakfast. Very convenient for the Danube University. None
Toured the old town and rode bikes along the Danube River. Considered taking a book ride on the Danube to the Melk Abbey but did not have enough time. No.
Friendly and helpful staff.
With the US Dollar being so weak, it was nice to have a hotel in Krems that was so reasonably priced. The nearness to the old town, while still having free parking was a plus. Yes, that the bar closed down at 21:00 hours.
Location is very good. The hotel was clean and comfortable. Owners are friendly and helpfull. Breakfast is fantastic. Everything was great.
Located on the side of town opposite the river. . . but only 200 meters from the old city.
Good quiet location with parking. Brilliant breakfast
The best breakfast we had in Austria, convenient parking, close to the historic center.
picked me up from Boat dock and dropped me at station. Daighter speaks good english. fantastic breakfast array. large room and bathroom. lift to some floors
free internet and free parking on site. Good location but not central.
ein hervorragendes frühstücksbufett mit sehr guten frischen mehlspeisen, frischen leckeren marillen, ein sehr gemütlicher,kleiner frühstücksgastgarten, freundliches personal
This hotel is basically a stacked motel or, as my fellow traveler described it, a chicken coop. The corridors are outside, running around the building, with cheap chain link fencing for a facade. The rooms do not have windows, save the one in the door and a transom window above the door. Ventilation is poor. The toilet is not in the same room as the sink and shower. The wireless internet didn't work. Guests should be warned that if they arrive to check in after 8:00pm, as we did, they will need a confirmation number from the hotel (not the booking service) to check in using the automated card dispenser - which only dispensed one card for the lock, even though the room was booked for two. Only stay here if you have no other options.
visit the region of Wachau no excellent run for the money
the region it is in. difficult to get to if not in a car
I have had no idea about tho whole concept of the hotel, but we have been very very positively surprised: the access was clearly indicated on the road, staff is excellent, the hotel room offers everything what is realy necessery for short stay and sport reason of the hotel visit (cycling in Wachau). Breakfast was generous for such category of hotel and relatively good restaurant is accesible on foot distance (50 m). So we do not more regret that other hotels have been overbooked in this time there :-). Any !
basic, simple, decent hotel
Good price, clean room. Free parking place and ulimited free internet. If you check in late, no way to pay cash, and not all credit cards are accepted (i.e. no AmEx). In the room the only disadvange was the light of toilet. To be on you have to be moving, that means that if you take a shower covered by curtain, light will be off...
This is a different hotel than the others which I have ever been seen. You are try to applied the cyber hotel such a cyber game ha..ha.. verry good...I am realy satisfy..
Exactly as I expected - clean functional room at a good price. Convenient location for a driving holiday. The location was in a bit of an industrial area, a few km from the city centre. Not a problem if you're driving, but it would be a bit of a long walk.
Architectural quality of the building. Easy to find location, if a little out of the way. Plenty of parking. Shower/WC facilities were good. Great one night stop in something unusual. TV and internet did not seem to function properly. Size of room, although adequate, was smaller than expected. Distance from town centre was quite a walk but worth it. (Follow the footpath adjacent to the river to the South of the hotel.)
Omfortable & clean with differently decorated rooms. The city style rooms lack of wakling space, where as the country style rooms are spacious. The location is excellent! walking distance to everything.
Nice, family run hotel with friendly staff. Well located near the pedestrian area in Krems. WiFi access a little expensive.
The room, closeness to centre of Krems, the staff. You might consider providing a slightly more detailed description of the surroundings of a hotel, E.G. fronts on to a busy road - in fact any perculiar feature commented on by guests.
Large room with bathroom separate from toilet. Underfloor heating in bathroom. Table & chairs.Very comfortable.
Very attentive and friendly staff. The breakfast was wonderful, the hotel is lovely and well located to the Old Town.
The hotel was close to the old town of Krems and the staff were friendly. The room was clean, comfortable and bright. The breakfast had a good choice of food and drinks and the breakfast room was large and cool. There was no air-conditioning/fan or fridge and as we were very lucky with the weather being 28-32C, it would have been nice to have these facilities. However this did not detract from our stay.
Clean. Good breakfast. Everybody speaking English.
The staff are very kind and friendly. The room where we stayed was small but reasonable for the service.
The hotel had characture and was well located for bthe city
Very nice room, very smart, good location within walking distance of Krems city centre. Easy parking. Breakfast poor - buffet nothing special, extremely undercooked eggs. Pillows in bedroom thin-to-non-existant. Internet access €4 per hour. Elegant hotel and room but no service to speak of and certainly not value for money.
The room was on the corner and was huge. The value for our money is one of the best ever.
Please note that we were put in the 3 star Hotel when I had booked the 4 star hotel, when I commented on this we were moved into the 4 star section of the Hotel, I had originally booked the 4 star section of the Hotel. Also, when we transferred we had to take our own luggage up to the new room. There was no service at all in reception, no mini bar in the room, no night porter, the lift was closed at night, service was appalling, in the restaurant we waited for more that 1/2 an hour for the menu, once we finally got the menu and some wine we were then told that the restaurant was closing. The staff was most unhelpful throughout our stay. On the morning we left we had a long trip and requested the bill and were told to wait..... We were not impressed by this Hotel and would certainly NOT recommend this to anybody.I have always been impressed by the Hotels I have booked through Booking.com, but unfortunately not this time!
Simpathy of the staff; location of the hotel very close to downtown; confortable room and good breakfast
Good location, parking, nice renovated rooms. There is not a lift in the house. There was no reception and we had to check in at the bar. The breakfast was for the price we paid very poor.
reasonably convenient for my purpose large room-plenty of space Cooked breakfast was overdone, restaurant was a walk away outside which was OK as the weathwer was fine but if it had been wet or very cold would have been unpleasant. We were expecting a restaurant within the hotel.
Friendly helpful hosts, relaxed atmosphere, clean modern rooms
Excellent welcome and explanation of services and area. Attention to detail was very good. Setting and decor were lovely. Friendly people and made to feel at home. Breakfast buffet best we had on our travels across Europe. Very good meal just across the road in the evening. Liked the fact you were trusted to help yourself to wine etc - very relaxin on sun terrace.
Good location, easy access. Very special design of the rooms, when each room is differents and leaves the taste of more to come back and enjoy the other rooms. Excellent vines from the owner that has a vinery and provides very special atmosphere, when the guest can enjoy and taste the vines as self service any time unattended. Breakfast is delicious. We surely recommend it and will be happy to visit again and again. No air conditioner, but they do have the green ways that probably keep the temeperatures acceptable at hot Summer.
Room was very clean, bed was comfortable, and the breakfast was very good. It did not have a lift and access to the room was difficult.
warm welcome by the owner!Perfect design of the hotel!
Nice garden and country view. Family access from staff.
This is a family-run hotel and they were very friendly and helpful. Their English helped us alot too.
Accomodation at vineyard; You can buy the wine produced at the property. None
Wonderful staff, very clean and comfortable large rooms. Especially wonderful for families as thier nice equipments. Good location to visit Wachau area by car. Also Nikolaihof is famous for wine field and how their wine taste nice..!! I would say this hotel makes people happy from adults till small children!!
I liked the owners they were very friendly and helpful.I liked the style of the hotel and the rooms very much. It was very good value and I really liked the pond for swimming.
Owners run the hotel with a lot of love and it shows. They are very hospitable and accommodating. The room is designed for an intimate couple. If you travel with a friend, with the shower cubicle in the room, one person will have to leave the room for the other person to have some privacy. Also, more options for hot breakfast would have been nice.
Helpful suggestions for activities and dining. Excellent breakfast. Pleasant eco fresh water pool.
Great place! My girlfriend and I loved everything about it...it was clean, comfortable and very relaxing. The pool/pond was a big hit as was the late night bar service that was available (consisting of taking beers or wine from the fridge and paying next morning). Staff were very friendly and helped us with a great recommendation for dinner (Klostkeller in Derstein if memory serves which is a five minute drive away and fantastic)...We also liked the hassle-free buffet breakfast (can show up when you want and as late as you want). If we are lucky enough to come to this part of the world again we will definitely stay here...
We liked everything about our stay here. The innkeeper was very helpful and the design of the building was very nice. We would definitely stay here again.
Everything has been perfect. The staff was just wonderful. The rooms spacious and charming. It is 100% recommended. Our rating: 10! No, everything was perfect!!!
Free lan access, Furniture, Well-equipped Kitchenette, Private Indoor Parking Poor cleanliness
10 mins from city center, nice place with frigo and little kitchen and free parking. Very good price/what you get. Young and nice staff, elevators and a washing machine in the building. Breakfast could be a little better, but for the price is not bad. No air condi but usually that's not a problem.
The location is very good close to the railway station and to basically everything. The window of my room opened to an inner courtyard with a roof, it was a little noisy in the evening since under the roof there is a restaurant.
Location--half way between boat dock and railroad station and 3 blocks from old town. noise--there was activity near the part with load music that kept us awake until late at night.
the hotel was at a convenient location. it was nice having breakfast included and wireless internet you couldnt open the windows so it was a little stuffy in the rooms and the wireless internet only worked in the lobby
Rather noisy outside of the hotel: one night there was a soccer match till 23PM, the next night misuc from disco was heard in our room till 2 AM!
central location near the altstadt difficult to find as there was no direction sign from the ringstrasse and the given address was in a side street
For the money, I thought it should have been nicer. I would recommend that you check elsewhere before booking here. It is heavily worn, and needs a renovation. If appeared as a nice hotel from the photos, but was more like an economy hotel once we arrived.
No internet facilities available
location Very large tour groups. Front door is locked at 10PM. When we checked in we were told to take room key with us and use it after 10 to access side door. Tour groups either were not told, or ignored the message - and yelled and whistled outside our window all night trying to get someone to let them in.
The room was very small. It was difficult to pass to the second bed especially at night. There are a stadium and a large street near the hotel. It was very noisy. The equipment in a bathing room was old. Cranes failed off. The TV was very small and without a control panel. Two evenings we caught and killed fat black flies.
Only the City.Not the hotel It was poorly decorated, dirty walls, bad reception staff and no credit card facilities on the day!