Just served a purpose Told there would be a shuttle and there wasn't
comfy room, good breakfast, no problems arriving late. Very much a business hotel. Could do with better directions from airport
Breakfast was horrible
British breakfast with scrumble egg and sausages. Drinks and sweets services. 24h/24h desk. Near East Midlands Airport but more than 1 mile walk. Calm but we stayed in low season. BOOKING_com false price for a 4 adult room booked. We had to pay 15 gbp per night/per adult if more than 2 adults in room. The 4 adult room was a double bed with sofa. Sofa bedding was not done, we had to do ourself our bed for 15 gbp per night/per adult supplement! Not enough light in the room. Old tv set, with all channels a little scrumbled.
Ease of checking in and out, self service breakfast. Choice of breakfast, I would have preferred and better selection, a bit basic.
Excellent location for the airport, the staff were very friendly and efficient and the rooms were well equipped and comfortable. We spent a very relaxing evening there and were also able to have something to eat, despite the late hour of our arrival. The buffet breakfast was also excellent. No negatives.
good value for money
On airport campus and had car parking facilities The hotel provided me with all I wanted for access to airport
The staff were very friendly and helpful. The shuttle from the hotel was speedy and efficient We ate in the restaurant but were dissapointed by the choice, partivularly as ran out of fish which was one of the 4 items on the menu. In addition the air conditioning leaked over my 5 year old's bed and he was forced to share a single bed with another adult.
hotel facilties and location
Very pleasent building quite, rooms were very clean and adequate for overnight stop. Booked a double room but was given a single! Changed with no fuss but double bed a bit small for 2 people, hence spent most of the night not trying to fall out rather than sleeping.
Clean, crisp, exactly what it says on the tin, no frills good value, would definitely stay there again.
Staff friendly & clean well equipted room no complaints
Was contacted just before my stay to confirm the booking and was offered packed lunches for the event I was attending. Was made to feel very welcome upon arrival and at all stages during my stay. Nice room, compact but well laid out and with good facilities. Lovely building and grounds. Secure parking. Great breakfast. Packed lunch was lovely and the supporting information on the event I was attending was very welcome. No bad points as such, if I was picky I'd have liked a more powerful shower but that's being really picky!
the location was easy to find and easy to get to Derby city centre..It was my second stay and I will be returning. liked it all
A very Interesting & Unique Environment There was a conference for delegates happening at the time of my visit and a few of them were stood at the front doors smoking (dont have a problem with this!) and were spitting, which I do have a problem with!
Cheap (Double)room too small
Good location, friendly staff, clean, beautiful building Double bed was extremely small, no frigde in the room
My single room was of the quality I expected (upon arrival), for the price paid. The advertised freeview TV was unobtainable, however, I did not raise the issue with reception, due to a meeting elswhere on the evening of my stay. When preparing to leave my room, I noticed stains and damage to both pillow cases.(Unacceptable at any accommodation). The public areas were in dire need of refurbishment. The hotel bar was of a standard similar to hostel accommodation, with damaged light fittings, delapidated shelving and a filthy carpet running fully through the lounge area.
Perfect for a Business stay. Good value for money. The staff can't do enough for you. Mattress wasnt great
Excellent, friendly communication. Food fresh and well presented with home made bread and honey/preserve so thoroughly enjoyed our breakfast. Small point which was going to be fixed that day, no towel rail in the en suite
The breakfast was very nice. Yes being on the top floor at the end of the day was tiring, and everytime we needed the bathroom it was the floor below, rooms needed decorating.
Really friendly staff , always polite. No bad points.
the owner and his wife made us extremely welcome but did not interfere.The breakfast was excellent.
Parking, Staff, Breakfast Tv had red picture
There was nothing to like about it only the pub adjacent Bedrooms and breakfast room far to small and i stayed in a converted shed in the garden
Very friendly staff, wonderful breakfast and extremely helpful. Parking a little awkward.
Friendliness of owners, made very welcome, very helpful and nothing too much trouble..even booked a table for us at a local indian restaurant! Breakfast scrummy..will definitely return and reccomend to others. Nothing
Excellent welcome and service given by the staff. Nothing was too much trouble and they really made our stay a memorable one. The breakfasts were fantastic.Really good quality for the price. Parking was tight on occasions but it was carefully managed so never caused a real problem.The rooms to the front of the hotel were rather noisy due to the heavy traffic.
Location to and ease of access to East Midlands Airport, The room allocated (No 10) garden room very small, no wardrobe space.
The meals at this hotel were excellent Our room had a night storage heater and was very cold. We had to request an extra heater which they promptly brought to our room. During the night we could hear every 2 mins. a fan going off from one of the balconies outside so didn't get any sleep. We therefore curtailed our stay to only one night
The dinner at the hotel was excellent and the wait staff were more than accommodating – they helped make the evening very enjoyable. Really nothing to complain about. It is a very nice hotel and provided us with a great base.
The rooms are comfortable and well kept.
The rooms are comfortable with nice furnishings. Excellent breakfast and restaurant.
Staff were very helpful. I requested if we could just have soup in the restaurant at lunch time when they were setting up for the evening and we were able to, which was nicer than sitting in the open area.
Pool area was superb Nothing
Very little. Reception, pool reception and restaurant recpetion were untidy and a mess of bits of paper. Pool chaging area was littered with janitor's equipment and materials. £144 for a dbl bed boxroom is ridiculous. That this is a 4* hotel is incredible.
The food was outstanding, the pool and jacuzzi relaxing and staff could not do enough for you, and with a genuine smile always.
good location for the family visit the bed was too hard!
Generally a nice hotel with a good atmosphere and facilities French Onion Soup
Modern hotel, rooms small, bed not comfortable, staff pleasant, good breakfast. OK for 1 or 2 nights
The room was really nice and clean. The location so close to Pride Park was great as the reason for the nights stay was to tie in with the game.
This is a new and smart hotel with a cheerful and enthusiastic reception staff. It is very convenient to the city centre and very close to the station. There is a generous car parking area and the access from the a52 and the city are very easy. Some of the room facilities were basic - no bath - no hook to hang a towel or coat in the ensuite. Tap on the basin did not overlap the basin fully so tended to spread water over the adjacent surface. Early morning noise from the trains marshalled overnight in the adjacent sidings (motors started at 0500hrs)might disturb a very light sleeper.
Well appointed funky hotel and room with everything needed for an overnight stay. Breakfast good Staff friendly and helpful Outlook a bit grim at the moment as building work in grounds continues
Excellent clean facilities. Good in room entertainment. None
It was convenient for the train station and the Pride Park Football Ground and had all the essentials for a short break. The view from the room was of waste ground. We didn't get many towels (one hand and one bath towel for two people).
Location was excellent for our needs as it was a 2 minute walk from the train station. Very clean and modern hotel with friendly staff. Stayed in a twin room and the mattresses were very hard which did not allow for a very comfortable sleep.
The rooms were very good modern and of a high standerd of finish. good that free onsite parking was available.
Clean and tidy.Dinner in the restuarant was good
Good facilities, clean and comfortable, good value. Could not alter heating in room as control appeared to be fixed; it was so hot it gave me a sore throat. I opened window but then had 24hr noise from railway station, although this was not a problem as managed to sleep through. Hotel situated in a very large business park/area with building work ongoing; got lost a couple of times. No signposts showing hotels.
very comfortable, friendly environment, from which to enjoy the onward journey refreshed and rested.
Extremely comfortable bed and close proximity to the airport very expensive drinks
Distance to event at Donington Race Circuit Pool was closed, which was one of the reasons we chose the hotel
Close to the airport The price was extortion.
This was a comfortable relaxed stop off overnight before a flight. I had a small hot snack in the bar at 1000pm which was welcome but I would have wished the standard of the fish cake to be a bit higher.
Ideak location for airport
atmosphere kids running up and down hallway at 4-30am
It was convenient to the airport Nothing
nothing it was dierty !!!!!!!!!!!!!!
Only stayed a few hours due to late flight so really can't comment
Ease of check in and out.
room was small no bath and why no towels ?
Large bath towels Small room, noisy, tatty furniture, lightbulbs not working, no TV remote, cigarette burn in duvet, winter duvet in summer................
Restaurant was excellent value for money with polite and cheerful staff
Good staff Parking arrangements did not have a rear entry so a walk up a steep slope was required
Kitchen equipment desoite lack of cooker No hot water. No cupboards in room. Inadequate towel size. Filth and dust under beds. The taps barely ran water - no water pressure, clearly plumbing requires attention.
The room was clean and tidy No storage for clothes, so had to live out of bag. The tv was mistuned and only had an indoor aerial. Could not get internet to work.
It was close to the main city They did not want me to use my credit card, but cash was better? then they gave me a non headed receipt. Oh also they also wanted £10 deposit for the key, and in the morning there was nobody to give the deposit back. Got my £10 back in the end. Its a over priced hostel but clean.
Price No lockers in the shower room.
Hostel staff very nice and helpful poor internet connection
the stafff is very nice and friendly, the hotel is very nice as well. It's a very clean hotel, I may go back to there next time when I need. The toilet is very clean, and the shower room is very clean. Everything there makes me satified and comfortable. It's very worth staying there.
Convenience & quality of accommadation, great Breakfast and very comfortable
Quiet and relaxing. Good location. Everything was fine.
Reception were extremely helpful Bar area not pleasant and staff not helpful
Friendly staff and good food. Car park too small
good value,friendly staff and great bedrooms, restaurant a little quirky and food quality variable..............but better than most hotels at this price.
Large room, clean and quiet thick walls.We were not disturbed by nearby airport at all. Pleasant staff, nice decor.Helpful staff in dining room and reception. Breakfast was buffet style and the cooked food was a little overcooked. Presentation of food wasn't up to continental standards, perhaps we expected more , as full breakfast was £10 per head- too expensive for family i should have thought..
It was really near to the airport. We were woken up at 5am by the people in the room above us who then kept us awake for over an hour and a half. However, the receptionist was helpful when we phone him to complain!
I enjoyed everything about my stay - in particular use of the facilites - the pool was warm and inviting only one thing - the jacuzzi was out of use at the time
Good food and very pleasant staff.
Nice quiet pub with a good restaurant, superb food and friendly staff. Check in times are a little rigid - but that's been pointed out elsewhere.
This is a smart country pub with comfortable, well-designed rooms. The mainly young staff are friendly. Evening meal very decent; breakfast very good. Nothing.
warmth of welcome, and quality of accommodation
Superb! Can't fault The Staff Of Life in any way. Room was fantastic, airy, light, warm and spacious, and yet still cosy, romantic and well equipped. Large lcd tv with Freeview, fresh milk and massive en suite shower. Oh and a bloody lovely big, comfortable bed. Underfloor heating Could have done with an iPod dock. Oh and the towels were a bit rough for me, but I understand some people like that! But I am being picky!
Beautiful location, very clean and well maintained.
I liked the friendliness of the staff and the home from home feel. The food was pretty good too.
Nice village location. Close to Donington Race Circuit.
Lovely Place to stay pretty village No Bad Points
Very friendly, lovely location and good food. Long trek with bags up to top room
It was lovely and warm
It was warm, relaxing and very friendly, loved the hotel and will go back. could not find anything wrong such a pleasant stay thank you.
Very warm hotel, as it was freezing out side. Good parking, as it is in the city centre. Very modern hotel. Tea and coffee cold, as it was in flasks at breakfast, but apart from that it was a good selection of food on offer.
The comfortable beds and free parking,all staff appeared happy!
Free car parking
very central,smart hotel no lift having to struggle up two flights of stairs with cases, finding after a whole night sweating that theirs a fan in the wardrobe.
The location of the hotel is good for visiting the centre of Derby, and the rooms are of a good standard for the price Following a dispute over the night I stayed/booked at the hotel, the resolution to this was completely unsatisfactory.
Easy access to town centre, nice bar, clean room think your breakfast price is a bit expensive,hence all three times i have stayed i go to the little cafe next door
Nothing ! They forgot the alarm clock + newspaper + Staff at the reception very unfriendly + Too hot in the room because of the heat system, with an AC very noise!
the whole hotel, staff everything made us feel very welcome
It was so nice to stay in a hotel that was warm and the heating was efficient. Shower cubical was very shabby - nothing bleach could not sort out.
easy access from motorway going outside to eat breakfast
All staff both in the restaurant and hotel were excellent Room rather tired in decor and bed extremely uncomfortable.
The staff friendliness Firstly, we didn't know that the hotel had been taken over, so were looking for a Ramada hotel. Because of the change over, the TV didn't work and the restaurant was not open for lunch when we arrived. The wifi didnt work either - we had a terrible stay
Pleasant staff Having no choice over a smoking or non-smoking bedroom
Was near to were i was working
Breakfast. The room size. Modern hotel. There were no towel and toilette paper hangers. The bathroom is claustrophobic.
considering the hotel is next to the motorway it was very quite. very good breakfast pleasent room.
Good size room but a bit shabby. Mattress springs were lumpy. Shower was good but had a lot of black mould around the door and fixings.
Decent sized room with easy access from the M1. I had booked non smoking rooms and was allocated to the designated smoking section, older member of staff at reception desk while receptio nist was off the desk was quite rude. Breakfast buffet was cold, plates were cold, the four staff on duty made no effort to engage with guests, we had already paid bill and were leaving early so went in to breakfast at 7.30am when you would have thought the food would be hot.
The Food and Hotel staff, nothing was too much trouble it made the weekend n/a
Location All satisfactory
The Hotel was beautiful, clean and modern and I would recommend a stay here to anyone Nothing
excellent and helpful staff no
although discounted room rate breakfast was really expensive - 11-50 for continental!
The room was very quiet and comfortable and the staff extremely friendly.
Staff helpful and nice but without the forced effect ypu get through training to be nice if you get my meaning. Food excellent. Plus best coffee I've had in a long while came from the barman. Dark room at night Bit pushy on buying bottles of wine with evening meal. Cold shower curtain envelopes you
Bar prices and quite exorbitant charge for breakfast which we chose not to have.
The hotel was ideally situated close to the railway station for the purpose of my visit and for someone who had never been in Derby before.
The central location and ease of getting to where I wanted to go.
this was a very nice hotel. Staff were very helpful and friendly. Rooms were lovly and warm, only thing wrong was hot water in sink tap was boiling! stick with the shower that was perfect. Recomend the food, very nice and if you want a less expensive meal i can recomend the calvery for only around £4. Great,, plan to stay again.well done.
the relaxing atmosphere the cold shower
breakfast old, uncomfortable bed
Good ,friendly staff and facilities Room was very hot ,window hardly opened so uncomfrotable on a hot evening .bed mattress had seen better days but other than that everything else fine
Very comfortable good parking very good over all package
Very nice stylish hotel with very good fitness and swimming pool, tasty breakfast
Everything was fine!
It was supposed to be relaxing but there was cheer leading convention staying at hotel who did not respect that others were staying at the hotel and woke every one up at 700 am coaches shouting in corridor took over hotel no area to sit where it was quiet woken up overnight as well with the noise but i realise tis was not the hotels fault but i have never been anywhere where guests were so noisy.
Very friendly and helpful staff. Lovely bedroom. Good dinner menu and breakfast. Would recommend this hotel.
everything was fantastic My only gripe was that the plates were cold at breakfast
The style and character of the hotel. Very comfortable and clean. Spacious rooms. The fitness did not have hours that were convenient for me. 24/7 would be ideal, but if it opened at 5am or 6am, that would have been nice.
The room was very tastefully designed. The bathroom was very nice! Good value for money. Bathroom doors should be 100% frosted! We were not advised adequately about the underflor heating, and the need to turn the temperature up gradually as the pipes really do hold the heat!
Every so often you come across a Gem ! this is certainly one, there is nothing to fault. Natasha is an excellent host has pride and total care for her property. Staying in 60 + hotel per year in the UK, this is up in the top 3 . If you get the opportunity give it a go, I imagine that in the summer this must be an amazing place to stay. thankyou. Trying to get into the hotel front door ! ..
Immaculate, clean and luxurious. Management extremely helpful and much thought has gone into the facilities in the room. Restaurant and bar had a comfortable atmosphere and the menu although we did not eat there looked excellent at very reasonable prices. Will definitely visit again.
Excellent disabld facilites. Very friendly and most helpful staff. More than ample food! Not sure if it is an hotel side problem but the dining was very good but with an inadequre wine list to complement the otherwise very good food.
A lovely relaxing family run hotel. I needed an early breakfast due to business and they were very obliging. The attached Bubble Inn is also excellent with a superb menu.
Nicely appointed room. Warm, comfortable bed. Lovely bedroom furnishings. Friendly staff. Courteous staff for room service. None
our free upgrade to a suite.! no
The standard of accommodation and inclusive breakfast is good value for money. Peaceful, relaxing location. Not the hotel per se but obtaining a mobile signal is unreliable
Hotel was lovely staff were great, food was great rooms were beautiful couldnt fault it. nothing
The patio doors out onto a small garden with views onto the golf course were a lovely suprise, the large oversized beds, separate shower cubicle and overall quality of the room was impressive I thought considering the quality of the rest of the room that the iron and hairdryer were poor quality - I was extremely glad I had bought my own! The only other thing I would mention that it seemed most unfair that it was not possible to pay to watch a movie at a reasonable price. We had a young toddler with us so had to retire to our room early and a movie would have been a nice end to the evening but at around 15 pound to get access to the entertainment package on the TV we refused to indulge!!
How staff were focused on customer care and service. I have stop in many top hotels around the world and Morley Hayes now sits in my top 10. The A La Carte menu was excellent as was the meal. Highly recommend. Looking forward to going back very soon.
The room was spacious and tidy. Tables and chairs outside, although not used, were an excellent bonus
We stayed in a very comfortable suite. The Dovecote meal was very good, and the Roosters bar was adequate. Very noisy drunken wedding guests at 2.30am - probably a regular feature
Have stayed before and was initially worried that a ground floor room very near the breakfast area would be a problem but it wasn't. Some noise from people leaving/entering nearby rooms - the hotel was partic busy whilst I was there but other than that v quiet. Spacious very clean and superb walk in shower - possibly the best I've ever had in the UK. Professional and extremely well run. Nothing - other than that it is not really that close to the M1for a stopover but not a dealbreaker.
Lovely hotel - friendly staff. Superb breakfast.
The Charactor, atmosphere and the excellent food Aircraft noise
Great dinner, bed & breakfast rate of £99.0 and quality of dinner and service was excellent . Superior room = suite which was a bonus Will be back none
The evening meal as everything that I ordered was to my exact instructions and was very enjoyable and tasty. N/A
Close to me temp place of word Friendly breakfast waitress
the staff were really helpful and friendly. the room was lovely and the 4 poster bed was a lovely surprise. This hotel was a fantastic base camp for a weekend at the download festival.
Everything was perfect
The hotel's elegant understatement was very relaxing and enjoyable. The evening meal and breakfast were both excellent