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The friendliness of the staff and the value for money
The position and accessibility of the hotel and the friendly welcoming and efficient staff
a very nice family run hotel made our stay a exlent time will go back
Friendly staff, clean room, nice shower. Very good restaurant. Excellent location for Rocomadour, the Gouffre de Padirac and surrounds. A good comfortable country hotel in a nice village at a fair price. What more can you ask. The breakfast is very continental. I think the price could be increased slighthly to introduce just a little more variety. Maybe some cheese and a little cooked meat. Just an observation, not a complaint.
A great little village location and run by a lovely friendly young family. Always smiling and helpful. Should be more stars (***) on this place! No Internet (but that would be a lot tro expect for the location and price!)
Location, friendly staff and excellent restaurant Access to hotel and car parking could have been better explained preferably on the booking confirmation. Air conditioning poor.
Situated in the heart of the old town. Wonderful view from our bedroom. Comfortable and spotless. The staff were extremely helpful and pleasant. Excellent food served. The hordes of day-trippers that come to Rocamadour during the daytime (they cleared out after 6pm thankfully).
The staff were friendly and the room was full of character. The bathroom was very modern and had a separate shower. The bed was comfortable and the room was so quiet despite overlooking the main street in the old town. At about 8.45 am we were the only signs of life in the old village - no other people and no animals on the street. This was a great way to see the place before the crowds arrived. Rides to the top level as soon as they opened (9 am) let us explore there before the coaches started to arrive. Parking was not a problem even though the area was quite small and reception saw to any re-positioning of vehicles as needed.
Location of the hotel is perfect.
Very helpful staff and an excellent location. Clean & tidy room. If I was being picky, the grouting around the bath/shower was mouldy and discoloured which doesn't look good and is easy enough to sort out. Parking is possible but you have to squeeze in three deep and the keys are left with reception so cars can be moved if necessary. If you aren't happy about that, they can be parked down the road or in the garage, if there is room.
Lovely hotel, fantastic room and great value for money
The location of the hotel was excellent, and was the main reason we booked. however, having stayed in several other Best western hotels around France during the same holiday I do think that it was slightly overpriced, despite its location. Having said that, the room was excellent and staff very amenable.
I loved the traditional architecture of the hotel and its idyllic location. The bathroom ! This really needed updating-bigstyle!
The room was clean and comfortable.
Location was outstanding, evening meal exceptional. Rooms could do with aditional soundproofing
It was comfortable and lovely old building with good facilities. It was far from the medieval city of Rocamandour -you needed to drive there as well as from the 'newer town" not 5 minutes walk as they said.
I know I have answered excellent to all the questions but I would be doing your hotel an injustice if I did not. This is a fantastic place to stay and we will be back again for longer I hope.
The surroundings are beautiful and very close to the sites at Rocamadour. The breakfast was very good. The room was cramped and dark and the shower was so tiny. The pool wasn't open in the evening for a dip which was a let down after a long and hot day of sightseeing.
This was a fantastic hotel, but because it is located near farm animals be sure to bring a fly swatter.
Lovely location and the restaurant was good quality. Rural views were superb and suited to any season. Out of town and very quiet.
An excellent hotel set in the countryside but within walking distance of a large town and tourist attractions. A true three star (***) hotel, whereas many other french so-called three stars are really two stars or less.
The Hotel was in a beautiful location, overlooking a park. Marie-Josee and Thierry Menot were excellent hosts and looked after us very well
Beautiful tranquil setting yet within easy walking distance from Rocamadour. Lots of nice walks start nearby. Friendly welcome. Surprised it had no restaurant as I'd somehow got the impression from the website that there was one. However the restaurant they recommended, set in woodland only 5 min walk away, was extremely good. Would have appreciated a small fridge in the room.
Great location, helpful staff, great food
Great location to view Rocamadour! No air conditioning and no fan. Room was small in size.
This modern, clean hotel is amazingly well sited for anyone visiting Rocamadour. The view from the bar/terrace is unique across the valley to Rocamadour itself. It is however only in walking distance of the town if you are fit and it's not too hot. L'Hospitalet itself is a pleasant little tourist village with several shops and restaurants to choose from. Parking is easy. The restaurant is rather expensive and the food unremarkable. Some of the rooms advertised as having a "valley view" have only limited view (in our case mostly consisting of the restaurant roof) with certainly not the famous valley view that you get from elsewhere around the hotel and would expect from the description.
very good location with lovely views from most rooms. Breakfast very good with giant croissants.
it was new, clean with excellent location for travel
It's modern, clean, and comfortable. It has an outstanding location and a helpful staff. It's right near one of the most gorgeous towns in France, but it's away from the traffic and parking troubles.
All it was very nice would consider staying again and proprietress helped us find other local sites which were all amazing A fan in room would make it perfect
Laid back, comfortable, homely, clean, quiet, spotlessly clean No
The owner was very friendly and helpful. The room was lovely and very clean. The location was great as it was not in the centre of the area, therefore making it more peaceful. The price of the room was fantastic and would definetly recommend to friends! Overall we had a very pleasant stay.
Really stylish,light,airy, clean. Not keen on the 'wet room' bathroom as the shower made the whole floor wet.
Very clean and new. Pet friendly. Excellent hosts. Limited telephone switchboard. Since there are no direct lines to the rooms, late night or early morning calls may not be supported by an operator.
Clean, bright, rooms; hotel public rooms beautifully decorated with original paintings and art work; garden for relaxing after a hard day of touring; good parking but within walking distance of Racamadour. sights. Quiet, park-like setting; friendly English speaking owner; We did not use the pool (too early in the season) but I would expect the same level of quality in htat area also. A wonderful hotel at excellent rates. nothing
The nicest of the hotels used in our forty five day tour of France. Spotlessly clean, well laid out room in an easy to find and quiet location. It was a short walk to the trails and steps leading into Rocamadour.The hostess was friendly and helpful and spoke excellent English.
Clean covered pool. Good choice at breakfast. Good views over the valley. Easy access to Rocamadour. Restaurant a bit expensive. Fairly isolated at night time. 20 min walk to nearest restaurant outside the hotel.
Nice friendly service, great view on the castle. Excellent breakfast with great chice.
Quiet location away from tourist areas but with easy access to Rocamadour via ascenseur or pleasant path
The location is excellent for visiting Rocamadour. There was no price benefit in going through hotels.com. Same price as on-site. Quality of hotel and poor staff interest did not merit the room rate.
Great location.Good value for money. front doors not locked at night.
Very cheap, decent room and very good location Most of the time there was no staff at the reception
The staff were extremely helpful and friendly - Great restaurant across the road called Le Chateau, also live piano music and terrasse.
Ideal location for visiting Rocamadour , with lifts down to the levels just around the corner from the hotel. Rooms are a nice size and were spotless. Staff are friendly and very helpfull ,plenty of parking space too.
Great location, clean & friendly with decent sized rooms
Warm, informative welcome. Good room with big balcony. Well situated and easy to find. Good continental breakfast, including cereals. No lift.
location and comfort, good size room.
The cost of the room was reasonable and the location was close enough to the tourist site of Rocamadour. The sink in the bathroom did not have a plug. On requesting one from reception we were told that none of the sinks had plugs. This made it very difficult to use, particularly when trying to rinse contact lenses. It also resulted in a shocking waste of water.
Rooms were basic but comfortable. Plenty of parking available to rear of hotel.
Th accommodation was clean and attractive and very good value for money. The shower (most important) was excellent Nothing
Friendly staff, good position, clean and tidy, economical and easy to find. Could not get WiFi in room.
Convenient, clean and with a helpful staff.
Kind reception, excellent location for a trip to Rocamadour
The location in Rocamadore is great, and Genevieve, the owner, is an extremely helpful host. The toilet was in a miserably small room.
The staff were welcoming and friendly, also accomodating as we were travelling with a dog. The room was very clean. The room wasn't as the photograph suggested although did have a great view.The food i would class as wholesome but not great.
Our room with a balcony overlooking the gorge was spectacular.
excellent welcome & very clean and tidy room food quantity/quality very basic dinner & waiter had b/o problem....& a very nosiey group in the restaurant who were not kept in check by the staff and upset the rest of the customers. I should have listerned to the other reviews i def wouldnt say it was a bad experience eating there just below parr for the rest of the hotel.
Location was great and the staff was very accommodating,. The rooms were smaller than expected
beautiful sceanery, cuisine
Manager/owner very friendly, went out of way to help. Stunning views good evening meal Cost more than we expected.
Relaxing and close to amazing sites at Rocamadour (SW France). Friendly staff and good food. Enjoyed our drink on the terrace after a swim in the pool.
Setting of the hotel. Very scenic.
We enjoyed all of our stay at Hotel Restaurant Les Viellies Tours. The location was excellent as was the setting of the hotel. The food was fantastic.
The lady at the front desk was very helpful and the breakfast was pretty good, location was great. It would be handy to be given the code and an explanation for entering the locked part of town where the hotel is situated. Only WiFi in the lobby. No lift or help to take the luggage up two flights of stairs.
The location was excellent. Not in the tourist area but very near the town and private.
Very quiet environment, cosy rooms of 3 star quality. Very nice surroundings and view from the room. The restaurant is definitely of a higher level, we have had an excellent gastronomic dinner! Only 20 minutes walk to Rocamadour via a hiking trail. none
The staff was very friendly and helpful and the food was absolutely delicious. Perfect location for a visit to Rocamadour. We would love to come back.
Magnificent location, layout of the rooms offered peace and privacy. The staff were extrememly in helping to sort out "what to see". None
The location is in the old city, however there was nothing to do in the old city as everything was closed. We found better views from hotels that overlooked the city, just outside Rocamadour, and with more restaurants, etc, that would have been a better location if we had known about it. Terrible room, extremely dirty with an old broken toilet seat and mold growing in the shower and floor tiles. The room was so small there was less than a foot of space around the bed. The sink was dripping all night. When we told the manager about the sink, she rudely informed us that we would have to pay more to change rooms and there was nothing she could do about it otherwise. It was a big stretch to call this a 2 star hotel.Maybe ok for budget backpackers, but it was the smallest dirtiest room I have ever stayed in.
Very quiet from the road Very noisy with neighbours people, a lot of noise early in the sunday morning (about 6.15 am)
The hotel was perfectly located in the medieval city. It was a good value, and the restaurant (across the street from the hotel) was pretty and served very tasty regional specialties. Our rooms were in the front of the building over a busy street (pedestrian). There was no a/c - so open windows meant hearing a lot of noise.
Staff very friendly and helpfull parking nearby restaurant opposit hotel and very good quality and value super service. Rooms a little small as is showerroom but to be expected in this location
excellent location/ambience within old town center; great starting point for sightseeing; room a bit "dated" but generally comfortable; bed mattress not so comfortable though;
Cosy and nice view from the window. Rocamadour is just one street, so hotel cant be far from "center". There is absolutely no parking in or around Rocamadour. Only far down in the valley. But then you have to be a Scwartznegger to carry your suitcases up to the hotel.
This is a wonderful place for relaxation and "getting away from it all". It is also within a short drive of Rocamadour.The Hosts are very pleasant people for whom nothing is a problem. Staying here was one of the highlights of our holiday in France, and has left us with some wonderful memories.
Everything is fine: the service, the lounge, the room, the pool. Warm and elegant at the same time; quiet and beautiful surroundings.
The owners were both friendly and very helpful. Beautiful place, full of charm and ambiance.
The design The owner the history No
This was a delightful quiet place tucked away off the back road a few miles from Rocamadour. The swimming pool was very welcome - somehere to relax in the sun after a long drive. The room as expected was fairly basic (no TV) but large, comfortable and clean. If you're staying in summer think about bringing some binoculars - we were treated to the most incredible starry night. There's little or no light pollution here and the Milky Way and shooting stars are all there to see. The hotel is pretty basic. Apart from the pool there are no facilities to speak of and you do have to drive into Rocamadour for dinner.
This place was beautiful and very quiet. They don't have a kitchen, but they serve breakfast. The surroundings are also very nice. For people who prefer nice and quiet rooms, away from noisy cities, I recommend this highly.
Excellent value, clean, friendly relaxed warm welcome. It was for us an ideal venue travelling through France on return from holiday home in Spain. Would recommend without hesitation for a short stay . Nothing to dislike - !
A wonderful welcome from a charming Dutch lady who seemed to run the hotel almost by herself! Opposite railway station which is, however, about 2 miles from Rocamadour.
Lovely location, close to local attractions whilst in the middle of the countryside, nice pool and bar terrace. Kids could roam free.
The food was very good The staff were friendly.
Friendly and helpful staff, swimming pool was lovely and good restuarant and service. Room was adequate, quite dated. We chose this because of the view from the terrace restuarant but this was closed up when we stayed so dispapointing that we missed the main feature of the hotel.
location, pet friendly, excellent food, friendly staff, comfortable accommodation. no
Very spacious room! No air-cooler (but ability to keep windows open helped!)
Great location, great atmosphere, very clean and comfortable rooms and the manager had a great sense of humour.
nice room , toilet very clean, very good restaurant available room is too small for a three star hotel . was also very noisy in the early morning because of a market in the square . lady at reception quite weird - we went to the restaurant and she accompanied us to the table , then took our orders and after a few minutes came back to tell us we had to wait for one hour before eating because we had not made a reservation for the table in advance . Added that if we didn't want to wait for so long we had to go to another town as apparently there are no other restaurants in Gramat. We decided to wait and food arrived after only 10 minutes! we had a plesant dinner in the end but why did she lie to us? I think she just wanted us to leave... quite weird .
Nice, bat... Room was small
The food and the owners
Situated in the main square of Gramat. Excellent food offered in the restaurant with option of interior or exterior eating areas. Good breakfast. Room comfortable. WiFi enabled for those wanting the internet. Good value overall.
Located in the centre of town, yet quiet. Friendly staff. Rather small room, but properly equiped. Good food.
The lady on the phone spoke excellent English and was very helpfull. No
The rooms were well equipped with updated bathrooms. The food was excellent as well as the service. Next to train station and about 10 minute walk from the center of town. Convenient to Rocamador and easy parking. If your room faces the train station you may hear the arrival of trains or buses if you keep your window open to fresh air.