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The people that work in the hotel were very polite and helpful. Very comfortable and clean room. The area is very quiet and nice fro evening walks and relaxation. I would like to thank Fotis and Vicky for making our staying in Zakynthos so nice. There is nothing that needs to be changed.Everything is perfect.
Management was there to help you 24/7 with anything you need and they were very accomodating. The location of the Hotel was also ideal for exploring the entire Island of Zakynthos.
The staff is very nice and handfull.the location is great,the breakfast is good no vechtable.the hotel is clean.we will come back. everything is very good.but in breakfest no vechtable.
Friendly staff and nice room design
the hotel was quite and the staff was friendly. bathroom in the room
Clean and nice rooms, polite personnel, close to Zakynthos center there was no parking
I liked the hotel. It was close to the beach and walking distance to everything including the square with all the outdoor bars at night. The room was comfy, had wi-fi, tv, a balcony with a sea view and we really enjoyed our stay. Not that I can comment on. The reception staff were very nice, wasn't too impressed with the bar person...but no big deal.
The only thing that i liked was the view because we could see the sea, not a spectacular view but not something that you see every day. The bathroom was very bad, the walls had traces of mold making to be a strench of breathing. The room was quite small for a 4 star hotel.
Very professional check-in. Reasonable breakfast with good opening times. Internet access is free (even if notices in rooms need updating). Parking ok (restricted but we did not have issues in Aug). Stairs to access the hotel reception, also one of the rooms was very small. Breakfast could do with full size toaster working for non pre-sliced bread.
quality of food
Staff and food were excellent. However, it is perfectly ridiculous to charge for using the safe deposit (15 €/week,) and also for putting one's own stuff in the minibar (3€/day). Electrical outlets a sheer hazard for families with kids.
Cleanliness, room, bathroom, breakfast. Charging 15 euros for using the safe deposit and for putting own's stuff in the minibar. Forgetting to add any soaps.
friendliness and helpfulness of the staff. Beautiful hotel - obviously well respected in the area. the food for my party was poor. We are coeliacs, which I did mention on my booking form,and were booked in for breakfast only, however, we could only eat yoghurt with tinned fruit for breakfast. We could have had a few slices of tomato with a few slices of melon, bt that palled after 2 days. Also the hot chocolate machime was taken away, although the quality of this was also poor. We considered the hotel evening meals but the menu for coeliacs was poor. I was told that we could request alternatives, but we decided to eat out in the local town.
Room, pleasent peple who work there Backgarden