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The hotel had a terrible smell.
The quality and friendliness of the Staff made this a good holiday,we go to Terracina to celebrate important annivefsaries, so we thoroughly enjoyed the experience.
Great customer service, polite and knowledgeable staff, and very clean rooms. Balcony was nice size. Beach was very clean. Restaurant was overpriced, though, and food was only fair. For instance, breakfast buffet contained no fresh fruit.
Staff were very helpful and they also spoke English. Pool was lovely (you will need to wear a swimming cap though - mandatory - which you can buy at reception for 3EUR). Prices of food and drinks at the beach bar was surprisingly reasonable, given no other alternatives nearby. Secure parking is available. No.
I liked that it was very close to the sea, nice garden and nice beach. The ones who cleaned our room did an excellent job. Very poor breakfast. As the hotel is quite far outside town and it's impossible to get dinner anywhere nearby before 9PM in the evening, when travelling with small kids is quite challenging. Eating at the hotel restaurant costs 25euro per person. So if travelling whith small children and you want to stay at Torres I would recommend buying half pension.
hotel panoramic views. further from centro than i thought,food ok,but not the best.however the views made up for it.The centro wasnt too great either
It was very good service. We used the shuttle bus to the city and to the railway station. Its a long walk to the city so its nice that the hotel have a bus. It was very clean and everything looked nice at the hotel. We got clean towels every day!! Lovely garden and we could eat outside at breakfast. Great beach and pool. The breakfast did`not have vegetables and fruits. It was a very long walk to the city.
The building is modern and well kept, very close to the beach and with a great view of the gulf. It's close enough to Terracina to allow easy access to the town and its Roman ruins. Good food to be found in town. For a 4-star hotel, the room was small. The main facilities, beach and pool, are also smallish and the hotel makes you pay extra for the deckchairs and the beach umbrella.
absence of the ironing room and baseless high price on the services
The room and in-room facilities were quite good; private well-organized beach; English-speaking and Russian-speaking staff, quite polite and helpful; shuttle bus available practically anytime and to any destination (payable) Terribly noisy, as almost every day there were some parties and events for outside customers (wedding, birthday, conference, etc.) with loud-speakers, music and fireworks till 3 a.m., so that hotel guests were obliged to stay with closed windows. The hotel loation is far from city center, no restaurants nearby. The nearest foodstore - at 20 minutes walk distance. Bycicles for rent - in bad condition.
The hotel is very peaceful, staff pleasant, hotel clean, location very good for the beach, hotel pool very good. We liked the fact that Terracina was true Italy as well as the hotel. Probably a little bit basic for 4 stars.Difficult to get meals/snacks without pre-booking, would like tea/coffee facilities in the bedroom. would still go back again though.
Excellent services and facilities for our needs - and the location is perfect for a trip to Pompeii or Rome.
Rooms were comfortable and quite modern, iexcept of bad acustic isolation. no privacy in the room; "paper walls"-we could hear every single word from neighbouring rooms, air conditioning controlled only from the reception. Breakfast was on the level of 2* hotel, there was nothing to eat, mainly wrapped long-lasting food which is just the contrary to the description on their website ("sumptous" buffet breakfast).Terracina is not a nicest place to visit and spend holidays.
Initial arrival was well handled,however thereafter a complete disaster. Location/View excellent Almost everything except as per above.No towels in the room,TV not working,air- con/heating not working.When tried to complain was told 3 times no speak english by the Night Guard at Reception who was apparantly the only staff on duty.GM Never contacted despite complaints.Top of all I had very severe food poisoning on the flight back which could only have come from the breakfast taken at around 9 am, dinner the night before was at 9 pm more than 17 hours before the symptoms manifested on the plane !!!! fyi, my partner is a medical doctor and Lecturer at Thailands leading University. I am President of Centara Hotels & Resorts,the largest hotel group in Thailand with over 23 hotels and close to 5 000 rooms.
The location was very good. Also parking places availible for the guests are very useful. To change: a) keys are to be changed to electronic,b) TV to be renewed
All the best
close to the beach
everything was great. especially the private beach! your website did not provide accurate address information
Excellent service and very competent personal. Big thanks to the service desk for giving all kind of information and helping out. Good location - close to everthing. The rooms are standard and can not be compered to 4 stars in sweden. But clean and nice.
Staff were very pleasant, efficient and friendly. Well overpriced at â¬180 per night. The hotel was well passed its best and rather dog eared and in need of refurbishment.
Reception staff very helpful. Very little tourist info available in hotel. Inconsistent selection of food at breakfast. Breakfast tables often left uncleared.
Unfortunately, absolutely nothing positive Advertised "private beach" and terrace does not exist, We have ordered strictly non smoking room - all rooms are "very smoking".Traffic noise for 24 hours, Music all night long long - neighboring night club. Rooms are durty and old. We have moved to different place next day, they charged credit card at arrival day for 7 nights. Avoid this hotel.
no private beach as advertised, wo way to sleep at night because of disco across the street, hotel located on main road -trafik noise around the clock, no terrace as advertice. breakfast is "uneatable". rooms are dirty.
Close walk to almost any activity. No small face cloths in europeon hotels
Very friendly staff, relaxed atmosphere, nice sitting outside, beach and view
Location, houmly atmosphere, stylish interior design, 44 footsteps to the sea
Very well located by the sea and beach. Clean and newly renewed room. Excellent and personal service from all staff and brilliant food at the restaurant. If you ask for one of the renewed room, this is in fact at least a four star hotel ! Heavy traffic on narrow road to the city of Terracina. Not possible to walk. (However the staff was very helpful with shuttle to the city, but then you have to make appointments and loose some flexibility.)
Location right on a sandy beach.
Friendly, helpful and polite staff, good location, clean, comfortable and good value for money. Also, hotel's restaurant is excellent.
good friendly staff, beachside location, quiet place limited menu choice
Direct access to beach, staff really friendly. Lunches superb. Real family feel Dinners were not up to standard of lunches and could use some updates.
Beach is perfect, no people, romantik, beautiful nature
The staff was wonderful! Andreia, from the front desk, was so friendly and helpful. She arranged to have a ride pick us up from the train station. The service at the restaurant was also very good. Our hotel room had a beautiful view and comfortable bed.
the fact that they were willing to change our room away from noisy teenagers. yes, i did not think the room was anything like the picture on the internet. it was much smaller and very dark.
The Tranquility, quiet, and Wireless Internet Rooms a little warm, but weather was hot.
Food & staff Room was very small
It is nicely sited with good parking facilities: and really is on the beach This hotel declares numerous facilities as one would expect from a beach front hotel, stating it is open all year. Unfortunately, with the exception of the rooms and bar (when one is able to find the single member of staff) the facilities offered by this hotel remained completely closed.
The staff was exceptionally friendly and helpful. This is the first time that I can state without reservations that I look forward to my next stay. The absence of internet connection.
Kind staff, cosy room and yummy breakfast!
Fresh and smart modern hotel. Extremely helpful and serviceminded staff. Free transport alt. free parking at beach, no fees at beach. Good location for excursions although not charming. 10 minutes to city center and a great restaurant there called "Vicolo di Mblo´" Kitchen at hotelrestaurant needs upgrading. Small garden/yard and pool.
The staff.... Nicola, Luigi, Analisa and, especially english speaking Sofia, went out of their way to help me w/bus schedules and accomodated me in any way they could. I am a world traveler and this was one of the best places I have stayed. I would highly recommend this hotel to anyone wishing to visit this area of Italy. It is a new ,clean, modern hotel ...a short walk to the center of historic Fondi. A great location from which to be based in order to go to the sea or tiny villages nearby. Excellent bus and train connections as well as a free shuttle to nearby beach in beautiful Sperlonga . I rate this place a 10 out of 10 ! Bravo, Hotel del Conte!! My only concern is not with the hotel but the attached restaurant which is run separately from the hotel. The cook, Teresa (sister of the hotel owner), prepares excellent italian meals and was very nice, however, her husband, the owner of the restaurant, has absolutely no clue as to how to treat customers and needs to take lessons from the owners of the hotel. I ate there the first few nights of my 9 day stay but stopped going after being treated badly and insulted by this man. I would not recommend this restaurant based on my experience.
The evening receptionist was exceptionally helpful. The set menu was good and reasonably priced. The pool is not in a particularly attractive area but is a great pool for swimming lengths.
Blue river was near the beach. They were helpful at the reception. The Breakfast could be better. The bread was really dry.
good situation close to beach and not in noisy area
Helpful staff at hotel reception who would organise taxi's, transfers and trips The hotel pool closed daily between 2pm and 4pm and it was a little far out of town but did organise daily shuttle buses and local buses were available
clean, comfortable hotel near the sea
Hotel was under going redecoration ready for new season, lots of young people staying at hotel making extreme noise up and down corridor and knocking on door and running off.
Close to the sea. Nice personell. It was to far to go in to the center of Terracina. You need to have a car.
Near the beach Better breakfast
Excellent staff, childrens like small and large pools in hotel.
My wife likes to go to the beach and sunbath, and I like to snorkel and look for fish. We both found the location of the hotel to be fine for those two activities. In addition, the staff at the reception desk was friendly, and the maintenance staff/drivers were ready and willing to take care of things. Initially, the hotel was rather hard to fine. The minibus driver from the Train Station in Terracina let us off at the wrong place, which was about 1-2 miles away and on the beach. We were unable to find anyone nearby who spoke English, except for a few words, and they turned out to be misinformation. We were finally "rescued" by a very kind person at a nearby pensionate, who drove us in her car to our hotel. Otherwise, we may never have been able to find it. I would therefore strongly recommend that people who plan to stay at Hotel Blue River prepare themselves with a map showing the exact location of the hotel, and perhaps also learn a few useful words of Italien.
Easy access to beach,central for travel to neighbouring towns.downside,change of towels and bedlinen limited to once a week,not acceptable in very hot climate or any climate.Staff were friendly and did try to help.
near the beach(but a bit dirty, no beach cleaning), nice shows in the evenings. no