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La sutuación e instalaciones en general La cena. Se debería mejorar la calidad de la comida
I arrived on Sunday to stay the night, however, there were no facilities whatsoever to have a meal or even a snack. This I find totally unacceptable for a 4* rated hotel. The information card in the room indicated that snacks were available 7 days a week. The breakfast was excellent. I would not recommend staying at this hotel on a Sunday.
Reasonable location within a short walk of the centre. Clean and spacious room with armchairs and good layout in the bathroom. Only one pillow, more would have been more comfortable. To have had a seating are outside would have been nice i.e. a balcony or terrace as the hotel was quite dark inside.
the hotel staff were really friendly and helpful. It was comfortable and relaxing
Hotel is nice. Clean and comfortable, and it is quite new. Room with a lot of facilities Room was a little small, but it was OK for one night
Everything was good. Staff, room, service, breakfast, great car lift. We will stay here again. Directions to car park entrance should say - pull up on pavement outside hotel, go to reception & they will open the garage door.
Cleanliness and outstanding facility
overnight stop for the ferry at Santander
Style, decor. Wireless coverage, late timing of meals
difficult underground parking via a small lift. Restaurant average
Good location. The hotel is basic but clean. Staff helpful. No mini bar in room.
Good location near Plaza Mayor and town center. Nice room and bathroom with good central heating. Cafe/bar inside hotel premises (ground floor) and accessible from street. Helpful staff. Main line station and bus terminal 10 mins walk from hotel. Taxi rank 3 mins. Supermarket across the road. Wasn't a problem for us, but the lift is very small.
Its centric location and friendly staff, as well as the cafeteria where they serve lovley breakfasts
The staff were helpful and pleasant The restaurant is open only on Thurs,Fri & Sat and breakfast is not available on a Monday morning. As we stayed on a Sunday night this caused unexpected problems as in the area there seemed to be no restaurants open on a Sunday evening.
Excellent situated, very near downtown
The noise from traffic was disturbing.
Private parking, allows dogs, location, (we were onward to santander for the ferry the next day) palencia is within easy driving to santander There is no food available on sunday, no breakfast on monday, although the cafe is open that adjoins the hotel
Convenient for Santander ferry and allow dogs. Sensibly priced restaurant with reasonable food. Not our idea of a 4 star hotel being more akin to a better budget hotel in UK, therefore seriously over-priced. Beware the free mini-bar, water and soft drinks only. The free wi-fi in the common areas was 'unavailable' although it could be provided in the room at an unreasonable cost!!!
The Hotel was excellent value with comfortable, clean and well presented accommodation The Charge for parking was high. although it was secure.
The AC Palenicia is easy to find by road and in a good location for the city centre.
Very helpful receptionist with good English and easy walk into the town. The room was immaculate and free soft drinks available from mini bar. On Sunday (the day we were there) the restaurant was closed but very substantial bar meals and drinks were available at reasonable prices. We would stay again.
Location, location, location...Convenient access to the hotel and to the old city from the hotel. Rooms are comfortably modern. Service was very good. We enjoyed an easy dinner which - by the way - compared favorably with other experiences in the same week.. Charging for parking in the garage is inappropriate when (almost) no surface parking is available on the property.
Staff were very helpful, hotel was very clean, it is on the outskirts of Palencia with very easy access to and from. Ideal for the Santanda Ferry - 2 hour easy drive with petrol stop. Only downside was that on Sundays the dinning room is not open. You have to have a snack (Beefburger/Club sandwich etc) in the bar area. So if your intending to catch the Monday ferry back to the UK remember.
Helpful staff. Secure parking for car. No
It's a very new hotel with very good comfort. The overnightstay friday/saterday of Euro 60 for 2 personroom was in my eyes very cheap. The travel-information was ridiculously wrong; it's absolutaly necessary to improve the last stretch of the information from the highway. It tooke us 20 minutes to find the hotel with this information!!!
The hotel is conveniently located just off the motorway and parking is available. The receptionist was very helpful and the room was clean, although it overlooked waste ground at the back of the hotel. We stayed during a holiday in Spain so the restaurant was closed for dinner. Breakfast was barely average with no hot food and meat left uncovered. There is a 15 minute walk to the centre of town.
Great receptionist. Secure parking. Efficient services No
Central to Palencia within walking distance of the centre and the old town. Parking was easy. The Hotel was excellent but we failed to find a decent restaurant in the old town. The town was worth a visit.
Welcoming staff. Good breakfast pastries and coffee - good value too. Easy walk to city sights and an attractive park Tricky to find. Tricky underground parking. Most spaces suited to small cars . Most floors hard surfaces and therefore footfalls echoed.
Reception staff were friendly & helpful, despite the language barrier! The room was clean, quiet & comfortable. Breakfast was one pastry, a coffee & a glass of juice so not very good value.
New hotel surrounded by building sites with no restaurant and no good restaurant within walking distance, the only one recommended by the hotel was closed at night. Far from city centre.
no resturant in the hotel and no recommendation where to find one
It was very clean because it was so new. Absolutely terrible directions from web site - poor signage inside hotel - lost from car park to hotel entrance.
The beds were amongst the most comfortable we had in Europe. Room was spacious and clean apart from some marks on the carpet. Terrific bathroom. Outstandingly helpful staff. Tightness of parking isn't really an issue as the receptionist directs you into the space. Street parking is almost impossible so pay for a hotel space.
central location.Very friendly and helpful staff. Breakfast was poor quality and not worth 7-50 euros.
Very friendly service in modern surroundings. Clean and comfortable rooms with free internet access. Underground car parking was a distinct advantage.
We found this a good location in Transit from Santander to Portugal. Easy to find by the river and short walk over the bridge to the city centre. A three course dinner at 15 euro including wine was excellent and served by willing staff. The room was large and very comfortable, we would definitely stay here again and the secure garage parking was also a plus. Nothing at all
Good location overlooking river and handy for a stroll around the town. The toilet had not been properly cleaned after a previous guest had obviously suffered a stomach upset, but the receptionist provided an alternative room and apologised.
We love Palencia and the central location for the fiesta. Also the rooms are good and the breakfast is excellent. This year we also saw the matadores who were staying at the hotel!
Highly recommendable. In a few words, accessible, safe,welcoming, clean,all the superlatives would apply.Would most positively use again. Could not find fault anywhere.
This was our second visit during August, on our way back to Santander. Not only had the hotel lobby, bars and gardens/pool been tidied up and refurbished since our earlier stay (just two weeks earlier!), but it was fiesta week in Palencia and the place was buzzing...
Handy next to river and town centre. Free parking on street near by. Spacious comfortable rooms. Excellent restaurant with fast, efficient service.
nice setting, very close to the centre but still in a park, friendly personnel swimming pool and garden were closed. Booking.com should mention the opening periods of the swimming pool for all hotels!
Very good value evening meal and good breakfast Parking-seemed impossible to reserve a parking space in the very small garage
Chosen because of its location just off A67 Madrid-Santander - it is easy to find and a very adequate stop-over providing good value and resonable services. Immediate location is run down.
Lady at reception was very good No parking space, even though I booked
This hotel is nice and good price The bathroom is small no have hair dry,more towel
It was very close to the bus and train stations which is what I needed. Right down town in the heart of Palencia.
friendlyness of the staff, we did not speak spanish, but the staff were great.
Monclus has a great location The building is old, and no air conditioning
Hotel staff interest
the cleanliness and changing of sheets and towels daily not having a bar
I liked this hotel. The room was spacious, clean. No airco, not even een fan. Outside temperature: 40 degrees C. This hotel should not be booked in mid-summer. Rest of year ok!
sleep - having breakfast