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not much too much noise from the MacDonalds restaurant which is just behind the hotel.
Convenience for other facilities
Staff very helpful. English spoken. WiFi worked well. Room and shower very clean. Not advised that Restaurant for evening meal closed although several other restaurants available close by.
It was easy to find and although close to the road network there was no noise from outside. The patio and grassed area was pleasant in the evening sunshine. We had a good breakfast. No.
Excellent location, wifi connection. Good food value and correct comfort in room and bathroom Old TV with a small screen
Quiet and comfortable good shower. Secure parking and hotel (entry by magic number keypad at night). Easy access to a13 and n154. Ok for one night. Restaurant not open for dinner (only breakfast at extra cost). Buffalo grill opposite only option without car journey. Lavatory seat mount broken (a general finding throughout France). Furnishings good but dated. No tea making facilities.
Convenient location and services. Good breakfast. Absence of restaurant during the weekend was not a problem as McDo and Buffalo Grill are both adjacent. Good value for money. Nothing.
The staff were very helpfull. As the hotel restaurant was closed for the August break they were able to direct us to several eating places close by. Even though we only had a smattering of french between us
The hotel is coveniently close to main highways with a couple of fast food type oulets to eat at nearby. it is also close to the industrail areas without actually being sited on the park which some are, so, for business its in a good enough area. Breakfast was plentiful and of a good quality The rooms are basic, very basic. Beds are low, hard and very uncomfortable from what i am used to either at home or when i travel. (I travel a lot. 2-3 nights a week most weeks in hotels all over the world). I would not want to stay in this hotel again out of choice. Did not eat in the restaurant in the evning as it had been cosed for a month, presumably for a refurbishment,
Location The bathroom smelt and did not seem clean
After initially being put in a room where the drain in the bath was blocked, when we complained, the staff on duty acted quickly to change us to a superior room. The room wasn't ready when we checked in after midday and the staff on duty at the time seemed totally disinterested. They weren't really geared up for tourists (unlike Novotel at Caen, where the staff were very friendly and helpful indeed). Also worth saying that the "hot" breakfast was warm and not very good; better to avoid paying for breakfast and eat fresh food in a local cafe.
Lots of outdoor space for our two young children. Children got a welcome gift and toys to entertain them at dinner. Room was very cramped, rather dark and in desperate need of a makeover. No-one explained how to get the sofa bed into two single beds. Pillows were lumpy, itchy blankets instead of duvets.
the hotel dnner and service was excellent, breakfast staff not to be seen when found not so helpful more interested in clearing tables
easy and clean nothing
This is a very good functional hotel for a stop off. Nice room, pool, and good breakfast. It's a drive to get to centre of Rouen.
The kids liked the X box which was free in the foyer and the assess to a PC Evening menu
Nothing, did not worth the price. There was a problem on the pipe of sink and toilet water come into my bath all over! It was extremely disgusting and smelling s..t all over!!! I just can't imagine how it would be if I would be inside the bath! arghhh.. It was late at night and they changed my room but there was no privilege given as apology for the disgusting experience, not even a cup of cofee next day!!! The hotel has no privileged location at all, it is actually besides all the budget hotels with actually almost the same room quality I would say. Charged wifi. Would never stay there again!
Stayed here before, acceptable dining with polite service. Adjoining rooms for us and the children. Handy location, with better standard than other hotels we have tried nearby. Booking was confusing, with no apparent option for children's rates. They appeared on the form as adults! I had to print off seven pages, mostly in foreign languages, in order to retain the important booking details, which were in tiny print buried a long way down. Tried to charge for breakfast even though it was paid. Had to show the printout of the booking even though we had checked in with it, otherwise they wouldn't believe it was paid! Internet was free, but timed off every twenty minutes with a tedious logging on process required each time. Swimming pool bitterly cold.
very clean and comfortable room. Quite and nice suroundings hard to find
Very clean, comfortable, good food, staff excellent. Secure parking also a plus point Although food was good it was expensive ok for a few nights. Gps instructions were not correct if using a sat nav would recommend you use the hotels address.
Frienliness of the staff and the cleanliness Nothing
Excellent welcome & services ! Excellent deal ... ! Brand new accomodation ... lovely breakfast & car parking lot ... Au revoir et à bientôt ! Merci bien ...
Cleanliness, quiet excellent breakfast large bed Not a complaint but an evening meal at the hotel aftre travelling would have been good
Manager and facilities were excellent. Quiet. Ease of visit to town centre and shopping.Breakfast offered lots of choice and was excellent quality. Nothing to dislike.Maybe in future building at rear may raise cause for concern.
the staff was very helpful. We arrived at 10PM and could still have something to eat. Very nice! -
Excellent room size and very clean if a little minimalist in facilities. Because of the weather we could not walk to a restaurant in town so opted for the TV meal which was good value at 13 euros including wine. It was a bit further from the town centre than I expected but just about walkable. A few facilities in the room eg coffee maker would help.
Refurbished rooms Noise from air con fan in room.
Dinners and Breakfasts were very good.
Room size, cosy blankets and nice breakfast No
Pleasant, efficient, clean
The room decor was good,the bed was very comfortable
Nice bedroom Only one person on duty . She was quite miserable . No one serving at the bar and no wine available. Restaurant closed and no advance warning .
The hotel was very easy to find and perfectly situated for our trip south. The room was small but clean and comfortable, we stayed on a Sunday night so the hotel restaurant was closed, but there was a very good restaurant just around the corner. We will be staying at the same hotel on our return jouney back to england.
Resturant Small Room very hot
Clean rooms, excellent food Small room, no air con
Clean, comfortable, good buffet breakfast
There was no hot water the morning. The staff said it was due to a breakdown during the night but it could also simply be due to too many showers from other clients before I stood up.
The hotel was ideally located for the motorways/road links, the room was very clean and large with a very comfortable bed. The staff were helpful and it was a shame we were there on a Sunday night as the restaurant was closed but it looked really nice. Luckily there were quite a few other restaurants around for us to choose between. We would use this hotel again.
The staff were excellent. The accommodation was more than adequate. No complaints.
Clean, comfortable None
Clean well presented hotel with helpful staff No shower curtain over the bath
Staff friendly, hotel quiet despite being full, convenient for onward travel on both motorways and other routes, pleasant spot short drive from Rouen. Wifi was available in our ordinary room despite signs saying available in superior rooms. Fish dish very overcooked, otherwise food quite reasonable and good value.
Parking Wireless Intenet No
good for an overnight stop
I used the hotel for a one night stop over and found the hotel clean, comfortable and good value. Remember this chain is providing clean and comfortable accomodation to a budget so dont expect high end luxury. Make sure you have good directions before you leave as relying on the french post code alone on the satvav couldnt find the address.
Good food menu
secure parking and pet friendly. Unable to eat in hotel on evening due to a wedding. We were not informed prior to our arrival. However a restaurant was recommended just down the road and this was excellent. So no complaints.
Good value meals Bar area closing at 11.00 pm
It was away from traffic sounds, very comfortable, and the restaurant had a wonderful buffet after a long day of sight seeing We would have enjoyed having a room with 2 double beds as we were traveling as a family
Clean and cheap for a single traveller. Very convenient location at the intersection of the A13 and A28. Ideal stop-over when travelling from the Channel Tunnel to the South-West of France. Nothing
convenient just off motorway basic
Proximity to motorway
Friendly helpful and cheerful staff. Free WiFi Hotel corridor doors were very noisy and needed oiling.
Easy to find, good buffet supper and breakfast Nothing
Easy of finding, excellent and helpful staff, good place to stop on a long journey when travelling further, restaurant was reasonable/good, all parts of the hotel were spotlessly clean, there is a large car park at the hotel, a local town is 5-10 minutes walk away where there are some good bars and restaurants if you want to use/visit them
Restaurant and value for money
Meals were very good Nothing
Very close to motorway and yet quiet. The heating had not been switched on in the room so it was cold when I arrived and took a while to get warmer.
The restaurant meal was wonderful. The rooms were beautiful. I would stay there again.
its position close to the centre of this beautiful old town and its pet friendliness
good breakfast, spacious rooms, quiet
Homely feel Lack of facilities like Wifi
The Hotel looks really nice from the outside, with a nice terras and garden in front of the hotel. Enough free parking places. From the inside the hotel is 20 year behind, rooms and corridors are decorrated as if it was early '90.
Room had a mini bar. Room very small and needed decorating.
Reception closed from 5 PM til next morning. We tried to order a bottle of wine, but no service since the restaurant was closed. Had to walk 10 minutes to a shop in town to buy a bottle!
Excellent room.Good Parking.
Position of hotel Broken shower Breakfast poor and cleanliness
The parking was good and in a secure location. Staff nice and very helpful. Breakfast was adequate. Unfortunately restaurant was closed both Saturday and Sunday. This hotel was not easy to find.
Welcoming staff; pleasant surroundings; delightful dining room Although food delicious perhaps rather overpriced
The location just off the Toll Road was good ,the Town quiet,parking provided and the food and service excellent.
Good sized room. The restaurant was too expensive and the food somewhat pretentious. 35 euros was more than we would wish to pay for a main course. 95 euros for three courses is too much. The 29 euro menu was better value but here could have been more choice.Position of the hotel is not very appealing and the parking facilities limited.
Clean, quiet room. Very pleasant staff. The food was good but the menu was somewhat restricted and fairly expensive. Least expensive menu was 55euros which did not compare favourably with prices we had been paying elsewhere during our month's sojourn.
Location, Hospitality of owners and quality of food Dated bedroom decor and inadequate shower in the bathroom
Friendly staff and happy to arrange a travel cot for the bedroom No air-con which makes the rooms very hot in summer months. Bathroom very dated.
Food not very good. Quite expensive @ £90
Very clean hotel with lovely rooms. Friendly helpful staff.
The location was what we wanted for a stopover en route to the south of France. The hotel has bags of character and is clean and quiet. Arriving at 21.00 we could not get a meal anywhere. There was no space in the tiny car park but the lady on reception (owner?) kindly moved her car out so that we could park. Breakfast was a bit expensive.
Wonderful location near the Seine and the Eure. a good base for trips to Les Andelys, Château Gaillard and Claude Monet garden at Giverny. No elevator
Reception staff were friendly and helpful. Breakfast was good. Surroundings were peaceful (except for striking clock nearby). Furnishings smelled of smoke from previous guests (even though smoking is not officially allowed in rooms). Staff were apologetic about this when it was pointed out to them.
Nice location by river, pretty, refurbished old town. Choice of eating establishments in the town was very poor,even on a Saturday night in June.
Late reservation. Late arrival. Quiet environment. The room was narrow. No wardrobe. No view (battlements). Blanket too thin.
Quiet, comfortable, excellent breakfast, friendly staff in all very good. Atmosphere and decor well above average.
comfortable room, large bed, nice tv, view from the room, quiet no restaurant at the hotel, bit too warm in the room
Friendly staff Impeccably clean Convenient position - nice outlook Useful off-road parking Good value None that I can think of
Nice size room very nice decor and decorations, furnishings etc with very clean en-suite shower room. Nice view of river from room. A bit warm, but end of July. Breakfast excellent, plenty of bread Croissants etc, coffee and fruit juice, staff very friendly.
good rapport qualite / prix the receptionist challenged me about my booking and advised I had booked a room for 2 nights instead of one when I had made my 4 bookings at the same time and for the same period of one night?!
The food was very good The hotel was surrounded in wire fencing with gates locked at night - a bit intimidating
The Restaurant The location, even the TOM TOM could not find it
Of course it isn't a luxury hotel, but it's more than enough: free wifi access, free parking, air conditionned, clean rooms and nice staff. Rooms are too small for a four-member family. Fortunately, we got a new room for our children.
Sraff politeness General aspect of the room.
Good value for money. No family rooms that I was aware of.
Great air conditioning Limited choice half menu not available
Nothing, we booked out the following morning, had booked 4 nights. Room was dirty, sink in bathroom was grubby, room was damp.
Rooms quiet, clean and very comfortable. A few undesirable people hanging around.Price for breakfast extortinate - and no reduction for children!
Especially the friendliness of the staff and the comparably excellent restaurant.Good parking facilities. The room (for smokers) we had was shabby and very small.
the food Room needed decorating, wall paper coming off the walls. Also no coffee or tea facilities in the room.
The room was basic but quite comfortable with parking outside the door of the room. Very convenient. The toilet facilities were clean but the small cabin rooms did not have their extractor fans working. Very clostraphobic.
Very friendly and helpful staff. Very nice buffet breakfast. It would have been nice to have tea/coffee making facilities in the room, and the room was a little warm.
One bed a little uncomfortable
We stayed in a triple room, but the single bed was perched on top of the toilet and bathroom. No chance of our 4 year old being safe in it. We had to climb up and put the mattress on the floor.
Restaurant Le Seinomarin was very good With our room, there was a loud noise like a flushing toilet during the night, which went on for about 15 mins.
The staff were very helpful and the restaurant excellent. The car park gate needed oiling.