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Location The bathroom smelt and did not seem clean
Excellent location, wifi connection. Good food value and correct comfort in room and bathroom Old TV with a small screen
The staff were very helpfull. As the hotel restaurant was closed for the August break they were able to direct us to several eating places close by. Even though we only had a smattering of french between us
Convenient location and services. Good breakfast. Absence of restaurant during the weekend was not a problem as McDo and Buffalo Grill are both adjacent. Good value for money. Nothing.
Staff very helpful. English spoken. WiFi worked well. Room and shower very clean. Not advised that Restaurant for evening meal closed although several other restaurants available close by.
It was easy to find and although close to the road network there was no noise from outside. The patio and grassed area was pleasant in the evening sunshine. We had a good breakfast. No.
The hotel is coveniently close to main highways with a couple of fast food type oulets to eat at nearby. it is also close to the industrail areas without actually being sited on the park which some are, so, for business its in a good enough area. Breakfast was plentiful and of a good quality The rooms are basic, very basic. Beds are low, hard and very uncomfortable from what i am used to either at home or when i travel. (I travel a lot. 2-3 nights a week most weeks in hotels all over the world). I would not want to stay in this hotel again out of choice. Did not eat in the restaurant in the evning as it had been cosed for a month, presumably for a refurbishment,
not much too much noise from the MacDonalds restaurant which is just behind the hotel.
Convenience for other facilities
Quiet and comfortable good shower. Secure parking and hotel (entry by magic number keypad at night). Easy access to a13 and n154. Ok for one night. Restaurant not open for dinner (only breakfast at extra cost). Buffalo grill opposite only option without car journey. Lavatory seat mount broken (a general finding throughout France). Furnishings good but dated. No tea making facilities.
After initially being put in a room where the drain in the bath was blocked, when we complained, the staff on duty acted quickly to change us to a superior room. The room wasn't ready when we checked in after midday and the staff on duty at the time seemed totally disinterested. They weren't really geared up for tourists (unlike Novotel at Caen, where the staff were very friendly and helpful indeed). Also worth saying that the "hot" breakfast was warm and not very good; better to avoid paying for breakfast and eat fresh food in a local cafe.
Very clean, comfortable, good food, staff excellent. Secure parking also a plus point Although food was good it was expensive ok for a few nights. Gps instructions were not correct if using a sat nav would recommend you use the hotels address.
Stayed here before, acceptable dining with polite service. Adjoining rooms for us and the children. Handy location, with better standard than other hotels we have tried nearby. Booking was confusing, with no apparent option for children's rates. They appeared on the form as adults! I had to print off seven pages, mostly in foreign languages, in order to retain the important booking details, which were in tiny print buried a long way down. Tried to charge for breakfast even though it was paid. Had to show the printout of the booking even though we had checked in with it, otherwise they wouldn't believe it was paid! Internet was free, but timed off every twenty minutes with a tedious logging on process required each time. Swimming pool bitterly cold.
Nothing, did not worth the price. There was a problem on the pipe of sink and toilet water come into my bath all over! It was extremely disgusting and smelling s..t all over!!! I just can't imagine how it would be if I would be inside the bath! arghhh.. It was late at night and they changed my room but there was no privilege given as apology for the disgusting experience, not even a cup of cofee next day!!! The hotel has no privileged location at all, it is actually besides all the budget hotels with actually almost the same room quality I would say. Charged wifi. Would never stay there again!
easy and clean nothing
The kids liked the X box which was free in the foyer and the assess to a PC Evening menu
This is a very good functional hotel for a stop off. Nice room, pool, and good breakfast. It's a drive to get to centre of Rouen.
very clean and comfortable room. Quite and nice suroundings hard to find
the hotel dnner and service was excellent, breakfast staff not to be seen when found not so helpful more interested in clearing tables
Lots of outdoor space for our two young children. Children got a welcome gift and toys to entertain them at dinner. Room was very cramped, rather dark and in desperate need of a makeover. No-one explained how to get the sofa bed into two single beds. Pillows were lumpy, itchy blankets instead of duvets.
It was away from traffic sounds, very comfortable, and the restaurant had a wonderful buffet after a long day of sight seeing We would have enjoyed having a room with 2 double beds as we were traveling as a family
Friendly helpful and cheerful staff. Free WiFi Hotel corridor doors were very noisy and needed oiling.
Easy to find, good buffet supper and breakfast Nothing
Proximity to motorway
Restaurant and value for money
convenient just off motorway basic
Easy of finding, excellent and helpful staff, good place to stop on a long journey when travelling further, restaurant was reasonable/good, all parts of the hotel were spotlessly clean, there is a large car park at the hotel, a local town is 5-10 minutes walk away where there are some good bars and restaurants if you want to use/visit them
Meals were very good Nothing
Clean and cheap for a single traveller. Very convenient location at the intersection of the A13 and A28. Ideal stop-over when travelling from the Channel Tunnel to the South-West of France. Nothing
Very close to motorway and yet quiet. The heating had not been switched on in the room so it was cold when I arrived and took a while to get warmer.
Staff friendly, hotel quiet despite being full, convenient for onward travel on both motorways and other routes, pleasant spot short drive from Rouen. Wifi was available in our ordinary room despite signs saying available in superior rooms. Fish dish very overcooked, otherwise food quite reasonable and good value.
There was no hot water the morning. The staff said it was due to a breakdown during the night but it could also simply be due to too many showers from other clients before I stood up.
The staff were excellent. The accommodation was more than adequate. No complaints.
Clean, comfortable, good buffet breakfast
Clean rooms, excellent food Small room, no air con
Clean well presented hotel with helpful staff No shower curtain over the bath
Resturant Small Room very hot
The hotel was very easy to find and perfectly situated for our trip south. The room was small but clean and comfortable, we stayed on a Sunday night so the hotel restaurant was closed, but there was a very good restaurant just around the corner. We will be staying at the same hotel on our return jouney back to england.
The hotel was ideally located for the motorways/road links, the room was very clean and large with a very comfortable bed. The staff were helpful and it was a shame we were there on a Sunday night as the restaurant was closed but it looked really nice. Luckily there were quite a few other restaurants around for us to choose between. We would use this hotel again.
Clean, comfortable None
Manager and facilities were excellent. Quiet. Ease of visit to town centre and shopping.Breakfast offered lots of choice and was excellent quality. Nothing to dislike.Maybe in future building at rear may raise cause for concern.
Cleanliness, quiet excellent breakfast large bed Not a complaint but an evening meal at the hotel aftre travelling would have been good
Excellent welcome & services ! Excellent deal ... ! Brand new accomodation ... lovely breakfast & car parking lot ... Au revoir et à bientôt ! Merci bien ...
the staff was very helpful. We arrived at 10PM and could still have something to eat. Very nice! -
Excellent room size and very clean if a little minimalist in facilities. Because of the weather we could not walk to a restaurant in town so opted for the TV meal which was good value at 13 euros including wine. It was a bit further from the town centre than I expected but just about walkable. A few facilities in the room eg coffee maker would help.
Frienliness of the staff and the cleanliness Nothing
Pleasant, efficient, clean
Dinners and Breakfasts were very good.
Nice bedroom Only one person on duty . She was quite miserable . No one serving at the bar and no wine available. Restaurant closed and no advance warning .
The room decor was good,the bed was very comfortable
Refurbished rooms Noise from air con fan in room.
Room size, cosy blankets and nice breakfast No
Parking Wireless Intenet No
good for an overnight stop
secure parking and pet friendly. Unable to eat in hotel on evening due to a wedding. We were not informed prior to our arrival. However a restaurant was recommended just down the road and this was excellent. So no complaints.
I used the hotel for a one night stop over and found the hotel clean, comfortable and good value. Remember this chain is providing clean and comfortable accomodation to a budget so dont expect high end luxury. Make sure you have good directions before you leave as relying on the french post code alone on the satvav couldnt find the address.
Good food menu
Good value meals Bar area closing at 11.00 pm
The Hotel looks really nice from the outside, with a nice terras and garden in front of the hotel. Enough free parking places. From the inside the hotel is 20 year behind, rooms and corridors are decorrated as if it was early '90.
Excellent room.Good Parking.
good breakfast, spacious rooms, quiet
its position close to the centre of this beautiful old town and its pet friendliness
Room had a mini bar. Room very small and needed decorating.
The parking was good and in a secure location. Staff nice and very helpful. Breakfast was adequate. Unfortunately restaurant was closed both Saturday and Sunday. This hotel was not easy to find.
Position of hotel Broken shower Breakfast poor and cleanliness
Homely feel Lack of facilities like Wifi
The restaurant meal was wonderful. The rooms were beautiful. I would stay there again.
Reception closed from 5 PM til next morning. We tried to order a bottle of wine, but no service since the restaurant was closed. Had to walk 10 minutes to a shop in town to buy a bottle!
Welcoming staff; pleasant surroundings; delightful dining room Although food delicious perhaps rather overpriced
Good sized room. The restaurant was too expensive and the food somewhat pretentious. 35 euros was more than we would wish to pay for a main course. 95 euros for three courses is too much. The 29 euro menu was better value but here could have been more choice.Position of the hotel is not very appealing and the parking facilities limited.
Location, Hospitality of owners and quality of food Dated bedroom decor and inadequate shower in the bathroom
The location just off the Toll Road was good ,the Town quiet,parking provided and the food and service excellent.
Friendly staff and happy to arrange a travel cot for the bedroom No air-con which makes the rooms very hot in summer months. Bathroom very dated.
Clean, quiet room. Very pleasant staff. The food was good but the menu was somewhat restricted and fairly expensive. Least expensive menu was 55euros which did not compare favourably with prices we had been paying elsewhere during our month's sojourn.
Food not very good. Quite expensive @ £90
Sraff politeness General aspect of the room.
The food was very good The hotel was surrounded in wire fencing with gates locked at night - a bit intimidating
Of course it isn't a luxury hotel, but it's more than enough: free wifi access, free parking, air conditionned, clean rooms and nice staff. Rooms are too small for a four-member family. Fortunately, we got a new room for our children.
Good value for money. No family rooms that I was aware of.
Great air conditioning Limited choice half menu not available
The Restaurant The location, even the TOM TOM could not find it
good rapport qualite / prix the receptionist challenged me about my booking and advised I had booked a room for 2 nights instead of one when I had made my 4 bookings at the same time and for the same period of one night?!
Spacious rooms, pleasant setting, reasonable value for money
The peace and quiet and the views.
quiet location, friendly manager, shops and restaurants near by. no food or drink available at the hotel
Nice situation in lovely countryside with fantastic views. Fairly basic room but ideal for short stay, we had a fridge in the room which was very welcome. Breakfast was excellent and plentiful.
The owner was really friendly and his hospitality was excellent. Fresh croissants for breakfast and plenty of bread etc. Lovely setting and well signposted. Good sized room for a family. Good location for a stop over on way to ferry port. The room could have been cleaner, bathroom was clean but round the edges of the carpet could have been cleaner and although no smoking the room smelt of cigarettes and there were cigarette burns on bedding and carpets.
setting very friendly staff
Great owner - a real character and very helpful. The hotel is very unusual consisting of several small chalets well out of town on the top of a hill with good views. Lots of donkeys and horses nearby. Very basic and simple but clean and fine for an overnight stop on the way to the ferries. Several restaurants in the local shopping mall nearby which were fine (c2 miles away). Very good rates. The code to get in was wrong and could not get hold of anyone to get in for 30 mins - had to climb over gate in end.
Easy to locate from motorway on route to south. Good family room, quiet location, good shower. Owner has two large dogs which although obedient do range around the grounds. Nearest resturant 5 mins drive away.
Family friendly hotel personally run by owners. Particularly suitable for families as rooms are detached from main building and families can sit outside their rooms whilst children can paly on the grassed area in front of the rooms, Peaceful with good views.
Good value. Spacious room, morelike small apartment with TV and fridge. Stairs ok for our under age 10 kids. Well signposted from road.Good apartment for looking around Rouen. Would use again. Quite difficult to find the area of Rouen it was in. We needed a code to get in the grounds and we could only get throught the gate initially by waiting for another car to come out!
the most beautiful location and reasonably close to Calais to represent a suitable alternative for a stop over prior to sailing. Good food and friendly staff mean that the stay was very enjoyable Beware the prices of drinks - we paid 24 euro for two kir royal and 5 euro for a bottle of water!
Happily accomodated our late arrival and dinner at 21:00. Peaceful location in a picturesque village. Room 110 in the attric had a bath / shower fitted under a sloping roof that was uncomfortable to use; more elderly people would have had great diffuculty in using it.
Very pleasant, good breakfast, beautifull surroundings,
Totally rip-off from the restaurant to the rooms. Don't stay here! Everything.
the steak was impossibly tough and no compensation or regret was offered
Location at covenient distance from channel ports and ideal stop off in interesting village Hotel staff friendliness disappointing. Restaurant very disappointing and not good value.
Very friendy and welcoming, good normandie food.
Excellent visit, comfortable and quiet with excellent attention to detail .Access to some rooms would be a problem for anyone woith a walking disability.Food excellent but breakfast overpriced and not integral in the price
Three adults travelling together- booked 2 twins and were given adjoining rooms in a "family" set up which meant that we shared toilet facilities that were cramped and not at all private. One of the twins had no curtains, therefore no privacy. Too hot- no air con/fan. We complained and received a 35 euro refund. Restaurant meal: wine list did not contain a price for bottles. The two that we ordered were both over 35 euros- incredibly expensive.
Situation of the Auberge was excellent, Overpriced for the service. Food was even more overpriced, I do not mind paying for good food, but this was not very good at all.Also charged 12 euros for a jack russel to stay in the room !
Convenient for the center of Rouen, which is very attractive. The hotel is very basic but reasonable value as it is cheap. It serves as an acceptable one night stop over if used as part of a long journey. The staff were helpful, welcoming and hardworking. The matress and pillows were very lumpy and uncomfortable. The room heater was hanging off the wall and when pointed out, the reply was that the heater still worked, but there was no apparent likelihood of it being refixed.
Easy to find. Wide range of food available at breakfast.
low cost . OK for one night very basic
Staff were pleasant. Exterior looking very tatty.Bathroom shower not working.Never seen shower connected to wash basin taps before.
Breakfast was ok Very noisy in the morning, was awoken by staff banging at 6am. Very small rooms, pictures on internet misleading
The room was clean etc, but a bit small
Nothing. Room dirty. Smelled of cigarette smoke. Blankets not clean. Only one small and one bath towel and one plastic glass for two people.Just a hand full of toilet paper. Toilet would not flush. Waste leaked onto floor from wash hand basin. No hot water at all at 7.30 in the morning. Reception staff could not have cared less. Terrible!
Manager / staff very helpful and polite. Breakfast good. Bed cover was very dirty and we did not use.
We were only here for one night and decided not to have the breakfast so I can't comment on that. The stairs and hallway carpet leading to our room was worn and stained which was a bit off putting but thankfully our room was clean and comfortable although a bit small. The Hotel is nicely placed outside Rouen with restaurants nearby and buses to Rouen stop nearby. There were no plug sockets in our room apart from the one for the tv which was on top of the wardrobe, it made drying my hair fun! And we were only given one large and one small towel for the two of us although when I asked at the reception for some more they happily obliged.
We only used it as a stopover, the room was filthy