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I found the hotel staff very helpful and friendly. The hotel was also very comfortable.
the staff were friendly and helpful and it was conveniently located the choices offered for breakfast and dinner could be wider
Excllent relation price/quality Everything extremly good
The first time that I stayed in this hotel they gave a renowned room and I found agreat deal but this time I stayed in an older room what I definitly dont recomend
The location - close to what we came there for No - you could not fault the hotel and its staff plus the location
Very good quality/price relation. Hotel has a new area that we would advise, although the rooms are more expensive (also bigger in space). Spa and gym are pleasant and for free (except massages) and breakfast is good. Restaurant is nice (not cheap) but too quiet. No covered parking and the one that exists is a bit small for the hotel size, but that's just a minor issue compared with all the good stuff you get.
Overall we enjoyed our stay in the Hotel, the staff and facilities were excellent. In particular we found the Head Waiter and his team extremely helpful and they went out of their way to give us an excellent service. For example the Head Waiter had reserved us a table without us requesting (he pre-empted our needs) and it was welcomed after a long day out. We ate in the hotel most of our stay for two reasons, it was excellent and it was good value for money.
excellent breakfast,spa was ok,lots of tv channels in english. steam room didn`t work,7 euro for a bathing cap so you could go in the pool.
I recognized that all the employees of the hotel including the restaurant, especially the staffs at the reception counter, were very much friendly, hospitality and helpful in every aspect. I should appreciate all of them for their devotion to their guests. I shall commit myself to stay at this fine hotel when I am back to fatima again in the near future.
Great location to Fatima (an easy walk). Easy to find with good parking. The hotel and restaurant staff were very friendly.
Service is friendly and good. Facilities are excellent. Lounge is peacful. Spa is wonderful. Breakfast is excellent. Room service is excellent. Overall a wonderful place to saty.
The Pool and Spa facilities were first class. The restaurant prices were a little expensive.
The staff were extremely attentive and helpful to myself and others. booked a twin room but got twin beds joined together with same bed clothes so couldnt separate them.
A great place to stay in Fatima, quiet, welcoming and nice. A fabulous restaurant downstairs!
the hotel was perfect .dont be put off by outside there is alot of building going on , this did not spoil our stay. no
Location Cold plates on main course meals
The location was excellent. Nice good quality hotel and the breakfast was good as well. They staff was well very professional and good. Everything was what I expected and better. Nothing to complain about.
Close to sancury of Fatima just 2 minute walk Every thing was good the resturant was clean and the food very good
clean, convience to church
Location, comfort, staff. You cannot improve on this location. They opened for dinner at 7:30 p.m. and we wish it had been a bit earlier as we were getting an early start, but it was off season, so who knows if it's different during the season.
nice parking space, good space at the room, quiet, nice staff. the breakfast hadn't much variety, but it was reasonable for a continental breakfast.
The hotel is very clean, excellent room facilities and nice restaurant for both breakfast and dinner. Staff very helpful and kind. Mr. Americo, waiter from the restaurant, is a good example of a person willing to help and it is clear that likes what his job.
Everything. Location-near the Sanctuary, spacious lobby and restaurants, nice room, great breakfast. The staff, though all very efficient, could be friendlier. A smile and greeting to the guests could go a long way.
very convenient to go to basilica
The friendliness and helpfulness of the staff. I liked the spaciousness of the room and the cleanliness of the bathroom. I will certainly stay here again in my next visit to Fatima Food is average quality. However, we appreciate their serving us dinner despite the late hour.
Rooms/Hotel are modern , plenty of space , very comfortable , Hotel is very well placed, easy to find I was surprised I had to ask to get the airconditionning switched on !!
good staff, good equipments, well-located : everything was good ! Nothing
Location of the hotel, very close to city center; very good restaurant, excellent wine list, trained, skilled, dedicated personnel. Brand new hotel. Highly recommendable.
Very nice hotel with good breakfast and relaxing pool. We didn't use the spa. The staff was helpful and nice.
The staff was excellent!Especially the reception was very helpful and friendly.The inner decoration of the hotel is nice and relaxing and the spa is a very good asset.The nature around the hotel is beautiful. The main problem we encountered is the difficulty to find the hotel.We arrived at night and there were no signs for "your hotel and spa'' .Actually everybody knows it with its previous name "thermas piedade" and so is written in the signs!!!Another thing is that the first impression of the hotel is not good.Thought inside is rennovated ,the outside of the building needs rennovation too.We wanted to use this hotel as a base to see the central part of portugal but it was proven away from destinations and with no life near it.But if someone wants to relax for a weekend it's an excellent choice.
The feeling of being away in the country but also quite close to the town and the beaches of Nazare a litttle impersonal
The amazing spa (two internal spa pools, rain walk, sauna and more treatment rooms than you can shake a stick at), the wonderful staff and the lovely outside pool. The beds were small and uncomfy, no satellite tv in rooms, no internet.
free pool and gym. Recently upgraded, and is at the top end of 3 star hotels no internet access. Very small rooms. Breakfast was basic for standards found in other hotels while in Portugal.
The hotel is very modern and well decorated. The people are really kind. The room is very comfortable but msot importantly : the spas are wonderfull. Not the largest I've seen but everything you need is in it. The provide the bathrobe. The food is really not good. We ahve had a dinner and a breakfast there and it was really not good. The restaurant looks really awesome but what you get in your dish is really not. The sleeping room was a bit tiny also but it was not an issue
The staff was very kind and helped us to solve some problems we had It was really very difficoult to reach the hotel. No signals,impossible roads. The bathroom had a lot of problems: no hot water, water on the floor because of holes in the tubes ...We tryied also to eat in the restaurant ... The manager offered us the dinner to apologise. No comment
Friendliness/helpfulness of the staff Rooms were badly in need of updating. Toilets seats were very poor in particular. Corridors very gloomy
The hotel surroundings are very beautiful and the rooms were very comfortable. It would be nice to have a computer with internet access for the guests and we found the heating, although it was good, it was a little dry.
good position, nice view, good value, excellent restaurant
good rooms, nice staff, superb position and good food
All very good.
very good restaurant in the hotel, very quiet place nothing
Great place in a great location. Good breakfast and nice restaurant for dinner Morning cofee uuuuuuuuf better choose tea
Friendliness, Cleanliness, Location, Surroundings
brand new hotel, just beside the Monastery, real deal
The staff were particularly helpful.
staff very helpful smell from toilet - sump problem
good hotel staff
quality of hotel no
The location was excellent, the atmosphere was welcoming. The staff were very nice and helpful.
The bedroom smelled musty on arrival, perhaps due to the carpet and little occupation in low season.
good location nothing
Location. Clean and spacious room (with fruit and water) and bathroom. Breakfast ok Not enough insonorization in room but quiet hotel
The breakfast for a 3 stars hotel was very good, egs, bread, fruit, cofee, brownies,
The hotel as good location. The services are quite good and rooms are very nice. It was a very good deal.
Breakfast very good and plentiful No plugs to have a bath
The hotel could not be faulted in any way.
Excellent value for money. I stayed there for one night and for 30€ per night with breakfast is absolutely perfect. Well located, right on center of city of Fátima, with a 10 minute walk from Sanctuary, in a calm zone of the busy city. The breakfast was ok, all the normal things and with some variety. The room was big with a big bathroom too. Also had TV, air conditioned and a closet with a safe. Also enjoyed the balcony on the room. For 30€ per night, this hotel is an excellent choice for your stay in Fátima.
The room was very comfortable, the bathroom was very clean and the water quality excellent, and the breakfast buffet was delicious. This was a great hotel to use as a base for exploring nearby Tomar and Batalha.
good location, excellent value, new facilities, good breakfast included.
Preis, Location Noise, not so good Aircondition
Location was good A good place for a good nights sleep Menu did not change much
Our 2 night stay at the hotel was very nice. Satff were very accomodating especially Nicole who directed us to where we wanted to go. Breakfast is very good for the price I paid. With the experience we had, we will definitely stay at this hotel again. It's just the smell of smoke in the lobby. If they can just isolate the smoking area, I think it would benifit everybody.
very pleasant staff, friendly and helpful
clean and a flexible staf nothing special
The attitude of the staff, especially reception trying to help as we were travelling with a two babies and my mum of 75yrs old. The carpet in the room was really dirty. Seemed it had not been hoovered for some time. This was the only bad point.
Good room; satisfactory price Empty minibar; no free internet access
Very very good hotel. Great value for the money Absolutely nothing
Modern, clean, comfortable hotel with very friendly staff receptionist. Too quiet at night (rather far from restaurants & shops) even though very close too the Sanctuary.
The cleanliness of the hotel is excellent, very quiet, and wonderful food. My husband and I had a great stay, we'll definitely return to stay in this hotel. ;-D \o/ Nothing, everything was great.
Price ok because I´ve just pay 50 euros per night Regular price of 200 euros.....no way!
most pleasant experience. staff very friendly. no complaints
It's a new and nicely decorated hotel. The rooms are clean, comfortably furnished and well equipped. The staff was friendly and attentive (e.g. we had a problem with the room safe and it was repaired quickly). The meals in the restaurant were served very good, the food was good. The breakfast buffet offered the usual assortment of food and drink in decent quality. Free parking opportunity in the vicinity of the hotel, additionally paid hotel parking. Good location near the sanctuary, also quick access to the highway. The breakfast room lacks atmosphere.
hotel ambience, friendly staff distance from the bus station as this was the basis for choosing the hotel
Location, warmth of staff, their excellent showers and bathroom facilities No
The comfort No at all
hotel Fatima is close to the shrine. I could even see it from my hotel window
I really enjoyed the proximity to the fatima shrine. The rooms furnishings were old and worn.
The staff were extremely friendly and accomodating but the best part is the location providing easy access to the santuary. The restauraunt in the hotel is also quite good.
The location is excellent, right next to the Sanctuary. We had a junior suite which was a really good size and was very comfortable The quality of the food in the restaurant which usually is very good, was not of a very high standard this time round
Its standard generally very good and its location in Fatima was great limited menu in restaurant at night
The hotel is ideally situated as close as possible to our Lady of Fatima, the shrine is across the road and overlooking the grounds of Fatima. Bring used to having tea making facilities in the room this was sadly missed.
Location, the hotel is right in front of the basilica, close to shops and restaurant.
1) Location. Situated right in front of the gate to the Shrine of Our lady of Fatima. (2) Comfort and cleanliness of room. Nothing. I like everything in this hotel.
Conveniently located to the Basilica. Room was clean and hotel staff are excellent.
Magnificient location, very friendly stuff, excellent restaurant.
This is exellent and beutiful hotel,very good for vacation and trip in Portugal with good location in the city.
Great view from a lovely hotel and super value for money. Also make sure you dine at Circumstancio, and ask Jaoa for his recommendations from the extensive wine list. A bit of a challenge to find - go uphill!
We can only give a 10! We wonder why only 2 stars! Perfect location. Everything is modern with taste. None!
Good location, beautiful view from the balcony, very friendful staff, good restaurant near the hotel, comfortable rooms, swimming pool and gym. I liked everything
Good location is suitable for the nearest actraction to see. Very helpfull staff Good idea a welcome drink in the entrace, we can choose a lot of local liquers and etc.breakfast very wide variety. Only one thing some of the rooms maybe disturb the outside aircondition.
Parking free of charge close to the hotel, very friendly staff, nice style of the hotel and the room, twin room, the cleanliness, the breakfast, the pool (although we did not use it), the location. nothing
Everything was excellent. We realy recommend this hotel. Great place to use as base to visit the region of Batalha, Leiria, Fátima and Óbidos.
wonderful views, very comfortable and homely
The view and the upkeep of the property
In this small hotel we stayed in the room overlooking the famous Monastery.It was so nice to have a swim in the swimming pool and to enjoy the whole place. There was no hot food for breakfast and the reception is not open 24 hours.