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Efficient staff/booking 'Not enough croissonts for breakfast 'said the kids
nice people not possible to have any drinks on tuesday evening at 22.30 hrs when we arrived after dinner
Location clean warm tea/coffee making facilities Shutter difficult to open and close
Perfect if you are going to eurodisney, only 15mins away in the car. The hotel staff were lovely, very friendly. Food provided for breakfast/dinners very nice. We had a family room and it was very cramped, but it was sufficient for our purpose just to sleep in after a mad few days at Eurodisney
We wanted to be close to Disney, but we wanted somewhere nice to stay and it was very important to us that the duplex was clean and comfortable with having a young family. On the second night we stayed there there was an awful smell in the duplext (we did have an apartment with a kitchen in it).The smell clung to your clothes and the bedding, i think who ever had stayed in the room before us had cooked a fryed meal. But that was all that was off putting, the staff were really helpfull and friendly and the setting is beautiful, the room was ideal for us with a young family.It was close to Disney, but also a relaxing retreat away from it.
rooms are spacious and comfortable.breakfast is good value for money. not enough light/lamps in the rooms. towels are very thin.
Nothing Our first room we received was dirty with old towels and bed unmade from previous guest, then our second room, was dirty but livable, so we stayed without complaint. Rooms looked very unkept with the bathroom being noticably filthy. This could be a fantastic hotel with a little more upkeep of the facilities.
The hotel was excellent - the staff were very polite and helpful, the rooms were clean, spacious and made perfect accommodation for our family of four. An easy 20 minute drive to Disneyland. The fact that the hotel had a pool was a bonus for our children.We would certainly recommend this quiet hotel and may well come back for the golf!
The surroundings - countryside, quiet, beauty. The staff was very friendly. We could here something from below us (either washing machine or dryer), and also, running water. We stayed four nights, and they did not change the towels even though it was obvious they were not to be used again. Also, the light over the stove was out and so the sink/cooking area was very dark.
The location was quiet, restful and a close drive to CSG airport the following day. The only disappointment was the dinner at the restaurant. We found the serving staff to be very inexperienced (were they in training in September?) and the meal was not memorable.
Self catering, clean, proximity to Disneyland Paris and countryside, tennis courts and pool freely available, very helpful staff. For self catering appartment for 6 only had 2 rings and microwave no real oven. For us as family of 5 it felt that the self catering part was maybe only for breakfast as not really able to cook full dinners easily for 5 with facilities available.
Quiet setting. Perfect to have the hotelroom so close to the driving range and hole 1! Nice course. Restaurant was open on evening of arrival. We missed a sun-shade parasol on the terras. Batteries quality and number of channels was minimal.
Very beautiful environment and nice authenthic setting. People smoking in the morning very close to the breakfast room
Very pleasant, friendly, good location, excellent dining on terrace
The staff were friendly, the rooms were well lit and airy. The breakfast was not good value for money.
Charming, quiet and very well located.
Beautiful space, convenient to Provins sights. Very cramped quarters, no place to put away clothing, and our "snow crystals" dropped on our heads and on the bed.
I like the themes of the rooms. Staff very nice and helpfull
It felt like a Belgian hotel with a military style management, perhaps due to its history. Very inquisitive registration form requesting non-essential info. Cheap interiors specially the floor in the lounge. Very good chef. Definitely not a chateau. Maybe a manor house. Fifty Euros overpriced.
The relaxed atmosphere that it engendered from the moment you checked in. I couldn't afford to stay longer!
Easy to find, clean and comfortable, staff helpful. n/a
Beds weren't the greatest (but not as bad as others I stayed in on this trip).
The friendly and helpful attitude of the staff. Basic decor, but this was reflected in the rates.
simplicity of the hotel and politeness of staff
Due to incompetence of personel the amount for 5 day stay was blocked on my credit card 3 times!
The swimming pool and the tennis courten the quitte environs In the bathroom its smellts awfull
Beautiful location, convenient to Disneyland Paris, very helpful staff, stables provided added bonus to my children No coffee making facilities in rooms, pillows were not very comfortable
Very comfortable bedroom. Beautiful country setting. Horses to ride, plus pool and tennis courts. Not too far from channel ports and train. Very good food. None.
pleasent, clean and friendly. A nice place to stay with easy access to paris from disneyland train station. Breakfast is continental buffet and enough of it. very good price. pool was always empty so free use The food in the hotel was poor given the price of 39 Euros each without drinks. I would have also prefered to have tea/coffee making facilities in the room. Tv not in english but we were not there to watch tele so not a problem really. place in located in the middle of no where and nearest shop is in Maeux (15 mins by car)
The scenery was pretty, very country. I liked our little cottage away from the main building. The food was excellent. The terrace was nice. Rooms could have had a more up to date shower or one that had a full glass door so as not to spray water every where.
Exactly what we went for and expecte.. Great relaxed location within easy reach of paris No,everything was what was stated
The hotel is a wonderful building with stables adjacent. It is also 20 kms from Disneyland Paris which is convenient. The restaurant was very good and catered for our 3 year old grand daughter very well. Bedroom was spacious and contained everything we needed.
Beautiful settings and very pleasant staff. Food although as with most of France is average with little choice. Over priced Bar prices
All the various facilities and the surrounding countryside. If you are using it as your base for EuroDisney it is too remote and too far.