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Total professionalism of the staff and service. Excellent food. Extremely friendly atmosphere and warm welcome. Delightful big room and huge bathroom. No
kindness of the people. charm of the place
Nothing It was closed when we arrived at 16.30 and only opened at 18.00. There was only one staff nearly all the time. It was expensive in relation to the facilities provided.
Excellent restaurant and location
Clean and modern. Quiet location Did not realise it was on the outskirts of the town
Large secure car park and good breakfast Evening Meal
The staff were friendly & helpful. The parking was good. I think the decor here is looking a bit tired.
Beautiful location wonderful views No shower curtain in triple room always mopping up no hospitality tray no choice of beer
This hotel has nothing to reccomend it other than the view of the golf course. The room was laughingly described as a 'comfort room'. It was not clean and was poorly furnished. The carpet edges were not vacuumed and there was litter behind the set of drawers. Beneath the single pillowcase the pillow was filthy. The shower was black with mould and the glass and tiles were thick with grime. I could go on....... We stayed in eight good hotels on this holiday but this was one foul.
The hotel was lovely and in a beautiful spot, in fact we would have like to have stayed a few nights but our travels did not allow it. The receptionist was very charming and helpful.
Salies de Bearne The hotel room was very basic, even down to no hooks to hang your wet towels. The standard of cleanliness could of been better. The majority of the rooms are south facing, and as a result are overly hot. A sun canopy should be standard.
Good restaurant, Good size clean rooms, Late Breakfast starts at 7am
The hotel was very pleasant and the staff very helpful and welcoming. The air conditioning was also very welcome! The restaurant was poor - we had salmon which was not cooked properly and there were no apologies offered. Also rooms did not have hair driers / irons although they were available from reception.
Staff was very accomodating and restaurant was quite good
offensive language It smelled throughout the hotel. Mainly old stale odours. The paint scheme was funerial and oppressive. It did nothing for the beauty of the building - I think you are missing a trick here..
Hotel is accessible most hours ,stakff very good.
Beautiful building and very comfortable room.Nice staff Everything was good for us
Good disabled access slope - but then it all goes wrong - very steep stone staircase to rooms which overlook the lake. No lift. With the double staircase a "stairlift" would be easy to install. Excellent food, well served. Probably not suited to families with small(?) children
A beautiful place to relax after a long journey. Excellent service and friendly staff. Quiet rural setting, ideal for a short break.
The hotel was great, new and very clean and cosy, and the location was beatiful. The owners/administrators were very warm, gentle and nice. They were very close to our needs and suggest us places to visit and restaurantes. They were very helpful. There were not shower gel and shampoo in the bathroom, just soap.
An excellent and really nice place. Nice room with a touch of "Nordic design". Fresh and clean. Run by a dutch couple that were really nice and helpful.
charming location and really friendly people.
Very friendly; hygienic; fresh breakfast and other food by request; good shower and spacious room; pleasant setting Bed was a little hard; could have used a desk in the room but probably better that there wasn't; would have liked more in-house dining as local restaurants left things to be desired.
The owner was very friendly and helpful. We received a warm welcome. The whole site is new and of an interesting design. Wonderful breakfast in poolside lodge.
Very attentive service,from booking in, showing us the room, explaining about what was available in the area and even offering to take us to and bring us back from the local restaurant if we wanted to drink. Breakfast, typically french but delicious. Ingeniously eco friendly, throughout the hotel. Nothing
a beautiful setting, quiet location. a very warm welcome. We were made to feel like part of the family. Nothing was too much trouble.The hotel was full of character, superb meals. Ideally situated for exploring the countryside and the coast
The hotel was a lovely looking building,beautitful grounds and very relaxing.Staff could not have done more for us,nothing was to much trouble.Our evening was delicious and excellent.Will be coming back. The bed was a little uncomfortable
The hotel is gorgeous, I loved the garden with its beautiful trees and flowerbeds. The place is very well kept and clean and the host is extremely friendly, I felt like an old friend. She did everything she could to make me feel at home. The restaurant is very good, I had a lovely meal sitting next to the big fireplace. I will certainly return!
Quiet and relaxed atmosphere. Pleasant surroundings. Marvellous room. We arrived late but there was no problem and enjoyed a very nice meal on the terrace. Would stay again.
it was very good. no ventilation in the toilet
A friendly couple who run the hotel, they had limited English but we had limited French. Both the husband and wife made us feel very welcome! The wife did the cooking and we had a wonderful cooked meal. We would highly recommend this hotel and would stay again.
located in quite and peacfull surroundings very relaxing pleasant and obliging owners. located in quite and peacfull surroundings could be very difficult to find especially in the dark.some aspects would benifit from a little modernization eg. mosquito nets on bedroom windows.
Friendly family atmosphere, beautifully decorated in french style, would certainly use again
Quiet situation, and able to take a short walk in local countryside before dinner. Small attractive dining room. Friendly staff. Well presented and well cooked evening meal. Although facilities were en-suite, toilet was separate to washbasin and bath/shower. Continental breakfast was very basic, and at 8 euros was not such good value as other places in which we have stayed.