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Location was great. The room was clean and comfortable. The noise from the street was absurdly loud at all times of the night. The hotel provides earplugs by your bedside.
I spent two nights at the NH Barbizon and I only have positive things to say. It was a group of 5 friends and we couldnt be happier with our stay. The hotel in itself is beautifully decorated. The location is excellent across from Amsterdam Central and all the trolleys, but the best part of the hotel was the staff. Daniel helped my friends and I not only with our luggage, but with advice on getting around the city, recommendations for restaurants, and sightseeing. Overall great experience, and upon my return to Amsterdam I will definitely stay here and hope to get assistance from Daniel!
the overall experiance
Nothing The picture they show of the room is not even close to what I had to stay in. My room was old, smelled horrible, most of the lights did not work, and the shower head was broke. This has to be one of the worst experiences I have ever had in a hotel..
The location is great, opposite Centraal Railway station and you avoid the added cost and hassle of catching a cab to your hotel. Most tourist spots are within walking distance. Staff was great, they let us check in early and check out late which helped us a great deal. Some of the advertised facilities were not available during our stay but it did not really matter to us.
Other than the location, this place really was just so-so. Most Marriott Courtyards are cleaner, more comfortable, and have much better service. For the price, however, it wasn't a bad deal and proximity to both Amsterdam Centraal and many tourist attractions made up for the lack of aesthetic appeal and customer service. Breakfast was not included and would be an addition $30/person. At that price, it should include a packed bong and tickets to the Van Gogh museum. Rooms were terribly outdated and not in a quaint Dutch way, but in an oddly 80's post-apocalyptic manner that made me question why I wasn't staying at a hostel. Our shower didn't even have a door or a curtain. 5 stars!? Are you kidding me? Europe must max out on a 10 star scale.
Great location near train station and city. Good views from the hotel. Room was large and bath was too! Room was dated.
Best Staff ever very friendly and welcoming
The hotel staff were very friendly and responsive. We were upgraded to a nice room. The breakfast was fantastic, probably the best we had had in a long time. The location is perfect for any visitor and Amsterdam is one of the most picturesque cities in the world. Also to note, people in Amsterdam (including all the hotel staff) were extremely friendly and ready to help. Loved it!
The location and the quality, cleaness of the hotel
WiFi did not work in my room (signal too weak) but worked well in lobby
The staff are excellent I do Think Ther price is high
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Excellent location, 3 minute walk from Amsterdam Centraal
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
location, nice hotel
The Staff, The atmosphere, the cleanliness, and the service...
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Please write at least 15 words
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
Beautiful hotel, very new, nice comfort inside, especially the coffee in the room The glass bathroom door is spectecular, but somewhat unusual for me.
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
good area and historical building
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Very central location, clean, friendly, well-furnished.
Good location, helpful staff, nice bar.
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
Good location, big and clean rooms,nice staff, value for money
Great location. great food, friendly staff. pricey
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
Hotel's position, room's comfort Room's view on the station end the noise of train during all day and night
The free cookie, the Apple Mac in the room, the proximity to the station Courtyard rooms have no view, the restaurants and bars are expensive, all a bit impersonal and large scale
Everything: decor, the room, the staff, services not much in the immediate area but everything else is on 5 min away
Room,staff, view No room-service, still Not every think ready
The close proximity to the train station and central Amsterdam Poorly designed rooms with ikea type furniture and cheesy gimmicks
I moly took off one star because they weren't very understanding of my accidental booking. Because of the change in time coming from the US, I booked for an extra day without realizing we actually get to amsterdam the next day!! They said because I booked through a third party they couldn't do anything but they could have given something complimentary to offset it. Of course it was my fault but still. The hotel was clean and they were very accommodating on the other hand, they help with booking events for you and give you a crib for a baby if you ask. They also have toothpaste if you forget yours and have European charging adapters to loan Not understanding
Friendly staff, clean, modern. Location very good for tourists (close to Centraal Station, center of city) A bit pricey, but really no faults.
Great staff, new modern and clean
Very modern, with a very bed and setting and very nice bathroom. Excellent value for the money. The location is a bit out of the center.
I like the location, the services and the cleanliness of my room. The room was reely small.
friendly staff & excellent buffet breakfast no room service
The check-in staff (those specific two) they were great fun and welcoming and the cat. The hot (cold!!!) water in the morning and the explanations received at reception (i.e. a once off incident) not true. Every morning same issue all week-end. The lift- you can age 20 years waiting for it.
location, staff customer service I had to go home early!
Location!!! Great breakfast with a selection of delicious food!. THe staff was also very helpful. The beds are little to narrow and too soft for me. The water in the shower never became hot, just warm.
i found it very nice andthe staff were very helpful also the breakfast was lovely
breakfast and location no air conditioning also step to bathroom
excellent location, staff, breakfast, great rooms no
The staff was very cooperative The room was very small
Location and late breakfast No tea/cofee facilities in room
The friendliness of the staff and the promptness to respond to requests. The room was alwas very clean. This hotel is in an excellent location. I wouldn't hesitate to stay here again
Very nice room, good bed.
Excellent location to have as your base for your Amsterdam adventure! Everything superb
proximity to red light district tv channels available (not enough in english)
Extremely friendly and accomodating staff; free minibar was well stocked; club lounge was also well stocked and had responsive (if not intuitive) staff. Our room had a great view. Nothing
It was near everything in the city no
very nice hotel near Central station may the best confortable you can find in this aera
The location of this hotel is excellent, easy walking distance from train station, restaurants, Red Light District, coffeeshops, regular shops, bars and fast-food places. If you're going further a field then trams are just round the corner. Nothing
Great staff, ideal location, room clean and well equipped.
localisation in the city and cleanliness of room
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
Perfect spot from which to explore downtown Amsterdam!
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
Good location close to an event we were attending Television service limited and very poor reception. Shower was a bit low and cramped.
friendly staff nothing
Location was fantastic, very close to main shopping areas. Also, lots of pubs and restaurants nereby and within walking distance of everything.
Nice location The room was reported as superior with queen size bed, though in fact the room was 6 sq.m. with a tiny bed.
The free use of PC and Internet access in the Swiss Office was great
Atmosphere No curtain in the shower
The location is great. It's near to the train station and to the dam. I needed to laundry a pants and, despite of the price (expensive), it was very good. There was a nespresso machine in the room. There wasn't a breakfast. The room is small, but it was ok for two people.
The hospitality of the staff the entrance of the hotel. you need to walk a distance to enter the hotel on the main street
Lady at reception was very kind give us information about where to go. They also keep our luggage after chekout for a few hours. You fill yourself safe there.
This was a fantastic place to stay. I would recommend it highly. Convienently located near the train station and cruise boat landings.
Just about everything
nice staff very polite
The location was excellent and the superior room was of a very high standard. I had to pay the "Amsterdam City Tax" when I checked out, when I booked the hotel the documents said it was included in the price.
Nice hotel. Very well located. The cost for Inet is too high, as well as the cost of the breakfast. But it's a free choice!
Great location and good value
Very good location, just off Dam Square.
Clean, quiet room the fitness room is extremely basic (2 slightly outdated machines)
very good location
The location was excellent and the room tidy and clean. Sometimes the room was rather hot and we could not open the windows. The bed felt like it was tilting slightly to the ground??
staff and service nothing
Location, design and decor of the rooms I enjoyed everything and can not fault anything
very convenient location, clean, secure no problems
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
The security use of key cards for all access including lifts.Felt safe.
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
staff cleanliness, old bathroom, dirty old carpets all over the hotel
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
The hotel is within walking distance to most of the major attractions with tram service right outside the hotel. The hotel was extremely quite despite being right on Damrak. The walking directions from the Amsterdam Central Station were not clear enough. I would request adding how to get to Damrak from the Central Station.
It was very convenient to all the museums, entertainment and shopping. Lots of restaurants and eating establishments close by.
It was located at the town centre, the staff were great and helpful, room where clean. The bathroom door was frosted glass, therefore you get no privacy, the walls are bit thin you can hear the rooms next to you.
Strategic location in the heart of Amsterdam. Friendly and helpful front desk staff. Front rooms overlooking the main street are quite noisy, especially at night. This could be largely overcome by double-glazing the glass in the windows/doors.
the hotel is below fair standarard compare to the money i have paid hence i could not see much to say that it is good (one example I would like to bring here that I reserve smoking room but when I checked in i could not find it avaliable!!!) overall hotel stanadarad is below 4 stars
Good location. Really central. The hotel staff is helpful as well. The hotel room is a bit small, though the basic necessities is there.
The best thing about this hotel was the location, which was excellent. My only criticism would be the size of the rooms.
The location is ideal if you want to be right on Dam square and close to the main shopping area. The bathroom was modern and smart, if not very small. If I had been travelling with a companion however, the glass door would have been a problem. The room was small, and whilst supposedly a non-smoking room, still had the smell of stale smoke. I booked all non-smoking rooms for the group I was travelling with, but some had smoking rooms. The rooms that faced onto the main street were very noisy with the trams directly outside. I didn't think the hotel was good value for money, although speaking to people who had stayed in other hotels for the same price, it sounds like it was the better of a bad bunch! It is easy to get around in Amsterdam so I would recommend looking for a smaller boutique-type hotel that may be slightly further to walk, but gives a much better standard for your money.
The location of the hotel was fantastic, it was so quiet I could sleep with my window open at night - a rarity in Amsterdam! The toilet was half under the washbasin as the bathroom is very small.