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Good location, big and clean rooms,nice staff, value for money
Great location. great food, friendly staff. pricey
Good location, helpful staff, nice bar.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
Very central location, clean, friendly, well-furnished.
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
location, nice hotel
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
Excellent location, 3 minute walk from Amsterdam Centraal
WiFi did not work in my room (signal too weak) but worked well in lobby
The location and the quality, cleaness of the hotel
The staff are excellent I do Think Ther price is high
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Outstanding location. Excellent staff. We would use it again and plan to have FREIND's stay there in August
Excellent location. Little noisy, little dirty:)
I spent there 4 nights with my wife, daughter and two grandchildren (5 and 14 years old). What impressed us most was the unique atmosphere of relax in the most heart of the city, unbelievably delicious cuisine at 238 restaurant and very comfortable pillows!!!! No, everything was perfect
The Pulitzer was recently redesigned and it exceeded my expectations in almost every way. The location can't be beat. It's in a very smart area in Amsterdam with great bars, shops, and restaurants nearby. The design of the hotel is very chic. The interior courtyard garden is amazing. Everything was perfect except service at restaurant Jansz. Everyone was well intended but some people (hostess) abandoned post for several minutes and people were left waiting to be received and, &! My case, to collect my coat. This is one area of operation to inspect. Otherwise, everything was so perfect. I've stayed also at the Dylan hotel and Waldorf and I would say that this hotel is better than Waldorf because the design is so smart and not generic like Waldorf. And I would say it's equal to the Dylan. Dylan is also chic but has a more classic design inspiration. Stay here while it's still affordable. I imagine rates will increase once reviews and bookings start coming in.
Stayed here for business and it was great. All the required services and internet were available. As for comfort, the bed was perfect. My only discomfort was that it can get a bit too warm at night despite the heater being off. Also, I have to say that the hotel is beautiful and in a very nice location. It is very easy to find your bearings to find your way back and feel safe even late at night. Would definitely stay here again.
The location is very good, having a good access to anywhere from the tram station close to the hotel. The staff is indeed capable and courteous, but I rather wish them to be more leisurely.
Beautiful atmosphere, nice staff and amazing location Breakfast was poor and very expensive.
great location, walking distance to most things, nice garden too much renovation, halls not very attractive
location, service, and room were great. We paid 30 euro extra at the hotel and had one of the two rooms we booked upgraded. one of the two rooms we booked was on the first floor. At first it looked terrible, but ended up being fine and three older kids stayed there and liked it. We stayed in a room that we paid 30 euro to upgrade to.
found the hotel to be the perfect location for our vacation in amsterdam. many of the things we wished to see were in walking distance and if not the hotel was very quick to arrange transportation for us. thought the room could be just a little fancier in appearance for the amount of money charged. otherwise - very confortable
We had a very nice room with a view on the canal;
The Pulitzer offers old world charm, excellant service, and all the luxury in modern accommodations anyone could ask for, I was thrilled with the hotel, and the morning breakfast was par excellance. The location of the hotel was for us, perfect. I just can't say enough. I've stayed with the Pulitzer before this trip and I will definately stay there again when I return to Amsterdam. I am in the restaurant business in the US, and because I work so hard at creating a special atmosphere and serving my guests well, I am very appreciative when traveling to be treated so well. . The Pulitzer does it right, from check in the check out! Thank you! Absolutely NO Complaints or suggestions.
The location. Lots of dislikes and for the price we paid, it is not close to the value that it should be.
very good location
The location was excellent and the room tidy and clean. Sometimes the room was rather hot and we could not open the windows. The bed felt like it was tilting slightly to the ground??
Nice hotel. Very well located. The cost for Inet is too high, as well as the cost of the breakfast. But it's a free choice!
Very good location, just off Dam Square.
Great location and good value
Just about everything
staff and service nothing
Clean, quiet room the fitness room is extremely basic (2 slightly outdated machines)
The location was excellent and the superior room was of a very high standard. I had to pay the "Amsterdam City Tax" when I checked out, when I booked the hotel the documents said it was included in the price.
nice staff very polite
The staff was friendly everyday, helping to make reservations and directions. We had move rooms after 1 night and they were accommodating. The worst thing about this hotel is that you can hear even the slightest noise from the rooms up above you. I got woken up almost every night by people coming home from the bars at 1 or 2am. I thought it was just loud drunk people but after changing rooms we could the people above us again.
Staff is friendly and professional Hotel location is superb! Matress of the bed was old and needs replacement Hotel can be cleaner for a 4 stars
clean hotel WIFI is absolutely HORRIBLE. you would pretty much get no wifi in the room. you have to go to the lobby to get SLOW wifi.
good location in the city center overprice for such small room, stinky room small bathroom front desk ask us for 50 euros deposit at the check in with poor explanation why they take security deposit this hotel shouldn't be call 4 stars is deserve maximum 2 stars elevator such slow and small that barley feet ours luggage and us. we do travel a lot in Europe and south America and we never had such bad "stay"
Location: near Dam Square, but not close enough to hear noise. Friendly staff. Single room was a little small, but manageable.
Great location. Friendly staff. Clean.
The staff was the best. Helpful in all instances. Great location.
very friendly staff.
Obviously, one of the best locations in the city since it's ridiculously close to Dam sq After reading quite a lot of reviews talking about the size of the room we got to the hotel a little worried. Well, either PVC has different room sizes or some of those critics are completely exaggerating. the room we got might not have been luxurious, but it was far from tiny. Quite perfect for people who want their hotel to be close, convenient, nice and cosy. The staff, btw, we're extremely helpful and always smiley. FREE WIFI!!! Cleaning rooms is being done partially and irregularly The bathroom had one kind of liquid soap for everything(hands, body, shampoo) also, there was very little of it. Our reservation did not incl. breakfast which also increased expanses.
location smaller rooms. beds wasn't comfort. tel in the room didn't work and I didn't even got suggestion what to do
We loved the location. It was excellent. Close to Dam Square and to the railway central station. We could walk everywhere. The reception staff was nice The room was very very small. No closet for our clothes. Just a tiny narrow and short place to hang a few shirts. No place in the bathroom even for putting a towel while showering. The WiFi didn't work for 95% of the time.
My single room was tiny. It was impossible to see the television from the bed. In the evening, the lobby turned into a very crowded and noisy nightlife venue. Because of the crowd, it was difficult to get in and out of the hotel. Would never stay here again.
Cannot say enough about how great our stay was here! We extended our stay by a day we loved it so much. The prices were very reasonable. They checked us in 2 hrs early with zero hassle. All of the room supplies were included. While not exceedingly spacious, everything about the room and hotel oozed modern style. There was interesting literature on the shelves. The beds were clean and comfortable. In the lobby was a hip restaurant with delicious and affordable faire which we frequented almost every day, and at night became a popular bar until 1 am. There were many other places to eat, shop, or stroll past from the Hoxton's central location, but it was far enough removed from the main tourist areas to feel somewhat local. I would recommend this place to anyone except maybe those traveling with children, as I believe they had to "cheat" to fit us into a single room, and we are smaller than your average humans as it was.
Great atmosphere Small bed
Stayed for 4 nights and felt it was our "home" . The staff was very friendly and knowledgeable of the restaurants and sites we were interested in.
Friendly and helpful staff, excellent location of hotel, rooms were clean and comfortable. The coffee machine was brilliant. Would have prefered to have a room with a canal view and located in the main part of hotel not the annexe
Good value for the price and location in the center of town. Very nice staff and reasonably priced breakfast!
very comfortable and quiet hotel room not very big. Considering the price, breakfast should be included.
Staff, Bed, Pillows:) Internet Access
The Staff were amazing and the bed was the most comfortable I have ever slept in.
We liked a lot the way the hotel is decorated a lot, it's old classic style. Apart from that, the service was very good, personnel is nice and friendly. That the heating was switched off while room cleaning and you had to come back to the cold room.
I had a lovely stay with very helpful staff in a cosy atmosphere. I recommend sipping a cocktail by the fireplace! Nothing I can think of.
Everything...! Staff is charming, the room #405 (bridal suite) is marvelous even located in the annex and the main building for breakfest is suberb...
warm and friendly welcome. Smaller room but cleen and beautiful. Nice breakfest and Special interior design. Room a bit small
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
The security use of key cards for all access including lifts.Felt safe.
Location, design and decor of the rooms I enjoyed everything and can not fault anything
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
staff cleanliness, old bathroom, dirty old carpets all over the hotel
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
very convenient location, clean, secure no problems
Great location (10 minutes walk from the central station), nice breakfast, free use of Coffee Machine (we enjoyed that one very much), and free internet access in the lobby The room was rather small
The steps are a bit scary and although the bathroom was nice, it smelled a bit of mildew.
I love hotel design and location, nearby everything! Would prefer to stay in a room at 1/2 nd floor, not in the basement!
The location of the hotel is excellent, and the rooms were clean. The rooms are very small, and some of them have no more than a two by two foot "window" out to a hallway.
Lovely large room in a quiet location but minutes from everything. Good breakfast and very clean room.
The hotels location is the best part of Chic and Basic.You can walk from central station in 15 minutes and rent bikes just across the bridge.....perfect. The Chic bit describes the entrance and lounge area but the bedrooms are clean and basic not chic.The breakfast is very basic, toast , jam, coffee. Not even a glass of orange.
Location, staff, cleanness, near Central Station, quiet chanel Breakfast comprised only bread with jam and butter
The wide variety of the facilities, the staff, the location, the breakfast The rooms are too small
Such a wonderful hotel, with the most friendly staff we came across in our 2 months in Europe. The hotel is in a great location, near everything but also in a quiet spot. The staff were so helpful and friendly, right from our first step into the lobby. Our room had a wonderful canal view and was huge compared to other places. We ate a bountiful breakfast every morning and had a sound nights sleep every night. We would highly recommend Hotel New Amsterdam for anyone intending to visit the city!!!!
very friendly and helpful staff, great location. Not a hotel for people with a lot of luggage, as there is no elevator and the staircases are quite steep and narrow.
Friendliness of the staff................. Very noisy.................plus too much cigarette smoke!
Wonderful breakfast, nice staff, has a lift!! Excellent location. There were 3 of us staying in one room, crowded but worked out fine. Figuring out the radiator for heat was interesting. But not really a problem as beds were very warm!
The rooms are small, as other reviewers say, but In my opinion the area is enough. All the hotel is clean and well decorated. The best value is it's location. The Staff is very nice and to the guests. The included breakfast is not bad, but could be better. The average price per night is a bit high.
Hotel Citadel was very convenient, great location, literally walking distance from everything. Rooms were spacious and clean. Very satisfied :) only thing is that they do not have an iron, bring a travel steamer!!! Staff was very helpful to their greatest capacity and easy on the eyes ;)
Good location Matchbox sized room with least possible lighting!
frriendly staff and good breakfast The hotel is a bit dated but typical of centre city hotels.
Location and cleanliness too small room
Location The room was unbelievably small and the bath was not properly cleaned.
Reception staff is very kind and friendly. Hotel location was very good to access restaurants and shopping/sight seeing area. Single Room was not big, but big enough to stay 1 night and sleep. Room was clean. Nothing special.
Belle chambre Propre Lit confortable Personnel très gentil Bien placé (pas loin du quartier rouge)
The hotel as a whole was okay but the room was inacceptable. the hotel room was very, very small and noisy due to a staircase just above it. (room no.11)
View of the cannal. Staff, Room, neighborhood
Great quiet location. If you take the right streets it is very close to everything in the Jordaan. They gave me a hard time about using an Amex card, then a hard time about using a Visa card and added 5% to the bill. Price quoted is for cash only.
it was cheap and cheerful and the reception staff helpful answering questions. Not the greatest accomdation in the world but then I didn't for that either. It did what it said on the tin, cheap and cheerful and was clean enough nothing really, if you want luxury you pay for it as in any major city
the breakfast was good and sufficient for each person. the location is not bad 15 minutes walking to the center at the most and a tram also stops 2 blocks from the hotel. first, nasty smell all over the hotel. second the most steep and dangerous stairs ever seen. if you have a big suitcase don't even think of climbing them up or down. we were a group of 6. 2 guys in one room and 4 girls in another. the 2 person room was bigger than the 4 person!!!the beds were small but with very good mattress. the whole bathroom was covered with some kind of liner even the shower, which was a bit dirty so we were not so keen on taking a shower!!!we had to improvise...
Nice, but very small hotel in Jordan district in a 15min. walking distance from the Central station. Room is small, but OK for a single. Very nice breakfast room, friendly staff. Not noisy. Very small bathroom and extreemly narrow staircase.