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Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
The location and the quality, cleaness of the hotel
The attitude and helpfulness of staff was very good. Cleanliness and presentation was good The location suited us very well The breakfast room was too much of a crush and could have been laid out better. The afternoon coffee and evening bar facilities were given low priority.
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
The staff are excellent I do Think Ther price is high
Excellent location, 3 minute walk from Amsterdam Centraal
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
location, nice hotel
WiFi did not work in my room (signal too weak) but worked well in lobby
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
Great location. great food, friendly staff. pricey
Good location, big and clean rooms,nice staff, value for money
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Good location, helpful staff, nice bar.
Very central location, clean, friendly, well-furnished.
found the hotel to be the perfect location for our vacation in amsterdam. many of the things we wished to see were in walking distance and if not the hotel was very quick to arrange transportation for us. thought the room could be just a little fancier in appearance for the amount of money charged. otherwise - very confortable
location, service, and room were great. We paid 30 euro extra at the hotel and had one of the two rooms we booked upgraded. one of the two rooms we booked was on the first floor. At first it looked terrible, but ended up being fine and three older kids stayed there and liked it. We stayed in a room that we paid 30 euro to upgrade to.
The location is very good, having a good access to anywhere from the tram station close to the hotel. The staff is indeed capable and courteous, but I rather wish them to be more leisurely.
Stayed here for business and it was great. All the required services and internet were available. As for comfort, the bed was perfect. My only discomfort was that it can get a bit too warm at night despite the heater being off. Also, I have to say that the hotel is beautiful and in a very nice location. It is very easy to find your bearings to find your way back and feel safe even late at night. Would definitely stay here again.
We had a very nice room with a view on the canal;
The Pulitzer offers old world charm, excellant service, and all the luxury in modern accommodations anyone could ask for, I was thrilled with the hotel, and the morning breakfast was par excellance. The location of the hotel was for us, perfect. I just can't say enough. I've stayed with the Pulitzer before this trip and I will definately stay there again when I return to Amsterdam. I am in the restaurant business in the US, and because I work so hard at creating a special atmosphere and serving my guests well, I am very appreciative when traveling to be treated so well. . The Pulitzer does it right, from check in the check out! Thank you! Absolutely NO Complaints or suggestions.
I spent there 4 nights with my wife, daughter and two grandchildren (5 and 14 years old). What impressed us most was the unique atmosphere of relax in the most heart of the city, unbelievably delicious cuisine at 238 restaurant and very comfortable pillows!!!! No, everything was perfect
Beautiful atmosphere, nice staff and amazing location Breakfast was poor and very expensive.
The location. Lots of dislikes and for the price we paid, it is not close to the value that it should be.
great location, walking distance to most things, nice garden too much renovation, halls not very attractive
The Pulitzer was recently redesigned and it exceeded my expectations in almost every way. The location can't be beat. It's in a very smart area in Amsterdam with great bars, shops, and restaurants nearby. The design of the hotel is very chic. The interior courtyard garden is amazing. Everything was perfect except service at restaurant Jansz. Everyone was well intended but some people (hostess) abandoned post for several minutes and people were left waiting to be received and, &! My case, to collect my coat. This is one area of operation to inspect. Otherwise, everything was so perfect. I've stayed also at the Dylan hotel and Waldorf and I would say that this hotel is better than Waldorf because the design is so smart and not generic like Waldorf. And I would say it's equal to the Dylan. Dylan is also chic but has a more classic design inspiration. Stay here while it's still affordable. I imagine rates will increase once reviews and bookings start coming in.
Excellent location. Little noisy, little dirty:)
Just about everything
Clean, quiet room the fitness room is extremely basic (2 slightly outdated machines)
Great location and good value
Very good location, just off Dam Square.
nice staff very polite
The location was excellent and the superior room was of a very high standard. I had to pay the "Amsterdam City Tax" when I checked out, when I booked the hotel the documents said it was included in the price.
The location was excellent and the room tidy and clean. Sometimes the room was rather hot and we could not open the windows. The bed felt like it was tilting slightly to the ground??
staff and service nothing
Nice hotel. Very well located. The cost for Inet is too high, as well as the cost of the breakfast. But it's a free choice!
very good location
central locality was very convenient. room facilities were good. the lounge would have been better if there was a wine bar of coffee shop to create a better ambiance. my friends and I would have spent more time in the hotel if this was available.
Restaurant facilities and Staff were very good, Location in city also good One lift was out of use all the time we were there and the second one was out of action for a few hours on Wednesday 18 July with NO Apparrent urgency to rectify the problem
great location, wonderful shower/ bath facilities perfect stay, only negative thing was that the evening staff forgot to inform the morning staff of our request for a late checkout - we were almost rudely ordered to leave the room until we explained we already made a request to leave later, and received only a muffled "ok" as reply! The receptionist was more polite. She called a few minutes later to confirm the request and offered her excuses for the miscommunication.
The room was too hot and you couldnt open any windows, asked for the heating to be turned off but no action was taken
The location, staff very efficient. The room (502). Not up the standard of a 4 star hotel for the price charged. In need of urgent re-decoration and a good clean. Bathroom, broken corners of mirror, dangerous and the toilet very badly possitioned and therfore extreemly difficult to use. I´d appreciate a reply regarding these matters as I may wish to visit again. Thank you.
The location. Service in the restaurant was very slow.
The room was spacious. The bar was unique and it's at a good location.c Room was not very clean and smelled like it! Service at the front desk was usually slow and crowded, busy.
Good location, peaceful high cost of the room, lack of amenities
Ease of booking in, we arrived at the hotel about 11.00am and our rooms were ready to occupy immediately The digital television was not working in the room therefore we could not access the movie channel
Location When we arrived, I noticed that the shower was broken. I reported it 3 times and only on or last day we got moved to another room. The new room was fine however all we could hear was creaking floor boards from above which was very noisy. What really annoyed me was that the response to my complaint was not dealt with fast enough, and again the room was let again the following day and I am sure that the shower was not fixed.
My single room was tiny. It was impossible to see the television from the bed. In the evening, the lobby turned into a very crowded and noisy nightlife venue. Because of the crowd, it was difficult to get in and out of the hotel. Would never stay here again.
Cannot say enough about how great our stay was here! We extended our stay by a day we loved it so much. The prices were very reasonable. They checked us in 2 hrs early with zero hassle. All of the room supplies were included. While not exceedingly spacious, everything about the room and hotel oozed modern style. There was interesting literature on the shelves. The beds were clean and comfortable. In the lobby was a hip restaurant with delicious and affordable faire which we frequented almost every day, and at night became a popular bar until 1 am. There were many other places to eat, shop, or stroll past from the Hoxton's central location, but it was far enough removed from the main tourist areas to feel somewhat local. I would recommend this place to anyone except maybe those traveling with children, as I believe they had to "cheat" to fit us into a single room, and we are smaller than your average humans as it was.
Great atmosphere Small bed
Staff, Bed, Pillows:) Internet Access
Everything...! Staff is charming, the room #405 (bridal suite) is marvelous even located in the annex and the main building for breakfest is suberb...
I had a lovely stay with very helpful staff in a cosy atmosphere. I recommend sipping a cocktail by the fireplace! Nothing I can think of.
very comfortable and quiet hotel room not very big. Considering the price, breakfast should be included.
Stayed for 4 nights and felt it was our "home" . The staff was very friendly and knowledgeable of the restaurants and sites we were interested in.
Good value for the price and location in the center of town. Very nice staff and reasonably priced breakfast!
Friendly and helpful staff, excellent location of hotel, rooms were clean and comfortable. The coffee machine was brilliant. Would have prefered to have a room with a canal view and located in the main part of hotel not the annexe
We liked a lot the way the hotel is decorated a lot, it's old classic style. Apart from that, the service was very good, personnel is nice and friendly. That the heating was switched off while room cleaning and you had to come back to the cold room.
The Staff were amazing and the bed was the most comfortable I have ever slept in.
warm and friendly welcome. Smaller room but cleen and beautiful. Nice breakfest and Special interior design. Room a bit small
Location, design and decor of the rooms I enjoyed everything and can not fault anything
very convenient location, clean, secure no problems
it was close to everything in central amsterdam which is a bonus less walking breakfast could of been of a wider range to suite more traveling people
The staff was very accomodating. The rooms were clean, and even though our room was on the busy street, the windows were sufficient to keep out most of the traffic noise.
The security use of key cards for all access including lifts.Felt safe.
staff cleanliness, old bathroom, dirty old carpets all over the hotel
I liked the newly renovated Star Rooms. I also liked the location of the hotel. There were many aspects I didn't like: - in room 601 (I stayed there between October 5-October 10, the heating was not working. I asked the reception staff to fix it, and they said the automatic heating system has some problems and there' nothing they can do about it. - I had another reservation for October 11-13. I annouced reception at check-out on Oct 10 that I will be late (around midnight) on October 11. When I arrived on October 11, they gave me a smoking room, which was impossible to breathe in. I asked for a non-smoking room and I've been told that there are no more rooms left, because I arrived very late. I found this offensive, as I announced the hotel two days before that I will be late, not to mention that I also left my luggage in the cloakroom. - after long talks, however, I was given a non-smoking room, with twin beds. It is the worst room I've ever been into, 301, it's like a coffin. Take my advise and don't offer it to other clients ever again. Also, this room was cold, as the heater was barely defrost (after turning it to maximum).
Lovely hotel, perfect location. The showers in room are glass, with limited frosting. So if you are with your couple then great, or close friends, but if you are sharing with someone you are not so comfortable with these rooms maybe a little "revealing" and slightly uncomfortable. Personally I didnt mind,
Nothing Thought the hotel was grim - view from window a corrugated iron sheet. Room dark and unwelcoming. Bathroom very small with sink outside the bathroom. Lift was dirty and smelled like a toilet.
This hotel was in a great location and had very friendly staff. The room set up was a little strange. The bathroom was all glass and lacked privacy. The bed was also placed strangely with the foot of the bed against the wall. This was a very clean hotel, and one of the most comfortable beds I have ever slept in.
Such a wonderful hotel, with the most friendly staff we came across in our 2 months in Europe. The hotel is in a great location, near everything but also in a quiet spot. The staff were so helpful and friendly, right from our first step into the lobby. Our room had a wonderful canal view and was huge compared to other places. We ate a bountiful breakfast every morning and had a sound nights sleep every night. We would highly recommend Hotel New Amsterdam for anyone intending to visit the city!!!!
very friendly and helpful staff, great location. Not a hotel for people with a lot of luggage, as there is no elevator and the staircases are quite steep and narrow.
Location, staff, cleanness, near Central Station, quiet chanel Breakfast comprised only bread with jam and butter
Great location (10 minutes walk from the central station), nice breakfast, free use of Coffee Machine (we enjoyed that one very much), and free internet access in the lobby The room was rather small
I love hotel design and location, nearby everything! Would prefer to stay in a room at 1/2 nd floor, not in the basement!
The hotels location is the best part of Chic and Basic.You can walk from central station in 15 minutes and rent bikes just across the bridge.....perfect. The Chic bit describes the entrance and lounge area but the bedrooms are clean and basic not chic.The breakfast is very basic, toast , jam, coffee. Not even a glass of orange.
Lovely large room in a quiet location but minutes from everything. Good breakfast and very clean room.
The wide variety of the facilities, the staff, the location, the breakfast The rooms are too small
The steps are a bit scary and although the bathroom was nice, it smelled a bit of mildew.
The location of the hotel is excellent, and the rooms were clean. The rooms are very small, and some of them have no more than a two by two foot "window" out to a hallway.
the breakfast was good and sufficient for each person. the location is not bad 15 minutes walking to the center at the most and a tram also stops 2 blocks from the hotel. first, nasty smell all over the hotel. second the most steep and dangerous stairs ever seen. if you have a big suitcase don't even think of climbing them up or down. we were a group of 6. 2 guys in one room and 4 girls in another. the 2 person room was bigger than the 4 person!!!the beds were small but with very good mattress. the whole bathroom was covered with some kind of liner even the shower, which was a bit dirty so we were not so keen on taking a shower!!!we had to improvise...
it was cheap and cheerful and the reception staff helpful answering questions. Not the greatest accomdation in the world but then I didn't for that either. It did what it said on the tin, cheap and cheerful and was clean enough nothing really, if you want luxury you pay for it as in any major city
Great quiet location. If you take the right streets it is very close to everything in the Jordaan. They gave me a hard time about using an Amex card, then a hard time about using a Visa card and added 5% to the bill. Price quoted is for cash only.
Nice, but very small hotel in Jordan district in a 15min. walking distance from the Central station. Room is small, but OK for a single. Very nice breakfast room, friendly staff. Not noisy. Very small bathroom and extreemly narrow staircase.
View of the cannal. Staff, Room, neighborhood