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The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
The location Furnishing of the rooms
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
NH is the ground zero for Amsterdam
Check in/ out not very efficient
Very relaxed friendly atmosphere
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
המלון עובר שיפוץ בלובי שלא ידענו בעת ההזמנה, אני חושב שזה פרט חשוב לדעת בעת ההזמנה, זה לא היה קריטי אבל רלוונטי. 25-5-2015
We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
Location Scruffy corridors and dark bedrooms
Location was great. The room was clean and comfortable. The noise from the street was absurdly loud at all times of the night. The hotel provides earplugs by your bedside.
the overall experiance
The hotel staff were very friendly and responsive. We were upgraded to a nice room. The breakfast was fantastic, probably the best we had had in a long time. The location is perfect for any visitor and Amsterdam is one of the most picturesque cities in the world. Also to note, people in Amsterdam (including all the hotel staff) were extremely friendly and ready to help. Loved it!
Great location near train station and city. Good views from the hotel. Room was large and bath was too! Room was dated.
Other than the location, this place really was just so-so. Most Marriott Courtyards are cleaner, more comfortable, and have much better service. For the price, however, it wasn't a bad deal and proximity to both Amsterdam Centraal and many tourist attractions made up for the lack of aesthetic appeal and customer service. Breakfast was not included and would be an addition $30/person. At that price, it should include a packed bong and tickets to the Van Gogh museum. Rooms were terribly outdated and not in a quaint Dutch way, but in an oddly 80's post-apocalyptic manner that made me question why I wasn't staying at a hostel. Our shower didn't even have a door or a curtain. 5 stars!? Are you kidding me? Europe must max out on a 10 star scale.
Best Staff ever very friendly and welcoming
I spent two nights at the NH Barbizon and I only have positive things to say. It was a group of 5 friends and we couldnt be happier with our stay. The hotel in itself is beautifully decorated. The location is excellent across from Amsterdam Central and all the trolleys, but the best part of the hotel was the staff. Daniel helped my friends and I not only with our luggage, but with advice on getting around the city, recommendations for restaurants, and sightseeing. Overall great experience, and upon my return to Amsterdam I will definitely stay here and hope to get assistance from Daniel!
The location is great, opposite Centraal Railway station and you avoid the added cost and hassle of catching a cab to your hotel. Most tourist spots are within walking distance. Staff was great, they let us check in early and check out late which helped us a great deal. Some of the advertised facilities were not available during our stay but it did not really matter to us.
Nothing The picture they show of the room is not even close to what I had to stay in. My room was old, smelled horrible, most of the lights did not work, and the shower head was broke. This has to be one of the worst experiences I have ever had in a hotel..
The Staff, The atmosphere, the cleanliness, and the service...
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
The building is an antique that seems to recently been rejuvenated. It's important to keep this in mind when coming here, because the place is not a modern hotel, and so some modern things may be missing. For example, the elevators could be quite awkward and I cannot imagine how the floors are handicap accessible. That said, the bathrooms were brand new and quite nice. And finally, they throw in a full, FREE mini-bar. It's a bit expensive, and going up and down stairs can be annoying with luggage.
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Good comfortable rooms Hotel still being refurbished, so some things not yet finished in hotel and the room. i.e. no toilet door and shower leaked badly as door seal seemed to be missing. However, the room was comfortable and the bed was simply delightful.
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
The Hotel Amrath is a jewel among luxury hotels--beautiful architecture inside and out; clean, spacious comfortable rooms; great accommodating staff; and centrally located so one can walk everywhere. Don't miss the gorgeous pool and spa.
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
A different and positive Amsterdam experience. Great location and facilities.
good area and historical building
Please write at least 15 words
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
situation géographique et le hall This is the list of the main bad points :
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
Great staff and good location.
The location is excellent. The construction work in front of hotel.
the hotel staff, and the hotel is close to important places
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean. We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
Location and staff Facilites, Cleanliness
I like the location, the services and the cleanliness of my room. The room was reely small.
The staff was very cooperative The room was very small
location, staff customer service I had to go home early!
breakfast and location no air conditioning also step to bathroom
The check-in staff (those specific two) they were great fun and welcoming and the cat. The hot (cold!!!) water in the morning and the explanations received at reception (i.e. a once off incident) not true. Every morning same issue all week-end. The lift- you can age 20 years waiting for it.
excellent location, staff, breakfast, great rooms no
i found it very nice andthe staff were very helpful also the breakfast was lovely
Location!!! Great breakfast with a selection of delicious food!. THe staff was also very helpful. The beds are little to narrow and too soft for me. The water in the shower never became hot, just warm.
Location and late breakfast No tea/cofee facilities in room
friendly staff & excellent buffet breakfast no room service
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
disturbance during stay in room
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
Beautiful and comfortable hotel , Great helpful staff everything was great
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
The service was great, if I can afford to, Ill stay there again.
The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.
Comfort of room and helpful staff
Attentive and courteous staff - lovely room with views over city - would definitely stay there again.
The staff were professional and extremely pleasant. The location was perfect to see everything Amsterdam has to offer.
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
The fact that the hotel is located in a central area. The hotel has very good facilities.
Very good location, Nice minibar, Friendly staff I was not given a good room from the beginning. I lost too much time to give us an acceptable room.
The service was amazing! Roland was the best concierge ever. He really made our trip fabulous! Everyone was so friendly Nithing
Its central location, its friendly helpful staff, its comfortable rooms and pleasant atmosphere and there was no language barrier.
The hotel in general, the room, view, location, staff breakfast was too expensive and too poor
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
Everything was of a high level No
Lady at reception was very kind give us information about where to go. They also keep our luggage after chekout for a few hours. You fill yourself safe there.
Nice location The room was reported as superior with queen size bed, though in fact the room was 6 sq.m. with a tiny bed.
friendly staff nothing
This was a fantastic place to stay. I would recommend it highly. Convienently located near the train station and cruise boat landings.
Atmosphere No curtain in the shower
Good location close to an event we were attending Television service limited and very poor reception. Shower was a bit low and cramped.
The location is great. It's near to the train station and to the dam. I needed to laundry a pants and, despite of the price (expensive), it was very good. There was a nespresso machine in the room. There wasn't a breakfast. The room is small, but it was ok for two people.
The free use of PC and Internet access in the Swiss Office was great
The hospitality of the staff the entrance of the hotel. you need to walk a distance to enter the hotel on the main street
Location was fantastic, very close to main shopping areas. Also, lots of pubs and restaurants nereby and within walking distance of everything.
Good location, we had a nice big room although asked for standard. Breakfast could be included or had a better price.
Location, staff very helpful and very friendly For the price I believe the breakfast should be included in the price ,
Sofa bed in room to accomodate young children
No bar, or comfortable lounge
Great central location. I loved the mini-kitchen. The bathroom, however, lacked a full shower door so the bathroom floor was constantly wet after using the shower. The room was very spacious, especially for a European hotel. The carpet and bedding color schemes were horrible.
Absurd! They advertise that there is a free WiFi in the lobby but in fact it is only for the first 20 minutes. On top of it, the bandwidth speed is additionally limited by their software to only 120kbps (about the speed of two dial-up telephone lines). They really made sure that they do not "overspend" on any bytes. Absurd! It felt as the whole hotel is incredibly stingy
Friendly, helpful staff. Lovely room. Great location. Convenient, pleasant restaurant.
The hotel was very central and we were upgraded as we wanted a non-smoking room so it was very comfortable with a sofa - beds very good and nice duvets. Husband delighted to get BBC1 and 2 so he could watch the rugby and listen to the cricket highlights!
Overall we had a pleasant stay, due to short notice travel we paid $250 per night whic is way too much for this hotel. The location was very convenient, walk to most tourists attractions and a tourist restaurants. The bedding was clean. Due to the urin smell in the bathroom the hotel gave us breakfast vouchers. This hotel is rated at 4, it is 3 star at best. The interior itself is dated, you can tell they have tried improving it by panting and cleaning the carpets. It is obvious a remodel is in order to bring it up to 4 star standard. I believe most European hotel turn off the ability to run the AC in the winter. With the windows closed the room became rather stuffy, we slept with the window open on the 6th floor with ear plugs in since the partying went on till 4am. The toilet had a constant urin smell even after having the maid clean with bleach and leaving us an air freshener. Maintenance replaced the sink trap but still smelled. My wife called the front desk for a simple question and front desk clerk by the name of Alessio(male with a beard) was rude and condescending.
location, location- the space of the rooms.... no shower curtain or door for bathing...
We liked the room. The hotel was in quiet area, but still close to "action".
Beds were very comfortable, staff helpful and friendly, excellent breakfast, very good location.
Staying on the canal - something unique to Amsterdam - and reasonably quiet. Not applicable
The staff were friendly and very helpful. offered lots of information and tips for tourists. The rooms were bright, clean and the beds were very comfortable.
Staff very friendly and helpful at all times. Was very convient to town centre, and the trams, and Metro In our en suite there was no shower curtain, which made having a shower, awkard trying not to wet the floor (room 123)
The location excellent for starting city exploration wi fi access restricted one mobile device
friendly reception - wifi no elevator
Got the (new) triple room - clean, comfortable, plenty of room and quiet. Very friendly, helpful staff, breakfast was simple but filling and included in the price, so great value. Hotel was easy walk to Rembrandtsplein and other main attractions. All in all, given the very reasonable price, highly recommended!
the service is great,the hotel is close to the central of amsterdan.