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The hotel is so beautiful and the staff is so friendly. If you go you will meet Pierpaolo who is the most helpful and friendliest person. Always has great suggestions
The view and the restaurant staff Not a true version of a five star....maybe the Italian version of five star...but that's okay too.
The views from the hotel terrace were incredible. Dinner in the restaurant was also good. Overpriced for the type of room we were given. Hotel although nice lacked atmosphere. Pool service for sunbeds, towels and drinks was slow and disorganised.
Absolutely beautiful location, spectacular views virtually everywhere immaculately kept, staff was very friendly and attentive, room was lovely with gorgious view. can't get food any time of the day, room balcony was vert tight/small, no comfy chair in room.
the setting of the hotel was breath taking. you truly have to see it to believe it. the staff was friendly and helpful. we enjoyed the pool and terraces and views tremendously. this would be a great place to stay for your honeymoon!!
Best place in Capri. Sometimes a miscommunication between the concierge and the stuff of the restaurant. But nothing realy serious.
Fantastic views, a beautiful view and friendly staff On arrival was not permitted access to room until 3pm despite email request.
Dream location and view Breakfast is not so many items
The amazing views and well maintained grounds, the peaceful location and spacious terraces, the helpful and courteous staff throughout the hotel and wonderful top quality meals served in the restaurant. Must be one of the most relaxing places in the world. A very minor point is that our bathroom would benefit from updating.
Wonderful room and sea view & restaurant. Water not hot enough! Noisy building work going on that we were not advised about.
Unforgettable , stunning views, very helpful staff
lovely room, great recommendation for dinner
The bedroom is very clean and de bedroom is spacious.
Location in Ana Capri, close to bus station, clean room, nice patio No Wireless Internet, wired Internet offered was very expensive, Was asked to pay in cash as Credit card machine was not working
it was in capri
location The beds
I was able to get the room facing the sea.Excellent location and view. the staff was not very helpful and in the bath the shower was not working
The staff were great, the location is perfect on Anacapri, and the view is breathtaking. Be sure to get a view room.
Loved our double room with view - loved the views everywhere in fact. Our friend's single room accommodation very cramped. No bath (although there was a shower) was not specified.
Really helpful staff. Rooms with fantastic views.
The staff were very friendly and helpful. The hotel decor was beautiful, but also had a comfortable atmosphere. The pool was lovley, clean and not too busy during our stay. The location was perfect for us as it was in a quiet part of the island with beautiful views but only a short walk to Anacapri, where there are lovely, quiet returaunts with friendly staff. It is also only a 10min bus journey to the more lively part of the island if you prefer the best of both. The hotel is advertised as having live music in the bar every evening . It had live music only twice during our 5 night stay which was disappointing as this was a factor in chosing to book here, the bar was also very, very quiet.
The swimming pool and the bed. The room was very small with a very loud fridge. The bathroom was non very clean and the shower arm was full of calc that I asked t remove. The water was coming out with low pressure. The shower was a nightmare. In summary this four start Hotel is not a real four star Hotel. In the town you can find better for similar price.
only the view
The location was perfect. The terraces had an idyllic view of the island and the Bay of Naples, while being a short, and easy walk into Anacapri town for shopping, or to catch a taxi or bus to any other destination on the Isle. The hotel looked a bit run down for the price we paid. We looked at it as just being a place to sleep, so didn't mind terribly, but found it surprising that for the price the shower drain was clogged, lights were burnt out, paint was peeling, etc. At the pool, umbrellas were moldy, and in the restaurant, linens were soiled and upholstery was torn. The hotel staff wasn't always very helpful with suggestions of things to see or do - wanting to keep you in their hotel.
this the most unusual and breathtakijg location in the island of Capri, It. Probably the most beatifull 360 degree view of the blue waters of the Thyreenien sea of southern Italy, with clear view of the close by islands of Ischia and the gulf of Naples. Terrific romm decor the best sevice immaginable..
The view from our room was incredible Breakfast could be better
The hotel is conveniently located in relation to the bus route and the central square of Anacapri, breakfast is quite safisfactory, stuff very friendly The room felt a bit damp, maybe due to the fact that pretty much every building in Capri is carved out in the rock. The location is not quite where you expect be be while in Capri - a bit off the main attractions which is a minor disadvantage for those who seek budget lodging considering that the buses run all night long and take about 10 minutes of mountain-high curves to get to the hotel ))))
The hotel was beautiful and the proprietor could not have been more charming or helpful
Great breakfast, nice room, hotel staff were very helpful and the hotel was right next to the centre of Anacapri
The room had a balcony with a view of weeds and trash. We were told we were staying in Hotel Bougainville. When we got there they told us they own four hotels close there so we were driven to another hotel. This hotel was run down, with no lighting, to wi-fi in the lobby like the website specified. Our rooms were subpar and our toilet barely worked. The hotel that we arrived at first was very nice and would have fit the amount we paid. The hotel we were driven to was extremely disappointing.
Family run hotel. Good price for Capri.Central location. Good breakfast.Rooms clean but bathroom a little damp & room smelt a bit musty. Air conditiomimg Noisy- busy road during the day but quitened at night
Proximity to downtown Anacapri Difficult to get to the hotel from the port
The staff was very friendly, location was good, and the breakfast was good.
I enjoyed my stay and location was perfect...............service great..... people at hotel very helpful...........
This is a very pleasant and peaceful hotel in a stunning location. Staff are attentive, friendly and multi lingual. Rooms and en-suites are a good size. There were loads of towels provided. The building is not new, and this in itself is an attractive part of the villa's character, but some attention to detail is needed to balance this: the balcony was dirty with cigarette butts and there were loose electrical fittings with missing bulbs. Also no hot water at 4pm. This did not spoil our stay by any means, but was a minor irritant and explains why top marks were not given this time.
A picturesque view in an historic building. The bathrooms are tired and furniture stained. Cleanliness is mediocre. It is likely that I was bit by bedbugs when staying on the suites sofa-bed. Never happened to me before in any hotel so I take it as a pretty negative sign regarding the establishment.
it is not a 3 star hotel; it is better then many 4 stars hotel I visited....the inside decour is aristocratic one, very tasteful, romantic
Staff are friendly and helpful. The room is clean and comfortable. Locals' scooter was noisy in the morning.
The Suite Royal is great. The terrace is lovely and the room is tastefully decorated, emphasizing the character of the building.
Lovely location and helpful staff Shower could have been better. Perhaps needs an upgrade
The light coulors of ths hotel,the frendliness of the people in the hotel.The stillness at night. The walls and Windows would need urgent freh painting.The Room- and bathroomdors should be mechanicly renewed, as you cannot close them properly, the same for the balconydors.
Quietness and help for visiting Capri un only 2 days. No
Quiet, clean; felt like staying at a house instead of a hotel. Ran out of breakfast food selection before 10:30 cut-off; pictures missing from wall; no kleenex; located on hillside with somewhat of a steep walk to piazza for taxi/bus service.
Warm staff. Value for money
The garden in the back contains lush vegetation, with all sorts of plants growing riotously. Terraces are quite nice. Makes you really feel like you're in Italy, away from it all. Very quiet area, with a small church nearby. Very relaxing. We had to dodge 3 or 4 pieces of dog poop when we walked down the "Via Caprile" (which is properly a footpath, not a street) to the hotel.
away from it all. Family run no a/c
The staff was very kind. The hotel is hard to find, considering a taxi has to drop you off 10 minutes away being that it is located on some off street. During check out, their credit card machine would not work making us go to an ATM and almost being late for our boat back to Naples.
customer service. location can be bewildering at first
it was really nice small hotel with polite hotel staff the breakfast was very very poor, there was almost no choice ( coffee and brioche) .bit far from central piazza Victoria.
The staff was amazing and for the price it was a great place to stay if you're on a budget. Bed was incredibly uncomfortable, rooms were very humid, tiny shower, hard towels, no ac and mosquitoes
Very frienly and helpful staff who told us where to go, what to see and showed everything on the map. The location is terrible. Cars cannot go to the hotel due to narrow strees, so you shoud take your luggage and go by foot. The rooms are very poor and small. Bad furnished. The air conditioner is for money (20 euro). For breakfast only croassant and coffee. do not advise this hotel to anybody.
The front desk staff was very helpful and friendly. Thank you to them for helping us during our stay, we really appreciated it.
The staff was very friendly and helpful. We stayed in a room with 4 single beds, which was fine for our family with two young children. There was no tub for bathing only shower. The distance from the hotel to main shopping and transportation requires a 10 minute walk which is tiresome with children and luggage.
The hotel staff were possibly the most friendly hosts I have ever seen. Always keeen to assist, providing very valuable and accurate guidelines, there was a very homely touch to every interaction. Our trip was planned in the last minute, and if we still managed to see most of the places there, a good share of the credit goes to the efficient & practical guidance from the staff. The breakfast spread could be a bit more elaborate.
Friendly owners, personal service. Warm welcome and always available to assist and give advice. Hotel is beautiful, a little gem. Taxis cannot reach hotel - quite a walk with luggage. Lovely relaxed atmosphere with very good service. Would strongly recommend. Very good value for money. Breakfast is very basic. Should include meats and cheeses and cereals. No choice. Only bread rolls and jams. Based on rate this is not unexpected.
Htotel staffs were very kind. They gave us various information of this region. This hotel is far from the central and point of transportation.
Friendly staff, nice room Average breakfast
The staff was friendly and helpful and the atmosphere homey; the mostly sweet breakfast was small but filling and tasty. The homemade pies were excellent. Too small shower, towels and sheets weren’t changed during our three-day stay, not really a problem though.
This hotel is very up to date! It has a pretty spacious bathroom and shower. The room is very open and clean. The staff was very helpful and nice and printed off directions and ferry info for us!
Great location and hotel was beautiful.
nice rooms, friendly engsilsh speaking staff, close to facilities and shops in Anacapri city center.
Capri Island is definitely worth seeing. The hotel is very nice. We miss the view on the sea though.
very clean; good price performance ratio Breakfast buffet small, no cold cuts and no milk; weak acoustic insulation
A very tranquil place. We felt like we'd made the right choice, away from the hustle & bustle, but still within easy reach of Anacapri's main street. We had a really large terrace, surrounded by lovely views. Breakfast was very good by Italian standards, with a good choice, & a nice cappuccino made for you. So many hotels in Italy now have self service coffee from inferior machines, so please don't change.
very good location (close to Anacapri center but quiet), comfort, clean and nice staff. great Capri cake at breakfast
Everything was fine. Breakfast was really good. Nothing. A little bit expensive compared to other places but for Capri is a good value.
Very nice friendly staff, beautiful and quiet surroundings, excellent value for money, good breakfast It is not made very clear that the hotel is pretty far from the last bus stop especially if one has heavy baggage. They offer a taxi service to the hotel and it should be used by those with baggage. This is not necessarily a negative as in fact its relative remoteness also makes for its beauty and quietness.
only the view this hotel is only one star
the staff was so kind, good location which to get to sea side!! nice view of sunset.
I liked the breakfast and the fact that the bus station was really close. The pool was refreshing too. Nice that there was a restaurant that picked people up at the hotel. Very nice stay and helpful staff. The beds were really hard.
lovely staff and a beautiful setting our room was not as nice as some of the others and the breakfast was not very good. It could be improved with a selection of fruit and more variety of bread and cereal and yoghurts
Pleasant & relaxes atmosphere Taxi's do not deliver you to the hotel so have to walk 250 meters. Hotel does a cost effective pickup & drop off service but not clear till one arrives.
francesca and all the team are really very pleasant. All the staff is relax and smiling, i have not been used to it in italy. it has been a real pleasure to enjoy swimming pool, great view and quiet environnment. confort of the bedroom need to be improved
Clean rooms, staff spoke good english, free wifi, nice view from hotel terrace, free shuttle to port when checking out. Quite many lizards on the terrace and walls (outside rooms). In the bathroom was window open and it was impossible to close it. Too expensive, quality and price is out of balance. Shuttle driver should stay in breakfast room (where he also was) becouse in the breakfast room he was polite and service was very good but as a driver he was a little bit crazy. While driving he ignored many traffic rules (high speed, forbidden passing etc) and this little trip to port was quite dangerous and it was a hell of a ride.
This hotel is set on the mountain side in Anacapri. It has incredible views of the bay and the Mt.Vesuvius from it's beautiful terrace. The hotel was really nice and clean and easy to find when walking from the last bus stop. Our room was clean and comfortable. Francesco was great - very attentive and extremely helpful when we needed to find a place to eat and things to see on the island. I would highly recommend this hotel to everyone.
the staff was great and very helpfull. Location was not ideal, but pretty Convenient, easy to take bus from. Area is very pretty. Loved hotel, would stay again Hotel didn't have a savebox.