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Very friendly staff. Excellent food and service at the restaurant. Family-friendly (travelling with very young children). Rooms spacious and clean. Hotel charged some extra costs, for example for the baby cot although stated free in booking.com's description. Rooms should be smoke free!
The little playground was great for the kids. I thought the location was very relaxing. It was everything I expected it to be.
The wonderful friendly staff and the excellent food. The room we ended up with didn't have a proper shower BUT it DID have a balcony.which was the most important criteria for us.
Good food and hospitality.
Friendly staff, good location for walking tours. We haven't slept because of a loud humming noise. Apparently, one of the refrigerators was broken, and the temporary replacement compressor unit kept us up all night. We did not get any sleep, the bed was really tiny as well. In fairness, when we complained about this noise, they apologised, and offered us 1 free breakfast.
Pleasant welcoming atmosphere, good food.
die Freundlichkeit der Wirtsleute - wir hatten die Möglichkeit, eines der frisch restaurierten Zimmer (neues Badezimmer!) zu bekommen, zwar etwas teurer, aber das war es wert. Wir werden wiederkommen. es hat uns alles gefallen
The pricing of the food was a joke! Miserable qulatity priced way too high!
It was one of the best hotel I have ever visit. Beautiful old mill refurnished and redecorated to great attention and care. Free parking, magnificent rural Alsacienne view from the window. Each room has a name and decorated in different themes. Everything is clean, new. Breakfast is not included, it costed us 11 Euros per person, but I totally recommend it. There is no big choice, but everything is extremely fresh and delicious. It is the best hotel to visit Alsace famous wine route. There is also free Wifi. Best time to visit is September. Very romantic! no big choice of TV channels. no elevator, steps are wide and nice.
conveniently located near airport, good staff no phones in the rooms
Quiet hotel. Good breakfast Missing of a restaurant of the hotel - and this thing is not explained at booking
Easy accessible, quiet, everything was in good shape and working. Missing tv-channel for dutch speaking people (BVN).
location was secure and fairly central, place seemed like it was maintained ok. Hotel was not dirty per se, but def won't be winning any awards. Beds/bathrooms were fine, everything else, a little shady.
quite rooms were smelly
Warmhearted welcome. Helpful staff at the reception desk. good Wifi connection in the room.
Comfortable and clean hotel, nice room. It's located in a quiet nice small town, not too far from Strasbourg, easy to reach by car. Improve the breakfast.
Good value-for-money. Clean and easy to find in a small, cosy town outside Strasbourg. To go to Strasbourg you'll need a car. Breakfast was simple. Could be more varied in choices.
The price I paid worth the service I received, clean and comfortable room, good food for breakfast etc. The housekeeper came too early. When I return to my room after breakfast I saw there were all room doors wide open while the housekeeper cleaned up one room! That's shocked me very much.
Nice hotel, good place, nice staff the breakfast could be a little bit richer
If you have been in an oek Hotel in Hungary or Austria, this is exactly the same type. It is clean, but it has the minimum comfort. Still, there is free wireless internet available, which is a plus. Poor breakfast.
Setting, great view and balcony
great food but no vegetarian choice. small and uncomfortable double bed.
Like most French hotels regret no tea-making facilities.
Excellent breakfast (European style) Elevator is a bit slow and noisy
The hotel was nice and comfy. Perhaps some rooms a little bit outdated, but this was overcomed by cleanliness. The free parking lot and the location is what made up our desicion to stay. Despite that we had the updated version on our the navigator, it did not recognize the address that is provided by the hotel or maybe by booking.com (to our surprise neither did google). The very same address with the very same ZIP also applies to the city Colmar (thats what google says). So basically we started our trip to hotel without knowing hotels exact position. As recommendation to the others if your navigator does not recognize the address, use the map on booking.com site in order to find the hotel.
overdue luggage arrived 4 days late and we were not called when it arrived...probably just a language problem with French staff & English only guests
The location in the middle of the vineyards is fantastic, and the staff are very friendly and accommodating. The food is good and the wine list has a good selection of producers from the immediately surrounding area.
The building was a very attractive one that made us want to step in and stay. The rooms were clean and well kept. The doors are closed by midnight and if a guest shows up after midnight even with fully pre-paid reservation, there is no way to enter the hotel. We had to spend the night in our car in the car park despite a fully paid reservation since we showed up too late!!! When we did make it to the room at 0630 hrs the next morning, we found the bed to be rather small.
very good restaurant, attractive location
well appointed rooms, excellent meals the spa facility is marginal at best. Improperly trained staff and poorly ventilated, with limited spa menu. Americans are used to much more in a proper "spa".
Luxury accommodations, but affordable. Good staff.
very comfortable, access by public transport - bus no 2 from the Gare Centrale - should be indicated
The staff were very welcoming and attentive. The room maintenance was very good with an evening turndown service etc Yes - beware we were seriously over charged in both the restaurant and in the bar. When we asked them to explain the bill it had no relation to the prices listed and they could not explain why it had happened - very mysterious - keep an eye on all costs you sign off.
Indoor pool is so beautiful and comfortable! Of course the buiding itself is very nice, but the surrounding garden is also nice. The restaurant was a little bit too busy for timely service.
Surroundings were beautiful, although it was a shame that the weather was not so good to enable us to enjoy them more. Children's menu availability.
Very attentive and catered well to babies and families Breakfast was a bit pricey and the only option at the hotel.
The building itself is wonderful but the staff made it a very wonderful stay!
Very nice accomodation. All the hotel staffs were not really as friendly as the reception.
beautiful building and surroundings with superb service, food and staff nothing whatsoever...except we did not stay long enough
Comfortable room. Good set up for family with separate sleeping areas. No restaurant in hotel but linked to a good one 5 minutes walk away. Nice pool and sauna. Pool was unheated.
The outside of the building looked great! The hotel advertized air conditioned rooms, which was important with 35+c weather. The a/c was more of a repaired water cooler which was turned off at 22h. When we opened the windows, we were overwhelmed with the bugs and mosquitos so we had to close the windows. Which made it impossible to sleep in such a heated suana. argh!
Hotel is next to a duck pond and very close to a church. No aircon so had window open. Ducks noisy all night, Church bell seemed to strike all the quarter hours and after a very uncomfortable night found ouselves covered in mosquito bites.
We stayed in one of the Disabled adapted rooms and the facilities were first class. The reception staff could not have been more helpful furnishing me with details in relation to booking in and out. I very much intend to stay there again in the future
The hotel staff were efficient and friendly. They also spoke good English. Parking was definitely a big bonus as parking in Strasbourg is difficult and expensive. The address mentioned in the hotel information was confusing as there are two Rue de Ile in Strasbourg. The gps in my car got confused and we had to phone the staff to ask where exactly the hotel is. They said to use the zip code of the hotel as reference instead. They were quite helpful, actually.
The staff are friendly and very accomodating, and the food is above average. 1)Public transportation shoud be mapped and posted. 2) The rooms are small for two, a person using a wheelchair and another person, no space for another bed! 3)There should be a smooth ramp from parking lot to the front door sidewalk and entrance.
very basic and very difficult to locate even though it looks close to the motorway!! very expensive for a basic breakfast
staff were pleasant Wrong room was allocated and it was noisy
Friendly front desk staff. Room is clean and spacious. Hotel is for families with small children. Children are given free stuff toys upon registration. Hotel is 14 km from Strasbourg or at least 15 minutes drive to the city. Finding the hotel is confusing as there is another street of the same name in Strasbourg. Breakfast is good but with cold coffee and at Euro 13.
Being near Strasbourg. The public transportation made it easy to get into the city center. It was located a bit far from the city center.
The accomodation was clean and airey with all services working and functioning correctly. Na
I liked the extremely helpful attitude of the staff,
food, rooms, facilities
The breakfast it was an amazing selection on offer and it was all good!!
Staff was friendly. We had very silent night. Rooms nicely decorated. Hotel is in very suitable location. We have decided every time to stay here.
Convenience to airport, hassle free reservation when arriving, excellent continental breakfast, nice view and quiet for sleeping Were not too many shops open in the immediate area, but probably that was due to being late Saturday afternoon.
free internet, free parking and quite good room poor poor breakfast
Lovely comfortable room. Very good value.
Possibility to make a cup of coffee/tea in the room. Hairdryer in bathroom. Two restaurants just next to the hotel. Bus stop in front of the hotel. Parking space available. A bit far from the centre, from 9 pm onwards buses do not circulate very often.
Hotel staff very well prepared for guest attention. Friendly environment. Convenient shopping Mall in front of the hotel . Unfortunatelly the restaurant does not provide us a menu in English or German ( only French ) , but, one person was prompt assigned to do a rough translation. In my point of view , will be more convenient to have this menu translated to different language. Expensive self service breakfast ( 9 Euro per person ) based on offered variety mainly lack of fruits .
large room, good shower, good breakfast hotel restaurant closed for holidays and basically all other reaturants in the village closed too. had to buy bread and cheese from a supermarket in the end.
The hotel was comfortable and suited our needs. Didn't eat there so could not comment on restaurant. About 20 mins outside Strasbourg, but easily accessible via bus and tram. Hotel receptionist very informative and helpful. would recommend it for price and convenience.
English speaking staff in French hotel
friendly and helpful staff, good location (great base for discovering Alsace), very quiet region, great restaurant... Everything is great!
Very convenient for getting into Strasbourg. Good parking facilities. Easy access to motorway for onward journey. Advertised menu not available only a la carte. No breakfast tea!!
Central location, parking, restaurant. Poor breakfast choice, food smelling in corridors. Room on street side noisy (bus stop nearby).
Good hotel in a convenient location, private parking, very friendly staff, good breakfast. No complaints at all.
Nothing The breakfast was far too expensive. There was no hot water one night. There was no tea or coffee service available, compared to the hotel in Switzerland I will never stay or recommend this particular hotel again.
Nice staff, easy access, the room was clean except a bit of problem in the bathroom.
You get what you pay for - a tiny cramped room with bunkbeds and a tiny bathroom in which the shower overflowed. We were by one of the landing doors which slammed all night - we literally got about an hours sleep.
Friendly staff, reasonable prices, nice breakfast Far from the city, some bedlinen missing. On the whole the double bed would also be better equipped with two blankets because more often than families I believe that tourist groups are staying at these hotels.
really helpful staff good value breakfast well-lit accessible parking near motorway
It was insanely cheap. The linens and towels were clean. It is right off the highway (near other hotels/motels). We arrived at night and it had a shifty vibe. I can't describe it any other way.
Good service: react adequate and quick when something was not as expected. On the travel back ( used the hotel stay for two day travel to and from vacation adress) The room had no fresh smell. But everything was clean and the bedlinnen was fresh
Buffet breakfast It needs refurbishment, toilet seat was broken, shower drain blocked and smelly.Also noisy by railway and industrial site.l
Staff was friendly and accommodating. They made every effort to communicate clearly despite not speaking very much English. My son thought it was cool to sleep in a bunk bed and compared it to our ferry cabin on the ferries we took on the Alaskan Marine Highway. The beds were not very comfortable and the bathroom was super small. Water temps were very sensitive so it was tricky to find a balance so as to not freeze or scald yourself :).
very small bathroom, not clean, not enough towels
pretty dirty and neglected unleaned rooms broken items
The room Resteraunt was closed, foof in the bar waiting time up to 2 hrs. Swimmingpool was closed.in room it stated breakfast starts 6 am reszeraunt opened 6:30am (I had to leave early there for missing breakfast)
For me, the location was perfect, but it is really not near the airport (20 minutes by taxi).
Rooms and breakfeast was good.
.Stayed in new section of hotel very good. breakfast good range The cost of the food in the evening very expensive and very little dinned out 2 nights
Free and good internet speed, restaurant stuff polite, english widely spoken Room floor dirty! Room not ready upon arrival, restaurant menu V. poor
No facilities at all on Sunday, when we arrived. We had to search for a MacDonalds for lunch. Restaurant menu was poor and their idea of vegetarian food was non-existent. I was in the company of three vegetarians and they served "vegetarian" pumpkin soup - with ham in it - and a salmon dish was described as "vegetarian"!
Good locations for travellers, good breakfast and clean rooms, free parking and free wi-fi internet personell too young and it seems with no much experience
Good wine and good dinner. Comfortable night sleep. On-time, courteous shuttle to the airport. No
Proximity to the venue of the conference I was attending, and the style/deco of the hotel. Though the room was fine overall, there were many little things I didn't like, principally that: (1) The pillows were uncomfortable; (2) The TV didn't work and though I reported it and was told it would be fixed, it wasn't; (3) There was no milk or cream with the kettle so I had to have my tea black; (4) When I showered, water spilled onto the floor due to an inadequate screen; and (5) There was a clear glass window high in the bathroom wall, which undermined the privacy in there (the glass should be frosted).
perfect location near Obernai ,Colmar ,Strasbourg & and the "Route des vins". Boutique hotel with excellent service . No aircondition in rooms
Both the evening meal and the breakfast were exceptionally good. The food was excellent and the service good. The drinks were a little expensive at the bar, but the wine list offered a good selection of nice wines at a reasonable price. Our room (in the annex outside) was a bit dated, slightly musty, and ours smelled doggy. Pets were allowed, and the last canine occupant in our room had left a slight 'Essence du chien' in the bathroom. Either that or it was a little damp.
Spacy and well-decorated room, good location (Barr really is a picturesque village, well situated on the wine route in the Alsace). The swimming pool is very nice as well.
We had a wonderful stay at this hotel. The staff are very friendly and speak very good English. Our room was very well appointed and comfortable. The local village centre of Barr is beautiful and only a few minutes walk from the Hotel. The only negative point was that there was a wedding at the hotel during our stay and it was noisy until about 3am !
The hotel is in a very pleasant setting with modern and comfortable bedrooms. The food in the restaurant was excellent. Although everything worked, the quality of the bathroom fittings didn't match that of the rest of the room.
Room is okay, but bathroom needs update!
Quality services, wonderful staff.
The hotel was very comfortable and was decorated with good taste. Our visit was very relaxing, and the staff was patient and helpful. Breakfast was nice too. I would definitely stay again. Would be nice to have shampoo and soap for the guests.
I found the hotel staff to be extremely friendly. The taxi service provided into Bruges was a great help and the food was fantastic
Nice reception, good selection in restaurant, lovely pool, great sauna. Squeaky floor boards and thin walls!!!!
the free wifi, free swimmingpool, view and forest around. Throuhg booking.com very good value for money. staff was not very open, most only spoke french. missing a simple day menu in the restaurant.
Reception staff were very friendly and helpful and the hotel is in a fantastic location We were allocated a very very small room for 5 nights. We were moved to a bigger room on request. The staff in the restaurant were not very welcoming and service was very slow. The water in the pool and spa was cold
The staff was great, willing to help. The jacuzzi and swimming-pool were clean and quiet. The surroundings look amazing (there´s a forest).
The service of the personel
The room, the environment The breakfast was not well prepared, there was no bread left !!!!
Calm and pleasant atmosphere. Excellent restaurant.
Location. Availability of facilities. Cleanliness. Hotel is attempting to be chic and trendy but will not succeed. Staff sometimes pretentious. Service variable. Food OK but not great. Penny-pinching efforts evident. Air conditioning sporadic and requires asking at Reception.
The environment, the service and the pleasant atmosphere
Great large family room. Everything has been newly renovated and was immaculately clean. Lovely pool/spa area.
Location was great, just off the motorway. Great facilities. Good to have an express breakfast. Very good sized room.
Easy to get to from the autoroute, good choice of menu, helpful and friendly staff.
Nice atmosphere Poor service