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Clean and comfortable. Air conditioning is too strong, even when it is off cold air keeps coming. Why while booking price was 79 euros and after checkout it was 81, though I didn't use any additional services? It's not much, but stil...
Clean and not so expensive, perfect for a weekend Is not in the best area of the city.
it was well placed
very good service for the money requested. Clen room with good equippement. 5 minutes from realway and bus station and 8 minutes from city center
Location in Annecy based on the rate Room quite small
close to the station. easy to find. terrible access to the Internet even in the robby.
a good bed and a good breakfast service of the bar
Helpfulness of the staff particularly Victor who went out of his way to help us. The facilities are looking a bit tired.
The staff were absolutely fantastic, I had a big problem with my motorcycle breaking down on Bastille day, and they did everything they possibly could to help us, despite having already checked out.
Room and breakfast was as expected. Overall it was clean and comfortable. Amenities in room were lacking but expected. A lady working at the breakfast hall from Cambodia was so nice and helpful with suggesting activities to do in the area. Overall experience was good. At checkout though something odd did occur. The gentlemen attending me said to have given me the correct change, 42 eur. He showed me a 20 eur and 2 10 eur and 2 eur. All was rushed and he only gave me 22 back instead of 42 eur. It took me a few minutes while I was still in the lobby to figure it out. Then I approached and said I think he didn't give me correct change. At first he brushed it off since there were more clients. I waited for them to finish to not be a pest. Then I asked again and asked to check paperwork in case it fell. No luck. Then I asked to check cameras and that I was willing to wait for security. He quickly agreed to give me the 20 eur. Not sure if he was just nice or realized he didn't give it to me. But I felt like I was scammed but all ended well. I don't want to judge his character without proof but all was odd. i wouldn't let this stop anyone from booking. The experience overall was good. Just a precaution.
Comfort, location -
Close to Gare but not affected by noise, Friendly, efficient staff, close to shops and restaraunts and close to old town. 10 minute walk to lake. When the strikes started and we were wondering if our trains would run and needed to find out new timetables, the staff were not interested in helping us with this problem. I thought they could also have allerted us to the fact that there was a problem, because not speaking french, we could easily have not known that there were problems.
Proximity to the lake and the old village - free car parking - free internet- shower room first class. Helpful at reception - good rate A bit difficult to find - lift was vey small
V. Friendly and excellent breakfast
Clean and nice with friendly staff. The parking lot saved is a lot of hazzle. Our particular room was very nice and well kept - but unfortunately ground level and no window with a view.
Friendliness of staff and cleanliness of hotel Room rather small
Convenience to the town centre lack of parking guaranteed
Convenient location within easy walking distance of station. Helpful people both at hotel and in Annecy. The town provides a scenic setting, ideal for a relaxing holiday.
my wife and i have stayed at this hotel at least 4 times in the last 5 years.it is excellent for travelers of modest needs. it is particularly well maintained and clean.the breakfast in among the best we have found in europe.and the wi-fi internet is reliable and free.
Hospitality of the staff Hotel room, which was small, not comfortable and was poor value for money.
Pleasant hotel. Great pillows. Close to rail station and restaurants.
Close to the Old Town for a good choice of Restuarants Our Double room was very small. The adjascent Twin room for my children was a better size.
The location was superb. Since annecy is such a small place you can be within the heart of the town within minutes to enjoy the sights or to enjoy a meal out in one of the many excellent restaurants.
Very nice hotel, room and bed were comfortable and spacious. Reception staff very friendly and helpful. Great location and good parking right outside hotel. Would go out of my way to stay there again. No complaints at all.
central situation near old city is beautifull oh yes the electricity went out in Annecy for 1 hour during 23:00-00:00 (laugh)
the localizarion of the hotel is perfect for someone visitimg or working in Annecy my room (500) is nice but small. The shower is also small; the only problem is the shower curtain that is perturbating you during your washing, a cabin or a rigid wall would be welcome
Beautiful view Spacious rooms Close to train station Easy walk to old Annecy
Very close to train station and nicely located for going to the city center. The room was small (but bathroom was nice). Breakfast was an additional 13 Euro per person per day.
friendly helpful staff
Excellent location to explore Annecy, just a few minutes walk from the Old Town and the lakeside. Comfortable room, friendly and helpful staff and secure parking.
Very accomodating staff, excellent breakfasts, on-site parking, tea/coffee making facilities in room, excellent free Wi-Fi reception. Limited baggage drop off facilty, small lift without floor indicators, unavailability of airconditioning (turned off for the "winter"!)
Liked having cooking and refrigeration facilities in own room. Also access to laundry facilities and free internet access
The new rooms are nice. The destination near to the old town ist brilliant.
Privilodges Le Royal - Apparthotel in Annecy is the perfect place to stay. It is very affordable and has neat clean apartments. The staff is most helpful and efficient, there is a nice fitness room, and the location in the old town is ideal. no
The proximity to the old town area The suite we booked had self catering facilities but did not include a basic welcome pack which ment that we did not use them
The quality of the service
Central location was good. 5 minutes from train station and 5minutes to lake. In the heart of the old town-so easy to get around.
The location and the parking. Our room was not very comfortable. We were in a studio on the basment floor (room 6 I think). We were two adults and a baby and the room was quite claustrophobic as the window couldnt be opened and it didn't provide any view. Furnishings were cheap and stark in appearance and the sofa was very uncomfortable. We ended up just leaving the bed pulled down as it was more comfortable than the sofa. Room could have been cleaner. There were dirty tissues behind the bed and the mirror was marked with what looked like paw prints. I would stay here again but not on the ground floor. I'd book a more expensive apartment if staying here again.
Location, modern, design, clean, comfort, price, staff. Everything was very good. I have no negative remarks to do. Strongly recommended.
good location with parking lots and convenient studio with kitchen facilities.
This is a great hotel if travelling with children - the apartement style with 2nd bedroom and kitchen facilities are fab. The photos/description don't do it justice as the room are a lot more comfortable and cosy and the bathrooms more modern than they look. We didn't have breakfast at the hotel as there were lots of lovely pattisseries close by. The location is great, overlooking a small square/playpark, within easy reach of the old town and lake.
Our room for 4 people was clean, modern, and spacious.
Our room wasn't ready, so we were given a free upgrade... Very accomadating! The staff was VERY friendly and helpful, which was not the feedback I saw on most existing reviews.
Thé location in thé center of thé vit, its parking, the nice appartment Nothing
Quality of room. Cost effectiveness and the fact that pets are allowed there.
it is a very practical design of the 3 pax bedroom. Comfortable and modern and well equipped of everything. it will be good to have a signage on the main road to guide to the entrance of the hotel.
it is situated nearby all main places of interest to diminish very specific smell in the hotel
Central location, easy to reach, quiet, clean, friendly staff, garage available Still constructions around/in front of the hotel. Not clearly labeled, rather a small label above the parking entrance. I presume, these items will be fixed soon.
Location of the hotel is excellent, few minutes walk from the city centre. Staff was very friendly and welcoming - no issues with them whatsoever. I would totally recommend this hotel and I will try to book Adagio from now on, whenever possible. Our room was leaking heat like crazy - not sure if this was specific to our room (top-most floor), the top-most floor as such or all the rooms. There was also a dust cover on the floor around the bed, which should not be there.
Definite advantage having the option of self-catering - very well equipped kitchenette. Hotel room was of a good size with comfy bed and beautiful en suite. The front of hotel is in a predestrianised zone, so when arriving by car the hotel was difficult to locate. Also their carpark is not immediately obvious, but this could be due to building work.
Very friendly staff, overall good hotel
Good breakfast. Clean. Helpful staff. 3 people in room but faclities only for 2. Poor direction to find hotel.
proximity to centre of town. Also, restaurant facilities were very useful as it was pouring with rain in the evening when we were to go out for dinner, so we just stayed and dined in the hotel Only slight problem was all the works going on around the hotel. Access was difficult. I know this is only a temporary problem but perhaps a space to offload cases and children whilst going to search for a car park space would be good.
It is close to the train station. The security is fine. The pillows are not clean enough.
Clean and comfortable hotel, at convenient distance from train station and Annecy's commercial area.
The hotel is close to the old city center (walk distance), great breakfast, bedroom spacious and comfortable.
near by the train station,only need to walk for 5 mins from the station.And basically comfortable. meet an unfriendly ,bad English staff at 23 o'clock the day I arrived.
Convenient location, nice room
The position was very good, only a short walk to the lake and canals. The position of the hotel was directly above the railway, and although on the fourth floor you could hear the railway, but not enough to complain about, the fact that you could only get to the hotel from one direction was also a little annoying.
I have a very unpleasant surprise when I came back at home :they deducted from my credit card a surcharge amount of 50 Euro without any explanation.When I asked them by mail I recevied a very cold explanation that is a guarantee and they make up a copy of my card.I am sure that it was normal to explain me at check-in if is necessary a guarantee
Nespresso machine at breakfast. Air-con worked well and was nice & quiet.
Good location, friendly staff, nice spa and room. Street noise was a bit loud, although got used to it after a couple of days.
Reception people are excellent. And Spa is clean and clean.
The hotel it self. No, at all.
The kind service, the jacuzzi and Sauna. Also the pleasant decoration Only that they do not have restaurant and the bar service closes early on the night
friendly staff Efficient room; not very cosy.
Excellent little spot for a city break. the breakfast is truly excellent, the staff are really helpful, whole place very chic and stylish. Very good value for money and perfectly positioned for all the major sights.
friendy staff entrance to garage
We really enjoyed the hotel - the decor was perfect, the room was comfortable and nicely organized. The added benefit of free Wifi was nice. The staff are very friendly and helpful and the location was absolutely perfect for access to the bus, old city, park, lake. perfect. We found the daily cleaning service to be a little lacking. Dirty towels that we left on the floor as instructed were not completely replaced, nor were sundries on a daily basis. The room was not vaccumed during our four day stay and got a bit worn and cluttered looking. The tub wouldn't hold water (slow leak). Everything else was perfect however.
Very good, comfortable hotel located very conveniently for centre of Annecy
Our desk clerk, Thierry, was extraordinarily helpful. His English was impeccable....and he always had a smile on his face. We thought this hotel, in it's perfect location, was unbeatable. Contemporary bathroom, perfect lounge area, gracious staff. Perhaps the beds could use a soft latex or memory pad as they were very firm. Also beware that if you get a whirlpool room, the people next to you might have one too. We were awake until 2Am while our neighbors enjoyed theirs. The next night we chose a top floor, non-whirlpool room and were much happier with the quiet and the views (403 is a perfect room for 2-5 people)
Our room was very comfortable, decor was lovely. Everything was excellent. No problems or complaints
Location providing outstanding lake views combined with helpful staff and superior breakfasts. N/A
Location was very good and while room was somewhat small it was comfortable and very clean. Our view was of the "courtyard" but actually the room looked out on a window box that sat on a small ledge...no view at all
Friendly staff and location No
The hotel has a nice ambiance, a convenient location, spacious rooms and is good value for money
Excellent location, the renovated rooms are fine. Good breakfast. Same price for rooms that were not renovated than for renovated ones. Bathroom in the non-renovated rooms not ok for a hotel of this category/price.
very helpful staff Braekfast had a good choice. Very well situated
the room was confortable e clean, the staff was very gentle, the localization is excellent, very central.
It´s a good option in Annecy, especially when you consider value for money.It´s enough.
Friendly staff, good size room, good breakfast
Hotel in good position near to centre, room clean and bathroom ok cleaned every day breakfast worth the money plenty to choose from, staff helpful. The only bad point it did not have a bar but apart from that no other bad points
If we come back to Annecy we would stay here. Nice staff, quiet hotel, close to the sncf. Un grand merci
Staff were extremely helpful and pleasant. Good central location
Friendly and helpful receptionist
in fact there is not any thing i like it in the hotel. in fact it is too bad with not any facilities at all. this is the worst hotel i had stayed .u can pay more 20 euroes for a very good hotel .
The hotel was fine and well-located. However, we had a very difficult time finding it as the streets have been changed to one-way and many bricked over for pedestrians. We spend 40 mins. trying to get there. We just didn't realize that the streets would have been so changed since we were there 6 years ago.
That the windows could be opened. No fridge. No instructions that the lights had to be switched on to use a power point.
The bed No
The hotel is well located near the lake and the historic center. We had two rooms for our family of 4 and the hotel had a nice suite-like set up that had one lock-able door leading to 2 rooms.
Was very clean, walking distance to some wonderful shopping and restaurants. Breakfast was a little expensive but probably was the going rate for that area.
Location was excellent for access both by car and foot into the city and to the external routes Car park was limited security
The location Very noisy
Good location in centre of Annecy with everyting within walking distance. Close to the lake and the town and very good base for sightseeing in the town and surrounds. Clean and functional hotel. Room was comfortable but small and breakfast had a limited choice. Parking was a llittle distance away from hotel and access was very tight.
Our family two-room suite was very convenient and good value. Being allowed to use the car parking and leave our luggage after we checked out was extremely helpful in a town where parking in the high season is a nightmare. Helpful staff. Stopping outside to check in was tricky.
Good location Room is too small
small but clean and fresh room, very conveniently located
An absolute gem. Quiet location, beautiful site, clean and attractive rooms, helpful and kind hosts, excellent breakfast in abeautiful outdoor setting.
Good location and comfortable quiet room.
Le Belvedere was on a hill with the most wonerful view of the town, lake and mountains, Our room had a deck so we coudl sit and watch the scene.
Helpful staff, very efficient booking process, wireless internet capability, comfortable rooms. None
Parking available. View over Lake Annecy which would have been superb had the weather been better. The room had a balcony which we would have enjoyed had it not been raining Only large expensive meals available. There was nothing for people who would have preferred a lighter snack. No lifts were available and staircase was narrow - making it difficult when carrying luggage.
Only the cost of the room. Hotel Reception staff was not welcoming at all, also the hotel location is the worst of all you have to climb your way up the hill just to get there; and once you are there you will decided never to go down again until you leave the hotel ;)
The view from our balcony The stairs were very steep and it was difficult to carry up suitcases