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the hotel was sound staff friendly the beer
The pool and breakfast Staff unfortunatley not motivated
The service from the staff throughout the hotel was very good Room adjacent to the motorway producing more noise than we would have liked
Good value and within easy reach of motorway I booked two rooms and the heating didn't work in either room, although one room had a blow heater which we used (the other had a fan!) The price charged for foood and drink in the hotel were excessive, hence we ate out in the evening.
the comfort and swimming pool, it cetainly made a good start to our belated honeymoon was rather surprised on the cost of alchol
Leaving No heating in room.
Staff were friendly, courteous, and efficient. No
food was excelent the method of payment i got called from my room on numerous occassions wanting clearence on my card and it wasnt just it there were about six other people what it happened to .. this did not look good on my valentines night away..
pleasant staff,comfortable surroundings. good base for exploring derbyshire rather restricted table d'hote menu
Being able to use leisure complex and the flexibiity of times. Also the service and buffet breakfast was excellent as were the staff.
Clean, adequate place for an overnight stay Poor explanation on where things were for breakfast. Had to ask another couple where to find tea/coffee
it was pleasant the bathroom ceilin had all black mould on so did some of the wall when you lift the showergell out of the holder in side was black and greasy good job i bought my own missus would not shower
Very handy location adjacent to the M1 No problemms incurred during my stay
convenient location, good size car park with barrier.
All the staff None
Warm welcome, near main travelling routes, all facilities t eat etc. close at hand.
Efficient, helpful staff. Comfortable bed, en suite facilities. Would like to see an alarm radio type device.
Spacious, smart, comfortable, clean and well equipped family room. Good breakfast spread. None
The hotel was good. The room was clean, spacious and nicely presented with comfortable beds. When we checked in, the hotel database had not taken in to account our booking request for a family room and only had reserved a double room for us, even though our booking confirmation clearly stated a quad room. Thankfully they had a family room available, but this could easily have not been the case. We will probably book directly through the hotel next time to ensure this doesn't happen again in case there is no family room available when we get there.
Location Bathroom doors not opening properly, Hot breakfast - Cold!, attitude of staff
An unexpected find, that delivered much more than I expected when booking. Helpful staff, good food and wine, and great service at very competitive prices.
The room was very spacious and comfortable. Plenty of tea/coffee etc. We arrived at 8:50 pm and were told to place our order for dinner before checking into our room as last orders are taken at 9:00pm. Breakfast finishes at 9:00am which is really early if you are on a relaxing break and also had to check out of room by 10:30 which we have never experience before.
The stay overall could be summed up as average, if like myself you are using the hotel for a business stay then it is fine. A home from home in some respects which is what you need. The rooms let this hotel down, they were ok but nothing overly clean about them and this was the first point that put me off re-booking this hotel. The reason for booking was due to a 3 day course I was attending in Mansfield, however when I came to re-book for a 3 night stay in December this was turned down then I was offered just 1 night.
From start to finish, this hotel did not disappoint. Friendly, efficient staff in reception and in the reasonably priced restaurant serving a varied menu with generous servings, to the clean, comfortable, warm and welcoming ensuite bedroom and free parking close at hand, this hotel made travelling easy. All this with free wifi too! I cannot fault this hotel and would go out of my way to stay there again.
Staff were efficient and quick with service. Food was served quickly and of a god standard. Room was comfortable and clean. Represented very good value for money. Safe/secure parking. Would use it again. Prefer a bath to shower - although water was hot and plentiful and a power shower.
breakfast, friendly staff put on top floor, that wont happen again!
Near to town centre, staff friendly, Should have been shown facilities eg. lounge / bar.
Staff helpful No evening meals
The owners are very nice, friendly and helpfull. There is sufficient off street parking behind the hotel, which is monitored. You are given a key to the outside door, which is very handy when coming in late and not having to disturb the owners.
Nice and quiet area yet convenient for town centre, Spacious room, friendly and helpful owner, big comfy bed, good choice at breakfast, very reasonable price Antiquated tv which didn't have channel 5, the shower door was a struggle as it scraped / got stuck in the cieling. The shower was a bit dirty.
My wife, kids, & I stayed for 1 night in October prior to going on to Center Parcs. The owner, John, was extremely helpful & attentive. Made sure our bikes were inside overnight to keep them safe. Great value for money family room too.
helpful staff - position of hotel was very conveneient for me.
en suite bathroom sinks too small (or taps too big)
It was quiet, clean and comfortable. Slightly run down air.
Friendly owners, nice full english breakfast & comfy bed. Great for visiting Mansfield, 1min walk into town. A bit more of a Guest House than a hotel, room lovely and clean but was looking a little tired.