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The kind people and their service
There are many things to enjoy in and around the hotel. The region Pilio is by far a must, if not yet seen in Greece, to be recommended to all. 1) The location of the hotel is very accessible from Volos (the main city close to the highway). 2) The hotel comprises of 4 buildings from which 2 were just built and brand new; modern styled, basic colours, using basic colours and robust building materials. 3) The management of the hotel were very professional, warm, outgoing and helpful (info on the region, town, restaurants etc.). 4) The rooms are absolutely beautiful, modern, great bathroom, some rooms have fireplaces, the staff helps you lit a good fire and leave enough wood to keep the fire going. It is a shame the hotel did not have a swimming pool as we thought to have read on the website. The breakfast was of high quality but we would have enjoyed to see a bit more variety on the products that were offered.
Wonderful room, tastefully furnished, clean, tidy, good breakfast and great views. Some will have difficulty finding the hotel as signs could be improved and the hotel is hidden from the road. The access will also be difficult for some as it is up a cobbled narrow road where you hope you do not meet anyone coming in the other direction. This should not put you off though.
very modern hotel with history, good view from the hotel. high class service,room.the breakfast is very good.highly recommended.
I linked the decoration, the rooms and the very polite staff The street where the hotel was located was not easy to access
Friendly staff. Peaceful, relaxed atmosphere. No complaints
Beautiful place to stay in lovely little town with interesting water cannels in streets; lovely view over sea and Volos from room. Good breakfast.
People were very warm, facilities were excellent, the room was luxurius and very clean.
Pleasant, clean,nice and polite staff, excellent breakfast and service, warm and cousy No
Recently built, with a lot of facilities, good breakfast The room was icy cold upon arrival, the door handle of the bedroom door was laying on a drawer, the furnishing of what was supposed to be a suite was really poor, the jacuzzi on the bathroom has an extra charge of 30€, the water on the indoor swimming pool was not heated, the parking lot is not enough for all the customers, the breakfast area is too small and we had to wait for a table.
The hotel staff was very polite although not always helpful. The restaurant's chef was really good and generally the hotel gave out a good feeling. The swimming pool is too small for the size of the hotel and there is not enough space around it to relax .
The room only and the sea view Yes the service of the stuff which was terrible for exmple I told them that the room was cold and they refused (although it was an expensive suite to increase the head of the aircondition which also was locked and you could not turn it on by your self.
Good and decent. Tiny TV that does not have a good signal. Not pay to to watch movies. Some corners of the bathroom where not clean (corners round the bathtube)
The hotel is brand new and real 5 stars. The room was superb with sea view and terrace. Very quiet city. If you get the sea side, it is a very good place to stay for the Fillion siteseeing, close to Volus. Excellent breakfast. Young staff with no experience. They will learn...
overall new and clean feel Pillows to bulky
the staff were very friendly and the location splendid.The food was very good value for money.
Very nice location. most rooms have great vieuws. Kind and helpfull staff. Good breakfast.
Nice location, clean hotel, good value for money none
evrerything nice! great view from the window!!! far away from volos.
good food, nice rooms, grate view
Very good hotel and nice location near the central square. Traditionally decorated and very nice environment. Rich Breakfast. It looks like a 4 star hotel and not a 3 star The family room is on -2 level and unfortunately there is no lift. This is a problem if you have heavy luggage as you have to use stairs.
I have to say that the 4 star rating this hotel has is no-where near what it deserves, 5star + for the staff, managment .I stayed one night in Xenia Palace and The staff are all very frendly and always smiling and helpful. . Great service , waiters brilliant - maid service excellent to detail.Overall Palace by name and nature-a fabulus brake- great service and food.
Loved the view over Volos city, the Makrinitsa village and pagasitiokos gulf. Amazing bar-restaurant "The Veranda" with breathtaking view. Fantastic breakfast with big variety and amazing view from breakfast area when the weather is good. The rates of restaurant.
The view from the hotel room as well as form the restaurant towards the city of Volos and towards the sea is magnificent. Inadequate noise insulation in between the rooms (you can hear people staying in adjucent rooms even when thy are just speaking !)
Very good service
the proximity to the village of Makrinitsa. no greek beer available, hehe !
The nice view, tha spa facilities and the cleanness of both the indoor and outdoor areas.
the hotel is 20 minits from the town center we took bus
A nice hotel located in a very scenic area. Very good breakfast selection.
The hotel is in a wonderful location overlooking the magnificent gulf of Volos. The hotel has a great terrace where they serve breakfast. The breakfast is excellent with large variety of food. Portaria Village is just five minute walk. Great place to visit the peaceful Pelion mountain. The rooms are high standard and stillish.
Great experience to be here! The wonderfully authentic village, the staff, the view from the adjacent terrace, the swimming pool, the spacious corridors and stylish rooms. Super value for money
Beautiful complex, clean and spacious rooms, tasty breakfast with a lot of options to choose from... I guess we could use a bigger bed...
The magical mountains and view from the village.
Splendid hotel - kind people - beautiful swimming pool.
The hotel has very nice and has polite staff, rooms were cleaned every day. The wiev from the hotel to Volos was superb. The pool was nice and suitable for little children as well. Hotel has thought about kids as well, there were a nice playground and also drawing faclities in the reception lobby. The path from Portaria "centre" was going upwords quite steep but if you won't let it disturb you, I can warmly recommend the hotel also for families.
- view, - kind staff, -breakfast - no shower door, the bathroom was like a pool...... -bugs in the actual pool....... - specifically requested double and not twin bed. We got a twin!
Clean room with good accessories. Buffet breakfast nice service (hot serve omelet) Door lock system is difficult to open.
Poor breakfast, Not enough heating, average hotel.
nice view, perfect location, romantic room
Very nice hotel, in the heart of the wonderful small town. Very nice rooms It's not so easy to get there from volos and payment with credit card/ bancomat was not allowed