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The hotel was bright and modern The situation - it was difficult to find. The restaurant was closed so we had to go looking for somewhere to eat
The hotel was easy to find. Parking facilities good. Although this was on Nov.1., i.e. holiday in France with basically the whole city closed down, the hotel resturant was open and served excellent food.
the location in the heart of the centre we did not have a bath, only a shower, but the friends we were with had one, so apparently, there are different room types for the same price, they should at least mention this and preferably give you a choice (I would have loved a bath, after the marathon we did on Saturday!)
Customer service was A+++. They were always helpful, cheerful, courteous & informative... Rooms were lovely, and location perfect - an easy walk to train station and market, as well as being next to the main street for shopping & boutiques. This was my third stay here, and I intend it to be my destination hotel when I visit again... Nothing to dislike...
friendly staff and clean and nic ehotel
good value for money the room service was a bit long
The bed was very comfortable and a very good shower. Our room did stink of cigarette smoke when we arrived. We aired it as much as we could and sprayed it with perfume, but in this respect it was fairly unpleseant.
the possibility of a guarded parking the possibility to have two single beds instead of just a double one
We liked the decor, the updated bathroom, the helpful staff, the breakfast, free wifi, and a good restaurant for dinner. Didnot like to pay for parking garage.
The staff was very helpful. Luggage was not delivered at the airport for one of our group. They stored it for us even after we had moved on with our trip through France. We couldn't have been more pleased with their help. We would recommend this hotel to anyone.
The studio room was very nice, the staff were very friendly and the food was excellent!
Quiet room No possibility to have dinner outside
Generally what I expected but the three buffet menu was very good. I would recommend Balladins again.
Convenient location Shower didn't work properly and was very inconvenient
Pleasant place for an overnight stay. Within reasonable walking distance of interesting town with choice of restaurants.
the room was very cool (thanks to the airco!). because of that you get a good night rest.
There was nothing that I liked about this hotel and therefore this section could remain blank. No restaurant on sunday evening. If this hotel has been refurbished as claimed then think again.
There was an on site restaurant which was great No Tea/Coffee making facillities in our room.
The personal of reception
Nice and friendly staff. Close to the autoroute. Free parking space within the premisses. Little terrace in front of the building, annex to the restaurant. Keep in mind that this is a pass through hotel, located outside the city centre.
Close to the motorway therefore ideally placed for an overnight stop. Very easy to find. Bar not open until 7pm on Sunday.
Very clean tidy, and all we needed
Friendly welcome and nice restaurant with good cooking None
A very friendly atmosphere and staff, made to feel very welcome and would return.
Hotel was clean, central and attractively priced. Hotel is located above quite a busy bar and on a main road, so could be quite noisy. Steep spiral staircase to rooms not great for young children.
Room was a good size with a small seating area. Breakfast was nice and filling. Staff were very friendly and informative. The hotel advertised itself as having WIFI, it did not. When pointed out to staff they made it clear it was always acting up.
Hotel was close to train station, the staff friendly and the room was clean and comfortable. All within easy reach of main street for shopping and restaurants. Good atmosphere downstairs in bar Walls a bit thin if guests in neighbouring room noisy
Excellent hotel with very friendly staff. The food is very good and it has a great atmosphere.
Excellent friendly staff. Cleanliness excellent. Character of hotel excellent. None
Excellent food in the hotel restaurant, friendly staff, nice building.
Food quality. Staff very friendly and attentive Uncomfortable bed.A Small double..mattress too soft
Convenient for a stop-over. Room very tired and whole place in need of redecoration and upgrading. Restaurant had no simple meal options and a bit pricey.
Lovely peaceful setting. Provided what you needed and the beds were comfortable and room clean.