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Literally nothing! everything was very bad We booked sea view room, and once we arrived they refused to give us a sea view room, they said that we should pay extra 30 EUR per night! So we refused to pay and went to a normal room, the room was smelly, and we found a spider walking in the room and it was dusty, the minibar was empty and nothing complementary, we were the only people in the hotel, EMPTY HOTEL! There is no lights, they don't turn on any light! the location was bad, far from everything alive, so at night you cannot do anything unless you take a taxi for 30TL to go to the city. Next day there was nobody at the pool to give us towels so we opened their cabinet and took it ourselves. We couldn't stay longer at that hotel so moved to another hotel for the rest of our stay
the hotel located near the sea staff mostly don't know English well. I booked room with sea view in this site, but we in the hotel administrator said that all rooms with sea view are booked by other guests (it wasn't true, hotel was empty)
Very nice place, very clean and excellent staff
rooms The staff were terrible.Espically reception staff was very rude.
nice design, private beach, swimming pools the stuff is terribly unqalified. They even used to be rude. One we were asked to show what we have in our bags "to prevent carrying food into the hotel". The payment for the whole period is required in advance while check-in. No internet in rooms and poor connection in lobby.
Wifi connection is very bad. Inapropiate for a modest hotel, but unacceptable for luxury hotel
Our delux room itself was nice enough - but Location is very close to the mosque and therefore gets all the noise from there starting before 5 am. Location is some distance from the nicest parts of Kaleici and the harbour. The wifi is the worst we experienced in 3 weeks in Turkey, although it was claimed to be available and the hotel was the most expensive of those we stayed at. We could not get Wifi in the room. Sitting in the heat in the reception area I managed to get their wifi, but it was very weak and kept disappearing altogether. It took us well over an hour to make some necessary travel arrangements that should only have taken us 5 or 10 minutes. Then there was a bit of a hassel getting a printout of a reservation as the reception staff did not have access to a printer !
the design of the course the limited TV channels , most of the channels were in turkish and they offered very limited English movie channels .also the staff do not speak English and they are not prepared to help you to guide you to any tour
The buildings in the hotel is an experience itself. The location of the hotel was excellent. The dinner is above expectations. None
Its was wonderful and I am already looking forward to revisit and stay at the Aspen Hotel again. Location was perfect for beach, great local restaurants and shops. The breakfast was not satisfactory. Food quality was poor.
locatine was good, but not all know where is it, it had diffuclit time with taxi. and it is in high area that is hard to go up. but for the mony it is good. 5 mint to the beach and 5 mint to all old market bazar. room nice and clean and with AC bed and bellow, & no water for drinking and no catel to boil water for tea or other, u have to go down to have tea which u will pay for.
Staff were extremely friendly and very helpful. İt was diffıcult to find on a map
Nıce and comfortable. Close to a very nıce prıvate beach. Breakfast should be improved. And should have ınternet access.
A comfortable hotel, well located in the heart of the old town. Food was good for the price and the staff were extremely friendly and helpful. Room was small but clean and comfortable with all the necessary amenities and no more. We stayed with two small children which was no problem at all. A nice little touch was the soft baroque music playing in the lobby which gave an immediate sense of relaxation and well-being when one stepped inside. Excellent value. As mentioned elsewhere, the pool is quite small, although this is understandable given the old town location.
superbly helpful reception. Unusual design. excellent value flat tonic in my gin!
the food was great, the room was ecellent, the cleaningness of the rooms were great one receptionest staff was too bad, very unfriendly his name was juman or jumah,, he never welcomed us and even told us that we ar not welcomed in the hotel for no serious reason, he was not even worried that we report him to his manager
The view of the window to the old harbour was very facinating, we stayd at the third floor to the inter garden and to the harbour. The shower and the beds are very confortable and the staff daytime were nice. When I ordered the room I asked not to take the price on breakfast because our fly was at 6 o'clock a.m.. They suggested to give lunch boxes because of diabetic but they did'nt give it. Why did they forget to tell to the night staff about the lunch box? It' s very common that the night staff don't get the information they need in their work. This was the third time in Turkey. We cannot trust in future! Because of diabetic and keliaki the situation was very dangerous, in the airport was nothing to eat, no glutenfree food! Without promision we had bought the breakfast.
The hotel is perfectly situated to explore the old town and an easy walk to the Mermerli Beach. Our suite was comfortable. The decor of the hotel is very agreeable The pool area was small and the water was not as clean as it should have been on our last day there. We were disappointed at breakfast that there was no proper Turkish tea, only hot water adn tea bags. Tea is such an integral part of Turkish cuisine that this oversight is really a shame.
Very nice location, nice staff, good value for money, useful facilities (eg WiFi, Sat TV, jacuzzi) some furniture like old beds were left in the hallways
The hotel was in the centre of the old city. Position was perfect for a short break, no need to venture out of the historic area. Food, service and room was first rate. It was fantastic value for money. No it was perfect
Location in the old city was our first motivation but atmosphere, kindness of people involved, made a lot of difference.
The Hotel and the staff was wonderful, the food and wine was amazing!!! I would highly recommend this lodging choice.
The location The restaurant and location were good. The hotel staff was just okay. The rooms we didn't care for but it was a typical B and B. Needs a bit of updating. Lacking something!
The food and the hospitality was unbelievable. We felt very pampered by the staff! One of the best holidays I've ever taken and I attribute that to the Otantik Butik staff! Loved everything.
I had a very nice experience while staying in Otantik Butik Otel. The hotel has very helpful staff and a good location. And the wine bar has a good atmosphere. The hotel is easy to find from the Hadrian's Gate, but from the other side of Kaleiçi it might seem like a labyrinth.
The staff was very nice & friendly. We were given a nice & clean room with a Jaccuzi tub (free upgrade). The hotel is in a convenient & quiet location in the old town area, 10 mins walk from the marina. Breakfast was typical Turkish so simple yet nice. Would be great if the breakfast could be a bit richer (for example, with fruit, omelet).
It was very relaxing and quite, great location and staff, clean, and within walks to the city.
The room was beautifully done. The restaurant in the courtyard was beautiful to look at. Location was great. Staff was very helpful - one gentleman drove us himself to the airport as we had to leave at 5 am to catch a flight. There were some strange stains on the moisturizing bottle placed in the bathroom - dark brown. That was a little off-putting but otherwise the hotel's facilities and staff were great.
Newly opened after the refurbishment, great hotel atrium with panoramic lifts and water features, nice swimming pools and other hotel facilities, including beach bar. Poor service, slowly and untrained hotel staff. Overall service is far below the 5* hotel rating, hopefully will get up to the speed till the peak of season, otherwise couldn't compete on extensive hospitality market of Antalya region.
The Mediterranean Suite was awesome. The beds are very comfortable and the shower was impressive. The surrounding community is nice and all of the restaurants we tried were very good at reasonable prices. The pool area is nice too. I would highly recommend this hotel.
One of the finest experience of our lives! We stayed in the Mediterranian Suite and still can't get over how gloriously compfortable and luxurious the whole experience was. Beautiful decor, amazingly friendly and courteous staff, and a generous and lip smackingly delicious breakfast. The only downside is that this place is so good you may not want to venture out and see Antalya :)
quieteness, rich breakfast, location. They forgot to pick us up at the airport, I had to call them. We waited for more than one hour.
Everything about this hotel was fantastic. The staff were friendly and helpful, the rooms were huge, clean, and extremely comfortable, and the food was amazing. This was the best hotel we stayed at in all of Turkey. There wasn't anything that we didn't like about the hotel. The only (very minor) critique is that the pool was not heated and as a result, was too cold to even dip your feet into. However, the little courtyard where the pool is located is great for relaxing.
It was one of the most impressive hotel that i've ever stayed in. My room, Harem Suite's decoration was so stylish, also the bathroom's decoration was unique. The staff was always warm, friendly and helpfull. I don't think that i can have a breakfast and also a dinner like that in Antalya. Many thanks to all the staff and i'm sure that i will come back again.
Very beautiful and clean. Central location in Kaleici. Delicious breakfast.
Beautiful and relaxing courtyard with pool. Patio location for lovely breakfast. Room was comfortable and quiet. There was a mix up with our airport pick up and we had to take a cab.
location, comfort, very friendly stuff, clean services, cozy, tasty food especially rose jam at breakfast. no iron & iron board, no complimentry tea, coffee and water.
Very nice hotel. Although it is located close to the city center, it is situated in a quiet area of typical Ottoman houses. The suites are lovely and the staff very kind and helpful.
Wonderful location. Very comfortable. Mediterranean suite is rather noisy especially in mornings.
clean rooms,,nice terrace with beautiful sea view. Poor value for money
This is a hotel for family holiday , clean , plenty of foods , pools and beach . A money value hotel . The big and very big problem about this hotel , is its PART TIME Air Conditioning , that kills you . Many guests claimed , but they save from energy in 38 degrss hot and 90% humid . I am not sure to recommend this hotel at hot summer months .