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Excellent standard and very friendly staff, great breakfast
great staff make sure to take the right exit
lovely location high in the valley in the alps .nice pool and leisure facilities the sing posting off the main road is vitually impossible to follow
The location of the hotel the restaurant - very big and cold!
The facilities were generally good: big clean rooms, a nice spa steam room and cooling pool, quality furniture, front desk very helpful (w/ good english), close to town of Vogogna where very good food for very little money can be had next to church in town center. Price was good for 3 people in triple. Had difficulty finding it (is next to freeway, not in Vogogna). Only 6 of 9 TV channels had acceptable reception. Location is far (20+ min) from 'happening' areas along lake coasts. Spa facilities good, but massage and scrub was hurried...not done particularly well. Dinner appetizers very good, but main course underwhelming, esp. for price. Overall, OK, but not great.
Could find no fault with this hotel.The staff were very helpful and the rooms were second to none. The modern design was very tasteful. Loved the pool and jacuzzi on the top floor giving mountain views.
Quite rooms, free parking, good for a stop over close to the highway, the hotel feels more like a nicely refurbisched motel Hotel staff was unfriendly. The hotel did not meet the expectations to be a designer/SPA hotel. It is nicely decorated but more suitable for a stop-over or a business meeting/conference close to the highway, than for passing some nice days close to the Lago Maggiore. The spa is rather dissapointing as is the breakfast and the location in an commercial/industrial area.
a nice hotel with wonderfull staff. Rooms are nice and big The aircondition was working very poorly in the rooms
Poor location. This is not a hotel i would recommend.
Lovely friendly family hotel. We were on a walking holiday and when we rang to say we were running late, but were still coming, the owner came and picked us up - an absolutely wonderful thing to happen at the end of a long day crossing a mountain pass in the snow. We also loved the view of Monte Rosa from the hotel in the morning.
Excellent location for mountaineers. Nice views. Very quite surroundings. Staff very polite and helpful as long as you speak Italian. Nice to have on place dinners, especially after hard day in mountains. Private parking lot makes life much easier in Macugnaga. Bad noise insulation between rooms. Not easy to communicate in English.
The staff were exceptionally friendly and helpful, the accommodation was perfect for our needs and the food was excelllent