Would you like to save as your currency permanently or for this visit only?
Everything was good. The chef of the restaurant is great. You cannot miss a dinner in this restaurant, the "cochinillo" and the "ciervo" are wonderful. I don't have seen the spa.
The peace and quiet. It's just a perfect place to be away from the daily noisy life surrounded by wonderful mountains.
The room was clean and the breackfast was very good. The stuff was very friendly. My room had no air condition so it was very hot inside. It is almost impossible to sleep with open window because it was very noisy outside.
Good rooms Poor parking
Please write at least 15 words
The breakfast was nice, the hotel has good connections to/from Bilbao and other cities by public transport (bus connection is good, fast and cheap). The people in the hotel nearly don't speak/understand English which is not always easy as not everyone speaks/understands Spanish/Bask. The isolation of the rooms needs a big improvement (this was my second visit over here as my relatives live in this village) as you could still hear people in the room next to you, even if they talked silent...so when others are awake you are as well...
Location No air conditioning
The simpathy of the reception staff Absence of air conditionning is a serious cause of disconfort in hot periods due to the characteristics of the location ( deep narrow valley )
convienience to my work, clean, location to restaurants and bars poor parking, breakfast not replenished very well
Comfort, silent, value for money, location. Recently redecorated. Very good in any aspect
Fantastic localization, with great sea view. Nice design hotel with very kind personnel. The restaurant was closed in the day we stayed there. not so big room for the expectations created by the photos.
the view, rooms and decor It would be nice if they provided lunch as it is a nice place to stay for a whole day
Beautifully designed hotel with helpful, attentive staff and wonderful food. The location and views are really beautiful. Swimming pool and gardens are immaculate. A lovely place to relax or explore the northern spanish coast.
Nice hotel, nice rooms, nice position in front of the Sea. The owners of the hotel are very friendly and the woman is a first class cook!! Perfect for business and also for a romantic weekend... I will return there for sure!
Everything,starting with the hosts and finish with location.Highly recommend and I suggest to everyone who travel in the Basque country,to stop for one night in this hotel.They never regret.Positive 100%.Cristian from Toronto
very nice clean room with view. extremely friendly hosts. Reasonable price none
the location, the style of hotel rooms
Great place but expensive for what it is, well worth a stop though.
visit the surrounding, perfect basis to visit Basque coast
beautiful hotel, very friendly people, very nice surroundings. We enjoyed it very much!
The location and ambience of this hotel was excellent. The dinner was great and staff excellent
Está bien, es lo que se espera en esta categoría.
i liked the fact that everything was spotlessly clean and very comfortable
Lovely bright and clean rooms. Out of town so no noise from pubs etc Staff efficient friendly, restaurant good value.Great selections of essentials in the bathroom. Difficult to find even with gps bed a bit too hard for liking
The whole experience was simply great. Extremely enjoyable. Nothing
The hotel was in the mountains, overlooking Mondragon. It had lovely views of the town and neighbouring mountains. The hotel was very modern inside, beautiful big rooms, great bar (with fantastic prices), and the evening meal was brilliant. Lots of countryside to explore, but sitting out on the terrace overlooking the town with a glass of wine was lovely. My two young girls enjoyed the playground also, and there was plenty of space to play. We were only there for one night, but could easily have stayed a week. Highly recommended. None whatsoever.
Wonderful surprise and the best of all the hotels booked through your service. No.
Excellent hotel and staff. Excellent value for money. We will go there again Breakfast Buffet was not too good. No eggs, bacon etc. and not enough pastry.
I wanted a hotel that would break up a long journey and this hotel was in the right place. The location is stunning, on the side of a mountain with great views, just outside the town of Mondragon which you need to drive through to get to the hotel. Could be difficult if you were using a map but the sat nav took me straight to the front door. The rooms are large and of a standard you would expect in a classy city centre hotel and have wifi or plug-in internet access. The bar is small and do snacks and although I didn't use the restaurant I was told it was a bit expensive. Breakfast is included but don't expect too much, if I had paid extra for it I would have been very disappointed. Good value for money at €50. Make sure you learn a little Spanish as the staff didn't speak any English on my two visits.
Wonderfully welcoming staff. Gorgeous bathroom (weird comment, but it was great). Well, be warned, smoking is still acceptable all over Spain. It was pretty overwhelming in the dining room.
The hotel is obviously new and the decor is lovely and fresh. The rooms are very spacious, light and airy. There are lovely views and is in a quiet position. Although the staff don't speak english, they do have their restaurant menus in more than one language which was helpful - the food selection wasn't huge and was quite basic, but it was nice food. We booked this hotel as a stop off on a longer journey and our choice was based on the availability of private onsite parking. It is a bit of a pain to find and up steep hills (not good if you have a trailer!)
This hotel is situated in a prime beachside location, however it is begining to look a bit tired.
The bed was comfortable.The spa was nice. The restaurant food was not good, but for the price you couldn't complain. A shame because the view is so good. It is better to eat somewhere in town.
Proximity to the beach not well sign posted and difficult to find because of building work blocking the entrance.
Location on the beachsite Their Spa and Wellness is very poor. It doen't smell good, it doesn't look good, it is out of date and dirty; ready for a big maintenance and overhaul. They still try to charge you for the use of the pool, what I refused.
Value for money meals at the hotel restaurant. Improvements needed in facilities as general
Excellent food and the Menu del Dia was extremly good value and delicious. The restaurant environment was very stuffy which disocuraged us from eating here - and the waitresses did not speak to us at all, even to apologise when one of them tipped my husbands main course all over the table!
We only stayed one night and therewere no problems at all. Staff were very helpful.
beach view from room was very nice, and Deba is a pleasant town with good atmosphere. spa would benefit from some investment, as it looks a bit tired.
Nice enough place although basic and a little dated. Parking was difficult at times. Needed updating and a thorough clean. Seemed expensive for standard of hotel.
Located in Basque country this comfy agrotourismo hotel is both welcoming from the drive in approach to the warm reception from owners. We felt much like part of the family during our week long stay. A small kitchen and living room available. Location is excellent for exploring back roads of Basque country, altho does require backtracking to Vitoria-Gasteiz for trips to San Sebastian or rioja country.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Amazing breakfast, lovely rooms and fantastic staff
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
Friendly staff and hosts, who spoke english, good food and wine - excellent service. Fixed price menu for 12 Euros - including wine. Childrens play area. Would have liked a comfortable chair in the room, although there were comfortable sofas in the lounge area, immediately outside the bedrooms. Breakfast was a little disapointing.
The rooms were fabulous, big light and beautifully decorated. The staff were polite, friendly and really made us feel at home. The food was great although the 'crusted veal snout' one of our party ordered will forever be remembered! None.
Beautiful places with artistic design and interior. Great to see the antique style. I want to pay with cash but need to pay credit card. It's bad for me.
it was good as a design the floor noisy,the bed noisy. and at the balcony the view and the small was terrible.
Staff kindness & client-care. Industrial premises in the neighborhood.
The staff were welcoming and helpful throughout our stay. The rooms were superb. The decor original and stunning. The food was excellent, although some sort of vegetables with the main course would have been desirable. The factory next door - but that is not the fault of the Hotel!
We had trouble finding the hotel due to not taking full details of how to get there - so when we arrived we were quite tired and on first impressions it dod look very 'rustic'. But the rooms were beautiful and very comfortable. Our room was very large and well decorated. Our shower room was actually in the orignial stone walls - very impressive! We opted for the 12 euro evening meal which was excellent. The food was clearly all cooked and prepared freshly each day. In fact when were trying to find the hotel and asked several people they all knew where it was and reccomended the restaurent. Not really - we were in what could only be described as the attic room which was lovely, but you did have to climb some highly polished wooded stairs to get their. which in very high heels and after an excellent bottle of wine could prove problematic! We only had one bedside lamp - but that is probably being a bit picky!
The quality of the hotel, the building, the staff, were all excellent. The food simple but good. It is many a year since we have checked out of an hotel with a fairwell kiss and a hug for both my wife and myself! We walked out of there giggling and full of joy! We had trouble finding the place but, that could just be us.My answer to theyes/no question about guest reviews is not accurate as I cannot remember what the reviews said but I guess good otherwise I wouldn't have stayed there.
The approach, the setting, the bar and restaurant everything was close to perfect. Sincerely interested and caring staff.
An amazing hotel. Cannot wait to get back.
The surrounding area.
The staff is very kind and helpful. The hotel is beautiful and is located in an amazing place. Excellent for a relaxing weekend.
Everything - hotel has wow factor. Staff very friendly and english spoken. Classy conversion of old iron foundry. Possibly needs better signposting
Friendly family atmosphere - location
The property was beautiful. The Inn was very tastefully designed and the room was simple in an elegant, country way. Finding it was not so easy. We used mapquest in advance, as Booking.com's directions were useless.
Everything is wonderful, the hotel pictures on the web site are good but the real is much better. The hotel structure is incredibly beautiful and comfortable.
Comfort and quality Somewhat pretentious - there was classical music at every meal, often unsuitable and intrusively loud and I received a lecture on English breakfast tea one morning which I did not require. Also the neighbours dog was a nuisance during the first night (barking).
very good and nice hotel!
Clean & comfortable, dinner was very good value - an excellent meal everything included. Location right on a busy dual carriageway was very off-putting, but our fears were groundless as even in the dead of night all that could be heard was a faint hum of traffic. Breakfast pretty ordinary.
Absolutly amazing view, we got bathrobe (the hotel is only 2 stars according to the web-site). The owner was very helpful and kind. Everything was nice.
The exceptionally large room for a 2 star hostal. Also had a nice balcony directly overlooking the bay. The breakfast was very basic with stale cornflakes. It was good that the hotel accepted out two small dogs but it's not the best location to take them for a walk - steep narrow roads with not many pavements.
It had a beautiful harbor view and was clean. Not much parking.
The accommodations were very nice. Our bedroom, which overlooked the harbor and the town, was very large by European standards, comparable to many 4 star hotels where we stayed. The room was clean, cheery, and had a fabulous view. The hotel manager was very friendly and helpful; the breakfast was very good. We enjoyed our stay and will return again. No!!!
Great location overlooking the harbour. A very homely feel, but with large comfortable bedrooms. Much better than many higher starred hotels, a real gem. Breakfast was adequate but not great.
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
Staff was very helpful on locating sites to visit. Free parking was available nearby on the street.
The rooms are comfortable. I didn't like the breakfast room. It is a bar in the basement and it is allowed to smoke. The included breakfast is only a coffee, a juice, and a pastry. Additionally, I had troubles with the WIFI.
Although we had a sat nav the hotel was difficult to find and without the help of two really nice and helpfull police officers I doubt if I would have found it, The staff on arrival were helpfull and the male at reception spoke very good english the bar staff was also helpfull and allthough the menu is basic bar snacks the pizza was suffice with a good glass of rioja. The room was clean and the bed was firm large and comfortable and in fact this was a very pleasant part of the stay. In the morning we intended to leave early after a quick breakfast Spanish style unfortunately the day staff was unlike the night staff and having stood at the bar to give my order for 20 minutes and having been ignored although every spaniard that came was served,we payed and left no delay in taking our money. This hotel is a tale of two different staff one excellent ,one very poor,