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Very comfortable beds, plenty of soft towels, ease of access to town and polite, helpful staff. Good opening hours. The coffee and general breakfast service; don't clear away while guests are still helping themselves to food!
Good central location, nice hotel and very helpful and pleasant staff made it a great choice
Good City Centre location, but hard to find by car due to complex one way system. Good Buffet Breakfast Lack of car parking
Friendly and helpful staff, great breakfast, well serviced room, central location
Although the hotel has no parking facilities and finding a space nearby can be a problem it is a hotel in the centre of town. This makes it a brilliant venue for exploring the town and eating out in the evening. Local restaurants were good and varied. The lack of parking could be a problem but if you want a hotel in the town centre you will need to realise that you can't have everything.
Our experience of the hotel was extremely poor & we were totally disappointed. There was not a single positive about this establishment. The room was tiny, sparcely furnished and very very tired. Some examples of the standard, clearly not 3 star rated: staff were indifferent, casual in their dress & attitude. When we asked to speak to a supervisor or manager - unavailable! No soap in bathroom. Complimentary apple was sour & inedible. Bed mattress was very uncomfortable. Very poor standard & value for money.
good location central to the city of Tournai ideal for a business or sightseeing trip, room comfortable with attentive staff, good continental breakfast Car parking is available at the right time (likely to be full after 4pm) and for a charge (free on Sundays and between 17.00 to 09.00). If need quiet nights get a rear facing room front rooms can be noisy between 22.00 to 03.00. Hotel does not do evening meals, plenty of cafes within walking distance
The area of the city Carpets were threadbare and dangerous on the stairs.no hot water
Very close to the centre. Located on pleasant Square, with parking and a very enthusiastic parking attendant so do pay and display. . Breakfast was excellent with plenty of choice. The town is a joy, one of the nicest in Belgium Room was pleasant but a bit crowded
great location, convenient parking, comfortable room, good breakfast We had a problem with our electronic room key, which would not work in the door. We had to return to front desk 3 times before they changed key cards and it finally worked. we found the front desk staff to be slow, and not very helpful in responding to the problem. Instead of sending a staff member to help us, she just kept re-swiping the card and insisting that it should work. this wasn't helpful.
more facilities for women in the room. I.E mirrors plugs etc for makeup and hair No mirrors or plugs in room for makeup and hair
The room was spacious, we could choose twin beds and the location was convenient. The breakfast staff and service was sub-par on the weekend.
comfortable beds , nice shower position in middle of industrial estate
New and very clean hotel. Lots of parking and a good restaurant. The room needs a reading lamp as the fixed lighting is not bright enough for working. Also the wireless is weak if you have a room on the ends.
Even if it is in the countryside, it is a little bit noisy: many trucks are passing close to it and you can hear easily from the room (mine was at the first floor).
I really liked the functionality of the room Matrass a bit too soft
Hotel was clean, modern and the room was a good size and bathroom facilities were excellent. Food at restaurant was good and staff were helpful.
Staff were friendly. The fitness facility is extremely limited and not well thought-out. The location is on the edge of an industrial estate. Not within walking distance of other amenities.
Please write at least 15 words First of all location - totally ridiculous, far from everything except some cargo areas, even navigation system was confused. This is really basic hotel. Exercise room is just a normal room with rowing, bicycle machine and something else - even in my block we had better exercise room. My feeling was more like I'm staying in a motel and definitely not 3 star. It was clean but for the money I would expect more .In the room there was small electric kettle and some coffee.There is bar but not manned and you need to look for somebody to get a beer. I did not try restaurant except the breakfast - nice little buffet - nothing special but you can live with it. Staff at the reception desk very friendly and helpful, communicate in English - not the thing you'll take for granted in Belgium.
All rooms have a balcony with fantastic views over the countryside. The room was very comfortable, and clean. The room was cleaned daily. Considering it was 4*, there was no coffe/tea making facilities in the room. However I had made provision to take a travel kettle with me, so was not a real problem.
Large room (better take twin room) with excellent view. Good restaurant and breakfast but breakfast romm very canteen-like. Good value for your money!
view and value for money breakfast was poor, no more fruit salad and coffee
Very nice location. Restaurant was good. Great meal and service. Breakfast was OK, but nothing more
The views were breathtaking. Very 'coach party' orientated. Bathroom poorly built - exposed piping. Cheap carpet, quite stained. Hostel style dining/breakfast room. Impersonal service.
On a hill overlooking Tournai and the Flanders plain, this hotel is excellently placed as a base for visiting towns and cities in Hainault and NE France. Good restaurant serving local dishes. Bumper breakfasts included in the price! A small grumble - I like my coffee made absolutely fresh for breakfast - instead it had been sitting in an urn for some time.
nice view food (breakfast and cafeteria) below average belgium quality
Ease of access from autoroute, excellent facilities, and good dining nearby (Hotel restaurant closed Sunday night).
The wonderful view from our room
Good food, plain but clean room. No problems.
Great room nice bed and free mani bar NO
the owner, staff, friendliness, food in restuarant, location. there was no airconditioning for room.
It was a pleasant stay the owner was very welcoming, The room was very nice and the bed was very comfortable. I would recommend this B&B to anyone, their restaurant was also very nice the food was excellent. I would definately stay here again.