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Room was clean and staff was friendly Room smelled of cigarette smoke
I had a relatively big room. The bed was comfortable but squeaking. The weekend price was pretty high ($90+) Some rooms are noisy because of a nearby building that has loud AC (or something) outside. Unfortunately that's on the side facing away from the highway, but the rooms at the end of the building (away from the lobby) are ok. The internet (Wifi) was a bit slow. The bed was comfortable but squeaking.
Friendly staff, clean room. Great value. Smoke smell of room (I was in non-smoking room). Noisy neighbors. Had to ask them to turn TV down at 4am because they were blasting it.
Nothing After a long road trip, we were looking forward to sleeping in and arrived to learn there was "mix up" in the system and our room was not properly reserved by booking.com. She couldn't even lie well about it. She didn't bother to try to get us into the other Red Roof Inn in Binghamton tried to blame us for the mistake then tried to blame booking.com when they called to clairfy. It was pretty clear they gave the room away. Horrible customer service but booking.com got us another room and covered the difference and we were finally able to sleep by 3am. Red Roof Inn ruined half our minivacation but booking.com saved it. I am sure it was human error in one chain but my father has been using the Red Roof Inn since the 90s and instilled in me how it is a quality value chain and I had inherited that respect. I have used the chain often but have noticed a diminishing in quality and after this horrible incident, I have told everyone I know never to use it and will continue to do so.
did not accept AAA and it is AAA approved i should have argued the point
Nothing! The beds where so nasty and noisy when ever i turned,if the carpet was cleaner i would have prefer to sleep on the floor.could not use the shower,water stinks like it came from the sewer,had to use bottle water to rinse teethes.
lady on duty was nice..but quickly spied my daughter in the car and uped the price $10 plus tax...for an adequate room...and sad bathroom..shower curtain should have been thrown out..and floor was scary..i wore flips..water pressure non existant.. room was sad but not filthy..beds pretty saggy...and if there was any'breakfast'i was afraid to partake after seeing the nasty shower...we left quick
Nothing we left a half hour after checking in and we were refused a refund. The rooms were smelly, mold and dirt was in the grout of the tiles, we had to plug in the fridge first because they were unplugged, no curtains on the bathroom windows that looked out
Free internet and parking were excellent. The room description stated that the room 'features a refrigerator and microwave' but these were absent from the room I had. When I pointed it out, no partial refund or other consideration was offered.
Friendly greeting and helpful front desk person. This is an older property but was fairly clean. For the price it was what I expected. Quiet at night. Got a great night's sleep. General property could use a facelift.