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It was a lovely quiet hotel, staff were very friendly and efficient and the view over the loch wonderful. Food was also excellent and large portions. The swimming pool was too cold. It completely put me off using it after the first time. I did comment on it and was told it was a common complaint but owners were not doing anything about it.
Good location Room was fine but not quite as represented on the website.
Excellent accommodation. Excellent dinner. excellent breakfast. Friendly staff. Room decor a little bare. Could do with a few pictures, wall hangings.
the peace and quiet the water in the swimming, it was to cold to enjoy a swim
Beautiful setting, very comfortable and well equipped Lodge. Pool and saunarium are fantastic. We would definately book again and hope to do so next year
The situation beside Loch Linnhe, the spacious rooms, the helpful and friendly staff and delicious food. There was nothing to fault!
The hotel staff were friendly and proffesional a very relaxing and welcoming place to stay
The staff could not have been better, the location is beautiful and the food excellent. N/A
We had a fantastic stay at the hotel, everything was first class. The room was beautiful and spotlessly clean, the staff very friendly and accomodating. The food in the restaurant delicious, the pool and sauna a real bonus. I really can't think of a single bad thing to say about it. We will definately go back, and will be recommending it to all of our friends and family Not a thing!
Lovely setting, friendly staff, very clean accommodation, good food,highly recommend.
Comfortable, clean, good level of equipment The breakfast was atrocious - pre-prepared, dry, eggs like rubber. Very poor to have breakfast served this way - it is a major influence when I travel and I would not knowingly book at a hotel where breakfast is not freshly prepared.
Spotlessly clean, quiet Kettle failed on first use but not forseeable. Could not get the window to open more than 2 inches nor fasten it at that position, might be me but no instructions.
This hotel was very good and the food was also very good. No there was nothing.
Sadly my husband suffered an asthma attack and we had to cut short our tay but we were looked after very well and have no hesitationin recommending very highly this lovely hotel.
Spotlessly clean, friendly staff, excellent food Shortage of parking spaces
the jaccuzi baths and bay window with sea views.
A pleasant comfortable hotel ideal for our overnight break
Cleanliness Television was a bit worn out, audio was a bit fuzzy and screen was very small.
Everything. The recently refurbished rooms etc were lovely (especially the spa bath) and were were looked after very well by the staff. No air conditioning in the room - but understandable for the few weeks per year it may be needed.
Early start, night porter got simple breakfast together; good bar food All the stairs and fire doors are difficult with a heavy suitcase etc
Very handy for trains,buses, and ferries. No
Clean comfortable and warm -
Breakfast was excellent.The room was very warm and the staff very helpful.To be able to park in the hotel was quite useful The room was on the small side and there was dust on the top of the curtains
The location, the staff, the room The view (a wall and a emergency exit), the window of the bathroom was quite old and let the cold in.
Off street parking provided rooms comfortable but worn stair carpets, chipped paintwork etc gave a general air of the place being rather 'tired'.
Function we were attending was well organised with good food and friendly staff. Hotel is a bit "tired"
the location of the hotel is excellent. Very central.
Breakfast first class
For what I paid for the room, this was reasonable. The lack of choice for an evening meal. The quality of the main meal(turkey with all the trimmings) was derisory and left much to be desired. I was not expecting corden bleu but they need to raise their game. The meal I had appeared to have been made hours before and just kept hot for speed of serving,made with poor quality produce, I got the feeling they were catering for a coach operator doing a Turkey & Tinsel tour.
The cleanliness and comfort of the room. I took dinner in the hotel. I found the menu choice very limited - there was no a la carte menu. The meal itself was disappointing to put it mildly. With the exception of the vegetables accompanying the main course, nothing gave any impression of recent preparation- there was strong suggestion of packets and freezers. Overall. very poor value for the price charged.
Excellent, personal and attentive service. Very nice sea-view room. Excellent location and standard of accommodation. Even though I had the 'do not disturb' sign up, the cleaners still came in and moved everything around. Also, breakfast times should be clearly stated on arrival.
Very familiar, excellent wellcome after arriving, ideal situation for visiting the isles (close to ferry transports).
Superb setting, impressive building, wonderful views. Very warm and personal welcome. Well-appointed bedrooms, comfortable public rooms. Highly recommended.
Good welcome and attendance to needs generally
We were made welcome and received the right amount of attention throughout our stay at this most comfortable hotel and will recomend it to anone travelling to Oban.
Innkeepers were very personable and helpful with dinner recommendations.
Very clean, beautiful location. Staff friendly and helpful but not intrusive. Not really. Would have suited better had breakfast been a little earlier.
Excellent location with friendly staff and nice breakfast. Decoration rather too much ! Shower room steamed up. A big dissapointment, no evening meals on a night of torrential rain. However host did arrange taxi and booked evening meal in exellent restraunt.
Fabulous view and perfect hosting! A must when in Oban.
Magnificent location, friendly owners (Michael and Marion), spacious room, good breakfast, good bar with great selection of malt whiskies
Good setting, quality furnishings and decor, friendly owners and staff. Does not provide dinner so more of an up-market bed and breakfast. Poached eggs produced with solid yolks!
the view from our room was wonderful and the room itself was very clean and spacious. The location is beautiful and very quiet. The breakfast was also above average.
lovely views, could do with a makeover. however rooms where comfortable
Relaxed and friendly staff; lovely facilities; excellent food and easy and flexible ordering from the menu.
The swimming pool and sauna are of great quality. The view we had from our window - which opened onto the lochside - was excellent.
The whole atmosphere in the hotel was relaxing. The bar closed at 1am and the hotel porter had no people skills whatsoever. The rest of the staff in the hotel were so hellpful and friendly
location, cleanliness midges!
Very nice and large room, with excellent view
First up the view we had over the loch and mountains were spectacular. The rooms were not all that spacious but did the trick. The health spa facilities were adequate as were the breakfast, you ate what you wanted. The only compplaint from us was the bar prices & if you were paying full whack the evening meals, at £22.50 plus drinks it was over the top. Fortunately we landed on our feet with a £10pp off our 1st night for a meal which was very helpful and the 2nd night it was a set price £15 for an oriental buffet style meal. Had that not been the case we would have ate elsewhere. Free golf at the dragons tooth was an added bonus. See above
the location,unbeatable and the staff were excellent,anything you asked them was dealt with cheerfully and professionally,pool and sauna excellent,will definitely stay again.
Very good base for exploring the west coast.
Room was warm, clean and comfortable. Staff - greeted with being told i will have to park elsewhere as other guests have booked parking spaces. I was not offerred the opportunity to book a table for dinner or asked if i wanted a newspaper. When i went to the resteraunt i was told it was fully booked so i could book for an hour later or ' walk into town'. I reserved for an hour later and went to the bar where the service was poor and abrupt. The barman seemed to be more interested in talking with colleagues.
Attractive room with tea and coffee - making facilites, very good restaurant with excellent food. Staff exceptionally helpful, lovely bar area with comfortable seats, and adjacent conservatory area overlooking the bay. Have stayed before, but much impressed by the general standards, the staff, and the general warmth of the hotel. Very much enjoyed our stay, and would be happy to return. Parking is quite limited in view of its situation, but is available on the street nearby.
All staff were very helpful from checking in to checking out. Hotel was also very peaceful throughout and this is important to me on business related overnight stays. Unfortunately,I did not have the time to make use of the leisure facilities on this trip,but hopefully will get the chance on my next trip.
The views and location.
the bar from hotel and the hot tube i didn't like the room,it's not deserve the paid money.
a nice hotel, friendly staff, and the food was very good.
The location of the hotel was perfect. The view of the bay in the evenings and mornings was particularly romantic. Easy access to the train station.
The golf in the area The lack of parking facilities
Comfortable beds and good food. Both nights awakened between 3am - 4am by two loud talking women in corridor outside. This was remarked on by other guests.
Goo staff attitude. Good food pleasant decor spar facilities very good hot tub especially Please write at least 15 words Broken shower toilet didn't flush several light bulbs not working in room poor attitude to mainteanance
the food, the service, the comfort of the beds
We had our own private accommodation area with 2 ensuite bedrooms and hallway overlooking the marina. Ideal for the dogs. Food was excellent. Owners and staff most helpful and the covered outdoor areas make smokers feel more welcome.
Friendly welcome comfortable room good food very relaxing over looking marina
The bar / restaurant overlooked the harbour, which was very pleasant. Breakfast was very good. The area in which the hotel is located is very quiet, and only 2 miles from the town of Oban, (on the main incoming road, that is handy). Rooms were very clean and well appointed. T.V. in the bedroom was a bit too small. Bar area only had dining room style tables and chairs. Ideally, this area needed to have some lounge style tables and chairs.
The staff were very friendly and helpful, food was excellent, view of the marina was great and they were great with our dog. None
Excellent value for money. Staff very attentive and food lovely
We were delighted with our room and the overall improvement in the hotel which had been renovated since our last visit. The breakfast was excellent and the staff in all respects very good. No complaints whatsoever
Their cute restaurant downstairs -- Weird way to get to the rooms, you go to the back, past the bathrooms, and then up these stairs that looks more like a servants entry. Definitely doesn't feel like a luxurious stay considering the inital impression of how you even first get to your rooms --The water heater was out on our floor so even though it was so cold out and all you wanted was a hot bath, the showers were chilly and even the heater for the room didn't work well so it was cold in the room -- The staff was also not all that friendly. As a traveler, you just want to connect with people, but they seemed dismissive and unfriendly. -- It's too bad as the location is so great but they really need to feel more like an upper scale hotel for where they're located, do remodeling to make the entryway or how you get to your rooms nicer, do not put people on floors with broken heaters, or next to other rooms that you will be able to hear others through the walls (which also happened). Space out the rooms if there is availability so you're not sharing a wall with someone.
I found parking a problem, there are not enough car parks available for guests
having stayed here over last few years found the rooms to be very clean and tidy and the decor much better though the room prices to be a bit steep compared to other hotels in oban
Good location. otherwise, it's a very stale, and soul-less hotel. Very rude reception staff. I was put on the second floor and stupidly the lift didn't stop at the second floor- so I had to cart my bags up the stairs- would you not put guests on a different floor if the lift's broken? It's in a good location, but is a huge somewhat run-down hotel with no character or charm about it.
newly-refurbished room;very nice indeed Breakfast a bit uninspring,but that's a small quibble. The bar downsatirs had zero atmosphere(and zero drinkers)so we avoided it
Breakfast The hotel generally looked a little bit the worse for wear, but it was clear that renovations were in progress, so I'm sure that will improve soon.
Have stayed here twice before in past two years - very handy for visiting friends in Oban. The room we had this time was the nicest yet regarding location - wonderful view over the bay and very quiet. Beds are very comfortable.
It is geared for bus groups.
very pleasant stay, superb location
The view from our room The room was not very clean. there was what looked like juice had been spilled on the skirting board, and hadn't been wiped. The window frames need to replaced. Only 1 chair which we found an inconvenience. There were prominent water marks on the ceiling which looked like the result of flooding. In my view the room did not justify the price charged by you. My wife and I had trouble with the manual lift doors.