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I love this hotel! Next trip Im back! Nothing...
Close to motorway. Good for one night on our way to Italy. Free parking for car. Clean rooms with good beds. Limited choice of meals in restaurant. Very basic. Breakfast very simple. When almost all guests have had their breakfast the waiter started to refill empty plates. All in all price/quality ratio for hotel + meals was too high. Can easily be changed and improved.
The friendly and professional approach of the hotel staff. It made it pleasure to stay at the hotel. It is a hotel we frequently stay at when travelllng between England and Italy and have never been disappointed. The fact that the hotel menu did not seem to include organic or free range food.
Easy access from the motorway. No character, no atmosphere, very much a quick overnight stopover, up&away place.
We had a lovely stay at the hotel..The location was breathtaking,the staff were very friendly and helpful..Maybe make the menus in English to help out the humble tourist!!!
Very nice, family operated hotel. Excellent location - 1 min from the motorway - yet very quiet. Exceptional quisine - overall I very strongly recommend this hotel to everyone travelling through the Switzerland.
Fantastic views of the Alps, friendly staff, great food at a reasonable price
Nice place, comfortable room, service, honest breakfast, good quality restaurant. The room we stayed was smelling to cigarette smoke.
Too many tree....on the walls
I liked the sound of the nearby river, fine bath
very well located hotel and with roomy and comfortable room. The kitchen closes very early, 9:30 pm. Elevator doesn't exist.
Lovely location. Very friendly staff and helpful management.
No elevator and we were on the third floor. Of course it is an old building and it is hard/impossible to install one.
Convenient location for a stop between north and south slopes of the Alps. Fine room. Too expensive for what you get. No elevator.
Free secure motorcycle parking, good breakfast and dinner
Nice hotel and rooms.
It was a disaster.My wife and I drove on the very steep mountain, narrow roads and its very far from the autobahn.Very disappointed won't stay there again.Accommodation was poor with regard to the cost we paid.
Nice location, friendly staff, good restaurant. Good value for money.
everything, the road was closed, so we arrived at 12 midnight, they did not mind waiting up for us and also made us something to eat and drinks, rooms where great, highly recomended to anyone
Staff were very welcoming and helpful Lack of car parking
It was in a good location Very spartan for 150 CHF a night
The hotel staff were very friendly and thankfully spoke good english as my german is poor. We stayed in an apartment which is located a short distance away to the rear of the hotel, with its own underground car parking space. You can then use the hotel restaurant if required.
Nice staff, good food. On a busy main road and lots of traffic noise late into night meant we didn't get a lot of sleep. Also bar terrace was directly below our room so noise from patrons was very loud.
We felt extremely welcomed, the owner and staff were very kind and accommodating. These people know how to look after their customers. On arrival there was a problem with the room, it wasn't the type we had booked. They went to great lengths to give us different options and make sure we were happy with it. The food they offer is superb, made with local produce and you can taste the difference. We would have stayed a few more days if it wasn't so expensive. For this reason during this trip we spent most of our holidays in France and Italy and kept our stay in Switzerland to the minimum.
Staff is excellent, went out of their way to assist us with a non hotel related issue. Internet access was good. Scenery was excellent in the area and from the hotel. Rooms were quiet. Architecture and hotel decor was excellent. Food menu was good. Food was pretty expensive, however, I do not have a comparison to reference with other hotels in the area.
Set in a lovely village the Hotel is beautifully decorated with flowers. The room was spacious and very clean We were the only couple in the hotel that night and due to energy savings the interior lights in halls and passage ways were unlit as they were on timed switches. A light in the entrance hall /reception would have been better.
Complete Hotel seemed to be renovated recently. Old details where nicely kept into the new designs.
Small, but very clean room. Very good breakfast. Fabulous location. Staff was courteous but a bit cold. Price seemed a bit high.
The hotel felt very cozy and warm and the hIstorical significance was appealing to me. The restaurant was excellent and offered wonderful local and regional specialties. Breakfast was also great, very generous. Free wifi was definitely appreciated. Professional staff. No.
The helpfulness of the staff when my husband slipped and fell during the night. The location is nice. The shower room is very small, and a sliding door instead of one that opens inwards would be a very sensible modification.
very friendly staff - excellent price - excellent restaurant Not a thing
Friendly staff, good restaurant - good hotel for a stop over heading south.
Good breakfast No Balkony
Location, and the restuarant for dinner. Excellent food and good wine - service very good. Very freindly staff in both restuarant and hotel. The pillows really need replacing. We have stayed in two different rooms and in both they are very poor and thin. Take your own. Beds ae comfortable. The shower again in our room didnt work properly and again this is an area that could easily be updated by the hotel and one that is actualyl necesary for the prices that they charge. We would stay here again - and hope that they may consider updating these points in the hotel as it really is the only thing that lets it down for us.
breakfast was nice, staff really friendly the beds were not really comfortable
How can you have a room with a bed that's 60cm wide ?
Convenience to what I needed to do and helpfulness of staff.
The room was basic, staff friendly, most spoke english, the food in their restaurant was the best we had in Switzerland for the price.
Easy to find. Excellent staff. Spotlessly clean. Biasca, Switzerland is a beautiful quaint town. No.
Excellent value for money. Owner couple is extremely friendly and helpful. The rooms are clean. Adjacent gas station owened by same fellow carries benzin at a reasonable price. Town has absolutely nothing to offer. Its a pitstop to break the journey. I was a bit skeptical about room facing busy railway tracks across the street from prior reviews but this really is not an issue since windows eliminate 80% of sound when shut.
It was pretty average stop-over for the money. You didn't feel very welcome by the staff. But nothing to really complain about, it just wasn't a hotel you would make a point of going back to..
its a family business and of course the politness and service we received from the owner A coffee or tea facility in the room, before someone goes down for breakfast. Also parking facilities, althougth owner allowed us to park in his private space. There were no signs at all on the road for the hotel, nobody around in the evening to ask and so difficult to find
quick assess to the hotel fron highway, we used the hotel as transit hotel on our way to Italy. Simple hotel but nice atmosphere
A small and ancient family business with a hotel, restaurant, grocery and gas station. Perfect for overnight stay. Simple but good menu for about Euro 25,At the back of the hotel no disturbance of the trains going by in the front ( at about 200 meters). No elevator. With 3 floors. Beds, especially 3rd bed not big for adults.
During our stay at Defanti, we liked the service the most. As we had called in to be later, the staf didn't hesitate to stay and wait for us to arrive. Even after having arrived they served us drinks from the bar.We're very satisfied and have planned to use the hotel more often in the future. no
Size of the hotel (quite small), pleasant family atmosphere, comfortable room with quite big bathroom (need not be the case in all rooms!). Somewhat noisy environment (railway, local road, motorway nearby). It's no surprise, considering the location in a narrow spectacular valley with all the traffic up and down San Gottardo. When you shut the window, however, the room is quiet enough.
The staff were so helpful, warm and interesting--it's been owned by four generations! The food was good as well. The room was a little small but it worked.
Very friendly and good staff. Clean rooms, good breakfast and dinner.