Would you like to save as your currency permanently or for this visit only?
A small and ancient family business with a hotel, restaurant, grocery and gas station. Perfect for overnight stay. Simple but good menu for about Euro 25,At the back of the hotel no disturbance of the trains going by in the front ( at about 200 meters). No elevator. With 3 floors. Beds, especially 3rd bed not big for adults.
During our stay at Defanti, we liked the service the most. As we had called in to be later, the staf didn't hesitate to stay and wait for us to arrive. Even after having arrived they served us drinks from the bar.We're very satisfied and have planned to use the hotel more often in the future. no
It was pretty average stop-over for the money. You didn't feel very welcome by the staff. But nothing to really complain about, it just wasn't a hotel you would make a point of going back to..
The staff were so helpful, warm and interesting--it's been owned by four generations! The food was good as well. The room was a little small but it worked.
its a family business and of course the politness and service we received from the owner A coffee or tea facility in the room, before someone goes down for breakfast. Also parking facilities, althougth owner allowed us to park in his private space. There were no signs at all on the road for the hotel, nobody around in the evening to ask and so difficult to find
Excellent value for money. Owner couple is extremely friendly and helpful. The rooms are clean. Adjacent gas station owened by same fellow carries benzin at a reasonable price. Town has absolutely nothing to offer. Its a pitstop to break the journey. I was a bit skeptical about room facing busy railway tracks across the street from prior reviews but this really is not an issue since windows eliminate 80% of sound when shut.
Very friendly and good staff. Clean rooms, good breakfast and dinner.
Size of the hotel (quite small), pleasant family atmosphere, comfortable room with quite big bathroom (need not be the case in all rooms!). Somewhat noisy environment (railway, local road, motorway nearby). It's no surprise, considering the location in a narrow spectacular valley with all the traffic up and down San Gottardo. When you shut the window, however, the room is quiet enough.
quick assess to the hotel fron highway, we used the hotel as transit hotel on our way to Italy. Simple hotel but nice atmosphere
The hotel staff were very friendly and thankfully spoke good english as my german is poor. We stayed in an apartment which is located a short distance away to the rear of the hotel, with its own underground car parking space. You can then use the hotel restaurant if required.
Staff were very welcoming and helpful Lack of car parking
Nice hotel and rooms.
Free secure motorcycle parking, good breakfast and dinner
Nice location, friendly staff, good restaurant. Good value for money.
everything, the road was closed, so we arrived at 12 midnight, they did not mind waiting up for us and also made us something to eat and drinks, rooms where great, highly recomended to anyone
We felt extremely welcomed, the owner and staff were very kind and accommodating. These people know how to look after their customers. On arrival there was a problem with the room, it wasn't the type we had booked. They went to great lengths to give us different options and make sure we were happy with it. The food they offer is superb, made with local produce and you can taste the difference. We would have stayed a few more days if it wasn't so expensive. For this reason during this trip we spent most of our holidays in France and Italy and kept our stay in Switzerland to the minimum.
It was in a good location Very spartan for 150 CHF a night
Nice staff, good food. On a busy main road and lots of traffic noise late into night meant we didn't get a lot of sleep. Also bar terrace was directly below our room so noise from patrons was very loud.
It was a disaster.My wife and I drove on the very steep mountain, narrow roads and its very far from the autobahn.Very disappointed won't stay there again.Accommodation was poor with regard to the cost we paid.
Very friendly people and a very clean room! Only 7 km after the Gotthard tunnel. Good stay during the trip to Italy.
Good for a short stay, easy to find and parking on site. Basic, slightly dated but clean and comfortable. Staff were helpful. Food is locally sourced and very fresh - would definately recommend the hand-made pasta!
cheap and basic but very clean. welcoming family staff and excellent food close to small train line
Very friendly family and the son spoke english so good. Delicious food also!! A little noisy, because the motorway and the railway are near.
Kindness of staff. They don't want to sell, but to give you a pleasant stay (and dinner). No.
The Owners and operators were very friendly and helpful. Both the hotel and the restaurant were spotless. The restaurant food and service were great!
It's a family hotel and the staff are friendly, helpful and thoughtful. Food was good and the house merlot was excellent. it's a simple hotel so don't expect anything particulalry snazzy. But as an overnight it's great.
Location, excellent food, frienbliness of the owners. None
The staff was friendly and the hotel was clean. If you purchase the 5 franc breakfast, be aware that it is bread and coffee.
Complete Hotel seemed to be renovated recently. Old details where nicely kept into the new designs.
The hotel felt very cozy and warm and the hIstorical significance was appealing to me. The restaurant was excellent and offered wonderful local and regional specialties. Breakfast was also great, very generous. Free wifi was definitely appreciated. Professional staff. No.
Small, but very clean room. Very good breakfast. Fabulous location. Staff was courteous but a bit cold. Price seemed a bit high.
Staff is excellent, went out of their way to assist us with a non hotel related issue. Internet access was good. Scenery was excellent in the area and from the hotel. Rooms were quiet. Architecture and hotel decor was excellent. Food menu was good. Food was pretty expensive, however, I do not have a comparison to reference with other hotels in the area.
Set in a lovely village the Hotel is beautifully decorated with flowers. The room was spacious and very clean We were the only couple in the hotel that night and due to energy savings the interior lights in halls and passage ways were unlit as they were on timed switches. A light in the entrance hall /reception would have been better.
Too many tree....on the walls
Nice place, comfortable room, service, honest breakfast, good quality restaurant. The room we stayed was smelling to cigarette smoke.
Very nice, family operated hotel. Excellent location - 1 min from the motorway - yet very quiet. Exceptional quisine - overall I very strongly recommend this hotel to everyone travelling through the Switzerland.
No elevator and we were on the third floor. Of course it is an old building and it is hard/impossible to install one.
We had a lovely stay at the hotel..The location was breathtaking,the staff were very friendly and helpful..Maybe make the menus in English to help out the humble tourist!!!
I liked the sound of the nearby river, fine bath
Lovely location. Very friendly staff and helpful management.
very well located hotel and with roomy and comfortable room. The kitchen closes very early, 9:30 pm. Elevator doesn't exist.
Fantastic views of the Alps, friendly staff, great food at a reasonable price
Convenient location for a stop between north and south slopes of the Alps. Fine room. Too expensive for what you get. No elevator.
Charming staff, nice location between the mountains although San Bernardino itself is not extremely nice.
Nice, clean, well furnished hotel, good value for money
The hotel family owners were very friendly. More attention needs to be given to house keeping.
This was a return visit to San Bernardino. Our room overlooked the the village church and offered a great view of the mountains. It's summertime quiet offered a relaxing visit. The hiking was great, and a trip over the pass gave us spectacular views, plenty of hairpin turns and a lovely alpine lake at the top. Stop and add a cairn to the many that visitors have left there. The inclusive breakfast was excellent. Make sure you walk around the town and take in the stone roofs; they're intriguing. Leave your window open at night so that you go to sleep and awake with the quaint sound of cow bells.
Wonderful location, very friendly staff, family atmosphere
The room was very clean and we had a very good sleep in this very nice mountain environment.
Lovely hotel in a stunning location. Accomodation is pretty basic (we were in a 4 bed room), but warm, comfortable and spotlessly clean. The hotel has a great indoor pool, and plenty of room to lounge. The bar is great, and the food in the restaurant was excellent. A really nice place to stay, and the staff, without fail, were fantastic. Recommended. Absolutely nothing!
Amicable stuff good breakfast wonderful nature just as we expected