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I thought the accommodation was of a very good standard. Plenty of plates,cups,saucers and cutlery but no kettle or pans to boil water or cook anything
Very quiet and clean. Remote
Although alittle difficult to find, was close to motorway yet very quiet, clean and accomodating not many places close by to eat or shop
The appartments were large and well appointed and overall well looked after. Having the kitchen was an un anticipated bonus for us.
close proximity to the airport allowing a trip to Ostia Antica before flying out in the afternoon lack of cafes & restaurants in the immediate area meant there was little option but to dine in the hotel restaurant which was very ordinary and somewhat overpriced for what was on offer.
Ok. Breakfast: they could put better stuff on the table. Otherwise fine
THe staff was kind and helpful. The beds were very comfortable, and the meals at your resturant were gastronomic. nothing at all
We only needed to stay one night prior to leaving Italy via Rome's airport. The location was perfect as it was a few miles from the airport. The hotel was very reasonable and the staff accommodating and helpful. The parking was another bonus since we had a rental car.
the confort bed and the breakfest The Hotel Sign is not clear.
We were sitting on the sofa in the foyer waiting or our shuttle, and we both got many flea bites(or similiar). They were very itchy and lasted for more than one week. The sofa needs spraying regularly, especially if there are animals is using it.
It was at short distance from the airport and provided a clean good bed for one night, nice garden too... The shuttle was difficult to find at the airport (to signs whatsoever) and no service on sundays.
Very efficient check in and check out, and shuttle service to airport. Also interesting location - unfortunately I was only staying one night but shall hope to come again for a few days and see more. Bright, cheerful service and nice breakfast room.
It was placed in a quite area outside of Rome next to OSTIA village poor buffet for breakfast
Clean, comfortable, friendly staff. Very affordable The walls are paper thin. I could hear EVERYTHING from the room next door. My stay here literally did not allow me to go to sleep until the couple next door to me did. The noise from their conversation, television, and everything else going on in there room could be heard crystal clear in my room. Please invest in some ear plugs if u plan on staying here.
the friendly atmosphere
Extremely comfortable and beautiful. The staff are available and helpful. Good location. I was surprised to find that my room did not have a USB input for direct charging of most electronics. Something I have recently begun stumbling upon at other hotels and train/plane and longer bus transit. Wifi on the ground floor only was frustrating and came across as a cheap call considering the incredible rates of the rooms. No outlets by the beds.
Large room. Because the floors were not carpeted, we could hear the people above us walking around.
location is unbeatable totally understaff you should have no expectation on service as it is extremely slow for check in check out and also the breakfast is like junk.
No wifi in the room, no English TV, cold pool
Staff was very friendly and welcoming Showers were old and drain was slightly clogged when showering. Breakfast was much too expensive for the quality we received, stale and cold.
close proximity to terminals a tad pricey
It was very clean and comfortable Long wait to check in, no overall info when you check in, had no hot water to shower and was charged an extra $80 that I'm still trying to find out what that was for! Very disappointed
Comfortable bed; good location for airport; good soundproofing Charge 20 Euros for 1 day in-room WiFi; no electrical outlets at sides of bed; hot water not hot enough
The location was perfect. I particularly liked the shuttle to the center of Rome. That was a very pleasant surprise. I want to get to town and anticipated the train but found the bus to be a very welcome surprise. No good coffee in the lobby early in the am. Many travelers were up when I was leaving (4:30 - 5:30am) The coffee in the room was poor quality and there wasn't any in the lobby like I find at so many other hotels. Its a small comfort that goes al long way.
The bed was not comfortable and the shower never got hot. My flight was so early that the shuttle was not running so I had to take a taxi which cost €20 for the short ride. Would only stay here again if it was cheaper than the other options. The rooms look a little outdated and worn but was clean overall. My tv did not work. Good for just a bed to sleep in before a flight.
Proximity to airport, free pkg and beds. Hot water side of sink faucet and shower flowed a yellow (similar to urine color, but was NOT urine- prob some maintain work) water making it unusable. Front desk staff was advised and seemed minimally concerned/nochalant, I tried to show her a photo and she didn't want to see it (looked like a sink full of foaming lemon jello) That just couldn't be healthy or safe. We passed on brushing our teeth with their tap water and their free breakfast. I sure wished I could post the photo of the filled sink here, but use ur imagination. We WONT be back. A sad closure to an otherwise great two weeks in Italy.
The breakfast included was great. There was lots of fresh fruit and plenty of options. The shuttle airport shuttle was convenient, but please note it cost 6 Euro per person each way. The hotel lobby, restaurant, and pool were nice, spacious, and relaxing. Down the street there were plenty of good restaurants within a decent walk. The shuttle cost 6 Euro per person each way. This should be clear on the initial advertisement, not hide. In fine print on a pdf buried in the website. Most US hotel shuttles are free of charge, so all potential customers need to know before they book that there is an extra charge for this. The rooms were fine, but not super clean, and could definitely use a remodel.
Very nice stay, people were friendly and professional. Food was great everything I needed was right there.
The hotel was located not too far from the airport which was convenient but came with a sacrifice of noise. the noise from the planes was just too much, it was like they came through the room. There was brown water from the faucet, the worn shower curtain looked messed up, the shower head was dirty and sprayed all over the place, there was a bunch of dirty caulking with mold along the tub, there were several cracked tiles, the smell in the room just wasn't nice and fresh but old and worn down, the smell in the hallways was nasty. The staff hardly spoke to me when checking in, as if they don't speak English or are uncomfortable with Americans. The restaurant had a long wait and the food was mediocre at best. We stayed here because we were tired from traveling around but will not likely return or recommend, definitely not what we expect in a 4 star place.
Closeness to the Airport Carpets makes it look dirty, and too expensive compared to others with same Quality. Also, staff was not too friendly.
Good swimming pool Room distance is too far
convenient location 5 minutes from the airport
efficient check-in , courteous staff, good stay nothing in particular
the facilites - the pool and the dining room the rooms are a little bare
We booked this hotel for our flight home after a week in Italy. It was perfect!! We booked the breakfast included rate and are glad we did. It was delicious!! The rate was great, the staff was very kind, and the free shuttle was perfect. I judge cleanliness by the grout on bathroom tile floor and this bathroom was spotless! This was our least expensive hotel the entire time we were in Italy. You will not be disappointed!
The directions provided by the hotel about where to catch their shuttle at the Rome airport are not clear. They didn't tell us to look for the "airport parking shuttle", so we spent time looking for a "hotel shuttle" bus stop. The staff at the hotel was professional, helpful. The "hotel" shuttle was actually the airport parking lot shuttle that made 7 stops before it got to the hotel the night we arrived and 3 or 4 stops before it got to the airport the next morning. In the morning it actually took about 20 min. to go the few miles to the airport. I suggest that this be included in the hotel information-that it isn't a "hotel" shuttle and that you should expect to take longer to get to the airport. And yet, as we arrived at the airport, a Hilton Garden small shuttle van pulled up next to us!!!!!
Hotel was great for the night before a flight - the shuttle service was very good with buses coming every 12 minutes or so, the service was timely and efficient and free. Breakfast was good. Hotel lived up to what is expected with a Hilton. If I had to pick something the wifi was slow on occasion .
Comfortable room Helpful staff Breakfast Free Airport Shuttle Everything was fine.
Very accommodating, we were not there long but we're very well taken care of.
Priximity No signs for Airport Shuttle to the hotel!!! Horrible waste of time. Not the first time I've experienced! The food is also not so hot- (Catering to too may American tourists?)
Very clean and spacious. Nice to stay here after staying at some outdated hotels in Italy. Not walkable from the airport, must take the shuttle. That's not really an issue, however, since it arrives every 12 minutes
Quick clean in and out for Rome's Fiumicino airport If you arrive from the city of Rome by train, which MANY do, there are HILTON signs as you walk a healthy distance with your luggage. The problem is that the signs are for the OTHER Hilton (a nice hotel too). If you follow the Hilton signs you walk in the wrong direction. Theire are two Hiltons- there should be two sets of signs. This caused us real problems.
The shuttle really couldn't be easier. There is literally only one hotel closer to the airport. The staff was nice, the rooms were clean. It's a bit busy give it's proximity to the airport, but not too bad off-season. Breakfast was ok. Nothing fancy, but very much in keeping with the general style and quality of average hotels I've been to in Italy.
Bed was comfortable. Once we found the Airport shuttle it was convenient from the Airport Took us 20 minutes to find the shuttle stop. Very poor signage. Shuttle smelled of mold and cigarettes. Toilet bowl leaked at the bottom when flushing. Yes, there was pee all over our bathroom floor, didn't flush again after that. Flushing button pushed all the way through the fixture when pushed. Made me feel like a much stronger person than I am. When I complained to the front desk staff they gave a confusing shrug, somewhere between: "I don't know" and "Oh yeah, they all leak". In their defense, it was like 5AM, I don't think I'd be able to muster empathy at that time either.
amazing clean airport hotel with quick shuttle service staff was incredibly slow and unhelpful
The hotel is new, clean and super convenient to Fiumicino Airport. The shuttle bus had me there in less than 12 minutes, delivered directly to my terminal with ease. The room was super clean with a small, but excellent balcony overlooking the small harbor. The stall was very accommodating and were not bothered at all by my limited Italian. I would stay there again for any pre-flight night out of Rome.
The staff at this hotel were helpful and provided excellent service. The hotel is quite close to the airport, modern and quite new.
Very comfortable, good bed, good breakfast, big room Location is at a small town.
The staff was what I liked best - they were very friendly and helpful and the location was fantastic if you're looking for an overnight stay not far from the airport. There was also a great family restaurant next door which was very convenient.
staff very helpful. Seccy is a brand new hotel (opened 2 months ago). Close to the promenade and the airport. no free shuttle service to the airport. still a bit of a paint smell. hard to find (off the main road)
Most convenient for distance from and to the Airport Aircon
Close to FCO airport, great staff
the shuttle bus was very convenient and reliable, all the staff in the hotel were friendly and helpful. I had a very early check in and my room was ready when I arrived at the hotel at 7am! there was no extra charge for the early check in which was wonderful. I would definitely use this hotel again and recommend it to friends and family. only the coffee!
The staff was very nice. The wall between the rooms are thin. Furthermore the ground floor was always loud due to tourists. I could always hear voices from the next room.
convenient to airport no elevator from first floor
This is a great hotel for an overnight stay when you don't want to be too far from the airport. It is not far from Fiumincino airport and a shuttle can be arranged by the hotel. Our room was all we could wish it to be and there are some wonderful family restaurants nearby, including an excellent pizza restaurant next door.
It is close to the airport and very accommodating with flight delays. Clean rooms and friendly staff.
Countryside view and breakfast were lovely. Staff communicated in English. Internet was non-existent to very-slow. We were vacationing and had a very difficult time sending occasional updates to folks back home. The hotel is well-priced but became more expensive than desired after factoring in transit to and from the city and airport. (Staying in the city and paying a bit more for a hotel is a better option if you want to enjoy the city.) No English channels or English subtitles available. Very thin walls, but thankfully, no one in the adjoining room until the last day of our stay. Everything sufficient. Location was a draw-back since we were there to enjoy the city. If you want to countryside retreat, this place my be a good option. Restaurant was overpriced. Other close restaurants but walking is dangerous as a result of no sidewalk and crazy Roman drivers!
This is fantastic place to stay when you are not in rush and want to disconnect from stress. I was on business and it was ok for the purpose. Hotel staff was more than helpful. They just opened the place two weeks ago. Restaurant food was terrific. They make their own bred and few different types. Overall, I highly recommend this place.
Beautiful room that was very clean, nice personnel. I stayed in Room 104 and never got any sleep. There was no way to get any sleep as There was a load aircompressor going on every few minutes that was load, rattled the walls and window. I had 18 hrs of traveling the next day. I asked for a refund but none
A clean place with friendly staff. Bed was comfortable. The room--for four--was way too small. It would've been small for two. It's also in a sketchy neighborhood.
Booked the room as an overnight-er to fly out the next day. The new side of the hotel was very modern and efficient. However beware of room 111, it has no windows, only a sliding door that looks out to a stucco wall, feels and resembles a space capsule. In room mini bar has water at $1.50 euro ea. Mattress was comfortable and had a comforter as the only cover. Good buffet in the morning however it is continental without eggs. Shuttle ran on request but the driver had a bad attitude. Must be related to the desk clerk. The desk clerk was extremely rude and unhelpful. I requested a room with a window and he gave us a room in the old section. Holes in the wall, thermostat broken off the wall. Carpet in the room and in the hall was stained and dirty looking. Air temp was around 80F with no open-able window and all the air conditioners were not working. Returned to the clerk who was watching soccer away from the desk and he begrudgingly gave us our first room back, (would like to write Comfort and complain about his attitude).Beware of the shower stall, if your over 200 pounds you will have trouble fitting into it. Be sure to reserve a time for the shuttle, otherwise it does not run every 20 minutes as advertised.
proximity to Fiumicino city and airport the shower wets too much of the bathroom floor. It needs some kind of barrier to keep the water in the shower doors.
nothing the attitude of the staff -rude impolite unhelpful-. unreliable shuttle service -waited for a long time until finaly having to take a taxi- . Poor quality breackfast. No signage whitin the hotel. Poor and morbid decoration.
We stayed here because we had an early flight to catch out of the Rome airport. It is a very nice property with recently redone rooms. The taxi ride from the Rome Termini railroad station was 75 euros. We would have taken the train to the airport (14 euros a person) and then a taxi from there to the hotel, but we were a party of 5 and the taxi was cheaper for us.We called the afternoon before we arrived to reserve a space on the shuttle, but when we arrived we were not on the list for the first shuttle as we had requested. There was an animated discussion but eventually they were able to get the two in out party who had a very early flight onto the first shuttle and the rest of us followed about 20 min later.
Clean and basic - ok for a one night transit through airport
Staff had control of the English language. Room had plasma tv;air-conditioning and balcony. Bthroom good. Free shuttle service to airport handy. Two blocks from beach.Good breakfast included. Restaurant and bar closed due to Italian summer holidays.
Lots of space
The staff was very helpful. My room was perfect. I was within 15 min of the airport. Lack of information to local restaurants and or shopping in the area.
Room was clean. We walked into town to find restaurants. It provided a very relaxing last day in Rome. 4 of us chose this hotel because of the free shuttle from the airport. We phoned hotel from the airport and was told the driver was having lunch and we'd have to wait two hours for pick-up. So we ate lunch at the airport waiting for him. The day before check-out you have to let them know what time you need the shuttle to the airport. We could not avail ourselves of the free shuttle because we had to leave at 6 am and the shuttle does not begin until 7 am. A private taxi was necessary, at the cost of 20 Euros. Other complaint: breakfast was minimal compared to what other hotels in Italy provided.
Very nice facility, more surprised that the reception girl can speak Chinese.
I liked the restaurant, nice pasta selection. The room was very clean, but the facilities were not favorable; the heater did not seem to work and the shower gave us trouble to keep the water hot. We had to preheat the water, but it was not working, it wouldn't stay warm for a minute and go back to cold water.
Good Sevice,Nice location,
It was near the beach. The staff were very nice, and drove out to the bus stop to pick us up when the bus driver dropped us at the wrong place. The website claimed it was 6 km from the airport which was why we chose it, as we were flying out the next morning. The actual distance in a straight line was probably accurate, but misleading, because to get there you must drive about 15-20 km which cost 35-60 euros depending on the taxi. Had we known this, we would have stayed somewhere else.
good receptionist, and good car-picking up
Location near airport main factor in choosing the hotel. However, cost of taxi or shuttle from Airport to Hotel was 40 to 50 Euros and only took 20 minutes. The hotel was excellent, room very large and ensuite was enormous. Unfortunately, only there overnight so unable to look around the area. N/A.
Giusi, who I assume is the manager, has worked at this hotel many years and is always extremely friendly and helpful. No bad points at all!
The hotel was very dirty and far from the Rome Airport. I would not recommend this hotel to anyone.
Everything! It was the best hotel we stay in our trip! Some part of the Hotel was out of order, maybe because is a hotel in a beach and it was out of station!
We spent the night at this hotel because we had an early flight the following morning from Fiumicino airport. It is only 20mins away and the hotel shuttle driven by Gianfranco was very efficient. It costs 10eur each way per person but this is definately less than a taxi if you are only 2 persons. We left the hotel very early but we were still given some breakfast including chocolate croissants. The room was clean and newly renovated. The shower was fantastic! I would recomment this hotel as an airport hotel but also as a seaside resort for summer. Cant complain much, just maybe that you would expect the shuttle to be free.
Nice Beach, shame that had no time to use it. Pretty difficult to find at least in the night time. Pretty warn out place. The snoaring from the next room was very audible.
nothing within walking distance, other than a restaurant which was very good.
The rooms are very big and comfortable. The breakfast was very poor, not for 4 stars hotel, also the breakfast room is very small and the staff was very rude.
Everything was very clean. A little hard to find as sign is not very visible, staf was very helpful and welcoming
the room was fairly clean sure; "breakfast" is a yogurt, we got the room with the slanted ceiling I guess so we could keep hitting our head against the ceiling.
The suite was spacious and had a nice kitchenette. The location was very convenient
Staff was particularly friendly and helpful.
Staff was extremely helpful. One drawback is they avertise a shuttle. My experience with hotels and shuttle's they are readily available. There shuttle was available from hotel to the airport but had problems with airport to the hotel. breakfast
It is very close to the airport and easy to return a rental car when you leave. The area is not a location to stay for an extended period, but the hotel is well run and the staff is very helpful. the hotel did not have an elevator to access the upper level.
The staff was very polite, useful. Also they spoke English very good. The room was good, large and quite cheap. Airport shuttle bus works well even very early in the morning (5am). There are no places of interest in walking distance. The shuttle bus can be more expensive than taxi depending on your departure time. There were few hairs (not mine) on the sheets of one of the beds.
Rooms, breakfast, staff, parking, airport location: all excellent
restaurant service ! the lady was wonderful, helpful, and always had a big smile, and the food was good.. location was good. don't leave the hotel area . i like that the airport is less than 5 mins away. hotel DIDN'T have any mickey mouse or bugs ! :-) the customer service in the front desk. very cold and rude . the pool was very cold.. bed :-( a little to hard.
convience to the airport The surliness of the desk at the afternoon shift.
We werw charged for airport shuttle. Upon arrival we were told that they would not chage for it. However when checking out at 8.30 am we were charged for ur consumtions but at 9 am we were asked to get down of the shhttle and pay for both trips
room was too small . first day no hot water in the shower . noisy . staff talkig loud . i had to go to the receptionist everyday to reactive the keys .
The staff! Everyone was extremely helpful which was needed after a long travel day and the start of another travel day. A good nights sleep.
Close to airport. Very clean hotel. Facilities were good. Good for overnight stay. The airport shuttle costs 6 euro each way. In the hotel description it makes it sound like it is free.
Proximity to the airport. newly re-furbished rooms and the meals at the restaurant were excellent. The cat in the reception area!
Nice room. Fine restaurant, although closed Sundays. Good restaurants nearby. Get an ice machine!!!!
We stayed at the hotel prior to our early morning flight.
Room had just been renovated so was very clean and roomy .It was very quiet and no jet noise!!! We were able to pay 19Euros and upgrade to use in room internet[ keyboard very slow] and all the movies we wanted were in english.
As I had only a short stay I found it very convient being close to the airport. I had a walk down to the small port that was close by.
clean pool under repair
This is a family operated place . The owners are very , very Nice and explain the area & include there own shuttle service To the airport . It's hard to find good customer service in Rome This family that runs this place knows what they are doing . I will stay Here again if I need a place close to the airport .