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better than described
We have a young children, we asked why the swimming pool has got such a cold water ...the manager answered "I am sorry, but this is not an hotel for young children..."...not a nice answer (never hear something similar in a 5 starts hotel....)
The staff were fantastic, they were all very well trained and very attentative to our needs
great location and SPA facilities; friendly staff and available to help
Wow! An amazing hotel with 5 star service and staff. Felt totally pampered and taken care of for the whole stay (4 nights). The room was wonderful and made up twice a day. The poolside was beautiful and the restaurant food outstanding. The spa and wellbeing centre does not match the 5 star standards of the hotel. The masseuses were inexperienced and poorly trained. No enthusiasm or attempt to make it an enjoyable massage. Spent almost 400 euro on 4 different massages, none of which were very good. In a place such as this I would really expect top rate masseuses.
Excellent resort, with excellent facilities.Ideal for spending a honey-moon or just a relaxing get-away.Superb location and view.
Fantastic place, wonderful SPA, magnificent view!
New everything, will be hard to keep up as the years go on...but for now it's gorgeous and the spa area beautiful and gorgeous out door pool! Sulphur pool should be further away from the other
beautiful room, clean, spacious, decorative. great hotel staff, beautiful mountain views, excellent spa facilities included with the cost of room. Thermal hot springs, amazing water facilities to relax and unwind the restaurant was not very good, and very costly. there are many great and very affordable restaurants close by so food was not an issue, and the restaurants near by served affordable homeade dishes.
i stayed only one night in grosseto. the hotel has a very good location. the room was comfortable, clean and spacious, breakfast was ok, staff friendly
The location of the hotel in the Center is one of the best thing in the hotel the breakfast is one of the worst breakfast i ever had the same everyday and no variety at all
Staff went out of their way to make sure I had everything I needed and didn't expect me to speak Italian to them. Not really; everything was fine.
Clean, comfortable, friendly, centre of town
Prima Colazione/ Location Air conditioner not on/ couldn'nt see out of or open the window/ Frigo bar was more like un forno.
The courtesy, flexibility and commitment of the staff. They fulfilled my every wish with a smile.
good value and quiet nothing
Very clean room, not noisy, very good bed, quick and efficient assistance by hotel staff. When i discovered a room with no possibilities of opening the window and only air conditioning, i asked for another room. This was easily and efficiently taken care off.
The Hotel was in excellent location in the centre of Grosseto, nearby were all of good restaurants, and shopping areas. The room was a quite small but very clean and it was cleaned properly daily, the towels and sheets wer also changed every day. They do not have car park, but there was a public parking area just around the corner. The staff was very friendly, also to the kids who loved to order their own hot chocolate at breakfast.
the swimming pool is really nice and clean, with a lot of space. the staff of the reception have been really stubborn, they didn't give the information, it was required to ask for everything.
The Hotel is close to beaches and the wildlife reserves of the Maremma region of Tuscany. The hotel site isn't very attractive and there are parts of the new hotel block that aren't completed.
Great pool, good breakfast, excellent air conditioning and overall relaxing atmosphere about the place
very poor breakfast
not expensive, nice swiming pool
Hotel long past its hayday and in need of serious upgrading. No way it is 4 star. Room not clean. Air conditioning controlled by front desk and shut off at night. Bed very poor
no much - it was just a stopping point - Breakfast was very ordinary - no hot food not even toast- no internet in room - they advertise and internal and externatal pool - the internal they charge for 15 Euros per day and there are many time bl;ocked that gets cannot use - the outside pools are a long walk from hotel. no english TV channels at all on TV - there info looks good on the web - well written but not accurate - the one good thing was the restraunt in the main street calll somethin OZ - we had the best food in Italy there and would go back just for the food
The hotel looks quite new, rooms are big, clean and big bathroom. Amazing shower.Excellent breakfast,a lot of different thinghs, a lot of fresh fruit, cake, breads, you don't need lunch after that.
near to the hospital no swimming pool, I got a quiet room but not a triple room
the bathroom too small and narrow and the internet connection poor without WI FI
quiet with easy access to motorway Hotel needs updating. It might have been 4 stars many years ago, but it's hard to believe that now. We've stayed in much better 3 star hotels.
Excellent food. Easy to find opposite the hospital.
Personally, I would have expected a four star hotel to have a swimming pool and shuttle service to the city center, being located so far on the outskirts.
The staff was very friendly, the Hotel was relaxing and nice. Good food and free breakfast every morning. No there was nothing we did not like about the Hotel, We would stay there again.
Clean and comfortable for an overnight stop when travelling. Good parking facilities, convenient web connection and efficient check in. The waitress in the restaurant was rather sullen and gave the impression that taking our order was a burden, which was a pity, as otherwise it was a positive experience.
The meal and the service was good in the restaurant. It took an hour before I finally was able to settle down in a room where everything worked, only the threat of complaining to the manager seemed to resolve the issue.
Nothing Poor attention, clearly overpriced. The hotel is really below expectations, shower was extremely small (same for the whole bathroom) and breakfast was scarce. In general, I think the hotel needs a deep reform to meet the standards of a hotel of this category.
It's perfectly located, especially if you are in search for some place to sleep when passing the region of Tuscany. It has a perfect breakfast room, one of the largest I have ever seen. The rooms' design is a little bit strange, the TV offer is rather poor.
The service orientation and flexibility of the entire staff was outstanding. So was the terrasse of our suite offering a wonderful view over the Tuscan hills. We definately enjoyed the massages and fun cooking classes with the chef, even simple enough for someone who rarely cooks. Breakfast is a paradise when you like sweet things in the morning, but also includes the usual eggs, some bread, meat and cheese. Every evening we enjoyed a traditional Tuscan dinner in relaxed atmosphere and could not get enough of the home-made pastas and desserts. This hotel is perfect for pure relaxation with some good books and romantic quality time for two! Since you cannot really go out in the evening we would have enjoyed watching a movie now and then in our suite. The screen is tiny and there are no movies available. The mattress could be renewed and there is a strange sewage smell in the room.
Great location, lovely staff, good facilites, great views. Basic bathroom in room. Restaurant food great but atmosphere spoilt by glaring lighting.
Good facilities and friendly staff. A great place to relax.
Bungalows in a large beautiful garden in the countryside near the sea. Each bungalow has it's own yard with sitting area.
Nice layout of the apartment complex. Large garden with barbeque grill to every apartment. Convenient drive to Marina Grosseto and Castiglione d la Pescaia. Free laundry washing machine. Small kitchen was poorly equipped. No groceries or charcoal to the provided grill was available at the site.
It was a quite location The apartment was too small for four people and there was not cleaning service, which made our stay quite uncomfortable
There was tons of stuff to do for the family! Pools, giant chess and checkers, games, and a hammock outside for every room. Close to beach and fun to stay in. The beds were a bit old.
The Hotel room was clean. The hotel was in a remote position in the Grosseto area. The hotel has separate bungalows and a few were still under construction. None of the facilities were available when we arrived, e.g. swimming pool was covered over. The kitchen area consisted of table and chairs outside the room - no other kitchen utensils or sink. The room walls were paper thin - you could hear the next room.
Very nice place, a lot of flowers everywhere, two swimming pools. 10 minutes by car from sea and cities.
Spacious set-up and attractive facilities (several swimming pools). The abundant presence of mosquitos is a point of concern. We acknowledge the general circumstances as expressed by the media attention to the mosquito invasion in Tuscany during our visit, as well as the natural occurrence of mosquitos in the former swamps of the Maremma. We think, however, that closure of the stagnant water pond on the premises of the fattoria could greatly improve the situation. Furthermore, we think that the fattoria will gain attraction in future years when the newly planted trees will have grown to provide more shade.
Compact and complete room. Very quiet site. Large garden with hammock and BBQ. No breakfast service.
Gorgeous place and gentle staff! We spent a great holiday with lots of activities for the kids. The hotel surroundings are beautiful and the personalized attention from the Montebelli family made our holiday really special. Special thanks to Elsa, Nadia and Domenico. It is hard to find anything not perfect in the hotel... but a shadowed path from the hotel rooms to the pool would be nice.
Fabio was a wonderful host. He is an incredible chef with amazing dinners offered every night. The winery is a working winery with superb wine. The views are incredible! The room is comfortable, clean, and perfect, the pool is beautiful. This was our favorite place in Tuscany.
Beautiful location, very friendly service, food and wine were delicious. Rooms were good size nd very clean. Not the hotel, but the area was very remote so we were unable to leave the hotel as we had no car.
Very quiet in beautiful rural surroundings. Quality of food was outstanding and staff did their utmost to be friendly and accommodating Bathrooms only cleaned on request whilst sheets and towels could have been replaced more frequently during our 2 week stay. Whilst not a problem for us per se, potential guests should also be aware that very little English is spoken or understood
This hotel was absolutely wonderful! It was quiet and peaceful and Giuseppe was the most welcoming fun any host could be. Delicious seafood dinner and great service!
This hotel is in the middle of nowhere. For that reason it was very inconvenient that the restaurant was closed.
It's very beautiful, cosy family hotel with spectacular views! It has a pleasant pool with a good temperature of water. There are enough sunloungers. The rooms are decorated with style, spacious. No.
One of the best holidays we've ever had. Fabio and his family are extremely hospitable, the food was great and the room very charming! I would recommend it to anyone!!
The hotel is in the middle on nowhere so good if want a rest with nothing else to do.
Fabio & his family were really welcoming & helpful. The accommodation was delightful & absolutely immaculately clean.Would definately recommend to others, but please note that a car is required to really appreciate the area fully
Far too remote Limited lunchtime menu No taxis available - a car is a MUST