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The surroundings of this hotel are amazing - and the rooms are large. The staff was very friendly and helpful. The wi-fi did not work so I had to use the hotels network in their office to get online with my computer - this was a bit of a bother. The hair dryer in my room did not work - to fix this they opened a vacant room for me to dry my hair - this was also a bit inconvienent.
We loved the fact there was a pool and its proximity to the champagne area The decor is very outdated really needs updating
Swimmingpool Expensive restaurant compared to quality
Nice and plesant staff. Good dinner
Size of room. Helpful staff. Location is picturesque and close to main motorway. Golf readily available on flat parkland type course Bit shabby in places showing signs of wear. Breakfast average spread for 12 Euro PP (automatically added to bill) but with many wasps and flies due to location in forest. Not necessarily Hotel's fault but disappointing.
An excellent peaceful hotel in beautiful location with very good food.There is plenty to do in this area.
Duvet was very warm, blanket was not easily obtainable The rain! But that was not their fault
The hotel staff were helpful on arrival and when we had dinner. The quality of the food was more than we expected and the dining room service good. The room had been freshly decorated and was a good size and well appointed. We had some difficulty finding the hotel from the directions given on the booking confirmation - more detail would have been helpful. The satellite navigation system did not provide coveraage of the area.
Comfortable rural stop over on journey back to Calais from S. of France. Good value, large rooms with free wifi in room. Plenty off free parking spaces in safe location. Great as a base for a few days if exploring the area including nearby Troyes. Breakfast and dinner menus expensive although a la carte restaurant looked good. We drove into Troyes (20 mins) where there were lots of restaurants.
This is a hidden gem....we shall definitely be going back!
Efficient, friendly, helpful Should have twin beds available
We have come to rely on Novotel for our stopover breaks and they offer a good service and accommodation at a fair price Finding this particular hotel was a nightmare and more should be done to give all bookings, a detailed map as to how to get there. Even our satnav could not find it. The evening food was poor. Better, fresher ingreients; less oil for cooking would improve the food. It felt pre- prepared and something simpler and fresher, would have been preferable. The breakfast was large in quantity but the components were not good. Freshly cooked eggs instead of what looked like a scrambled egg mix, it was also lukewarm. Perhaps some fresh sliced tomatoes etc. Too much tired looking stuff for what is an expensive tarrif for breakfast. You could do much better than this.
Facilities in the room Nothing
excellent in every way very difficult to find needs clearer directions
comfort and food
Easy to find, on route to the holiday
Well designed rooms with a good layout. We had no complaints about the accommodation
friendly staff and efficient service a fitness suite would have been good
Conveniently placed for Autoroute A26, restaurant open until 10.30 pm, quiet and comfortable, staff efficient and spoke very good English, everything worked. We will be staying there again on our journeys through France to the south coast. No
The hotel was clean with good facilities, x-box 360 in reception and a PC. We would stay there again. Thanks Novotel...
Room for 3 people good value, large and comfortable and my daughter was delighted to find the bath was a jacuzzi. Hotel an interesting mix of modern and traditional, largely well blended. Our menu at 18 euro for dinner was excellent. Breakfast was expensive at 9 euro a head, although it was extensive, next time, I think I would just have a coffee in the bar.
Thought that the restaurant was set in a beautiful room and that the food was wonderful. The owner and his wife were very helpful with a problem that we had. The atmosphere in thre restaurant was dead.... You could hear a pin drop. Also had to call waitress over for everything,from apperatif, wine list,to bread with cheees course.Such a shame when the food was so good.
the breakfast buffet needs to be improved
Clean spcious room with comfortable beds. Nice swimming pool. Breakfast not great. Smell of drains in one of the corridors
The hotel is perfect for what we wanted: affordable, clean and near Troyes. Piney village is prettier than I had expected. The hotel is on a road with many trucks but despite my fears they did not affect us as the room was either well insulated or the trucks stop driving past at night. The staff were friendly. The old (i.e. half-timber) rooms are particularly charming. The shower sprayed water on the floor and the floor got a little slippery
Excellant bathroom and spacious bedroom. Good to have a seperate toilet. Dinner was very nice and well presented. Lovely old building with lots of character. Verry, verry noisey with traffic. Poor service and extremely slow in restaurant. Swimming pool in another building and not kept clean, with a filthy toilet. Not an inviting environment!
Very dog friendly. Food good. Dinner unavailable on the Sunday night. Nightmare finding an alternative!
Nothing in particular - the food at dinner was ok reception staff were unfriendly, dining room was run down and dusty
The young waiter who was friendly and made every attempt to communicate. Restaurant set meal was very good and inexpensive. Catered well for children too... Receptionist on arrival was unwelcoming and brusque and made little attempt to communicate in anything other than her Mother Tongue at a speed.
This hotel is suitable for truckies who just want to sleep and move on. The rooms are very small. The sheets and towels were clean. There was no shower curtain, the bedroom and the bathroom was too small. You definitely need a car to stay there. It is about 8km out of town in an industrial area, near the main road. The bedspread looked dirty and needed replacing.
no kettle for tea making
Convenient location and low price I booked a non=smoking room which smelled of cigarette smoke
not much It was dirty and worn out. Rooms smelt of smoke and furnishings/bathroom and bedding were appalling
Nothing I have never felt like I was in a brothel before.....only the actual sheets were clean..
The address is reported in booking is wrong. We spent hours trying to get there
Rate, Location, Breakfast, staff
Easy to check in and out plenty of car park space and very near to the rooms The hotel was very difficult to find, it is in the middle of nowhere the hotel is like a portacabin the room was dull and uninviting the carpet needed replacing
Big window. It was not really clean and the smell in it was specific.