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The room was a decent size -- the a/c and the internet both worked well. Breakfast was very good. Parking was no problem. Laundry service is available. The dinner menu was expensive, and the menu was very limited. The food, was of good quality. The shower in the room was very small.
Helpful staff, location
The room was perfect. It was a penthouse room with a private terrace. I suspect some of the other rooms might not be so nice since the renovation process seems to be taking a long time. Althought he room had been renovated, the bathroom could have been done better. The plumbing clearly was not on the agenda so the shower was pretty poor. Nevertheless, it all worked and was clean. Some of the staff were not as polite or friendly as you might expect from this quality of hotel. I suspect the training is at fault here - they should know the difference between professional and perfunctory.
Upgraded to a junior suire Poor breakfasts and extremely slow service at dinner.Inconvenient parking.
Location simply cannot be beat! Hotel beautifully located on shorefront Lake Maggiore, and within short walk Laveno town center and waterfront. Stayed here for a weekend amidst business trip. Had a fantastic break, definitely made the right choice place to stay. Junior suite is spacious room with balcony above the lake. Owners helpful and friendly to someone who is not good at italian language. The dinners are excellent! Great chef, great fresh local fare and seafood. Had an all-round wonderful and peaceful weekend. Not something I did not like: but my response to other reviewers that indicated the rooms are small. Standard rooms do look small (simple standard european basic rooms). However, the Junior Suites are very spacious, comfortable, most have balconies, and, they only cost a few more euro... Do youself a favor, book ahead, and get a junior suite.
Apart from slight difficulties with the Internet our stay was really enjoyable. I will remember the sound of waves and beautiful veiw from the window. All lake destinations and attractions are easilly accessable, espetially if you travel with a car. Friendly staff, atmospheric restaurant Some difficulties with the Internet link. After the refurbishment of the upper terrace it's going to look nicer, now it spoils the first impression.
We didn't like anything, especially the cockroach in our bedroom. The decor was dirty and out dated, the balcony was falling to bits, when I stepped out of the shower or used the toilet anybody on the lake could have looked into the bathroom as there wasn't a curtain or blind at the window! The man who served breakfast was downright rude and ignorant!
the view was amazing and very close to the town of Laveno, the room was pleasant and clean.
Loved our balcony view of the lake and the Alps beyond. A great place to watch the sunset. Excellent inexpensive gourmet dinner both nights. Wonderful breakfast including nice proscuitto & croissants. Staff spoke excellent English and were very helpful & accomodating.
This lovely little lakeside hotel is chef owned with a well appointed restaurant, which offers great resident meal deals. The staff could not be more helpful, and willingly attend to every need in a friendly and informal way, The lake view room was exactly that, with a balcony over the small harbour.
Ideally located, directly at the lake, very pretty and charming. The room may not be perfect (furniture) but perfectly adequat and certainly not worse than most other 2-star hotels in the mediteranean. Rooms 2-5 are on the side of the building, but the sea is easily visible by turning your head, Room 6 is the one with the full view. All rooms we saw had a cute little balcony. The breakfast is absolutely fine, again, by mediteranean standards. Hot drink, juice, bread, jam, ham & cheese, joghurt. Staff is very friendly. Dinner would have been 15 Euros per person, but we had other plans. Considering the excellent location I think the hotel offers a pretty good deal. Easy parking. Everything was fine.
Very nice and helpful staff. A room with terrace, which is fully face the beautiful lake. And you can enjoy the breakfast in the restaurant with fantastic view. It's a little hard to move the luggage into the room in floor 2.
Super view of Lago Maggiore from the room. Excellent helpful staff fluent in various languages. Perfect and clean rooms. Super breakfast on terrasse overlooking the lake. Absolutely recommendable!!!!