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easilly accessible location, staff OK food very common and restricted breakfast offer (few over cooked pastries and pre-packed cheese - pretty disappointing). open wine of very poor quality. very uncomfortable mattress.
Nice setup and facilities. Bathroom moldy.
Outdoor pool,if small was nice. Luckily the hotel was not busy. The attached Spa was not included, despite the feeling that it was from the website. Cottage rooms are not really for 4 people, but 1 night was fine. Too much noise caused by tiled floor!
Cottage was a good size for a family of 4
We felt that it met our needs as a pure stop-over location. It was handy for the autoroute, had a pool and dining facilities.
The food was excellent in restaurant, views across golf course, bedrooms and price of overnight stay. The slow service in the restaurant.
Reception staff was helpful; we got a cottage at a better location than the one we first got (close to parking and road) when we asked for it. Cleanliness could be better, cottage equipped only basically.
We stayed here in a cottage for one night with a toddler as a stop from London to Montpellier. It was great to be able to put the toddler to bed upstairs and then cook ourselves dinner downstairs without disturbing her. The room was clean. The swimming pool was clean and warm for a post-breakfast dip in the morning before another day in the car.
The children enjoyed the golf facilities
The environment and the staff politeness. Not to get my room at my arrival time, 1 p.m, even if it was precised on the booking receipt.
It had a toilet The generator in the factory next door was noisy and ran on and off all night. No bedside tables.
Basic but excellent value and very friendly owner.
impossible to find.
THERE WAS A SECURE CAR PARK AS WE WERE TRAVELLING THOUGH TO SOUTHERN FRANCE. THE EVENING MEAL WAS DISAPPOINTING.
The breakfast choice was exceleant. There was no Restaurant, or if there was we were not made aware of it. We had presumed that as a Restauranr was included in the information we would be able to have an evening meal there.
located on an industrial estate we found no evidence on signs which would have helped greatly in locating the hotel which several local people were not aware of and could not direct us to !
Approach roads were busy during shopping hours but that is a small problem
Friendly staff, we were running very late and they were very helpfulI would stay there again
That we arrived late and left early and did not have to stay too long in this dump. The very small bedroom and bathroom, being in an industrial estate, it was only worth about half the amount you charged us.
close to the town centre, private parking
Check in was smooth. Breakfast was good. Nice to be able to make a cup of coffee in the bedroom, bur only one not adequate provision for two cups. Facilities in bathroom were god Bathroom door was dirty both sides showing that it is never cleaned Check man was rther cocky and treated us as elderly and not interested in our stay. Coffee at breafast was cold as it had been standing for too long in a vacum flask some of
The staff were friendly and the rooms were good.
Good view from room over the River, excellent sound insulation on the windows ensuring the room whilst overlooking a busy road and bridge, very quiet. Good parking facilities.
Everything worked as it should. Definitely one of the better Mercure Hotels. Perhaps a bit pricey compared to comparable competitors. The entrance to the hotel is via a one way road system that is abit convoluted as it is in a traffic-busy part of Orleans.
Hotel was as expected and portrayed web site. No problem for a short stay and well priced for Orleans. Friendly staff.
The whole stay was great, The room is very large with two double beds, the bathroom was very nice. I really enjoyed breakfast. The internet speed was pretty good. It was in the middle of the city. I relly enjoyed it. None
Very clean and quite newly refurbished. Free coffee in lobby and free wifi. Very clean toilets. Great buffet breakfast. Easy to find location and parking was easy. Feels a bit like a Hilton. Price was good too. Staffing was 3-4 star. Receptionist very friendly and helpful. Staff for dinner and breakfast were nice but not highly professional to match the looks of the hotel. Bar tender was rude and closed bar early.
Room and facilty Limited menu fir dinner. Had better selection at IBIS Millau
Located on the banks of the Loire, within walking distance of the city centre, this hotel makes an ideal base for exploring the town. The staff were friendly, the restaurant was perfectly acceptable and the rooms were quiet and spacious. The rooms are quite expensive unless you book in advance and breakfast, parking and internet access are available only if you are prepared to pay a hefty supplement.
The friendliness and efficiency of the staff, the convenience of the parking, the spaciousness of the room and the good breakfast. Nothing to comment about here.
Well equipped, very smart and comfortable room (espace suite) provides everything you need for a short stay in the Orleans area. Very friendly staff and a good breakfast selection (didn't try the hot dishes). Much better than the conventional chain hotels in the area. Nothing negative about the hotel, but Orleans centre is about 3-4 miles drive - easy though and parking is good when you return to the hotel.
Very well thought out brand new accommodation. Ideal for a family with small children. Secure, clean and easily accessible from the N20 or A10.
I liked the free internet services,although was unable to connect in my suite due to faulty telephone connection9Was reported and immediately noted down.Also liked the kitchen facilities The automatic light in the toilet which comes on when you enter the bathroom.As a light sleeper i was woken up every time my husband went to the toilet.Bathroom near the bed
The perfect spot for travellers to rest. Close to the motorway with very good staff, room and breakfast. Will definately be using them again.
The room was amazing. Very comfortable after a long drive up from the South. You need a car as the hotel is on the outskirts of town.
Ideal for travellers who want to be self-contained, i.e. a kitchenette with all facilities, fridge, microwave, coffee and tea making facilities etc etc. and comfortable beds. Good for overnight stay and also as base whilst visiting the Orleans area. Will deffinitely use again. Found the bathroom arrangement a bit strange. WC is in the bathroom with only a louvre door separating it from the bedroom . Apart from that the bathroom was fine with good shower (not often something you get in France) hairdryer etc. etc.
Comfortable, clean and convenient
Its room size was ideal, being sound proofed, suite style, parking & breakfast & access to restaurants in walking distance
Very good check-in & check-out, very good staff Breakfast, cold selection was ok, sausage & egg was disgusting.
An excellent stop-over hotel, really comfortable and well-equipped family suite which easily accommodated four of us. Ideal mid-point when driving to the south of France and will use again
It has a swimming pool which could be nice in hot weather Bathroom could have been cleaner, service in restaurant was poor. No comfortable chairs in bedroom.
The restaurant is very good. The rooms are somewhat dated.
Very central. Rom was a good size. Nothing
On site parking - on site restaurant - convenient for stop-over en route back to UK - quiet room with no traffic noise - pleasant town. Slightly run down - especially bedroom. Short of staff (though it must be said that they were always polite, worked very hard and tried thier best to keep up) Plastic flowers on the dining room tables.
lovely location in a pretty town, kind staff, professional
Very riendly staff and good, comfortable, quiet rooms. We recommend.
We enjoyed our night at this hotel, staff were very friendly and helpful. Resturant very good. Note that not all facilities ie. bistro and bar are open all year.
Reception did not open until 730
The location and the staff The bed was old, lumpy and very uncofrtable.
Location Food was poor compared with previous years - new chef?
Cheap, but very modern + comfortable room Price of breakfast
Outside of hotel may put off visitors as it is pretty basic looking, however the inside of the hotel is wonderful with a lovely central garden and pool, tennis courts, table tennis and al fresco area. We had two rooms, not interconnecting, but next to one another with large bed and sofa bed. Had dinner in restaurant, enjoyable vegetarian cuisine and a super breakfast, lots of choice including innocent smoothies!
Excellent breakfast, tennis court (free equipment), friendly staff, good ambience
It is a good hotel for a stopover.
Restaurant open long hours to accomodate travellers
Excellent hotel - very good value for money. Spacious and modern rooms, very clean and good facilities - restaurant, cafe, internet. This hotel deserves another star on its rating!
The food was excellent. I could not move the bath water supply from bath to shower. Room 243
The rooms were a reasonable size, clean and modern, free wifi, staff were very helpful and attentive, plenty of parking and near all local places of interest, although the location itself was\quiet and attractive. Some of the doors seemed very noisy at night as people came in and out.
Nice clean room & good service Would have liked tea/coffee facilities in the room
A perfect place for families with young children to stop on the way to the South of France. Clean, modern, welcoming and relaxing. Much more 'holiday-ish' than any city hotel I have ever stayed in, the ideal place to recharge batteries during a long drive. Very friendly guests too! More staff in the bar/restaurant would have been good as service was a little slow - although the staff that were there worked very hard.
Very helpful and obilging staff. Real French style hotel, basic but very clean. Breakfast good and location very close to centre of Oleans. Parking can be a problem if using a roofbox. I booked private parking which was arranged but this copes with vehicles 1.9 metres or less. Ensuite bathroom seperated by wonky concertina door. Towels on hard side. Good television.
Friendly staff! Good breakfast for the money!
Good Location in the middle of town, everything within walking distance. Located on a busy and noisy street, hard to sleep through. Walls between rooms are also thin and definately not soundproof
Did not like the noise!! The walls are too thin - I don't like hearing men going to the toilet, or chattering all night. I would have liked a mirror in the bedroom as well as in the bathroom.
Easy to find and very central. Very helpful staff and good advice on where to park, eat etc. Basically badly decorated, dirty, smelly and in urgent need of refrubishment.
Quiet, comfortable room. Cheery, helpful staff. I found it difficult to find when walking from the station on the first night. Local people didn't know the address either! Once I found the route it was easy, just off the main street!
Room in need of refurbishment. Overcharged on room and breakfast, a total of €8.00 Please refund. When queried, their knowledge of english disappeared.
the rooms needed some tlc
the location so close to the centre of Orleans was superb. Friendly atmosphere and helpful staff who were very understanding about my terrible french. Bathroom a bit poky. Room very basic and absolutely no extras.
It was very conveniently situated to explore Orleans. The room was rather small and the towels were rather rough.The parking was tricky as it was in a very full public car park.
we have stayed there before and like it very much it is a great shame that they have closed there restaurant
Very pretty, individual and interesting, with lots of character. The staff were excellent, very friendly and helpful, also the owner. The food was excellent and the courtyard garden was a lovely sunny spot to have a drink/snack. Just a pity the weather wasn't good enough for the pool to be open. Only one thing - our room had an unpleasant smell of stale smoke, although the room our children stayed in was fine.
Friendly welcome, excellent cuisine, beautiful garden, swimming pool and quiet setting No
Like the garden and the hotel staffs were great, very helpful and friendly. No fridge in the room, the street from the main road is not easily recognizable.
Very friendly and helpful staff and management, excellent food, comfortable rooms and charming atmosphere.
excellent staff and very helpfull.
Great quiet setting, and outstanding interest by staff Had to go outside for dinner
Professional staff, friendly, welcoming and accommadating. Especially appreciated the straight forward carte menu. Would go again. Although comfortable the bathroom could be updated.
I expected a 4 star hotel, but la Tonnellerie cannot be classified as such. Maximum a 3 star, and even then the bathroom needs a thorough renovation. The quality of the food in the restaurant was absolutely not up to standard. Hardly any choice on the menu card, and the prices were far too steep for food that was pre-cooked, without any imagination. Fortunately we ate the rest of our journey in far better restaurants and for much lower prices.
staff are very helpful and along with the style of the hotel provides a unique ambience for a stay. We were very disappointed with the cost of food drink and wine etc Some years ago we had an excellent stay at the hotel and enjoyed an excellent table d'hote menu. Having stayed at some excellent hotels in the Sawday's guide on our 10 day trip around France the Hotel now we feel is not providing as good value as it once was. We spoke to fellow guests who felt the same, consequently we dined away from the hotel after our first night on all inclusive menus of 30 - 40 euros of excellent quality and with good wines from 18 euros upwards.
The shower room in the corridor smelled like a public lavatory and was dirty and stained. My family could not use it. Thank goodness it was for only one night.
The cleaners vere noisy.
Although a simple hotel it was clean and well placed for the tram into Orleans
Cleaness of the room, No bbc or cnn only Frech tv, proor breakfast variety
Cheap and easy to get to as stopover on way to South of France. Door stuck badly. Our room opposite a "live-in" guest/staff member who kept three dogs in room, with door permanently stuck open - it smelled badly. Hotel charged for room over 3 months before we were due to stay, insisted they hadn't and charged us again! Will no doubt be refunded.
I wish the visit Orleans city, but I can't find any prospect map or program offers about the city.
I like the fact that the hotel was very close to the tram stop so I could get there very very fast The room smelled like an ashtray - like the other room I checked. The shower was not in the room. The toilet was dirty and the bad looked like no one has never changed it.
It's a good enough location because of how close it is to the Tram and there is a McDonlands. The breakfast was 5 euros and you could get a good amount of food. The rooms get pretty stuffy and hot if you don't open the window but if you open the window bugs can fly in and you can hear the noise of the cars that are traveling on the roads near by.
You get more or leass what you pay for... Good connection to the city center. Quite basic in all what you get there.
The advert described the room as having a bathroom in reality it was a WC with a shower down the hall but otherwise good for the money and right on a tram line with plenty of places to e places to eat around;
Very efficient and friendly staff. The room was spacious and well equiped. The whole hotel was very clean and well presented. The food was excellent.
Location was convenient. Dinner in the restaurant was the first inedible meal after 2 weeks in Europe. No way to control the ventilation and air circulation in the room, making it a hot airless box in which it was impossible to sleep.
Food was good but expensive, good facilities fort the kids Room was adaquate for a family of 4 for 1 maybe 2 nights as a stop overbut would not recommend for longer to small.
It was a great stop over point for travelling through France, the xbox in the foyer was a a welcome surprise for the children after a long journey. The staff were very friendly and helpful.
The hotel was excellent value and perfect for our overnight stop as we drove to spain
Very comfortable beds meant a good night's sleep was had by the whole family. Very clean and well kept room. Good buffet breakfast. No facility for an inexpensive evening snack. Food expensive. Receptionist not always at the desk. Room rather small for a family room. We were rushed at breakfast - staff started to clear away the buffet before we had finished eating.
Very Peaceful and very Clean
ease of check in Food
I very comfortable, spacious, clean and a super resturant
As we were travelling across France from The Alsace to Honfleur it was very convenient as a stopover as very near to motorway. Easy to find thanks to SatNav! Not really a long term holiday hotel.
Very unusual, very interesting experience. It has a different kid of charm and character that you don't find in normal hotel, even compared to another Chateau.
Wonderful hotel. Just stunning. Beautiful rooms. Lovely atmosphere. Lovely staff. Two beautiful lounge rooms and a bar. The breakfast room was beautiful. I took photos of every room! Breakfast (inclues champagne!) was well worth the price. Lovely fresh breads and cheeses. They also served hot food. The hike up the grand staircase with luggage was a small price to pay. Would definitely stay here again.
Very nice old world appeal-we took photo's of the distintive hallway and staircase.
Old interesting place Beds are a bit soggy
The incredible sense of history of the place as a former abbey, our room was large and beautifully decorated with antiques. It felt like we were staying in a museum. There was no elevator and the stairs were very worn down. Of course they were the original stairs and had been used over the centuries but they were also dangerous in spots. This issue could be delat with by installing a small elevator just to get the baggage up and down and a sign asking guests to watch their step.
The abbaye itself is beautiful and the ambience is very nice; it has an interesting history. The staff is indifferent. The breakfast is overpriced, but it is very difficult to find anything else in the neighborhood.
Fantastic hotel in great setting. Rooms are beautiful. You could just imagine monks living there at one time. The staff were awful. Miserable and unhelpful. Did not listen to any complaints.
Hotel in a historic environment, in the hart of the Loire region A hotel with a lot of potentiel that can be a very charming hotel. At this moment it needs a freshing up ( especially the outside : garden, painting, main entrance,...). Once inside it is ok although the bathroom is also rather old. Personnaly I did not have any problem, but the reception staff only knows the french language.
Nicley situated on the River Loire, lovely medieval feel to the area
Location in the town of Beaugency, great for an evening walk. Hotel was unusual which the children liked. Rooms could do with refurbishment. Rooms setting could be a little spooky for younger children.
clean, central, and were excellent about a forgotten coat
It's location is perfect for the centre attractions and very close to the river and its walks. No tea/coffee facilities in the room, but otherwise very good
the rooms were lovely
The location was perfect for my purposes. Hôtel Marguerite is very close to the tramway, making it easy to get around Orleans and to/from the station. It is also walking distance from most restaurants and bars. I thought it was a little overpriced, considering breakfast is not complimentary and Canal+ is advertised but not available.
Everything was at the appropriate level.
Good central location in old part of town. The hotel is unfussy and unpretentious and the staff polite and helpful. Rooms at the front are affected by noisy scooters at night.
The staff was courteous and helpful. Our room, though small, was neat and tidy. Everything worked and the breakfast was very good. I would recommend this hotel to anyone interested in staying in downtown Orleans and enjoying a good night's sleep at a reasonable and fair price.
Good location, very friendly staff Breakfast a little disappointing
Service from reception No tea/coffee facilities in room
Welcoming, friendly atmosphere. A desire to make the stay a happy one.
The staff were extremely helpful, e.g. giving directions to the old town. Decor is good, rooms are clean and comfortable.
Cheap and cheerful, but clean and comfortable with friendly staff. Good location for city centre and nightlife.
Excellent hotel, perfect overnight stay, very clean and close to the city centre! Would definitely stay there again
The personal touch of the owners
Friendly staff, nice location just north of city centre, clean rooms and a really nice breakfast room. If arriving by car you will need to park in the spot directly in front of hotel as the garage requires a key for reception. I was not aware of this before arriving.
Everyone was very helpful
Pleasant reception on arrival. Room was reasonably comfortable. Hotel in bad need of revitalisation, updating to the 20th century. Breakfast was inadequate and certainly did not represent value for money and service was we felt reluctant. Didn't like to see the dirty last night dinner trays left in the lift by staff. Apart from being unsightly, it made it difficult for us to manage our luggage. TV did not have English speaking channels such as BBC World or CNN. We were pleased we only stayed one night.
Room was big enough, the bathroom clean and XL, the beds were very comfartable
very good, very friendly, would stay again
Pleasant staff and room, and a car park.
Basic but clean very reasonably priced. Still feels unfinished. Location-wise nowhere nearby to eat in the evening.
The hotel is new and at a good location near tram station. The comfort is fully adequate and indoor parking is available, with elevator access to the rooms. The ventilation makes too much noise and can't be switched off.
No good points The hotel is almost impossible to locate. It is hidden behind a building site in an unmade road without a street sign or any form of direction sign. The Manager/person on reception told us he had informed his Head Office on a number of occasions to no avail. The bathroom door handle came off on our first night. This was reported but nothing happened. The room was sparse to say the least.
Clean and comfortable for family to spend overnight Reception desk closes at 21.00 (18.00) The Hotel is difficult to locate/find.
Really helpful and friendly staff - excellent facilities - wish we had found this chain at the beginning of our holiday! Highly recommended! Car park suffered a bit from all the construction work underway,
its really close to the tram line which comes and goes straight from the railway station, had laundry facilities which were desperately needed, wonderful cleaning staff. I didnt really like the amount of noise the room produced and one of the people on the desk acted as if it was a chore to deal with me, which made me feel a bit unwelcome.
The hotel is not finished. It is almost impossible to find especially as it appears to be a building site. Inside it is more like a big dormitory than a hotel.The pool advertised is not open.The furnishings, although new, are of sub-budget quality There is no restaurant and none nearby. Located some distance outside the centre of Orleans without the convenience of being near the motorway.We never want to stay in a place like this again.
All good inside the hotel Parking pretty bad, signage a bit tricky to find it, swimming pool freezing!
New hotel, very clean and comfortable. In family room (very comfortable suit with perfect kitchen) is small boiler for 4 persons- last take cold shower...
Central Location, helpful staff, clean, comfortable, fantastic, highly recommend !
Efficient and cheap. En route. Plenty of choice Rooms a little small, otherwise excelelnt
Very comfortable night spent at this hotel. Even though it was not busy the restaurant delivered a very good meal.
The staff were efficient and helpful. The location was convenient. The rooms were unbearably hot and there was no means of cooling them down. A fan would have been useful. Coffee and tea making facilities were scant, Plastic mini cups were almost a waste of time. and only one useable teabag, the other being a mint one, yuck.
The room The service in the restaurant was very poor and the steak served cold then reheated in a microwave.
Room very satisfactory for overnight stay. Also included coffee/tea making facility and hair-drier !! Nothing
Clean hotel, good breakfast, friendly service.
Staff were welcoming and friendly and the service in the restaurant was also good. Parking was secure.
Secure parking and comfortable room. I've stayed here before, but this time the retaurant was fully booked and ther lounge area unavaiable as it had been block booked by a group. Rather disapointing as we were looking forward to using these facilities.
New comfortable beds, large flat screen TV, very clean, excellent management and staff, good restaurant, very friendly welcome. Great meal, great breakfast and an excellent night sleep !!!! Usual situation of these hotels situated in industrial estates but convenient for motorways !
Friendly and efficient staff,clean room,modern electric appliances, good quality food, ease of access to motorway,