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I had phoned from France to advise that we would be arriving late. The lady who took my call was very friendly and professional, and said that that would not be a problem. On our arrival at 10.30pm our welcome was very warm and friendly, and my 2 children (6 and 8) were made to feel at home. Service the next day was perfect: efficient, friendly and sincere. On hearing that we would be spending all day motoring, the manageress produced a packet of sweets for each of the children ("for the journey") unprompted and at no charge. Great location near the church and handy for a cobbled "tapas zone". Clean, friendly, quiet, comfortable this hotel is an absolute gem. Highly recommended. The only downside seemed to be the difficulty of finding a parking space nearby, but then we did arrive late at night.
Great Location near the action and right by the city of Getaria. Too much noise every night so we were not able to sleep well. The room was just too small for 2 people. Did not change the linenes often.
Very friendly and helpful receptionist; good location at edge of historic core; walking to port, beach, old city, restaurants. Room was on an airshaft and dark. Receptionist said other rooms were noisy due to plumbing.
The owner and staff were excellant,they could not do enough for you.they also speak English and french.It was so close to bars Restos and the beach Maybe a kettle in the room would be good for a cup of tea or coffee
We didn't like this hotel. Rooms were tiny, not very clean, very noisy and we heard all our neighbors. Hotel is very over priced. Cleanliness, location, noise
rooms were great. view was great. design was interesting. shower was second rate.horrible. charging for breakfast, especially when paying what we paid for a room, is unappreciated. the lack of nearby parking is not great and navigating that alley was not overly fun (but not huge issues). price-wise, it was also a bit expensive. the website made it seem like there was a restaurant onsite.
absolutely everything! More than friendly staff, perfectly clean rooms, ideal design, attention to details, breathtaking views, heaps of facilities, The best hotel i have ever stayed in! -----
Excellent sea views. bright and cheerful in a very charming old seaside fishing port village. Very helpfull staff. Highly recommended.
Peaceful sea view with easy access to all restaurants. Hotel staff very friendly and helpful. Upgrade to sea view most important.
amazing location, the sound of waves
the hotel was a surprise as its position in a very narrow street gives an awkward first impression but inside it is a beauty. a combination of antique and modern give it a fresh and cozy look. rooms were excellent. then the view at the back is breath taking. the dining room and living room on second floor overlook the atlantic ocean and the greenery, typical of asturias in spain. well worth the stay, pity we could stay only one night. 2 star is a very low rating for this hotel, it deserves more.
Fabulous view, great furnishing and carpets in public areas. Breakfast was excellent and all my questions wre answered perfectly in English which was very helpful. My only negative was I could hear every door bang and step on the stairs.
The hotel staff were excellent and the seaside views from our room were unbelievable. The town seemed small with little to do at first but with a bit more exploring it was great. Walk to nearby Zaurutz and the Getaria wineries for outstanding views and great exercise.
Very friendly and helpfull staff! beautiful rooms in a very nice little street of Getaria. In our room we could hear the hallway and the stairs quite loudly.
The view was amazing and the staff were very friendly
Beautifully designed hotel with helpful, attentive staff and wonderful food. The location and views are really beautiful. Swimming pool and gardens are immaculate. A lovely place to relax or explore the northern spanish coast.
very nice clean room with view. extremely friendly hosts. Reasonable price none
visit the surrounding, perfect basis to visit Basque coast
beautiful hotel, very friendly people, very nice surroundings. We enjoyed it very much!
Fantastic localization, with great sea view. Nice design hotel with very kind personnel. The restaurant was closed in the day we stayed there. not so big room for the expectations created by the photos.
Great place but expensive for what it is, well worth a stop though.
the view, rooms and decor It would be nice if they provided lunch as it is a nice place to stay for a whole day
Nice hotel, nice rooms, nice position in front of the Sea. The owners of the hotel are very friendly and the woman is a first class cook!! Perfect for business and also for a romantic weekend... I will return there for sure!
the location, the style of hotel rooms
Everything,starting with the hosts and finish with location.Highly recommend and I suggest to everyone who travel in the Basque country,to stop for one night in this hotel.They never regret.Positive 100%.Cristian from Toronto
There was nothing to like about the ´Hotel´ apart from the town itself which was very nice This has to be classed as one of the worst ´Hotels´ we have ever stayed in, booking out could not have come sooner. The only good point about the ´hotel´ was it was close to the beach. The ´hotel´ (if you could call it that) was grubby, the reception had a lot to be desired, so we guessed what the room would be like. I have stayed in a 1 star hostel that was better than this place. There was doors banging all night, the room was like a shoe box- just grubby and very unwelcoming. The bathroom was just as unwelcoming to use, the shower grubby. The bathroom door had a gap of at least 6 inches at the bottom, so no privacy and the fan in the bathroom was so noisy that we could hear other folks using their bathroom during the night.
great location, good service
Nice place A bit noisy
nothing really...central location but dead noisy! sheets were not clean (hairs...), the room was very small, the noise from outside and from the hotel (apparently not insulated) : a lot of doors banging until 3 in the morning. Then rooster waking up at 4:30...
The room was clean and the hotel is in a central location which is what I required. I have now been allocated the same room for the last two years as I require a singkle room, however you can not walk around the room easily as it is so small and the window opens in to the room ( Room 26)
I have been staying here for a number of years and always find it very welcoming, excellent location for beach and shopping, brilliant tapas and very good dinner menu
Very friendly hospitality and excellent food. Perfect place for some rural quietness ánd perfect location to my business appointment just opposite the street (Guascor). For this combination of reasons I enjoyed Casa Rural Jesuskoa already for some 15 times over 8 years. It never disappointed me.
Great personal service in this family-run rural location. Delicious home-made Basque cuisine served by the fireplace. Really enjoyed staying here for the surroundings and peace and quiet. Highly recommended - home from home.
We really appreciated the friendly and familiar behaviour of the staff, the food and the wine (sidra). Also the communication in english/spanish, even if not always excellent, was effective, nice and pleasing.
very good service, very helpfull, well speaking english.Our Our bed was too old/soft.
The staff were so friendly and helpful; nothing was a problem. My children just loved the animals and the explanation of the tradition of the fighting rams. We will stay here again.
The family who own the hotel are very attentive and made you most welcome, the extended family of 'animals' were an interesting addition. The hotel is very typical of the region and comfortable, attic bedroom charming! and the evening meal was enjoyable and relaxed. I would return to this hotel!
It had a beautiful harbor view and was clean. Not much parking.
Absolutly amazing view, we got bathrobe (the hotel is only 2 stars according to the web-site). The owner was very helpful and kind. Everything was nice.
Great location overlooking the harbour. A very homely feel, but with large comfortable bedrooms. Much better than many higher starred hotels, a real gem. Breakfast was adequate but not great.
The exceptionally large room for a 2 star hostal. Also had a nice balcony directly overlooking the bay. The breakfast was very basic with stale cornflakes. It was good that the hotel accepted out two small dogs but it's not the best location to take them for a walk - steep narrow roads with not many pavements.
The accommodations were very nice. Our bedroom, which overlooked the harbor and the town, was very large by European standards, comparable to many 4 star hotels where we stayed. The room was clean, cheery, and had a fabulous view. The hotel manager was very friendly and helpful; the breakfast was very good. We enjoyed our stay and will return again. No!!!
clean, attractive, friendly no
Great location, and great key system for room nice new hotel with modern facilities and free wireless. Place looked very shut up when we arrived and had to wait for 2 hours for someone to turn up before we could check in. So we couldn't even leave our bags. Even when we were checked in we seemed like an inconvenience.
Hotel excellent. Staff excellent. Central to activities of Zarautz. Much better than expected! Unloading/loading luggage from car was a problem.
The hotel staff were very friendly - room a little small - but it is a medival city & you are inside the wall
The staff friendly and helpful. Limited english spoken but enough. Buffet breakfast great.
Great location, friendly and helpful staff, very nice rooms - seems like a three star, not a two. A little pricey compared to similar hotels elsewhere. No internet computer available.
Great location, beach was in close proximity. Wonderful staff who spoke english and were as helpful as possible
The hotel was clean and the staff friendly. However I found the hotel expensiv in regard to its standard, but its location close to the centre and the beach may explain that. The hotelroom smelled of smoke from a previous guest.
The friendliness and coopertion of the staff and the location Smell of smoke when first arrived in the bedroom
Friendly staff , nice atmosphere.
Great location, only 200 meters from the beach. Walking distance to old town for pintxos and restaurants. Quality of buffet breakfast changed from morning to morning.
The room was very spacious, clean, pleasant and attractively appointed. It had a refrigerator. The hotel was close to the beach and to many other attractive areas.The dining room was very pleasant and the food was good. The staff was very helpful, friendly and spoke some English. We loved it.
very clean good sized rooms and exellent staff and a great breakfast
Ease of parking, friendly staff.
Comfortable, breakfast not up to much. Breakfast.
Beautiful grand building one road removed from the beach. Very friendly staff and the twin room we were in had two double beds and dual aspect windows looking over the sea and the mountains behind. We didn't eat in the hotel so can't comment on the catering. Nothing... all good
Would be good if they had a kettle
It had a great location: not far away both from the train station and from the beach and for a single room, my room was quite big and even had a cosy balcony. As most houses in Spain seem to be, it was a bit clairaudient.
The staff was very professional, courteous, and helpful. The location of the hotel was close to the beach. No
Warm friendly welcome. Nicely furnished rooms. Good value for money.
The display extraordinary art works to please the eyes of the guests. They have enough parking lots in low season, but not enough for high season guests.
The resturant was very good value adn the room were lovely and clean. Staff very helpful
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
Excellent food and the Menu del Dia was extremly good value and delicious. The restaurant environment was very stuffy which disocuraged us from eating here - and the waitresses did not speak to us at all, even to apologise when one of them tipped my husbands main course all over the table!
Proximity to the beach not well sign posted and difficult to find because of building work blocking the entrance.
The bed was comfortable.The spa was nice. The restaurant food was not good, but for the price you couldn't complain. A shame because the view is so good. It is better to eat somewhere in town.
Location on the beachsite Their Spa and Wellness is very poor. It doen't smell good, it doesn't look good, it is out of date and dirty; ready for a big maintenance and overhaul. They still try to charge you for the use of the pool, what I refused.
Nice enough place although basic and a little dated. Parking was difficult at times. Needed updating and a thorough clean. Seemed expensive for standard of hotel.
This hotel is situated in a prime beachside location, however it is begining to look a bit tired.
Value for money meals at the hotel restaurant. Improvements needed in facilities as general
beach view from room was very nice, and Deba is a pleasant town with good atmosphere. spa would benefit from some investment, as it looks a bit tired.
We only stayed one night and therewere no problems at all. Staff were very helpful.
The lady of the house was very gracious and knowledgeable.
Ideal location in Getaria. Great beach and several outstanding seafood restaurants in town. This is a small picturesque fishing village. Also note that parking is free on the road going up the hill opposite to the town. no
Clean and modern room, nice hosts even though we didn't speak Spanish and they didn't speak English!!
Quality hotel with right attention to detail throughout. Facilities provided were very good. Staff were excellent. Minor point but garden flower beds needed attention! There should be hard pavement from front door to car park as gravel is not good for ladies' heels.
Architecture, location and facilities just superb The rooms are a designer's dream, but a glass wall between the bedroom and the bathroom? No.
Everything. It was the best hotel I have ever stayed. Very luxury but intimate and friendly. The environment was very relaxing and the view from the hotel was great. We asked the hotel receptinist to ordered a taxi to go to a local village nd they organised a chauffeur driven car, which was more than 3 times as expenssive as a nomal taxi.
Hotel staff very friendly and helpful No restaurant. Open plan bedroom, bathroom and toilet
beautiful place and location. very well designed rooms and wonderful pool area quite expensive and not delivering the service and amenities expected for luxury accommodation
Beautiful ambience with welcoming staff. I was sorry to leave.
Its a very nice, quite hotel with a beautifull vieuw. Great large rooms, very nicely styled. As well as the lounge/lobby area. The small town Getaria nearby has some excellent fish restaurants! The only disadvantage is that they only serve small things for lunch and dinner in the room, not at the terras or lounge.