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Good location, plenty of parking Shower terrible, noisy during the night
Easy access, efficient as payment settled straight away, incredible price for above average budget hotel
The hotel was clean functional and provided the necessary at a very good price. The attached restaurant was very good. The weather was hot and it was difficult to cool the room.
We stay in he Fasthotel as a stopover enroute from he South of France to Holland. IT is conveniently located close to he highway, has a restaurant on site, and we can bring our dog.
All very new and clean. Good internet conection. Very good.
Quit safe & elegant Mosqetos & clening the room is not quit good need experience
Frigo good idea but shelves missing on all four visits in 2 years No chairs or desk.
In a convenient location for my purposes. The hotel is in the vicinity of a large factory producing large amounts of fumes. The food was expensive and not of good quality, and 8.50 euros for a small pichet of wine!!The room was satisfactory and warrm but the single bed was small and very hard.
It is cheap and one may not expect much, the value for money certainly is worth it, if you like these kind of hotels. Friendly staff, at reception, at the restaurant. Garden with terrace, very nice. I didn't expect the environment of this hotel, not at all to my liking, but again: it was cheap and I had no other choice but a castle for almost 200 euros. I am not sure which one I'll chose next time for one night...
The childrens playground was great the rooms and bath rooms were like staying in a caravan. Not very comfortable.
The staff were very helpfull and the menu was just right after a long journey.
The size of the room, also the bathroom was a good size with a proper bath with shower facility, the private view from the window and over the fields. A small item but since you asked, the toilet seat design, clear plastic with fish design, as soon as I saw it I did`nt like it, maybe other people would like it.
The food was very good for the price. Staff were helpful and friendly. There was ample free parking spaces. Rooms were basic but very clean. My room was at the rear of the hotel overlooking the kitchen area with a noisy fan. It was very hot and with no air conditioning I had to have the window open. The fan kept me awake for some time.
The hotel is ideally situated for a night stop on the way to the Dordogne. The staff were helpful and friendly and the quality of the food was good. The rooms are basic but provided for a reasonable night sleep...the fan was necessary to cool the room. The car park gate was shut overnight and the car park was well lit.
Convenient location just off the motorway. Efficiently run, plenty of staff free wifi, has its own restaurant on site.
people were friendly and efficient Due to a family problem in the uk we had to leave a day earlier.The recepionist said that we would be reimburse for the one night.we are still wating for this payment from Hotel Europa in Canet
The air con in the room was a bonus despite it being a bit noisy it was invaluable as the room would've been very warm. Breakfast was only ok,it's difficult to produce a decent meal using the buffet system. However I've had worse at more expensive hotels. The extortionate prices of beers, both bottled & draught, were unbelievable had I not just driven for 5 hours and really needed a "pick me up" I would have spent nothing at the bar. Whilst I appreciate hotels charge more at the bar than a pub £4.50 for a bottle of London Pride is, quite frankly, unacceptable !
Overnight travel stop only. Hotel OK but expensive so will switch to etap or the new ACE chain in future It is expensive for what it is.
location very good for travelling south. restaurant pretty good room very basic
It is near a motorway exit. It's efficient and pleasantly furnished and clean. The dinner is good. Rubber sheets on bed.
Convenient car parking (free). Room serviced very late in day.
It is very well located facing Loire river. 10 minutes walking to city centre We had room for 3 ans only towels for 2.
easy to find, large parking space, nearby city centre noise parking space (late arrivals/early departures), smell of the room (cleaning?)
hotel was clean ,comfortable and in a good location nothing
Just perfect for a stop-over - easy to find and great to have parking provided. Friendly staff and very useful that the man who greeted us at reception spoke English. Bathroom could have been cleaner.
Off road, secure parking (we had canoes on the top of our car). No resturant
The evening and morning staff was very helpful and a pleasure to talk to. Their English was much much better than my French but they let me try my language skills and also gave me some French pointers. Overall - staff, accommodations, breakfast, ample parking, and the location to the river walking path – downtown - and the highway worked great for holiday.
I especially loved that the location was near the river, and that my room was so very quiet, as it face those beautiful Midieval walls of the old city.Also that there was free use of the computer.
closeness of the city within walking distance breakfast not included quite expensive for what you got
Nice location and good facilities made this very good value for money. free WiFi throughout the hotel was a strong plus. Good value breakfasts - with proper coffee!
Ideal for travellers who want to be self-contained, i.e. a kitchenette with all facilities, fridge, microwave, coffee and tea making facilities etc etc. and comfortable beds. Good for overnight stay and also as base whilst visiting the Orleans area. Will deffinitely use again. Found the bathroom arrangement a bit strange. WC is in the bathroom with only a louvre door separating it from the bedroom . Apart from that the bathroom was fine with good shower (not often something you get in France) hairdryer etc. etc.
The perfect spot for travellers to rest. Close to the motorway with very good staff, room and breakfast. Will definately be using them again.
An excellent stop-over hotel, really comfortable and well-equipped family suite which easily accommodated four of us. Ideal mid-point when driving to the south of France and will use again
Well equipped, very smart and comfortable room (espace suite) provides everything you need for a short stay in the Orleans area. Very friendly staff and a good breakfast selection (didn't try the hot dishes). Much better than the conventional chain hotels in the area. Nothing negative about the hotel, but Orleans centre is about 3-4 miles drive - easy though and parking is good when you return to the hotel.
Very well thought out brand new accommodation. Ideal for a family with small children. Secure, clean and easily accessible from the N20 or A10.
I liked the free internet services,although was unable to connect in my suite due to faulty telephone connection9Was reported and immediately noted down.Also liked the kitchen facilities The automatic light in the toilet which comes on when you enter the bathroom.As a light sleeper i was woken up every time my husband went to the toilet.Bathroom near the bed
Comfortable, clean and convenient
Very good check-in & check-out, very good staff Breakfast, cold selection was ok, sausage & egg was disgusting.
Its room size was ideal, being sound proofed, suite style, parking & breakfast & access to restaurants in walking distance
The room was amazing. Very comfortable after a long drive up from the South. You need a car as the hotel is on the outskirts of town.
The friendliness and efficiency of the staff, the convenience of the parking, the spaciousness of the room and the good breakfast. Nothing to comment about here.
Room and facilty Limited menu fir dinner. Had better selection at IBIS Millau
The staff were friendly and the rooms were good.
Very clean and quite newly refurbished. Free coffee in lobby and free wifi. Very clean toilets. Great buffet breakfast. Easy to find location and parking was easy. Feels a bit like a Hilton. Price was good too. Staffing was 3-4 star. Receptionist very friendly and helpful. Staff for dinner and breakfast were nice but not highly professional to match the looks of the hotel. Bar tender was rude and closed bar early.
Located on the banks of the Loire, within walking distance of the city centre, this hotel makes an ideal base for exploring the town. The staff were friendly, the restaurant was perfectly acceptable and the rooms were quiet and spacious. The rooms are quite expensive unless you book in advance and breakfast, parking and internet access are available only if you are prepared to pay a hefty supplement.
Check in was smooth. Breakfast was good. Nice to be able to make a cup of coffee in the bedroom, bur only one not adequate provision for two cups. Facilities in bathroom were god Bathroom door was dirty both sides showing that it is never cleaned Check man was rther cocky and treated us as elderly and not interested in our stay. Coffee at breafast was cold as it had been standing for too long in a vacum flask some of
Good view from room over the River, excellent sound insulation on the windows ensuring the room whilst overlooking a busy road and bridge, very quiet. Good parking facilities.
Hotel was as expected and portrayed web site. No problem for a short stay and well priced for Orleans. Friendly staff.
close to the town centre, private parking
The whole stay was great, The room is very large with two double beds, the bathroom was very nice. I really enjoyed breakfast. The internet speed was pretty good. It was in the middle of the city. I relly enjoyed it. None
Everything worked as it should. Definitely one of the better Mercure Hotels. Perhaps a bit pricey compared to comparable competitors. The entrance to the hotel is via a one way road system that is abit convoluted as it is in a traffic-busy part of Orleans.
Basic but excellent value and very friendly owner.
That we arrived late and left early and did not have to stay too long in this dump. The very small bedroom and bathroom, being in an industrial estate, it was only worth about half the amount you charged us.
The breakfast choice was exceleant. There was no Restaurant, or if there was we were not made aware of it. We had presumed that as a Restauranr was included in the information we would be able to have an evening meal there.
THERE WAS A SECURE CAR PARK AS WE WERE TRAVELLING THOUGH TO SOUTHERN FRANCE. THE EVENING MEAL WAS DISAPPOINTING.
impossible to find.
located on an industrial estate we found no evidence on signs which would have helped greatly in locating the hotel which several local people were not aware of and could not direct us to !
Approach roads were busy during shopping hours but that is a small problem
Friendly staff, we were running very late and they were very helpfulI would stay there again
It had a toilet The generator in the factory next door was noisy and ran on and off all night. No bedside tables.
A perfect place for families with young children to stop on the way to the South of France. Clean, modern, welcoming and relaxing. Much more 'holiday-ish' than any city hotel I have ever stayed in, the ideal place to recharge batteries during a long drive. Very friendly guests too! More staff in the bar/restaurant would have been good as service was a little slow - although the staff that were there worked very hard.
Excellent breakfast, tennis court (free equipment), friendly staff, good ambience
The food was excellent. I could not move the bath water supply from bath to shower. Room 243
Nice clean room & good service Would have liked tea/coffee facilities in the room
Cheap, but very modern + comfortable room Price of breakfast
The rooms were a reasonable size, clean and modern, free wifi, staff were very helpful and attentive, plenty of parking and near all local places of interest, although the location itself was\quiet and attractive. Some of the doors seemed very noisy at night as people came in and out.
Excellent hotel - very good value for money. Spacious and modern rooms, very clean and good facilities - restaurant, cafe, internet. This hotel deserves another star on its rating!
It is a good hotel for a stopover.
Restaurant open long hours to accomodate travellers
Outside of hotel may put off visitors as it is pretty basic looking, however the inside of the hotel is wonderful with a lovely central garden and pool, tennis courts, table tennis and al fresco area. We had two rooms, not interconnecting, but next to one another with large bed and sofa bed. Had dinner in restaurant, enjoyable vegetarian cuisine and a super breakfast, lots of choice including innocent smoothies!
It was very conveniently situated to explore Orleans. The room was rather small and the towels were rather rough.The parking was tricky as it was in a very full public car park.
Good Location in the middle of town, everything within walking distance. Located on a busy and noisy street, hard to sleep through. Walls between rooms are also thin and definately not soundproof
the rooms needed some tlc
Room in need of refurbishment. Overcharged on room and breakfast, a total of €8.00 Please refund. When queried, their knowledge of english disappeared.
Very helpful and obilging staff. Real French style hotel, basic but very clean. Breakfast good and location very close to centre of Oleans. Parking can be a problem if using a roofbox. I booked private parking which was arranged but this copes with vehicles 1.9 metres or less. Ensuite bathroom seperated by wonky concertina door. Towels on hard side. Good television.
Quiet, comfortable room. Cheery, helpful staff. I found it difficult to find when walking from the station on the first night. Local people didn't know the address either! Once I found the route it was easy, just off the main street!
Did not like the noise!! The walls are too thin - I don't like hearing men going to the toilet, or chattering all night. I would have liked a mirror in the bedroom as well as in the bathroom.
Friendly staff! Good breakfast for the money!
the location so close to the centre of Orleans was superb. Friendly atmosphere and helpful staff who were very understanding about my terrible french. Bathroom a bit poky. Room very basic and absolutely no extras.
Easy to find and very central. Very helpful staff and good advice on where to park, eat etc. Basically badly decorated, dirty, smelly and in urgent need of refrubishment.
Concierge after booking the money for the room were blocked twice (they said just to check the validity of the card)
No car parking.
Very good location, in the city center. Excellent breakfast. Small but confortable room. Professional staff. Good value for money.
Location, location. location. The staff is very nice. Rooms are very clean.It is located near Louvre and some metro stations. Breakfast is fine. Rooms are small and isn't enought light.
Friendliness of staff, proximity to city center, overall atmosphere of the hotel
We were passing through enroute to the Pyrennees There were only 2 sachets of coffee in the room. When we asked the night man for 2 more we were told that they had none available.It was due to the attitude of this member of staff that I marked staff as fair. The check in and out staff were excellent.
The character of the hotel and its location made this a lovely change from the bland stereotypical offerings from the usual hotel chains.The breakfast was also first class. Be aware that unloading luggage at the front door can be a problem due to a combination of lack of space and the tram cars passing by. It is also tricky to locate depite being very central due to traffic restrictions and said tram cars. My suggestion would be to park first in one of the nearby public car parks and walk to the hotel and assess the best way to get your luggage to the front door. Once you done this everything falls into place.
Hotel is located in a pedestrian area, so access to the hotel with a car is slightly confusing and hopefully not illegal :) It might be good to have this topic clarified in the hotel info...
The room was very nice, quite, airconditioned. Good location, breakfast, internet was free. The bathroom was very small.
The Staff, both the reception desk and breakfast staff were very helpful and attentive. Breakfast was very nice, well presented, and very well cared for. The rooms were clean and neat, great towels. The lighting in our room was poor. Near the bed were only two small and very low height situated bedlights ... and there was only one other lamp in the room. raising the two lamps by the beds would improve the situation tremendously.
Very efficient and friendly staff. The room was spacious and well equiped. The whole hotel was very clean and well presented. The food was excellent.
ease of check in Food
The hotel was excellent value and perfect for our overnight stop as we drove to spain
Location was convenient. Dinner in the restaurant was the first inedible meal after 2 weeks in Europe. No way to control the ventilation and air circulation in the room, making it a hot airless box in which it was impossible to sleep.
Very comfortable beds meant a good night's sleep was had by the whole family. Very clean and well kept room. Good buffet breakfast. No facility for an inexpensive evening snack. Food expensive. Receptionist not always at the desk. Room rather small for a family room. We were rushed at breakfast - staff started to clear away the buffet before we had finished eating.
As we were travelling across France from The Alsace to Honfleur it was very convenient as a stopover as very near to motorway. Easy to find thanks to SatNav! Not really a long term holiday hotel.
I very comfortable, spacious, clean and a super resturant
Food was good but expensive, good facilities fort the kids Room was adaquate for a family of 4 for 1 maybe 2 nights as a stop overbut would not recommend for longer to small.
Very Peaceful and very Clean
It was a great stop over point for travelling through France, the xbox in the foyer was a a welcome surprise for the children after a long journey. The staff were very friendly and helpful.
friendliness of the personnel and garden -
Bedrooms although small had lovely old-French style furniture. Bathroom had been refitted and was very smart. Room very hot at night - a fan would have been good.
owners were very friendly and also very helpful with local information
Nice, typically French location None
The owners were very nice with the guests, offering information and advice. The yard was beautiful. They also have a nice rabbit.
The hotel was an ideal stop over point for those travelling up or down France. It was comfortable and clean; the outside terrace and grounds were a plus point as was the private parking. It wasn't the easiest of locations to find - I would definitely advise a detailed map! The breakfast was overpriced too - the proprietors should either reduce the cost or offer their visitors a greater range of food.
Friendly, spotless, well decorated hotel with really lovely rooms. All in all a very pleasant hotel which I would recommend to all of my friends.I would definately choose to stay here again. Not that I did not like......but it would have been nice to have had access to tea/ coffee making facilitites in the room.Otherwise the hotel really can't be faulted on any point.
Very pleasant gardens, good parking, dog-friendly owners no tea/coffee making facilities in the room
The owners were very friendly and efficient, the hotel and garden was lovely and a real taste of France!
Low price Quality of breakfast was not very high, most things were empty and upon asking, were refilled again after quite some time of waiting.
The resturant. We were not notified before we went that the resturant was not open at the weekends and that the hotel wes definetly a commercial hotel not for tourists.
Clean, comfortable, good value, secure parking.
The parking was good, and access was convenient. One member of staff was very helpful. I had to query the bil, as they automatically charged for breakfast, whic we did not have. This was quickly rectified.
Nice people, clean room and bathroom For breakfast, there was a large group before us (tour bus) and some things were not available anymore.
Free WI-Fi, Friendly Staff with excellent English, good food, Good bed. No kettle in the room
The staff were polite and helpful. The restaurant was not open on the night we stayed and it was difficult to find anywhere to eat in the surrounding area so we had to buy sandwiches at the local garage
A clean room, bright and airy with friendly and obliging staff I found it difficult to understand why the restaurant was closed at weekends
The lady at the reception was very friendly and helpful. The hotel is in the middle of nowhere so you need a car.
It was perfect for a stop over. 24 hour reception was helpful as we reached very late in the evening and was happy to assist. This hotel is far away from the city centre.
great breakfast buffet
Hotel located in the centre of the city. Very friendly staff. Family room was spacious, clean. We profited from a great promotion and we had the services of a 3-star hotel for a 2-star tariff.
very friendl staff, nice breakfast, good lunch packet, very good location not enough lighters in the room
The location was excellent. there were no tea/coffee making facilities in our room.
Good location & good service. Bed was not comfortable & Heating was not good.
The friendly and helpful staff, the location, and the breakfast inclusive in the price. The bedroom light shades with partly exposed bulbs.
Comfortable beds, sparse facilities, but clean. Tea- and coffee-making facilities would have been nice.
mere steps away from the train station and helpful front desk staff couldn't connect to internet some of the time, for no apparent reason
Central location is good. Comfortable rooms,helpful staff, and good breakfast buffet make this a very good city centre hotel.