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The hotel was in a very scenic position. The room was large and comfortable. The spa facilities were very good and I enjoyed the massage and facial very much. This was also very good value. Staff were helpful and always pleasant and polite. The breakfast buffet was extensive and very good. Service in the restaurant was geared towards the group and tour parties on the buffet dinner package so we felt the a la carte menu although good was poorly prepared and served. This was the only down side to our stay.
Everything, especially views and indoor swimming pool with sauna. None
We stayed at the Junior Suite as we were 'downgraded' from the Emperor's Suite which was double booked. Spacious room, good comfortable beds, good shower. Staff in the restaurant is unexperienced, not up to (international) standards. Quality of food is substandard.
Good views over the valey. Hotel situaled up in a hill and a bit isolated. Too long wait for the dinner (45 minutes). Internet cheap 4eur for 3 hours but the time goes even if you are not connected. All the info in the hotel only in German. Wifi only in limited areas.
The cleanliness and size of the rooms. Excellent food. Not having tea/coffee making facilities in the rooms.
Room was really a bedsit not a hotel room as such, newly decorated and very nice. Bed was a sofa bed and not very comfortable
The hotel is situated in the centre of Sangerhassun which suited us, the owners where very helpful and provide good service. The evening meals where excellent. valure for money No
A very nice, small, local hotel with basic but satisfactory facilities
very close to the rosarium and hostesses were very pleasant. clean and spacious by European standard street parking as limited on site available and good but limited selection at breakfast
You are really welcome and a member of the family. You will love everything!
The staff was very helpful at all times and the food in the restaurant was very good. As this is the wine region it would have been nice if the personel had known more about this and woul be able to tell more about it.
Very nice hotel staff, very helpful and polite. Lovely grounds. Good food & wine Combination shampoo/body gel in bathroom - real shampoo would have been appreciated. Mosquitoes in the room one night. Perhaps availability of a window screen would have been helpful.
I enjoyed the food and the fact one could take ones time and not be hastled to leave the table. Also nice to meet up with my family there. Would have liked an extra pillow, and a kettle in the bedroom.
Very good rooms nice breakfast peaceful place and a nice bar with local bear at the back of the hotel
it was convenient for a wedding we were attending. Room was clean and comfortable. it had a bar and restaurant. No