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Friendliness, older style by the lake. Good food. Nice village. Help with where to go to make the most of the stay. n/a
The hotel is located in a beautiful village on the lake shore with easy access to water taxis to other locations on the lake We were disappointed that the en suite facilities were not as we had anticipated (ie the shower facility was not a shower but a loose handset without mounting point). On checkout the credit card reader had to be taken outside to obtain a phone signal.
We liked the location very much. It is very close to the boat station which is convenient for a short stay and makes possible traveling around the lake. Also it is the very center of Weggis with easy access to the restaurants and performance on the stage The things which disappointed us were a poor design and a feeling of slightly abandoned place
The location was beautiful and very relaxing. The restaurant was very good and the hotel was spotless. Family run and the staff were very helpful and accommodating.
Service was excellent. Also the restaurant was very good. Bed and pillows
Very comfortable,great location easy to get to by ferry from Lucerne and Lucerne railway station and very relaxing. The only problem was staff communication at breakfast.
Excellent location, very scenic, on NW shores of Lake Lucerene. Friendly and helpful staff, stupendous breakfasts. Limited parking.
Manager was quite helpful and the breakfast was great! Also, the view of the lake was really nice. Clean and comfortable with all the expected amenities. It is quite dated and the walls are a bit thin. We had an angry neighbor banging violently on the wall as we used the bath at ten in the evening! Not a fault of the hotel so much as the neighbor, but it is something to be aware of. Price was quite high for the room, but this is a fault of the whole of Switzerland, really.
great view, cute building , wonderful breakfast.
Great views. Nice rooms. Staff was extremely nice and helpful since we were tourists!
I liked the area, hotel very easy to find, good range of restaurants nearby, parking quite easy. Clean/comfortable room.
location, absolutely beautiful place at the lake The hotel is at the waterfront, but our room had a view to the yard with the roof right under our window. We were quite dissapointed, and we would prefer to pay more for the lake view. Unfortunatelty this was not specified during the booking
The hotel in general, staff and position of hotel. Hve stayed here 5 times in the past 4 months. Would not think of staying in any other hotel in the area. Nothing
I really enjoyed the treatment and the kindness offered by your personnel during the dinner in hotel's restaurant on the lake front. The way of welcoming at reception on the first day was a bit bewildering as the reservation was not in the system. Secondly, smell of cooking can be felt heavily during and after the meals in the hotel
The location is great. The hotel staff was very gracious and professional. The price is painfully high. The room was a bit spartan. Lack of in-room amenities such as coffee, iron/ironing board were inconvenient.
Great staff :) great location best spot and hotel in europe
Amazing location with beautiful view. Totally overpriced and overrated; doesn't deserve a 5-star classification in my opinion. The room was small and not particularly attractive, and had what was the most uncomfortable bed I've ever slept on; it was like a board. Unfortunately, there was a wedding taking place the night we were there, so we heard loud music until 2 AM. The breakfast was pretty chaotic and disorganized.
location and facilitioes, its superb no
We really liked the location right on the lake and how quiet and peaceful it was. The only thing we did not like was the fact that the hotel was not completely non-smoking.
We have booked this hotel after reading the reviews on this website. This is indeed a very good hotel. The hotel staff was wonderful. The view was fantastic, the room was clean and quite. We had a very, very nice stay. We will come back.
Beautiful view, fine service, charming room. The best in Central Switzerland. All in short walking distance
The food was always excellent and beautifully presented and every member of the staff was courteous, efficient and friendly. No
The magnificent views, and high quality of hotel. Some of the staff didn't always seem they wanted to assist
The room was excellent. The staff friendly. The views magnificent and the location is great did not like the limited menus at restaurants.
the location the staff was unresponsive, distant,unwelcoming. Room size, decor, comfort level and service not in line with a 5 star hotel. Overall poor value for the money as the rate was high. Breakfast was not included with the room as with other 5 star hotels
Simply perfect hotel from all angles
Our suite-room had an wonderful amazing view. The interior of the room was very nice. The sparks restaurant is very nice too.( food id fine. ) The terrace in summer must be wonderful. Annex restaurant : Food was not that great for the money I expected. Tehnically perfect served, but for our tastea mixture of too many different spices. Servantes were too mannered.
Top quality management & staff service, excellent restaurant food and service and a very nice bar area with appropriate live music.
The service was warm and very efficient. The food was first rate. And, of course, the setting was marvelous, very restful. Everything was perfect.
relaxed stay do nothing
A wonderful experience. We have visited the hotel three times in the past and will stay there again
The location and standard of the room There was very little parking
The beds felt very indulgent
Friendly helpful staff who spoke excellent English and hence made it very easy to check on local information and services. The restaurant food and service was excellent. The single room was is fair condition for a three star hotel, a little extra work on re-decoration would lift the hotel to four star.
Rooms are updated, very functional, hotel has a great location, good breakfast Sometimes difficult to find someone at the front desk, but understand it's a small family run hotel and the staff wears many different hats
The hotel is a small scale family hotel with very friendly and helpfull staff.
Convenience to Rigi facilities, lake transportation, City of Lucerne. Excellent restaurant.central location. Lot of history.
We had an exeellent stay Nothing
Vitznau is a very beautiful location, at the foot of the Rigi mountain, next to the lake. Hotel Rigi is conveniently close to the Rigi mountain railway. Very friendly staff. Excellent place to relax in the Swiss mountains. The church clock, right next to the Hotel, is rung every 15 minutes from 6am to 10pm.
Location was excellent, as was the breakfast and room. Staff were helpful. Ideal location for rail up to the Rigi and for the boat on the lake. Overall an excellent hotel, that we would highly recommend. Nothing, everything was great!
Hotel is very good location. We got a mountain train. Station is naer the hotel. 5minutes for walking. We saw an excellent seescape and landscape. We didn't find a lift. We have a room in the 2 floor. So we are hard to move a luggage, go up and down with my baby.
Clean, quite and confotable Everything was OK
The service is impeccable. The restaurant is good.The hotel is functional.. No charm whatsoever. Accessing my room was quite disorienting having to zigzag through corridors. The hotel is clinical but unfortunately totally charmless.
Splendid. Postcard views. Incredible facilities. Business center. Free parking. Free internet. Great breakfast. If you are in Zurich and have a car do not pay through you nose for a substandard hotel. Travel 50 minutes and do your self a big favor and stay here.
The wellness area was nice. The Keller bar was too smokey for my taste.
We had a great view. The room was comfortable and the balcony was nice. Not really. As a retired person, I can be crotchety at times, but the hotel staff did a great job and the restaurant staff was outstanding. If we decide on a return trip, we'll definitely staff at this hotel.
The room was small. Good location.
Large room and a large bathroom with a bath. Excellent views overlooking the lake. Nice restauant.
views magnificent, most rooms overlook the lake and mountains across the lake. Rooms very clean, if dated. breakfast buffet not wide variety . I compare this poorly to others similarly rated steep walk to lake. uilding whole bneeds a professional makeover. roller blind in our room incredibly hard to move up and down, but reception not always manned so just lived with it. early checkout time imposed (1030)
Good views, friendly and helpful staff
Very helpful and friendly manager, nice staff. Superb view on the lake and mountain. Very good mexican restaurant. Good swimming pool! Pleasant and peaceful ambiance. Breakfast quite simple but ok
The cover bads were too much heavy for the summer season : the result was to have very hot temperature under the cover and very uncomfortable for agood sleeping. We have also to say that no air conditioning was available !!!
The hotel was outstanding. A great value for money paid. Its family oriented and very much appreciated and supportive staff turned our stay in Weggis to an enjoyable experience. I and my wife and our two small children enjoyed the room which was provided to us which had a large balcony with a great view to the lake Lucerne and the superb mountains. Availability of a private parking on the spot was another great advantage. Thank you.
friendliness of hotel staff, familiar atmosphere If you expect a modern, state-of-the-art building, then you are at the wrong place.
general cleanliness around and friendly staff no
Apart staff which was very kind all other in this hotel is very, but very far from 4* standard. Coridor was cold and smelly, room was cold, heating in the bathroom was not working, picture on the presentation shows only anex to the hotel (wellness&spa) but not hotel, pictures of the rooms were far, but very far from the our room.
The staff were friendly, the hotel was lovely and quiet and the views, well what can I say, breathtaking. As a female, business traveller, this hotel gave me a warm, comfortable feeling, as did the staff. I will definately return. A rare find. The only downside is the cancellation policy. Business dates often change and I can never give 30 days notice. If this was to be a regular stop for me, it would have to be flexible, to about 24 hrs for changes.
The Spa, good restaurant, quiet, exactly what we were looking for
I stayed at the Hotel Gerbi and thought that the service was slow and the food not up to the price - the breakfast was good, but when we said the the coffee was not hot enough, we were treated very unfriendly afterwards Our glasses of the night before were still in our room at 12.00 the next day.I can not answer the next questions as I have not seen any reviews
Balcony view of lake was big bonus and the spa is great for when the weather is bad. Pillows were horrid
Very friendly atmosphere, very clean and well cared for. Very welcoming and extremely pleasant stay with many additional small touches, eg robes, slippers and leaving gifts. Nothing that we did not like, but we did request some further written details regarding routines, times and services available within the hotel.
I like it because it,s small and that it is a family business but offers alot -good food and wellness
The panoramic view from the room, the friendliness of staff and the superb location No
Helpful staff, comfortable room, great view, relatively quiet after restaurant closes. In-room tea kettle leaked water onto the desk.
Great location, service, food, etc. A very positive experience. Overall, the best hotel on our 2 week trip to Switzerland.
Clean new rooms. Quiet.
This was the best hotel in which we've ever stayed ...we felt extraordinarily warmly welcomed, our room was simply fabulous in every way, and the location was unbeatable! Barolo and Syrah, the resident 4-legged friends, made this an especially delightful stay. The food and all services were wonderful. We could have moved in and stayed forever! Not one single thing!
Central position in village We would have preferred a room with a bath rather than a shower.
Beautiful location; stunning views from room; friendly,helpful staff; excellent restaurant N/A
Excellent staff that make you feel very welcomed. Fabulous view of lake and mountain. Well equipped and very spacious junior suite. Ironing service is very useful and affordable. Wifi connection is very poor.
The rooms are very nice and spacious. Excellent restaurant with very good service on the lake . Very helpful and enthousiastic owners who are very good at recommending places to go. We certainly reccommend this hotel.
The location was excellent and the room was very nice It was very hot and there were no fans available.
I was a little bit disappointed about the cleaness and staff of the hotel. My room is not-good views
Carring staff it might that in some cases the fact that ther is no 24 reception atendancee may create a bit of problem
There was no refrigerater in the room in the 4-star hotel! Breakfast service was terrible!
The City hotel is quite central, while still being in a relatively quiet area. It is also very close to the beautiful lake and the ferry dock. The staff at the hotel were exceptionally friendly and helpful (on New Years Eve, no less) and even took the time to check weather reports for us to help plan our next day.
location within the city, quiet and staff was helpful. nice breakfast
comfortable room; central location (I did not have a car); good choice at breakfast Lighting in restaurant - fitted with spot lights: some areas too bright, others too dull. Technology more suited to night club!
Within walking distance of the lake and town. Rooms are basic with no restaurant on site but there is a restaurant / bar next door. Breakfast served next door - cold buffet only Wash basin in room, not in bathroom. Expensive internet
The level of service of the Staff is Excellent. They really could not have been more helpful or nicer. We would go back just because of that.
staff were friendly and helpful. owner excellent chef patron. local specialities on menu were very good. good location. room was not four star. no handbasin near toilet. beds were not that comfortable. car parking limited spaces.
Excellent price/quality index. (2 rooms for young family for the price of a double room). Pleasant and good employees. Very nice breakfast and a terrific Italian restaurant next door. Very near to the lake with a nice place to swim and children playground.
- very friendy and helpful owner, good price/value relation, excellent geographical situation, easy access by train and boat, tips and hints given at the reception for daily trips (very relevant and helping to save time on research), amount of tourist information and competence exceeding this one from local tourist office Breakfest staff can make more effort in speaking foregin languages, however friendliness makes up for this little issue.
The location is very good, quite and relaxing. The view is very nice over the lake. Close to the village centre. Excellent place to spend a relaxing weekend.
The staff did their best to help and answer any question and with a big smile even when carrying our heay luggage Internet was not availabe at rooms
beautiful location, spacious room, large balcony, nice view. Food was very good, though it was not cheap.
Good location with pick-up from the harbor, room was clean, food tasty, staff friendly
View on the lake, remote location, good restaurant, good feeling You need a car to go to Vitznau
Nature's beauty in which the hotel is located at. We discovered a corner of paradise on earth and the hotel was a jem amongst all the rest.
Very attentive staff, nice room, good food & an amazing view!
We enjoyed the extreme calm and quietness of the site. We could really relax on the terrace, the beach and in the room.
Location and view and food Price
Just ok, not as good as description
We liked it very much. The grounds have not been kept up. The interior is in great shape. The grounds have not been kept up
The hotel unfortunately is a bit shabby,
The hotel has a good position a short distance/walk from the village and has a superb location overlooking the lake. It is also well situated for mountain/woodland paths. Very good restaurant and pleasant atmosphere. We hope to return for a longer stay.
Surroundings are great: lake with mountains in the horizon and green mountains behind the hotel. The bathroom well equipped. Beautiful view from the room + balcony. The bathroom has no door. The double bed consist of two separate beds that are not fixed together and tend to move apart if you happen to sleep in between. If you sleep with open window, the noise/voices from the terrace are annoying. You will also hear every car and especially motobike passing along the road (with a lot of turns), but the traffic is not intense.
Very good welcome at check in
Nice hotel and friendly people. Excellent food. Great view from our room.
good restaurant old furniture in the room
The hotel was well situated and had great facilities for a restful stay with a good spa . Staff were helpful and spoke very good English. We ate one evening meal at the hotel which although expensive was very good,breakfasts were excellent. The view across the lake and mountains from the 4th floor was a bonus even if it did include some rooftops.
Very peaceful and serene environment at the hotel which also reflects in each and every thing in the room. The spa is simply wonderful. The breakfast is made from freshest ingredients possible. Overall, I feel rejuvenated after being there
Everthing of this hotel was great... they warm welcome, hopitality, helpfulness, curtasy, Wifi, every member of the staff including resturant, cleaner, receptionist, owner,location, facilities, everything was great.... the best hotel among seven hotel I stayed during my europe vacation. special thanks to the cutiest and prettiest reception lady Dominique Eberle, which help and guide us all the time. No thing at all.... No negative concern...
An excellent location and a good hotel
In a quiet location. nice wellness centre, parking is free (when available) Pricey for being so far from the city (Luzern). Room are small
sona distance from port
Exelent food No
Amazing views, very nice and clean rooms and really friendly stuff and nice buffet breakfast
The position is fantastic. We had a balcony which overlooked the lake. Room was clean and comfortable. Breakfast was good and plentiful. Staff were friendly. A lovely town with lots to offer. This is actually 2 seperate hotels, not far apart.The only downside is, as were staying the the Hotel Alfa, that you have to go the Hotel Schmid for breakfast.
Very large room for three - we were very satisfied and happy with that. The view was to the lake as well. We liked the dining in evening as well as morning. All together a good experience. A parking viegnette would be nice for the car lot in front.
The pool was heated . the tables beside the lake. Nice view from the balcone of the room. A kind lady which helped me to print my flight papers useing reception's computer. Cannot use internet at rooms. The pool is so small.
The staff were superb, attentive but discreet. The room was wonderful,with an excellent large shaded terrace. A very pleaseant heated pool with the lake next to it for a colder swim. Food was good and typical of the area and although expensive was no more than other hotels in the town.
Amazing location, fantastic lake & moutain view!!! Heated pool with beutiful view - true amazing =) Near the ship's terminal. Good breakfast. Фантастическое месторасположение! Недалеко от пристани, откуда можно поплыть как во Флюэлен, так и в Люцерн. Рядом с подъемником на гору Риги, подогреваемый бассейн (мы купались в сентябре, вода +26), хороший ресторан при отеле. Очень понравилось! :)
The room was bright, cheerful and tastefully decorated with a great view over the lake and mountains, from both the room and the bathroom. Each had its own balcony. It was also very easily accessible from the boat station and an easy walk from the spas in Weggis. The staff were very friendly and helpful.