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near highway shower heat was provisorily fixed with a wire and cable clip, on the shower wall was mould! - I saw it in morning, otherwise I would change the room.
The staff was very friendly and courteous; the hotel itself was located far enough from downtown to be peaceful, yet not so remote as to rule out the possibility of walking to (and from) town.
The hotel was closed on Sunday all day and no staff were available to handle guest queries.
Breakfast was OK Rooms are poor noicy no aircondition no internet facility. Over priced for what you get
i liked nothing about this hotel the standard was below avarage. the toilet was making noise the whole night. some kind of water pressure coming and going. the beds were not comfortable. the floor was covered with an old carpet that was not cleaned. the rooms very dated and needed restoration. bad experiance for all of us.
The staff were friendly and helpful. The food was excellent and reasonably priced. And I travel a great deal in Europe, but the Oase parking facities were second to none - well done! Trying to find it... I feel though this is not so much a problem with trying to locate the hotel, but with signage in Belgium in general, which could be greatly improved.
The service No
Heat in the room, and noise from restaurant in the basement.
Staff very friendly and helpful. Good basic facilities Traffic noise when staying the front facing rooms
nice hotel and the staff was awsom, like to come back to this hotel if i go back
the interior design ; comfortable bed ; nice shower water pressure parking availability ; cleaning personel repeatedly trying to get into the room, even though the key was in the lock ( there was no " do not disturb "sign available ) - we stayed there for several nights & were woken up by that every day
The central location and of course the bar and staff
staff very helpful and friendly
Beakfast cleaning rooms, small size of rooms, service, quality used equipments in rooms.
Flexible hours, reception ok, room clean and warm. Empty fridge at our disposal: much better than a too expensive minibar. Water in the douche is dependant on the time of the day: in the afternoon too hot (no way of getting it colder). In the morning: OK, but no way of changing the temperature.Air dryer: cold air.
athmosfere and quiet surroudings
The food was excellent and the room was comfortable and warm, staff were courteous and helpful The electrical heating in the room had no thermostat
The food was excellent and we did upgrade our room to a suite as we needed a shower but felt the bed definitely needed renewing and the top quilt was well worn for suite prices also he had the old style T.V. which was in the bedroom and as we had an area to sit this seemed stupid. Comments as above.
breakfast useless shower
Beautiful golf zone and swiming pool.
Nice and practical rooms, good golf course, pleasant service. Nice fresh pressed orange juice with breakfast.
Nice surrounding, good room, nice simming pool and perfect food. Food was expensive, but short menu available in bar when less money is available for food.
Excelent value and very high quality food. Room very cool when first arived. No trouser press or coffee making facilities.
Breakfast on the terrace Shower in room useless
I like, as always, the good food, the nice and competent personnel and the absence of noise. Please make sure to have "all bran" or similar for breakfast.
The owner of the hotel is very friendly and gave us direction to a very simple and good Belgian restaurant. She also cooks fresh scrambled eggs with bacon for each customer in the morning. The rooms are quite old and need some renovation.
The hotel staff was friendly and polite. The Hotel was just like as I had expected. Surroundings were quiet and peaceful.
Very friendly owners, nice rooms for the price, excellent location for cycling/walking Would've liked coffee facilities in the room
the staff very friendly, room lovely and comfortable. plenty of parking. no tea coffee making facilities in the rooms.
the location, the cleanliness, being close to the the beach and shops, well cared for and look afer
This is not a hotel, it's a simple house, should not be in the site as a hotel. The staff doesn't speak english neither french, and keeps talking in flamish all the time, even after I've said I didn't speak that language. I didn't find anything that was described as the hotel features, like pool and etc. Don't let yourself be seduced by words, it's just a very simple house. Even Etap is better!!
It was very relaxing & peaceful
The owner was very friendly and breakfast was wonderful with warm bread, yogurt, fresh meat and cheese, eggs and bacon!
This is the second time I stay in Hotel Apollo, despite being a very simple place we enjoy the hospitality of the owners and the nice breakfast. Second reason we like this place is because about 500 meters away is a very simple restaurant that has great beer and mussels.
They gave us a big room because we were a family - so it was really comfortable. That you have to pay extra 16€ per person for breakfast.
Very comfortable hotel in a good location in the centre of Genk. Buffet breakfast was excellent Struck me as being understaffed. The menu in the restaurant was very limited and took an age to serve. The bar closed at 20:00 on a Sunday - don't plan to spend your evenings in this hotel
Good reception, nice staff, easy parking, good restaurant next door and very pleasent room with soft beds. But trolley for luggage is too small and bumpy. See above
Food was poor and expensive. The menu was limited and too fancy. Keep it basic and offer value for money. The food.
Large room. The internet service (WiFi) did not work in the room.
The reception staff were excellent. The restaurant food was the only disappointment which was actually quite terrible. I had three meals there due to lack of time to find anything else, and all were really awful.
staff at hotel were very friendly. free parking. toilet was in separate room (separate from bathroom) with no window or fan
The toiletries were of a good quality and also unusual. Tea and coffee making facilities in the room were a pleasant surprise. The staff were very nice and overall a very enjoyable stay. Rather than a tea/coffee machine at a breakfast, pots with coffee or hot water would have been better.
freindly staff no evening restaurant at hotel
Pleasant bar, good breakfast, helpful staff, near to centre
THe beds was too soft making sleeping very hard and waking in discomfort.
Good location for train station. It is just across the street. Modern and clean.
Convenient Location and central to shops and restaurants. Security -- Access to the room via the lift from the street although there were security cameras.
Staff were so helpful and friendly.Nothing was too much trouble.Also the Staff all spoke very good English which was a good help.
The hotel was very clean, and our room was very spacious, with all the facilitesyou would expect. Excellent value for money :-)
Pleasant nature of the staff. The hotel access starirs are a bit cramped and dark, the elevator looks a little old.
Your people helped me to the post office. As abig hotel, you should have a scale for us to weight something including our body.
convenient to station
very nice location, new rooms, good breakfast
Amazing hotel, excellent breakfast, very silent area -
The owners are very friendly and accomidating,this small hotel is a little gem No
the friendly staff , they made us feel very relaxed and welcome
1-Very clean and cozy hotel. 2-The manager of hotel and also the staff member are very kind and friendly. 3- The food tests great and its fresh. 4- The hotel is located in the middle of the center but still the rooms are quite to rest 5- The beds are comfortable and warm blankets. 6-dog are allowed :-D .... I spent 2 nights with a friend and my dog... So, What did I need more? It was awesome.
The owners are a charming couple. Very helpful and friendly. I can thoroughly recommend the hotel restaurant. The toilet in our room was not really in a separate room, but rather in an alcove with a curtain. However, I understand that all the other rooms do have separate bathrooms.
Very friendly staff welcoming us difficult to reach due to road works
Perfect location for shopping and the Wellness clinic.
The owner was very helpfull and the breakfast was good.
homely feeling , very nice staff and very helpfull. i can recomend anybody for this hotel
The owners were very friendly and hospitable, especially with our children Our family room was in an extension to the hotel and was newly decorated, but did not feel completely finished.
I felt very safe, the staff was helpful and friendly
The price. The thin walls. Can hear people in neighboring rooms
Nice Room. Excelent breakfast. Single-glazed windows. Front-facing rooms noisy (traffic).
This hotel has a very good kitchen. The a la carte menu had dishes full of flavour. Simple room
Hotel decor and grounds are beautiful. The staff was most helpful. The restaurant is not open Monday night, but they gave us a great alternative.
Excellent service, superb room and child friendly
the staff, the price, the quietness
very nice room, huge bathroom, plenty of parking, easy to find, breakfast was plentiful. Restaurant is not open on Mondays
Internet should be included and not charged at 2,50 euro for 30 minutes. Everybody knows it costs almost nothing and it should be part of the room infrastrucure like water from the tab. One feels that these charges are to collect simply more cash.
Waouh! Great experience. Hotel staff very nice and beautiful hotel. I recommend the Spa...
Very spacious rooms, good design, excellent bed, impressive bath in the middle and a rain shower as well, the spa was very good, breakfast and diner excellent, friendly people. I would really recommend this hotel, I would go there again next time. Although the rooms had airco it was a bit too hot in the rooms, I am happy we could leave the window open. Genk is not the place to be, (new build city): for shopping f.e. Maasmechelen Village, Hasselt and Maastricht are very close.
Location was good
Ease of entry, parking. Excellent food and wine. Room lacked conventional clothes hanger bar, couldn't hang my hanging clothes in the closet. Very little closet space. Nowhere to place items in the shower, had to put shampoo, razor, etc on the floor of the shower.
Very nice contemporary rooms, very big and fancy. Great Spa. No gym
The room and the design of the hotel No remarks
I did not like that the breakfast was not included in the price of the room and was unexpectedly charged to our hotel bill.
everything, friendly staff, comfy beds, fantastic building and decoration nothing
Well organised - easy access - convenient to my client's address M aybe the lighting in the rooms could have been brighter
This is a good hotel, I have stayed here many times and it is always a pleasure. Easy staff, good rooms, free wifi and parking
Clean and a great bargin Avoid the breakfast, 15euro
Quiet place, free parking, good breakfast, nopn-trivial interior, free tea-making facilities in the room The computer was not adapted to accept the cyrilic characters from Internet web sites, but it was not a key-point for me.
Friendly staff, excellent food,good room and facilities wine at dinner expensive ( carafe and a glass 22 Euros)
Very satisfied, good impression, clean rooms, facilities (fitness, sauna) Excellent breakfast
Staff were extremely helpful and provided packed lunches because we had to leave before breakfast.
Liked the fact of early check in which meant we were able to arrive from the boat and check in without having to park and get our luggage in early and safely. nothing
cool and shady surroundings, especially during this summer-stay poor lightning in the room + broken door-handle ont the innerside of bathroom
Excellent Decor and Comfort