Would you like to save as your currency permanently or for this visit only?
The ocean view was so relaxing. Hotel was quiet, but going off season, that's to be expected. Bed comfortable, staff helpful and nice. Hot water took over ten minutes to go on. Windows drafty and hotel is old. They can use some updates. Had some issues checking in that annoyed me but overall it was ok.
The outside of the hotel looks better than the inside of the hotel. The hotel is located in a quieter section of the boardwalk. I received a text message at 2 o'clock telling me my room is ready, when I arrived at 6 o'clock my room was not ready. They upgraded me to some sort of better room however it was disgusting! Holes in the couch, dirty windows and Doors that were falling off the hinges. The valet boys do not help with the bags. They only allow you to keep your car until 12 o'clock for an additional $20 fee
The hotel is conveniently situated across the street from the beach and boardwalk. We had called and asked to arrange for parking but when we arrived we were told that they were all booked up because of a wedding and we had to park at meters. Our bathrooms were dirty. There was a safe in my friends room but none in mine and when I asked why I was told that it didn't matter anyway because they didn't have the keys for them. My friends bed sheets were stained and she asked for housekeeping to change them and was told that that was normal wear and tear. We wanted to go to the hotels bar located on the first floor but we're told they were closed until August but then they opened the next day. Right now it's 1:22am and I'm sitting here waiting for about an hour now for someone to come because our tv doesn't work. Not worth the hefty price per night. It's definitely a 3 star hotel at best
Great location! Right across from the beach and walking distance to everything. Staff was friendly - everyone smiled and said hello. Easy and quick check in process. S L O W elevators!
The location and the view were great. The pool was also nice. We spent $600 for two nights at this hotel. A beach weekend for our family of four. When we checked in, they said we could park our car for the first night only (which we had to pay $20 for) but we'd have to move our car to street parking by noon the next day because there was a wedding and they wanted to reserve the onsite parking for wedding guests. That seemed crazy to me. The street meters had a 3-hour limit, so we spent our weekend walking back to the street every 3 hours to feed the meter. A good hotel doesn't do this to their guests. The building looks pretty run down from the outside. It's old and there were some broken windows. Our room was fine, but the overall experience wasn't worth the money we spent. I'd look for something else next time.
Location No hot water in the morning.
Guadalupe at the front desk was awesome!
The staff couldn't have been nicer. The lobby and the building itself is absolutely gorgeous. The location of the hotel is prime for going to the boardwalk or the nearby venues such as the Stone Pony. The pool was a really nice area in which to relax. The rooms were nice but for $300+ a night (the going rate for a summer weekend), I would have expected it to be nicer. The room was small, which was expected, but it seems the room hasn't been updated in several years. The bathroom is a bit strange - at least ours was. The sink was super shallow and the shower doesn't have a curtain or door. It has a glass panel that doesn't fully prevent the water from spraying onto the bathroom floor. Not the worst hotel room I've stayed in but not the best one for the price paid.
Location. No parking available for my car. Bed was incredibly uncomfortable. No holder for the toilet paper, we had to leave it on the floor in the bathroom. TV reception was poor. TV was not an HD TV which one would think was standard in 2016, especially at a net rate of $250/night for a beach hotel. Handle on chest of drawers was broken couldn't use the second drawer. None of the drawers were on their tracks. Sliding closet doors were off the track. Touted as a dog friendly hotel, the cleaning crew was not obligated to clean the room if the dog was in the room at the time they arrived.
We were given free parking to compensate for the fact that our room was not ready upon our arrival. The hotel restaurant was not available during our stay, which was a huge disappointment. The handles on the dresser were broken, the volume button on the iHome was broken, and there was some sort of water damage to the ceiling. There was also a round of housekeeping where some trash was not removed.
right across from the beach
the people that work at the hotel was very nice,polite and friendly the maid that clean my room was very sweet,polite and respect woman because i gave her a tip and she was happy the breakfast was terrible the chair of the pool a lot of them are broke and no comfortable at night people screaming and very noise,i call the security to let them know i ask for ocean view but the room only had very little ocean view a building was block the view because i was on the 4 floor,i pay the ocean view and i feel i loss my money because the view was horrible
Location was excellent - hotel bar, lounge areas, entertainment options and pool, etc. were great. Our room was on the small side and was missing basic things like a coffee maker. I like the modern look, but the room wasn't upscale modern, it felt very ikea modern. So for the week-day rate/deal I got, it was fine, but I wouldn't have wanted to pay any more for the room we had.
1. Location. 2. Decor 3. Cleanliness 4. Friendliness of staff 5. Size of bathroom 6. The rooftop lounge: Gorgeous views over the entire city. It's nice that there is a separate entrance than the hotel to get to the lounge. 1. The room decor looked like it was Ikea. Clean lines, but looked cheap. 2. Poor design of shower. Nice big bathroom. I liked the tile. Note that my bathroom had a standup shower, not a tub (I'm not sure of all rooms though). The water from the showerheard must have exceeded the drains ability to drain, because by the time I was done, the towel I placed on the floor was soaked!!! Not moist but soaked. The threshold may not have had enough heights. 3. I was in my room until sometime in afternoon. The cleaning people knocked and said I wasn't ready, but they never came back. Not that I'm particulary smelly so it didn't matter much, but it would have been nice to have come back to a made bed.
The design of the hotel is beautiful. Fells very west coast and has great access to the beach. Rooms are really small and do not have anything like, coffee machine, fridge, or microwave. Also no adjoining rooms in the hotel.
Friendly and helpful staff my bed was comfy and I appreciated having a mini fridge in the room for sure ! Hope they fix the pool
The staff was very friendly and very accommodating. There was a bed bug sitting on the counter while we were checking in.