Overview

Crowne Plaza Resort Asheville

1 Resort Drive, Asheville, NC 28806, United States
+1 800 863 7818

$108+

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Rates

Overall guest ratings

7.1/10 Good
Based on 1,368 reviews
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Review highlights

  • 8.3
  • 8.2
  • 5.5
  • 5.4

Good to know

  • Near city centre

Nearby

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    About

    The Crowne Plaza® Asheville Hotel and Resort makes exploring this vibrant city even more fun, relaxing, rejuvenating and exciting. The property offers a variety of professional, recreational and family facilities to meet the needs of any business or leisure guest. We set ourselves apart from the rest with our 125-acre resort and complemintary world-class amenities. These amenities include an 8,500 sq. ft. fitness and wellness facility with group classes, saltwater lap pool, heated outdoor pool, 20 tennis courts and complimentary child care. Adelaide Spa and Salon offers a variety of massage, hair and nail treatment packages for a full-service day of pampering. Enjoy the weather and rolling hills by playing a round of golf on our 9-hole, par 34 course, or from your private balcony with a morning coffee and complimentary newspaper. For the thrill-seekers, we offer the city’s only zip line canopy tour! We provide the easiest access to all of the city’s most popular local attractions and companies because of our close proximity to the Blue Ridge Parkway, Biltmore Estate, NC Arboretum, Pisgah National Forest, UNC Asheville, the River Arts District and a number of area manufacturing and business parks. We even offer shuttle service to the Grove Arcade or Downtown Asheville for exceptional art galleries, restaurants, shops and breweries. After experiencing all that Crowne Plaza has to offer, you will be eager to revisit Asheville again and again!

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Beauty salon
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Internet
    • Currency exchange on-site
    • Kitchen/Kitchenette
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.1 Good
    Based on 1,368 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
    • 7.7 "Good breakfast."
    • 6.8 "Average value."
    • 6.1 "Average amenities."
    • 5.5 "Average comfort."
    • 5.4 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
    • 4.1 "Internet is poor."
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    Overall Rating

    7.2 Good
    Based on 848 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% were happy with the shuttle service."
      9.3 "93% were happy with the room service."
    • 8.4 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 7.4 "Good breakfast."
    • 6.5 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.7 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 4.8 "Rooms are not good."
      3.1 "69% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      4.4 "56% said rooms were small."
      3.0 "For 70%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 4.4 "Internet is poor."
    • 4.2 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 328 reviews
    • 8.4 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.8 "Average value."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.9 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.8 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.5 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall Rating

    6.9 Good
    Based on 123 reviews
    • 8.9 "Bar is amazing."
    • 8.4 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.4 "Good breakfast."
    • 6.9 "Average value."
    • 6.4 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      4.7 "For 53%, the lobby entrance was sub-standard."
      2.9 "71% criticized the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 68 reviews
    • 8.4 "Location is great."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.0 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.9 "Food is average."
    • 5.8 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.7 "Average cleanliness."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.7 "Vibe wasn't good."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Good to know
    "Near city centre"
    data provided by TrustYou

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