Would you like to save as your currency permanently or for this visit only?
My Japanese is not good, and the staff was very patient. The room was comfortable and aesthetically pleasing. I liked the "ladies' room" gifts and the toiletries in the room. I had a shiatsu massage late at night and they let me go over the scheduled time. Pajamas were included with the room, but they were one size only. I'm a fairly large person and couldn't fit into them. It might be better if they had other sizes available.
Hotel Staff are very very poor in English and communications
The staff were helpful, the location was good, the rooms were clean. The TV channels were limited to Japanese ones only. There should be at least a couple of English news channels. No English newspapers were available.
Extremely clean, great wifi Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.
Super clean, perfect location. Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.
All that you'd expect from a Japanese hotel. Staff was very friendly and helpful despite my bad Japanese. It probably would have been fine if I had only spoken English. The lobby and communal areas are very nice. The view of the Akashi-Kaikyo bridge was very cool. There is a train station close to the hotel, only about a 10 minute walk. (There's also a free shuttle that goes to the station, but I prefer walking.) The room itself was pretty basic despite being on the pricey side. I've stayed in rooms exactly like this for much cheaper and in better locations in Japan. The train station is close, but it's a minor station. You still need to take a 30 minute train to get to Sannomiya Station (the central station of Kobe).