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Beautiful setting, large rooms, free shuttle to town, free internet. Nice restaurant, free coffee in AM, numerous newspapers available. Smores over a fire in the evening. Nothing
The location was great. Staff was really friendly, accommodating, overall great! View from our suite was amazing.
The staff was friendly and helpful. The rooms were large and spacious. The hotel grounds were beautiful. The carpet was dirty, my daughter was crawling for a few minutes and had black knees and hands. We also had a leak from the unit above us in the morning and had to leave early. The hotel said they would comp us a night though.
Beautiful. Spacious. Spectacular views. Special experience. No.
At first I was disappointed to not be in downtown but the 15-20 minute walk through the beautiful neighborhood turned out to be a plus. The shuttle service was reliable if you choose not to walk and bikes are also available. The rooms are spacious.
Uniqueness with it's association to the Art Institute. The setting is beautiful. The rooms were enormous and clean!! At first it seemed far removed from the downtown area that we thought we wanted, but the shuttle was a convenient way have getting the best of both worlds!
Location and scenery. Proximity to town. Large room. FEES which add up the cost.
Great atmosphere and feel. Super friendly and enthusiastic staff. Great amenities for after a long day on the slopes.
The service was excellent, and the setting was very peaceful. The health club was great!
Best Ever! Big room, bathrobes, great views, staff top notch!
The room was beautiful. The staff was wonderful. The hotel was not downtown near the shopping and restaurants
Friendly front desk person. Late breakfast and under par food. Room on noisy street.
Liked the bed and the breakfast bed too high
Great location. Clean, comfortable room. GREAT breakfast every morning. The helpful staff went out of their way to make me feel welcome!! I will definitely be back!
staff was very friendly. breakfast was yummy with cold cuts, cheese, tomatoes, cereals, bagels, and more. great location in citycenter. good prices and value for the money!
Breakfast buffet Close to ski bus stops Very nice team running the place
Friendly staff and good location. N/a
staff room size, not like picture. Breakfast is below average!
We stayed in the Victorian room which was decorated nicely. The staff was very helpful and the homemade cookies at the reception desk were great. Coffee was good. Everything was clean. And the location was right in town. It was a nice change from the chain hotels. Breakfast was a little strange--coldcuts and tomatoes--but it was included in the price.
I would come again. Maybe a better breakfast selection.
The staff was very friendly. They had wine and cheese at 4 pm every day. Our room was pretty clean and the location was excellent. A quick bus ride to Ajax and a ten min drive to the airport. We were on the lower floor and there was consistently heavy footsteps/noise from the room Above us. Walls are thin in this hotel. There was no room service (food menus) and no restaurants walking distance. Getting a cab was difficult and there are no ubers in aspen. Although we were there during New Years so didn't help. 400 a night, but then again it's aspen and a five star hotel is 1500 a night so go figure.