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Nice quiet hotel. I was treated with my breakfast iny room at no charge, nice! After breakfast I went down to the Spa where I enjoyed the relaxing jacuzzi, steam, and sauna. All included. The water in the bath was adequately warm however not hot and I like a hot bath. Also the towel warmer wasn't working, minor issue.
the village, staff, restaurant and service and the room
Large comfortable room and friendly staff.
this hotel/chateau is stunning. located in a small town- wine country is a 30 min drive. very peaceful. rooms were very bright and large. great food by the pool. amazing morning breakfast we did the tasting menu at the restaurant - bit old fashioned for our tastes. they are rated- but not the best meal we had. breakfast and pool food were great. staff were very friendly and helpful. a real pleasure for us
Beautifully set along the river in the centre of an old town. Very friendly service, good cuisine.
Helpfulness & Friendliness of Staff. Food very good. The hairdryer
The staff pretty much let you do things your way, and all extremely helpful when needed.
Beautiful views, very friendly and helpful staff. There were a lot of seating areas in which to relax. The bar staff had good memories and the restaurant was lovely. Great breakfast. Rooms extremely comfortable. Slightly difficult to find
We loved the people who are doing the most they can for their guests enjoyment, the they were very friendly and helpfull .We got great tips for travelling in the area and we want to thank them for that. And the hotel is great' it was the highlight of our trip. that we stayed their only one night
Very good service, excellent location
Attractive location. Great value for money, particularly with the room up-grade. Attentive and polite staff.
Very nice, modern hotel, good location
The staff, bedroom and food. The hotel is still being done. It should be noticed what is available at the hotel information page.
the room food and spa were very good. the hotel is easy to find and in walking distans from the city
welcoming, excellent facilities, friendly staff, excellent spa & indoor pool Canned music at breakfast! Could also be more variety of food at breakfast
Beautiful modern hotel in beautiful surroundings, will return for sure. Breakfast coffe not served at tables. I am a coffe drinker and had to get up many times just to get a cup of coffe
We have appreciated very much the attention of all the staff. The hotel is new and we feel comfortable there. The rooms are nice and clean. The toilet is also modern and easy to use. The location is good. It is relatively far from the city and is quiet. However, it central to the Douro area and is a good starting point to visit it, including Amarante, Porto, the river Douro, etc. For those who travel in family, it is also important to say that there is a recreation park nearby, the "Bracalândia" park, which is a sort of little "Isla magica". Finally, there is also the pool in the hotel. But for more about the pool see below. The spa and pool are not exactly owned by the hotel, but it seemed to me that it belongs to another owner. The staff there is not as nice as in the hotel. I think they try to keep a quiet ambience in the in the installations, and so they react a little bit negatively to the presence of kids. Actually, there is a restricted period when the kids are allowed, which is from 10h-12h and 15h-17h. We did not know about that, and had to wait to get in! Apart that, the rest was ok.
Everything was relexing. Nice people. Nice place. Nice food at the breakfast. Very good! Everything was good!
We needed to leave reasonably promptly in the morning to catch a flight and the hotel were a little reluctant to begin breakfast before 7.30am
Staff,rooms and food very good
The hotel is very comfortable. good breakfast.
good buffet style breakfast, value for money lack of parking
The reception staff were excellent and spoke good English. The breakfast times were extensive. The hotel was well located for a short walk into the town centre..
The breakfast included was first class. The room was nicely furnished and clean. I would use the Navarras again and would recommend it to friends. No bad points. It was perfect.
The location was central to all the sites in Amarante. You could walk to most everything. The starkness and drabness of the bulding and the dimly lit, chilly breakfast room.
The external appearance was not good being based in a scruffy shopping centre on the edge of the old town. The description of the balcony aspect was not accurate as you could not see the river at all from the balcony which was very scruffy and not worth having.
Friendly helpful staff. Balcony/outside space. Breakfast selection. Proximity to town centre. Lovely fresh orange juice ! Massive long term road works right outside hotel and under our balcony. Dust, noise, some risk. We should have been informed of this prior to arrival. Ambiguous situation regarding car parking which I stressed was very important. This exacerbated by but not because of road works.
Location very good - close to bus station & town centre. Rooms were a bit dated and dark. Alot of noise from surrounding building works from very early in the morning.
well placed to tour porto, doura valley etc
The hotel is very well located, near Sao Goncalo Church and the famous bridge. Very clean, modern rooms, great beds and a fabulous breakfast. I would recommend it to anyone wishing to visit Amarante.
Peace and quiet
Feels dirty. Just waited for the night to be over.
convenient location with easy walking access to town. Free reasonably safe parking in street outside. Good breakfast.
Within walking distance of Michelin restaurant so quite convenient.
The hotel is very centrally located within easy walking distance of the old bridge.
The location was good. near to the exits of the town. The room and the bathroom was confortable. The reception clark was correct and helpfull The atmosphire was of an emty hotel. only few gests. We we alone most of the breakfasts. No minibar in the room.Th elevastor very poor
Great hotel, but a little far from the town's historic centre. It is in the new part of the town up a very steep hill. Views from balcony rooms good. Staff were helpful.
Clean rooms. Shower was fine. Desk staff was friendly. Good location. Carpeting was stained and worn down a bit. Slight urine smell in bathroom probably from old pipes. Breakfast was merely fair. TV had no English channels. A little expensive at 60 euros/night.
The hotel has faded considerably since I stayed there 15 years ago. It's a bit dismal. Our room with balcony was comfortable and the breakfast was generous. Good value. The location is close to highways, but the hotel is at first difficult to reach due to one-way streets. There is a fee for parking, but there is no restriction on street parking.
Excelent value for money - the rooms, with balcony, and service were adequately comfortable for a few days or a week. The hotel was very close to two good restaurants and also the old town centre and river. Parking proved to be no problem in October. he hotel bar was closed.
Location was very good. Amaranto Restaurant was excellent. Poor lighting in halls, lobby and rooms. Hotel too dark.